Pawn 1 North Division

8014 N Division St, Spokane, WA 99208, United States

Pawn 1 North Division
About the Company
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Reviews
Review №1

The guys at n. divison music corner are great they always go out of their way to help me find just the right pieces Im looking for and at a fair price. If you are looking for good quality musical equipment at a fair price ,go to music corner and tell them Brad Heflin sent you.

Published at 2 months ago

Review №2

Wish I could rate this place -0 WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN A PAWN SHOP! Thought this place was reputable. Nope bunch o scum bag liars. Don t waste your money or your time here!!!!!

Published at 2 months ago

Review №3

Published at 2 months ago

Review №4

RIP OFF

Published at 2 months ago

Review №5

The people are very helpful

Published at 4 months ago

Review №6

Huge selection of movies, games, and music gear! The store was very clean with friendly staff and negational prices highly recommend this location best pawnshops around.

Published at 5 months ago

Review №7

Published at 5 months ago

Review №8

They gentleman helped us get the stuff we needed for my daughters third grade science project they help we would have been lost they were very courteous and helped us tremendously they deserve five stars thank you

Published at 5 months ago

Review №9

The individual that I spoke to on the phone was very Condescending. He asked me to repeat myself four times on what I was trying to get a quote on. He assumed I didnt know what I was Talking about and said that Id better check Google before i called them anymore. So bad review ,bad customer service and not a Place that I would do business with whatsoever just cause of him. My advice may be to take a little bit more customer service relation classes and you know be a little bit more nicer. Or Dont say anything at all of course.

Published at 7 months ago

Review №10

You guys are a joke.

Published at 9 months ago

Review №11

Honestly, if I could give P1 jewelry department, more stars I would. The manager Matthew was super super helpful. And totally worked with me with my situation. And understood my confusing financial transaction and was super compassionate. I recommend anyone who wants to buy jewelry, go to pawn one on division! And ask for Matthew he will help you out more than you expect. Thanks again for the A+ customer service. I will be returning there in the future for all of my jewelry purchases.

Published at 9 months ago

Review №12

This place is simply amazing The employees go above and beyond to help their customers that are in a bind. The Manager Richard and the jewelry Manager Monet get an extra 5 stars I already have given. 15 year customers and Im going to definitely keep my business here

Published at 9 months ago

Review №13

Been having a rough day, hard to say the least. Had to call Pawn 1 North with 101 different questions for a sale and the sweet girl in jewelry answered every question I had and then some with the sweetest disposition. Thank you for making this part of my day better.

Published at 9 months ago

Review №14

Published at 9 months ago

Review №15

Fast Service Selection

Published at 9 months ago

Review №16

They wont take any of the stuff I have tried to pawn I am trying to pawn these amber lights so I could get gas to go see my dad before he dies but they wont take anything like they are so unhelpful if my dad dies before I can go see him going to be mad

Published at 10 months ago

Review №17

Published at 10 months ago

Review №18

This pawn shop is very untrustworthy they rip people off left and right they say there all about customer relations not even close . Beware if you have something in pawn they will not notify you if is due instead of making interest on it they would rather have it sitting on the floor for sale that is why this store is so packed with items that you probably don t know you have lost .. I ve spent thousands of dollars in this store and now I won t step foot in any pawn 1 from Spokane to cda .. they suck and the don t care about you in store or out of the store I was dealing with Richard and was treated like I never spent a dime there they don t live up to the post on pawn 1 website check your tickets everybody they will not hesitate to bend you over ..!!!! Good luck and you ll never see me again .. probably don t give a rip but I do . O and Aaron that works there is awsome he actually might care Thanks for nothing

Published at 10 months ago

Review №19

I was helped by Richard who was super kind and very helpful I needed some last minute Christmas gifts and he helped me get exactly what I needed and didnt try to over sell me. He kept everything within my budget and this is by far the largest pawn 1 I ve ever seen Also they have movies for PENNIES! so many movies

Published at 10 months ago

Review №20

Went in and was not able to get assistance to view any of the items in the case. They had five or more employees working unoccupied behind the counter that I made eye contact with and said loudly with my husband we would like to look at something in the case when they just turned their heads down and avoided eye contact. The only employee that remotely made an attempt to say hello to us was an elderly man at the front door. It used to be when I would go into a pawn one employees would be very eager to speak to customers and make a sale. I had a similar experience last week at the north Monroe store. Where their employees could be Barely bothered to look up from their phones to say hello and looked unkempt and in dirty cloths.

Published at 11 months ago

Review №21

After standing around at the gun case for more than 5 minutes while four employees stood around talking just a few feet away I gave up and walked out. The handguns were mostly bunched up on the bottom shelf, which was dark, while the top two shelves were mostly empty. That makes it pretty hard to see what they have for sale. I was very interested in one of the 9mm handguns they had with MOS mounts but since I couldn t get anyone to even talk to me that made it impossible. It used to be that when you came into pawn one they would come up and ask what they could do to help, now they just stand around showing each other their phones. What a waste of time.

Published at 11 months ago

Review №22

Stingy pawn shop out to rob the poorest in our community. Will never buy or sell to this shop. Been in dozens of times. They offer lowball buyout and overprice used items. I imagine their ceo doesn t care cause he ll never be poor enough to need a pawn shop.

Published at 11 months ago

Review №23

Dustin was so helpful and friendly. I am very happy with my jewelry purchase. I will definitely come back for more.

Published at 11 months ago

Review №24

Has a variety of everything. Staff is friendly even when my kids tried to take over the electronics by sneaking behind the counter haha.

Published at a year ago

Review №25

Large variety of products. Kind and helpful staff. Convenient location.

Published at a year ago

Review №26

I have purchased several pieces of music equipment from this Pawn Shop and 2 of my purchases, 1 being a pdp drum set and the other being a blackstar HT stage 60 tube amp. Well the tube amp needed tubes put in it less than a month after I bought it. The drum set had a hole in the kick drum body as well as several other issues and my band members all said i got ripped off. Neither the drums or guitar amp were a great deal before discovering the major flaws, they were fair at best and then after finding the major flaws I was angry I got ripped off twice on over a $1000 in used equipment. The service is very good and they have a decent selection of stuff, I wish I didnt have such bad luck at this place. The people are cool that work here but I dont like garbage and Ive bought a couple pieces of garbage by accident from this place.

Published at a year ago

Review №27

Had absolutely awesome experience Richard went above and beyond to take care of us

Published at a year ago

Review №28

Guitar guy mike was a great dude! Help me pick out a good affordable guitar!

Published at a year ago

Review №29

WOW! whats wrong with these guys? they just ripped me off big time!, they admit they sell stuff that dont work and they dont care! buyers remorse was the thiefs response, got to be the ruddest and dumbest human beings on the planet, they act like its a bother tosell you anything , and rude as hell, this guy Richard ,staight upo methhead , they all are , spent a lot a $ there, not no more , minus 5 stars,

Published at a year ago

Review №30

Took a 1500 dollar laptop that sells used for around 800. I took it in to sell it and he only offered 250 for it. he even admitted to looking for the lowest price on ebay of all places. these guys definatly con artists the lot of them. hope they need money in the future for something dire and cant get it.

Published at a year ago

Review №31

Exciting day to go shopping for me, decided pawn 1 would be the first stop to find a diamond engagement ring. Sadly, I wasnt even acknowledged at the jewelery counter as I waited for about 6 minutes then gave up and left. Just let a customer with 2k cash ready for a ring walk out of your store. Wont be back

Published at a year ago

Review №32

THIS PLACE IS THE WORST, except for their sweet and amazing Jewelry staff who have amazing vibes and I just love them. I give the man with lots of tattoos a 10/10 and will always return to him specifically to BUY. With that said the buyers will give you a lowball every time, even with proof that its appraised for a higher amount. I took a very expensive ring and was offered $90 which I knew already was bogus. Took it to Double Eagle where I should have gone in the first place because I know them and love them so much (sorry guys) and they gave me almost double ($150)... please go see the people at Double Eagle, they are kind and will literally listen to your hardships and make a deal that works. The guy at Pawn 1 I have dealt with twice has either said he didnt want my item (sold a gun at double eagle for $75 over NOTHING) and now this ring as well as two other DIAMOND rings he offered me $15 for. I literally can not say enough good things about a company that strives to make deals, even though at Double Eagle I dont negotiate because I KNOW they have both partys interests in mind and have always given me more based on being a repeat customer and I have never done them wrong. PAWN 1 is THE WORSTTTTT

Published at a year ago

Review №33

Low ball

Published at a year ago

Review №34

Nice staff, nice clean store.

Published at a year ago

Review №35

Horrible customer service. The lady working there yesterday needs to fix her attitude.

Published at a year ago

Review №36

Aaron is the man! Genuine, respectable, transparent, and honest! Thanks Aaron

Published at a year ago

Review №37

The prices are very expensive the manager was very rude didn t even wanted to talk to us after I showed him how much the new stuff prices my advice stay away .

Published at a year ago

Review №38

Just out of curiosity. Do employees get first dibs on merchandise before customers? I was inquiring about a White camping trailer in the caged yard in back of the store in POCATELLO Idaho.The dark haired female told me they havnt cleaned it and havnt priced it yet. and that an employee was interested in it first. Is this company policy?

Published at a year ago

Review №39

Ayre the manager is the best! Put in my watch battery quickly.

Published at a year ago

Review №40

Purchased a copy of Ender Lilies for switch on their online store. Arrived quickly and was well packaged. Works great.

Published at a year ago

Review №41

This store is amazing As someone that worked at this location (recently I had to leave position due to health reasons). The staff when they are taking in something thats either a buy or sell they do extensive research and they try to give you the highest possible value they can give you. Everything is tested and clean before being put out and if anything is wrong with the item it is listed. The staff are all amazing.

Published at a year ago

Review №42

Honor and professionalism a HUGE NO. Rip off artists. Brought in a $799 bike in the spring, they told me theyd give me $150 but my license had expired a WHILE ENTIRE month ago. Sold it to friend for $100 so he could make $50 on it. He brought it in and they loaned him not $150 but $30. We Went back in with him on day John was working and chicken s#+@ said it was a soft quote and manager back him up on it?! Obviously Not honoring the $150. I have high end jewelry and other stuff I always bought back unless I sold to them. I have a 5 star rating. I also thought the slogan for Pawn 1 was accepts most items of value in exchange for a short-term cash loans???!! Bologna. Dont go here folks. They sold a few of my high end jewelry items for over $5000 and only gave me $500 for any or each of them. Thats a $4500 profit. Gouge much????? Feed on the needy. Predators they all are. Except Ivy. She is cool but smart because she no longer works for these thieves. See this Pawn 1 owners?? This is what is happening at your stores. All of them. Market street guys are alright. Im now stuck in your parking lot with no gas to get home. Asshats Thanks lots

Published at a year ago

Review №43

they had a n64 on the website for 80 i went in asked for it they couldnt find it but looked for at least a 30-40 minutes while i was there. i then gave them my number so if they found it they could give me a call they did 30 minutes later even threw in a warrantee for free very help guys and the system worked too will be going again.

Published at a year ago

Review №44

Been stopping by here for a couple years always good service and ready to make a deal

Published at a year ago

Review №45

Aaron works well with the public and will help you save money. Hes knowledgeable on tools, electronics, and just about anything I could ask him. Very polite and helpful. Pawn One on the northside of town, off Division, has the most music equipment out of all the pawn shops in town. The store is organized and intuitive. Comparable to a bonafide music store. The laptop selection is nice and reasonably priced. Aaron goes the extra mile and will accommodate calling when something comes up- and thats a rare thing. He wants a good deal for all sides and is honest. God bless you, Aaron

Published at a year ago

Review №46

I buy from pawn shops and sell And Kevin and Adam take the prize for best customer support by taking the time needed to make sure I left happy and I will return

Published at a year ago

Review №47

Aaron, 5 stars place! Came from medical lake just to shop here.

Published at a year ago

Review №48

Went in an hour before closing on a rainy night looking for an Xbox One with my wife and was very quickly approached by AJ. He was immediately able to answer any and all questions about the products that we were interested in. He was able to explain the condition of the console and the warranty offered. He inspected the contents of the box to ensure everything was included. I also was interested in a couple of older video games that they happened to have in stock and at insanely good prices. AJ made us feel very welcome and confident in the quality of the merchandise. We had also shopped at this location before Christmas for a stereo receiver and a subwoofer that were very VERY adequately priced and work like new. This equipment has done our music listening experience very well at home. Thanks AJ we will definitely be back!

Published at a year ago

Review №49

Adam & Ivy were so helpful with holiday shopping for my hard to buy fors! Thank you!

Published at a year ago

Review №50

dont go here. Brought $500 worth of stuff they offered $30. Ive been shopping and using the for years, the last 2 times Ive come in theyve tried taking advantage of the customers (me). Sold one thing to them a while back said they wouldnt be able to sell for more than $80 to get me to do it for $15, I did just to see and I come back in and theyre selling the thing for $140. You be the judge.

Published at a year ago

Review №51

Went in with six pieces of diamond jewelry, assessed by Jude, a very personable young lady. When she was finished assessing them, one of her MALE counterparts decided she didnt know what she was doing and proceeded to redo the whole order....knocking it down by $1600. She was countermanded on everything she did. I will never do business here again. The male was showing signs of control issues. She should be better respected. Why have her there to just come behind her and make her feel like she was wrong. Really poor management.

Published at 2 years ago

Review №52

Adam helped me out in regards to finishing a firearm sale. He got my back on 2 occasions. Fast service and efficient!

Published at 2 years ago

Review №53

Love these folks. Theyre so fair, helpful, and nice. Well be back

Published at 2 years ago

Review №54

Ive been doing business at this store for years and Ive been very pleased with the service I get. Matt, Aaron and Ivy are always very accommodating and respectful. I wont do business with anyone else but north Division Pawn 1.

Published at 2 years ago

Review №55

Luke is amazing and awesome. Aj good looking on your help buddy

Published at 2 years ago

Review №56

Like are really impressive now aj was very professional. His PR skills are excellent and it should be reflected in his performance evaluation at the end of the year

Published at 2 years ago

Review №57

I was not only blamed for another persons actions, I was called and hrrased about what another man did and was approched at the store by the manager who has openly called me a thief said I knew the guy that took something witch I found out was a knife he said I helped him... Because the guy was trying to get some money from me I told him no and thats why Im a thief that is a lie and the manager should be replaced assuming Im a tweeker and I dont even do that stuff wow watch out for these people the business is bad!!

Published at 2 years ago

Review №58

Published at 2 years ago

Review №59

Ivi and Mike are the best! Very friendly

Published at 2 years ago

Review №60

Great Customer service from Andrew and the staff, very reasonable and timely, highly recommend.

Published at 2 years ago

Review №61

Come see Adam for any of your needs!!

Published at 2 years ago

Review №62

Great selection of knives! Found a few Schrade blades that I ve been searching for. Stop in and see Adam.

Published at 2 years ago

Review №63

Ivy and Jude were very helpful and friendly.

Published at 2 years ago

Review №64

Adam and Zane are awesome. So helpful and by far the coolest guys in the place!

Published at 2 years ago

Review №65

Ivi is the best

Published at 2 years ago

Review №66

Great selection of instruments and tools. Only issue is that if I am there to pawn something and get cash, its because I want the cash only, not an employees phone number. Please guys (pawn 1 employees) do not give your phone number to me if I didnt ask for it. Its unprofessional.

Published at 2 years ago

Review №67

Purchased a TV that kept randomly turning on all on its own, I called up there, Andy with the beanie haha said, bring it back, he would try and fix it, he reset a setting on it and still did it, so he swapped me out with a little bit more of a charge for a nicer TV, and this ones working great. I would seriously recommend if you need anything, go to the pawn one on division guys, they are the best

Published at 2 years ago

Review №68

Published at 2 years ago

Review №69

Their good place when you need money just dont pawn your firearms with them you go to get your firearms out they take your money and screw with you on the background check.any other pawn shop in the world would be a better choice for pawning firearms.AVOID pawning your firearms with pawn1 at all cost

Published at 2 years ago

Review №70

Published at 2 years ago

Review №71

Dont have any experience selling to them, but buying from them is usually a good experience. Good prices and fairly helpful staff, especially when it comes to the video and gaming section.

Published at 2 years ago

Review №72

Ive been going to pawn 1 since I was 5 and I remember early on when Aaron first started working there he was always very helpful and kind. Now it seems like hes just out to scam people. Very disappointed with this situation he FORCED on me.

Published at 2 years ago

Review №73

Hi prices

Published at 2 years ago

Review №74

Customer service sucks. The staff is so unpleasant and rude. Yuck.

Published at 2 years ago

Review №75

Remember back when you went to pawn shop for a deal ?I tried that only to find attitude and the price was more then it cost new guess its all about the money now days been a customer for almost a thirty years no more I understand they have over head but better then new price and not willing to deal what a shame ! Run off your loyal customers what do you have left ?

Published at 2 years ago

Review №76

Published at 2 years ago

Review №77

Published at 2 years ago

Review №78

Published at 3 years ago

Review №79

Published at 3 years ago

Review №80

Had a great experience at this pawn 1!! Sammy was such a big help, and super knowledgeable with all my questions on the jewelry. She was great- Could ve talked to her for hours. She helped me pick out the perfect ring and I couldn t be happier!!

Published at 3 years ago

Review №81

Went in looking at random things to buy at this location. Pawn shops are supposed to be places to find good deals on stuff. This locations pricing is all over the place. For example they have a whole case of Milwaukee tools and batteries, and most identical items have different prices. Saw a fitness product that currently retails online for 99 bucks brand new, had a sticker price here of 140. Idk who is in charge of pricing things here, but get ahold of them if you want some really good drugs.

Published at 3 years ago

Review №82

Thank you, Ari and North Spokane Pawn 1. I needed a small fridge for my older parents whose refrigerator had unexpectedly quit, and can t get a new one delivered for over a week. I live on the east coast and after calling Walmart, Lowe s, and searching Craigslist, to no avail, I reached Ari at Pawn 1. He was incredibly helpful finding a fridge and volunteered to drive it to my parents north side home free of charge! Ari helped me tremendously today. Highly recommend! THANK YOU, Ari!

Published at 3 years ago

Review №83

Aaron is so great

Published at 3 years ago

Review №84

These guys are entirely amazing! They helped me understand the pawn and loan process and had no issue with pricing out each item snd assigning fair market pricing standards! They were super communicative and friendly most of all! Id recommend anyone to do business with pawn one on north division any time anywhere!!! Thank you so much pawn one!! You guy are total life savers!!!

Published at 3 years ago

Review №85

I am always greeted by name when I enter the N.Division store.. Aaron is always so very helpful and has sold me on hundreds of items over the years since I have dealt with this person.. Aaron has been very supportive on offering me warranties on the products I purchase.. I always see him on the pawn1 screen saver waving HI...what a great approach being made, This pawn shop is a very clean store, I reflect that to the great staff.. I usually see Aaron reorganizing items to make a better instore appearance and he is Proud of that message too, which it shows.. I very seldom make it out of the store empty handed.. I recommend this store to everyone, I have been in other pawn 1s and never greeted, thats why I always return to the N. Division store.. I feel that I am bragging but I feel very appreciated when someone such as Aaron takes the extra time to greet me.. a first impression is always what people remember and this person takes the extra time to greet myself even when he is with another customer .. I appreciate the products I have been sold.. I can count on one hand how many defective products I have purchased and I am always taken care of to make it right.. ..A++ ... keep up the positive reputation..See you all soon!! Thanks again.. David B. Spokane Washington..

Published at 3 years ago

Review №86

Great customer service, felt welcome as soon as I walked in, greeted with a smile

Published at 3 years ago

Review №87

I love to come to the div pawn one....aaron has always been able to find me what i need with a good price.

Published at 3 years ago

Review №88

Staff has always been gracious to me for a loan. Always gives me a fair offer. I have never purchased something that didn t run or work as anticipated. Go in often, found a brand new in box kitchen aid from Costco for way less than the regular price. (Was the perfect gift for the wife)

Published at 3 years ago

Review №89

5+++ stars went in with car audio problems, and was helped by guy named Arye super knowledgable broke down my issue with my amp in a matter of minutes saved me a nice chunk of cash!! Just got a customer for life

Published at 3 years ago

Review №90

So I called today April 20th 2021 I was speaking with a Marcy I believe it was at the North division location she informed me that they had an Xbox one in stock and that she would put my name on it and set it aside for me I called back 30 minutes later to make sure that it all had been done correctly and they told me they didnt have an Xbox in their store at all the gentleman told me he went and spoke to everyone who was working there and no one said they spoke to me or set an Xbox one aside Im done with pawn 1 they are liars they are cheats bye-bye Im contacting the BBB

Published at 3 years ago

Review №91

Published at 3 years ago

Review №92

That handsome fella with the mullet made my day. 5 Stars all day.

Published at 3 years ago

Review №93

Great experiences here. Been coming here for years. All the employees are very helpful, no reason to go anywhere else for the customer service.

Published at 3 years ago

Review №94

Im not a fan of pawn shops, cant stand them. However, this particular pawn shop is the exception. Kyle in music corner is the reason I continue to return. Fair prices on great gear all the time.

Published at 3 years ago

Review №95

The employees have very arrogant tudes and are even confrontational. I went in looking for a pressure washer and found one I liked. Then I seen it was missing its breather assembly. Not sure why they even took this in. I asked if they could go down in price, and they said 10 bucks. LOL.. sigh..... Then I asked to see if it worked. Again, more excuses and now attitude on top of it. And she assured me of their 24 hour return policy if it didnt work I could bring it back for a full refund, only available as store credit... They didnt seem to want to even make a sale. I offered to put the machine back where I got it and got an even more hostile attitude. In my day business that treated sales and customers like that generally went out of business pretty fast. But I guess because people depend on their welfare, they have grandiose tudes and think they are better than everyone else. Last time Ill ever buy anything from them.

Published at 3 years ago

Review №96

Amazing customor service helped me and my friend with whatever we needed gave us a place for our bikes so they didnt get stolen the manager is chill. its an amazing place. 10/10 would recommend

Published at 3 years ago

Review №97

If you need a fair price for your items AND exceptional customer service go talk to Richard at the north Division location. All of the employees are fair and friendly. Ive been coming to this location for 6 years and the employees are what keeps me coming back.

Published at 3 years ago

Review №98

I cant belive AARON... the face of the pawn1 franchise!!! Is still working SUNDAYS. He is such a pleasure to work with no one else is as nice and friendly. (OK maybe Richard as well) we love the whole pawn1 north division team. My wife Kristine and I been shopping here for almost 10 years.

Published at 4 years ago

Review №99

I give 10 stars to the jewelry manager, Monet! Not only was she professional and very polite but she went above and beyond! I highly recommend this location. There was also another employee, Aaron, that was unbelievably kind. He was constantly checking in with me, letting me know he would be with me shortly. He even went out of his way while checking out another customer, he made sure to tell me to drive safely as I walked out the door. Wow, we need more people like this in the world!

Published at 4 years ago

Review №100

I appreciate their honesty, integrity and great customer service. They gave me the best price when I was selling my wedding ring set. They held that price for me, while I shopped around. But. I returned, as I could not find a better deal, or better service.

Published at 4 years ago

Review №101

Matt the manager is awesome, amazing customer service!

Published at 4 years ago

Review №102

Always awesome customer service the past 2-3yrs I ve been coming here, they handled COVID really nice as well. Great place to shop around!

Published at 4 years ago

Review №103

Really friendly people there the person who helped us his name is Jacob he did a really good job explaining about what camera was best for my sister to use during her photography class amazing personality

Published at 4 years ago

Review №104

The two boys behind the gun counter were rude and unprofessional and backed out of a deal we agreed on

Published at 4 years ago

Review №105

Jacob was amazing so helpful and knowledgeable best experience!!

Published at 4 years ago

Review №106

Whole sale pricing on jewelry.Clean and Welcoming.

Published at 4 years ago

Review №107

Jacob at pawn 1 north division store is awesome!! Very helpful!

Published at 4 years ago

Review №108

After visiting another pawn shop and being sold a pedal that doesn t work, I bought a tube man overdrive pedal at pawn one. The guy working the music counter was very friendly, and extremely helpful. 10/10 I will patronize this store again.

Published at 4 years ago

Review №109

Published at 4 years ago

Review №110

Published at 4 years ago

Review №111

Not open for me to browse at tools they said. Only if i know exacly what i want they let me in.

Published at 4 years ago

Review №112

Great customer service

Published at 4 years ago

Review №113

My husband went in to buy a Blu-Ray player for quarantine. They were only allowing ten people in the store at the same time and wiped down the door after each customer. Thank you north side Pawn 1 for doing your part!

Published at 4 years ago

Review №114

I ve been a continued customer of the North Division store for 9 solid years. I ve had more loans thru them than I care to admit . Any time I ve ever needed more time to pay on my loans they are always more than happy to extend genuine kindness and compassion and do whatever they can to accommodate me. Theres no judgement here. I ve never met a single employee here who has been anything but super kind and friendly! They all know me and appreciate my business. They go out of their way to tell me how much they appreciate me and that I have an exceptional account history with them. I ve had the pleasure of working with almost , if not all the employees over the years and I can honestly say they are some of the kindest people I ve ever met. My spirits are always lifted when I leave the store- even when I have to rewrite a loan. They always seem to make my day a little brighter just by how friendly they are. And, they always offer as much as I m looking for to borrow. I m notoriously pushing it too the last minute (that s my struggle in life- procrastination). I ve pushed it too close to closing time once and would have had to pay a lot more money if I didn t pick up my loans that day. I called to tell someone I was on my way and almost there.... she didn t have to but she waited for me. I had never met her before and I was so incredibly grateful to her. This is one establishment that has got it right. I m super impressed with all the employees here if it s not clear.

Published at 4 years ago

Review №115

Music corner is the best in town

Published at 4 years ago

Review №116

Great for not so expensive gifts. Or electronics.

Published at 4 years ago

Review №117

Had to buy a new TV. Andy was very helpful, he even walked it to my car. Good experience overall :)

Published at 4 years ago

Review №118

Love!! Ive gotten most of what I own here!!

Published at 4 years ago

Review №119

Actually the best place for used music gear in Spokane - with very knowledgeable and nice guys behind the counter.

Published at 4 years ago

Review №120

Published at 4 years ago

Review №121

Stopped by to look yesterday and Jacob hooked me up! Got A GREAT deal on an espresso machine and couldnt be happier!

Published at 4 years ago

Review №122

I LOVE 1 PAWN BECAUSE IT HAS LAOMPTOPS

Published at 4 years ago

Review №123

Great service and went above and beyond! Hope I remebered the names right... Kasey and Richard are the best!

Published at 4 years ago

Review №124

Walked around, asked for good pc gaming headphones, was redirected away from the headsets i was looking at to a counter with 2 or 3 selections. Ended up picking an a10 Astro and was told the inline mic and headphones would work with pc no problem. Well i should of done some research on them right there on the spot instead of letting the guy rush me through checkout with a $5 off price if buy right now deal, because he lied. inline mic doesnt even register on the pc, as well as the splitter cable that is needed (and comes with all sets in box) wasnt included.

Published at 4 years ago

Review №125

Top 5 in customer service experiences Ive ever had. Aaron was EXCELLENT, he went above and beyond for me while being personal and personal. He went out of his way to call every pawn 1 in our area to see if they had what I was looking for. He also made sure to interact with every other customer that came through the door while he was helping me, and made it such a great experience, even if I didnt find what I was looking for.

Published at 4 years ago

Review №126

Me and my future wife came in too look at 65 in smart tvs. And austin came over to help us with excellent customer service. Little did he know my name is auston too. Lol haha thank you austin for helping us get an amazing deal on a tv. P.s come in and ask austin for good deals on tvs.

Published at 4 years ago

Review №127

Kinda spendy for used items

Published at 4 years ago

Review №128

The customer service was perfect and very understanding. If I had to recommend a pawn and loan it would be this place ask for ivy or Todd. Let them know if the items you have are something with meaningful memories they will note that and take care of you like you were family.

Published at 5 years ago

Review №129

So I m actually at the store now and felt this was the perfect time to do my review. I initially got a tv that didn t work and they replaced it without a whisper of trouble!! They definitely went the extra mile and we ll be sending others their way and coming back myself!!!!! A special thanks to Dylan and Arye for the full experience!!!

Published at 5 years ago

Review №130

Went in to get an item I had pawned and pick up a television. An employee named Andy was very helpful in not only taking care of my pawn at the check stand he also assisted with demoing the television I purchased as an as is to make me more confortable with the purchase. Plus to top it all off he even carried out both my guitar and new to me 45 tv and loaded them into my car IN THE RAIN!!! This is a awesome place with good people.

Published at 5 years ago

Review №131

Some of the Employees like Austin was rude and didnt wait to help me Thank you to the olny nice one who help me was Elissia 5 star to you.

Published at 5 years ago

Review №132

Casey is the best!!! She really listens to me do you understand exactly how she could help me limo and for that wonderful service I will be forever grateful! All of the staff at this location are wonderful but huge kudos to Casey For going above and beyond to help me out today! Thank you so much!!!

Published at 5 years ago

Review №133

Austin was amazing and helped me find the perfect tv and he was very informative. Knew a lot about his products. I ll always come back

Published at 5 years ago

Review №134

Amy is rad! She helped me though my struggle. I owe her this, give her a raise. Sincerely, Jason Walsh

Published at 5 years ago

Review №135

Beware a faint waste of time dealt with Mark today and at least he was honest and said listen we are to make money the price is what it is. Would not even knock off two bucks an item. If I wanted to pay real prices I go to a real store with a warranty and a return policy. So I guess no more shopping there amazon has basically the same prices. What a waste of time. Good luck

Published at 5 years ago

Review №136

I deal with the wonderful ladies at pawn ones jewelry dept. at least 2x month. Ms. Amber and Ms. Alissia provide friendly professional service EVERY TIME! I recommend that everyone looking to buy jewelry at a great price pay them a visit. You wont meet nicer ladies. The selection is great and the knowledge of product is unsurpassed. Sales staff that takes pride in their work is hard to find nowdays. Pay them a visit. Im positive you will agree! Happy shopping!

Published at 5 years ago

Review №137

I have been buying and repairing jewelry from Amber for years at Pawn 1 ! She is a classic act ! She s funny respectful honest and above all trustworthy ! She has my business for life ! So Pawn 1 you better keep her happy lol Sincerely you re a valued customer Gene

Published at 5 years ago

Review №138

North Division Pawn 1 has the most spectacular display of jewelry - Their customer service is fabulous and the products and price will not disappoint you - I have been shopping there for 30 years :)

Published at 5 years ago

Review №139

I have been going to Pawn One for many years and I am so happy and thrilled with the jewelry department, Amber has been so very helpful and personable . I always enjoy doing business with Amber and I am very happy with their products. I will only buy jewelry at Pawn One!!

Published at 5 years ago

Review №140

They have great customer service

Published at 5 years ago

Review №141

Amy has great customer experience

Published at 5 years ago

Review №142

The experience here was awesome!!! Had a gr8 selection of cameras too! Well worth the stop here!!

Published at 5 years ago

Review №143

I have been buying jewelry from pawn one for several years and Elissa has been amazing every time I go in. She takes the time to help me and knows what I like. She really knows her job and is very knowledgeable. If you want to find some one who can take care of your jewelry needs, she s you gal!!!!! And if you don t see what you like she will keep an eye for it!!!!!!

Published at 5 years ago

Review №144

Ive been a regular Pawn 1 customer since the Marks Brothers had one store in downtown Spokane more than thirty years ago. Customer relations has always been a strong suit with this company and over the years there have been many sales associates with whom particularly pleasant relationships have developed. Jacob, at the North Division store, must now be added to this list, and I certainly hope hell be working the next time I wander in.

Published at 5 years ago

Review №145

They were very good about negotiating President Donald Trumps Executive Order for Cash.

Published at 5 years ago

Review №146

Jesse is awesome! A huge help!

Published at 5 years ago

Review №147

This store has lost its respect from me. Ive spent so much money here and they refuse to negotiate purchases anymore. Good bye pawn 1. Double eagle is better

Published at 5 years ago

Review №148

I called about pawning something and was told I would be given 75 dollars for it. I drove 20 minutes only to come In and have them tell me they would only do 60. So I decided to go down the road to Double Eagle and was offered 80 right on the spot.

Published at 5 years ago

Review №149

Published at 5 years ago

Review №150

Wish I had as much energy as the short girl.

Published at 5 years ago

Review №151

Published at 5 years ago

Review №152

I suppose it depends on who you deal with but I do not recommend this place. I left feeling like I was covered in slime. I wont ever go back.

Published at 5 years ago

Review №153

Above and Beyond service from firearm handler Aaron! Got a great Deal and outstanding customer service!

Published at 5 years ago

Review №154

Fair pricing and better quality inventory than other local pawn shops.

Published at 5 years ago

Review №155

I understand pawn shops need to make money but these guys are terrible. I have never pawned anything but was selling a ring for my sister in law. They lied and tried to rip me off for thousands of dollars....They offered me 550.00 for a platinum ring that was originally over 6800.00. And claimed there was a crack line in diamond. Oh and according to them nobody wants platinum anymore ... Unreal!! This was said by the old lady who is in charge of the jewelry I think she is a owner. Think of how many people she rips off every day. I m fine with a low ball offer but lying too. And by one of the owners. Atleast the employee I was working with seemed embarrassed by her and a decent human being. So I took the ring to coins plus , they gave me 3200.00 . And there was no cracks ,absolutely nothing wrong with the ring. I will never step a foot into another pawn one.

Published at 5 years ago

Review №156

Pawn 1 is a terrible place to sell items, it smells terrible in there and most likely not sanitary, honestly I could not stay long. I am not over exaggerating with my words in this review, I have never gone out of my way to make a google review. I REALLY dont understand how this place has great reviews too.... yall must all be getting ripped off. I was going in there curious about selling a Micheal Kors watch that was in great condition and still in the market. I went to other pawn shops inquiring about how much it was worth and compared to pawn 1 the dude was trying to rip me off. The employee assisting me was extremely rude and obnoxious. He proceeded to make my friend and I uncomfortable by making us feel like we didnt know what we were talking about when we already did our research.

Published at 6 years ago

Review №157

Very knowledgeable and understanding service. Went in looking for a camera for @thevanboys productions and was able to learn a lot about their products. Helpful people working there

Published at 6 years ago

Review №158

Started buying gear from them back when Bobby had just a small corner in the store but never again will I shop there. Through the years I have spent well over 10k in this location with the sales receipts to prove it. Well over a year I came with roughly $1500 in my pocket and had picked out another used electric and a Luna acoustic for my wife. I sat waiting for Dusty the sales person as he was demonstrating his chops to another customer. I resorted to pulling the cash out my pocket counting it in hopes to get him to do his job and ring me up. It was 15 minutes until closing and he asked me to come back the next day. Needless to say I went to Hoffmans music the next day and spent more. I decided to give Music corner another try last week for a small purchase of some strings, approached the counter where a visually annoyed man in his 50s or 60s stood asked him what he may have in the way of electric strings in the 8-38 or 7-38 size and he quickly told me doesnt have them, never did , never was asked for them, no one uses them. I let him know the blonde kid (Dusty) was the one who showed them to me originally a few years back. He said no, I left. I have bad arthritis and that gauge helps me keep playing. First rule of sales is to never say no, offer to order, offer alternatives, to remove the objections is the goal of sales. But to take it further, arrogance, dismissal and statements like no one uses them results in not only NO objections removed, not only no sale but a loss of a customer revealing the true nature of the counter person who is void of skills and full of rudeness. This store has declined since Bobby left. I drove down the next day to Hoffmans got my strings of which they had 2 brands in the gauge I want to choose from. The salesman there remarked how they blast through those and need to get more. The face of retail is changing, I can order from Amazon and even pick it up next door to Pawn1 at the Amazon locker in their parking lot.

Published at 6 years ago

Review №159

Published at 6 years ago

Review №160

Have been going to pawn shops for years but Pawn1 is always a favorite stop. Ive been to all of the local locations and always encounter friendly employees, a clean store, and some decent deals. I have witnessed some interesting customers who think their items should fetch top dollar and get testy or stupid when it doesnt happen but the staff remains professional. Awesome place to browse and buy. Thank you!

Published at 6 years ago

Review №161

Its one of the best pawn shops out there. They actually treat you really good. Ive never had any problems. I do know all the guys there at east Sprague are awesome and they will treat you good.

Published at 6 years ago

Review №162

On Apr 27th I went in looking for Bass pedals..this store has a wide range of pedals in cabinets...A man behind a monitor asked if he could help me...I asked if These were all used pedals...No he said they are new and used...I asked if there was seperate areas for new and used,...He said No they are all mixed up...I asked if the bass pedals were in a seperate area,,he said no they are all mixed up..still slouched behind the monitor......He asked what I had in mind, I said well there are hundreds of pedals for bass, but asked if there were any of the newer Ampeg bass pedals,,,Still slouched behind the monitor he said , well he didnt think so... At that point I just turned around and left, and I will not return... On previous stops there, there was a very helpful fellow who actually came out to talk to you..

Published at 6 years ago

Review №163

Great shop we got a really good deal on our daughters rings, very good Jewelry selection, great service great people

Published at 6 years ago

Review №164

Published at 6 years ago

Review №165

You sold my tv that was stolen and pawned

Published at 6 years ago

Review №166

Staff was helpful

Published at 6 years ago

Review №167

Published at 7 years ago

Review №168

Aaron is absolutely fabulous! Thank you for an awesome expirence in the store today! (: Ill definitely be back in!

Published at 7 years ago

Review №169

This is a great store for guitars and amplifiers. Big selection!

Published at 7 years ago

Review №170

Pawn broker Steve was very friendly and helpful with my loan, and will be going to him again for sure!

Published at 7 years ago

Review №171

Published at 7 years ago

Review №172

Cant get threw, machine keep rerouting me to the same menu. Where are the employees!

Published at 7 years ago

Review №173

I absolutely love coming to this Pawn 1 because of the music corner, if you are a music lover this I a great place to come and if your wanting to save money on high end instruments this is your one stop shop. Oh and dont forget to grab a couple of movies too, they have a huge selection of DVD and blu-ray movie for an awesome price

Published at 7 years ago

Review №174

They always say hi to you and you walk to the front door make you feel welcome got really good prices always willing to make a deal with you

Published at 7 years ago

Review №175

Really good music center. Everything else tends to be hit and miss.

Published at 7 years ago

Review №176

Went in to look at some Jewelry and they had some great deals. An exceptional part of the experience was the fantastic service provided by Brittany. I would highly recommend for anyone looking to save big on high quality jewelry.

Published at 7 years ago

Review №177

Great experience, treated me with respect. Would totally recommend them to anyone looking to sell or buy

Published at 7 years ago

Review №178

Have bought and sold many items here. Never a bad experience.

Published at 7 years ago

Review №179

Published at 7 years ago

Review №180

Great finds

Published at 7 years ago

Review №181

My weddi g ring set had lost its main stone. They were very helpful and looked through all their inventory to see if they had a stone that would fit, mind you t was not bought from them originally. They had on and gave me a great deal on the stone and the repair. My husband and i will celebrate 19 years of marriage soon and i now get to have my ring on when we do.

Published at 7 years ago

Review №182

Published at 7 years ago

Review №183

Published at 7 years ago

Review №184

Published at 8 years ago

Review №185

Ive gotten four rings from this pawn one. Kelly is great at being patient and kind. I highly recommend this location.

Published at 8 years ago

Review №186

Published at 8 years ago

Review №187

I love this company I have been using them for over 20 years

Published at 8 years ago

Review №188

The best pawn one in spokane

Published at 8 years ago

Review №189

Published at 8 years ago

Review №190

Published at 8 years ago

Review №191

Best pawn in Spokane

Published at 8 years ago

Review №192

Awesome staff

Published at 8 years ago

Review №193

Published at 8 years ago

Review №194

Nothing absolutely nothing I found a ring . I brought it in and said I found a ring and I wanted a price quote and his eyes got all big and said its worth about 6,000 -8,000 then got silent then said this is a co workers of mines ring Im confiscating it so we called the cops if the story is true Im glad I was able to give you your ring. BUT! . thats not whats going on I will not let you profit off me .

Published at 8 years ago

Review №195

Music corner was so helpful in helping us pick out the right instrument for out needs and exchanging out a broken piano we bought the day before from them...thanks guy. Defiantly recommend Pawn 1!! Jules in the music corner rocks!!

Published at 9 years ago

Review №196

Published at 9 years ago

Review №197

Its alright there.

Published at 9 years ago

Review №198

Aaron rocks over there. As a photographer im always looking for quality used gear and they have it. They always welcome you and once they know what your looking for they they can find it. Ive bought and sold tons of gear over the years at a lot of pawn shops and pawn one is the nicest regardless of which end your on.

Published at 9 years ago

Review №199

Great service

Published at 9 years ago

Review №200

I wanted to say that the experience that Ive had with Music Corner in buying guitar gear, amplifiers, and using the guitar service shop has been nothing less than outstanding. I would like to recognize Jules St. Claire, as he is fantastic to work with....the rest of the guys there are great too! While Ive been a long time patron of Guitar Center (and to honest, Ive had good dealings with them) and have bought multiple guitars, amps, etc there....but, I will be doing all my music shopping/service in the future with MC, as it simply offers really excellent selection high end products, superior customer service, and unbeatable prices/deals. I wish I would have found this place sooner. Great job Jules and crew....very good doing business with you!

Published at 10 years ago

Company information
  • 5 photos
  • 200 reviews
  • 4.0 rating
  • Phone: +1 509-487-8888
  • Website: http://pawn1.com/
  • Address: 8014 N Division St, Spokane, WA 99208, United States
  • Coordinates: 47.7306336, -117.4106042
Categories
  • Pawn shop
  • Jewelry store
  • Loan agency
  • Musical instrument store
Working hours
  • Sunday: 10 AM–6 PM
  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–6 PM
Service options
  • On-site services: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Offerings
  • Buys used goods: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes