I was recently in to sell some Apple products I had, along with a few items of jewelry. Everyone I met was kind, friendly, and helpful. The gentleman who helped me, he went above and beyond. I wish I could remember his name. (He is from Virginia) He explained everything along the way and helped me to get the best outcome for my items. Which helps a lot when in a financial situation. Thanks again.
Published at a week ago
The Pawn 1 Staff at both the Tacoma and Bremerton stores are OUTSTANDING! I bought an item on-line from the Tacoma shop and Victoria did a fantastic job answering my questions and providing perfect customer service before and after the purchase. When she learned I live near Bremerton she sent the item to the Bremerton location, saving me a 1.5 hour round trip. The staff in Bremerton was respectful and polite, and also exceptionally customer focused. I will definitely do business with these folks again. THANK YOU AGAIN Victoria and Team!
Published at a month ago
Zack really went above and beyond to help get me the most money for my items and was very gentle handling my guitar! Give that man a raise! Other pawn shops better be put on notice bc Zack at Pawn1 is the gold standard for customer service and knowledge..
Published at a month ago
They do good business here I drove twice as far as I needed to in order to do business with them after recommendations from friends. Jaden was super helpful and they pay a fair amount for loans. I would also recommend them for pawn or purchasing/buying their inventory.
Published at 3 months ago
I've gotten both a bass and controller, both for very reasonable prices, both worked very well. Customer service was amazing every time I visited, even if it was just to look around. Jaden especially helped out a lot. Would definitely recommend.
Published at 4 months ago
Jaden is The best ever !! She is always so kind and is so accommodating to my need ! I have been coming into pawn1 for a few years and the staff is Amazing!!
Published at a month ago
pretty amazing place they have good bargains and good deals. they respect people and are very nice and give you the best deals that they can. found 2 items that were nice
one for $400
the other for $800
Recommend coming there and will come back there again.
Published at 4 months ago
Got an amazing deal on a nice pc and had the most amazing service from Jaden. She was more than happy to help me find the type of pc I was looking for!
Published at a month ago
I was recently in to sell some Apple products I had, along with a few items of jewelry. Everyone I met was kind, friendly, and helpful. The gentleman who helped me, he went above and beyond. I wish I could remember his name. (He is from Virginia) He explained everything along the way and helped me to get the best outcome for my items. Which helps a lot when in a financial situation. Thanks again.
Published at a week ago
Beyond slow, ended up leaving before doing business, they could use some more staff
Published at 2 weeks ago
The Pawn 1 Staff at both the Tacoma and Bremerton stores are OUTSTANDING! I bought an item on-line from the Tacoma shop and Victoria did a fantastic job answering my questions and providing perfect customer service before and after the purchase. When she learned I live near Bremerton she sent the item to the Bremerton location, saving me a 1.5 hour round trip. The staff in Bremerton was respectful and polite, and also exceptionally customer focused. I will definitely do business with these folks again. THANK YOU AGAIN Victoria and Team!
Published at a month ago
Zack really went above and beyond to help get me the most money for my items and was very gentle handling my guitar! Give that man a raise! Other pawn shops better be put on notice bc Zack at Pawn1 is the gold standard for customer service and knowledge..
Published at a month ago
Jaden is The best ever !! She is always so kind and is so accommodating to my need ! I have been coming into pawn1 for a few years and the staff is Amazing!!
Published at a month ago
Got an amazing deal on a nice pc and had the most amazing service from Jaden. She was more than happy to help me find the type of pc I was looking for!
Published at a month ago
They do good business here I drove twice as far as I needed to in order to do business with them after recommendations from friends. Jaden was super helpful and they pay a fair amount for loans. I would also recommend them for pawn or purchasing/buying their inventory.
Published at 3 months ago
Zack was very helpful with amazing customer service. Thanks again!!
Published at 3 months ago
I felt ignored and thay werent rude but it def seemed like thay hated thier job or something I didnt have a very friendly experience I def dont feel welcome in there
Published at 3 months ago
pretty amazing place they have good bargains and good deals. they respect people and are very nice and give you the best deals that they can. found 2 items that were nice one for $400 the other for $800 Recommend coming there and will come back there again.
Published at 4 months ago
Excellent service. Fair prices. Waaaaay better than the other one
Published at 4 months ago
Ive gotten both a bass and controller, both for very reasonable prices, both worked very well. Customer service was amazing every time I visited, even if it was just to look around. Jaden especially helped out a lot. Would definitely recommend.
Published at 4 months ago
I went to pawn 1 today to pawn a ring that I have pawned several times there before. Nakeisha tried to help me, but the assistant manager Sharee was very rude to me. I could not believe how loud, disrespectful unprofessional and loud she was bobbing and weaving her head, she told me they didnt take rings like that, and Nakeisha told her it was in last year and that I had 4 1/2 stars with them. in a loud voice again she said that she said didnt care, the people who wrote those loans probably dont even work there anymore and she was helping other customers now. It almost felt like she was egging me on to fight, but she was just trying to embarrass me. I explained that me and my wife only needed a little gas money to get to the hospital in Silverdale. But because she didnt want to give me a $20 loan on a ring that has been pawned for more money several times, we werent there at the hospital, when my wifes mom passed away at 4:26 this evening. What good is it being a 4 1/2 star customer if you cant get just a tiny bit of help when you need it. The people who wrote the loans before gave me the benefit of the doubt as long as I was in good standing. Every other time Ive been to this store was a 5 star experience
Published at 5 months ago
Great store where you can buy Asian product. Very clean and associates are very friendly
Published at 5 months ago
Great happy staff Jaden is the best
Published at 5 months ago
Went in there 3 or 4 times with legit items to sell and I always get a NO you guys should erase cash when you need it! Because it does not seem you want cool product!
Published at 6 months ago
Jaden was a big help with my purchase, Thank You
Published at 6 months ago
Very clean place really nice staff, especially Nakiesha who assited me in getting 2 new gun red dot sights for my rifle. Great Job Nakiesha thanks for all your help...
Published at 6 months ago
If your looking at Mac products beware your going to be treated like a criminal thief because you stand at the case after they pull it out for you too look at. You don t want customers standing by the door looking at things then move your display case and product, I will never come back in here after being treated like a criminal because I want to purchase something and look at multiple products. Nakisha you need to treat people with more respect and dignity, your in a industry and business that may deal with some of these people but not everyone is like that and you need to adjust how you treat people!
Published at 6 months ago
Jaden was awesome gave us great info would definitely come.back again and again to sell to yas. She continues to be helpful even when employees are struggling. Nathan was awesome. He was very helpful and understanding. Loved working with the both of them.
Published at 6 months ago
JADEN IS ABSOLUTELY AMAZING! I had absolutely no problems with my firearms transaction. On top of that the spectacular customer service can only be found here they made my trip here easy and enjoyable l. Will definitely be coming back!
Published at 6 months ago
DO NOT BUY electronics or stereo equipment from theses cons! They say they test everything, and maybe they do, but they dont care if its broken or not, they will sell it to you anyway!! Youd be buying something from a dumpster - and they dont care.
Published at 7 months ago
Went in and was not only greeted but also was given alternate options. Jaden was a pleasure to not only work with but overall very bubbly personality that made it even better. Highly recommend
Published at 7 months ago
Friendly and helpful staff, very courteous and knowledgeable. Nicest pawn shop in town.
Published at 7 months ago
I totally loved going in there today, first time. Jaden was beyond wonderful, very very friendly, polite and made you feel very welcome. I wish more people had her customer skills, tyvm for having her work there. I definitely will come come and look at their jewelry, as long as shes there!!
Published at 8 months ago
Swung into pawn1 while heading out of town and was met with the best customer service and yearly fairly. Thanks Jaden and Andre. You guys rock!
Published at 8 months ago
I do not review most business I go into but Bremerton Pawn a one has earned it. They always have something I am interested in or looking for. The staff is friendly and knowledgeable and they have no problems letting me examine items prior to purchase. Their prices in my experience are fair but what s even better is they have always negotiated with me when I give a respectful offer.
Published at 8 months ago
Wonderful costumer service and very friendly
Published at 9 months ago
Jaden was absolutely wonderful to work with when I came in with a pile of miscellany, desperately in need of holiday funds. She was very professional and efficient and didnt for one minute make me feel like the idiot I felt I was being...probably the best experience Ive ever had at a pawn shop, and over the years Ive been to one or two. She really made a difference and made a loan that was enough to cover my needs and still within my ability to pay it back comfortably. Thanks Jaden! Pawn 1 is lucky to have you, and theyll have my business whenever I need help in a crunch from here on out.
Published at 10 months ago
The very great very nice rings the customer service was amazing highly recommend pawn 1
Published at 11 months ago
Fantastic service. Jennifer was great. Nicely done
Published at a year ago
Published at a year ago
Expensive and small. Kind of dirty looking or maybe just old.
Published at a year ago
Jaden was absolutely amazing and knowledgeable when picking out a bass guitar for the first time. She was able to demonstrate the Fender Jazz Bass Guitar with a song and instrumental on advice on a good amp. Highly recommend.
Published at a year ago
Terrible customer service.
Published at a year ago
I walked into Pawn 1 and was looking at merchandise. As I was looking, I was greeted by Jarred. I told him what I was looking for, so he located it. I made a deal and filled out the proper paperwork, paid for the item and I was out the door in 10 minutes flat. Jarred was very nice and quick with the transaction, while telling other employees where other items were that people were calling about. He was a great multitasker and a pleasant employee to deal with. Thank you Jarred for making my experience a great one!
Published at a year ago
Jaden was fantastic!! She was incredibly helpful and knowledgeable, but above all I really appreciated how kind she was. I highly recommend Pawn 1 in Bremerton!!
Published at a year ago
My family has been coming here for years. They Always try to be fair and give us the best deal while still making sure they keep their business afloat. Really nice employees always asking how the families doion and greated with respect everytime. At this point the staff are like family.100% reccomend!
Published at a year ago
Walked in wanting to find something to play with, Jaden helped me find a decent tablet in my price range that works like new. My preferred pawn for random toys
Published at a year ago
I have been coming to them for a number of different tools to buy, and items to sell. And everyone there are great with customer service and really do work with you. Today I purchased a drill and impact and noticed they were a bit beat up, its a pawn shop its not the home depot. Jaden was the person I was dealing with today and she was amazing. Worked with me on price and even helped with a new bag and cheap 6 month insurances on it all. Will definitely be returning for more business !
Published at a year ago
Jaden was amazing giving us the best deal on a great tv stealler service. Really enjoyed our time coming here.
Published at a year ago
Published at a year ago
Completely clueless when it comes to jewelry and precious metals take it elsewhere youll get at least triple. To be more specific twice recently I bought stuff in to sell only to be told it wasnt real, despite knowing it for sure was, in both cases. Both times I took it to a jewelry shop and they tested and bought it. I guess someone at your shop just doesnt feel like doing paperwork after 530
Published at a year ago
Published at a year ago
Extremely nice to me all the time, n great deals. Best pawn shop Ive been too
Published at a year ago
Published at a year ago
Published at a year ago
Thank you Jaden at Pawn 1. You really helped me out of a tough spot. Your customer service was awesome, and your kindness is much appreciated. Will definitely come back :)
Published at a year ago
Published at a year ago
They dont pawn phones
Published at a year ago
Super friendly & knowledgeable staff!
Published at a year ago
BE CAUTIOUS BEFORE COMING TO THIS PAWN SHOP. They have a very pretty-eyed gentleman named Andre, who seems like he is the manager. I came in to get a loan, for my PS5 and Nintendo Switch. He gave me the loan for the PS5 and said the switch wasn t needed for the amount I was asking for, but if I wanted to sell the store my Nintendo Switch, he would be willing to buy it. He is so charming I almost just gave him the Nintendo Switch, no cost to him. But really they are amazing here and they are exceptionally better than Cash America Pawn. Thank you Pawn1!!!!
Published at a year ago
Published at a year ago
I been shopping here for many years now the people are always super helpful and kind and I get great deals on stuff I recommend this place I had a problem once with something I bought I went back and talked to them and the fixed the problem I had with a tablet I bought and it not working right this is my favorite pawn shop to shop at
Published at a year ago
This place is a waste of time. They re very proud of the items they have and firm on their pricing. I ve seen them raise the price while negotiating with the customer. This is after they originally paid .20-.30 on the dollar for retail price. In my opinion there is not much point in taking time to wait for a staff member to be available and then try to negotiate on the price here. If you re curious, the negotiated amount was 10% off their asking price on the tag not a crazy lowball offer.
Published at a year ago
Every time I go in there theyre super friendly
Published at a year ago
They sold us a broken camera none of the batteries work for it they charge but the camera doesn t work
Published at a year ago
Stopped in to window shop, this place always has something I want or need at an affordable price! Jaden helped me out and she was amazing, patient and had a great attitude. Zach and Mika were also great personalities. Always the Pawn shop to check!
Published at a year ago
Published at a year ago
I apologize for the inaccurate change to your hours here. I tried to rescind this request, but Google would not let me. They stupidly published it despite obvious evidence that I crossed your store with Rent A Center. Hopefully this gets someones attention to fix my honest mistake.
Published at a year ago
Outstanding little shop - First time in today, surprised by the quantity/quality of the items on display. Some good looking tools in a couple limited but better brands. Average fare for firearms, some shotguns and older caliber rifles, lots of pistols but hard to browse them. What struck me the most is they also have a real decent used DVD and HD selection, which is getting hard to find around here lately! BTW Jaden was awesome and super helpful! She also was extremely professional while a customer was being rude towards her for not giving him the cash he wanted. Props for that, her tongue must have been bleeding. I will be back again for the media at least!
Published at a year ago
Over time I ve gradually used pawn1 more and the other stores less. I ve pawned a fair amount with a good account of not Losing items and everytime I ve came in even with high end items (6+k) both managers have always gone out of their way to actually look up items and offer me my asking or more. The few times I was offered less from another employee I ve never got a Hard time asking to talk to manager for their opinion which was my experience today and again I got a loan for the amount requested. Good leadership at this store seems to run downhill. Nice to go to place where people take their job serious and it doesn t seem obvious they hate their workplace.
Published at a year ago
I love this pawn shop probably one of the best pawn shops I have ever been to. All the employees are always so nice. Jaden she is so so sweet and helpful. Thanks for being awesome. Pawn 1 staff you are all amazing keep up the good work.
Published at a year ago
The store is awesome..always get good service..Jaden helped me and she was kind and considerate of me. I am grateful for the help..thank you.
Published at a year ago
Love going hear friendly staff Jaden and tae helped me i highly recommend this place
Published at 2 years ago
I had a mint quality silver coin I wanted to sell there. They took the coin out of its packaging, touched it, left smudges on it, and then told me that they wouldnt buy it because it wasnt actually silver, even though it said it was on the side and made the exact sound that silver makes when set on the counter. I went to a professional coin dealer down the street right after, who not only confirmed it was real silver, but told me that they lessened the value of the coin by half ($40) by removing it from its packaging and touching it. The dealer told me the original value of the coin was $80, and the pawn shop valued it at only $15-20, a quarter or less than a quarter of its actual value. Anyone competent knows to handle a coin by holding its side, let alone what silver is. I shouldnt have let them take it out in the first place, but still I wont be going back here again, especially as the prices are too high anyway to buy many things besides movies.
Published at 2 years ago
Tae, Jaz, Jared,Jaden are always so helpful Ive gotten several weapons and electronics from them and every time they are very helpful and funny and fast I wouldnt go anywhere else you wont find those prices anywhere else .
Published at 2 years ago
Staff seems to be kids that are more into the loud music they re playing in the store or their cell phones screen then they aren t to attending to the customers needs walked in and literally stood there for five minutes while they talked amongst themselves and ignored me before finally asking if I needed some help.
Published at 2 years ago
So far ive bought a 4k tv xbox x and a laptop from them all 3 worth every penny and thanks alot to jaden and friends for helping find what i was looking for
Published at 2 years ago
Emily was great. Everyone is always so friendly and helpful
Published at 2 years ago
Emily was super helpful, awesome hair color!
Published at 2 years ago
Had a great experience I was helped by tay she was friendly and professional with getting me a loan for my property Im definitely only gonna go here such a great staff and even though I wasnt buying anything this time I could see they have a great selection of things
Published at 2 years ago
Published at 2 years ago
A pawn shop, with grouchy employees.
Published at 2 years ago
Excellent service. Jaden was very helpful and funny. She made it very easy for me to sell my knives.
Published at 2 years ago
Tae was respectful, kind and funny!!! And true pro of course!!!
Published at 2 years ago
The store is constantly busy. In order to obtain assistance from a staff member, it is best to go up and interrupt a transaction in process and let the staff know that you were there to purchase an item. Once that occurs, generally the staff is quite responsive to a sales opportunity. The store is cluttered, and has a few good deals hiding in the corners but you really have to pay attention to what you want and make sure that you are willing to negotiate a price out the door. Pawn shops sell for profit, and they usually pay $.10 on the dollar for items that come in the house. With that in mind you can generally offer them less than the asking price.
Published at 2 years ago
Staff is helpful and their prices are usually pretty fair on used items.
Published at 2 years ago
Pawn 1 is my go to pawn shop in kitsap, always fair and honest on prices both buying and selling. The staff is friendly & approachable, especially Tae. she was very helpful and patient during my last visit!
Published at 2 years ago
Went in to sell a rifle and was immediately greeted by friendly staff. Tae was very helpful and gave a fair price. Would definitely go here again!
Published at 2 years ago
Jared and ray were excellent and provided great help
Published at 2 years ago
This is the worst pawn shop. They lied to me and told me they were holding one of my firearms until a certain date. Was in the shop the previous week and told them I would re-write the ticket or if they could hold it another week I would get it out then. They agreed. Went to pick up and pay for it today, April 18th and they told me they had sold it. Horrible experience and I had a perfect 100% pick up rate with them. Will never do business with them again.
Published at 2 years ago
They always have good service quick service and they help me out
Published at 2 years ago
Best service and best prices in town! Thank you Nicole and Jared you guys are awesome, I couldnt ask for anything more from them. They were friendly and very helpful. I diffently will be coming back to spend my money here! P.s Nicole and Jared need a raise & a promotion. Best service in town.
Published at 2 years ago
The staff was very rude. We were in the pawn shop for over 30 minutes and no one helped us. They didn t even welcome us when we walked in. And the prices were extremely insane. Ridiculously outrageous
Published at 2 years ago
Friendly and clean....cool staff. Made me a really good deal on a set of microphones.
Published at 2 years ago
Staff was overall incredibly friendly, especially Jaden they were great with processing the sale and return I had to do, the manager was incredibly helpful as well explaining their return policy as well as provided a quick solution to the return I had to get done. Will definitely want to come back again! Thanks Jaden!
Published at 2 years ago
Published at 2 years ago
They dont offer much cash for what your selling but good deals for buyers. Always ask for a lower price than what Is marked. Good luck!
Published at 3 years ago
Great people! They will treat you with courtesy and respect whether youre pawning, selling, or buying.
Published at 3 years ago
Friendly staff and fair pricing, they are the polar opposite of the Cash America Pawn right down the street. Not all their pricing makes sense but the majority of it is pretty close.
Published at 3 years ago
I found two beautiful rings at Pawn 1. Im from California and Andre (the person who helped me) was very nice and courteous. Would definitely go back if I ever visit Washington again. I walked out with the two rings I fell in love with.
Published at 3 years ago
Very nice staff, good place to Pawn your stuff
Published at 3 years ago
Always so nice with Awesome prices. I love to buy playstation games and movies from here.
Published at 3 years ago
I came by here to find a ring for my lady, the worker, Taè was very helpful and super friendly! Ill be honest, without her, Id be lost! Thank you so much Taè for being so wonderful!!!
Published at 3 years ago
Great business! Great people! Times are tough with this pandemic and I needed a loan on my wedding ring and they not only gave me what I needed but also afforded the opportunity to extend my loan past the due date if needed. I took my ring to Cash America down the street and was offered $200 less and a shorter time to pay it off. These people rock!! Thanks Pawn1!
Published at 3 years ago
Little congested
Published at 3 years ago
If you have a negative review, you likely have a bad attitude and walked in with a sense of entitlement. Good ppl work here. They understand times are rough. I NEVER been to a pawnshop that actually took MY needs into consideration. They re not Sharky mcsharkersons. They re doing their best to turn a profit in an economic crisis. Is that a crime? No. Act like Karen, get treated like Karen. Then go hide behind your screen and tap away some entitlement and likely distorted version of the truth. I ve been here, and I was treated decently. More than decent. Treated with humanity. Y all who aren t giving five stars go check out pawn stars or Dave s loans n guns so you can be treated like the royalty you so deserve. Pawn 4 lyfe baby
Published at 3 years ago
With my Uncle purchased a laptop and was treated like royalty. Brock and Zack were very helpful and my purchase was perfect. So nice to be given respect at ANY retail business these days. You want help? Ask for these guys. We will be back you can bet on it !!
Published at 3 years ago
Reasonable prices and friendly service.
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Published at 4 years ago
The best,friendliest service.very willing to work with you.the managers and staff are wonderful people.
Published at 4 years ago
They will lie to you just to sell you something.
Published at 4 years ago
First off unfortunately I have used pawn shops more then they should and many in my area kitsap pierce. Within the last few years small one s left and big one became more Franchised and corporate like. I have used pawn 1 off and on since they took this location in Bremerton. I ve never been offered less for a item here than what cash America offered and recently I was offered 250$ more than asking for two items I had in before and got back out. I also have received calls from mika? And others reminding me when my items are due( known for forgetting and losing slips) and when I have forgot or not made it in on time my item was always held after the due date up to 4 weeks with interest of course after a simple call letting them know what s going on. Mika and the team Are one the few shops I notice don t sit on phones and actually take care of customers Vs just make a buck off them. Im hoping to not have to use pawns in the future but I know who has my business when it s needed. I buy my tools for work from and have never payed asking price (sticker).Thanks pawn1 !employees Reflect leadership what shown to be acceptable and here it s clear customer respect and integrity have fell the top down the the employees
Published at 4 years ago
Everyone is always so nice and upbeat. I get great deals and they will work with you as best as they can. I always leave very satisfied. There s no other pawn shop in brem like this one!
Published at 4 years ago
People are like family. Awesome helpful people
Published at 4 years ago
I have always had the best customer service at this Pawn 1 shop! Everyone is so helpful and knowledgeable. I would like to mention Andre Jordan as he always has a big smile and is so friendly and helpful every time.
Published at 4 years ago
The customer service at Pawn 1 is second to none!!!
Published at 4 years ago
Great staff and very helpful. Always a good time at pawn 1
Published at 4 years ago
Professional services with a smile. Andre, Mika, Cat & Brock do a fine job of helping customers get a decent price for their goods. Personal and friendly they are. Dont hesitate to go to Pawn 1 either to buy or sell youll be happy you did. They are there for you.
Published at 4 years ago
This joint and ALL of its employees have went above and beyond (more than once) in order to help me. I wont say any names (*cough* cashmurica *cough**cough* .5 miles down the same street *cough*) but there WAAAAAS a shop I used to go to, however, they cant hold a flame to Pawn 1! From customer service all the way to the quality of the musical instruments and gear I pick up - Levels and stairs, no, elevators! above the competitor no doubt. I have a gang of love for a few of the guitars I own and the manager Mika knew that. Instead of just keeping/selling my items during the stressful peak of this pandemic - She worked with me, and because of her heart I was able to grab all my girlfriends I mean guitars at a later date when I was able. This is only one of many times the Pawn 1 crew has lended a helping hand and picked me up out of the mud. I would/will NOT bring business anywhere else as long as Im in the 360. So To the crew - Thanks a Millie ! V/R, - Ant
Published at 4 years ago
Published at 4 years ago
Best costumer service all workers are great especially Micaela
Published at 4 years ago
Published at 4 years ago
There very fair and nice to
Published at 4 years ago
Months without a paycheck and I needed to pawn to survive. I didnt even have enough gas to get to the shop I was familiar with. I stopped in Pawn 1 with an item, and dealing with the manager Andre was less like haggling with a pawnbroker, amd more like working with a member of the community who truly wanted to help me. Ellen was very helpful amd patient as she set me up with a first time account. Overall a fantastic experience during a very rough time. Thank you all so much! Pawn 1 has earned my business from here on out
Published at 4 years ago
They lost 6 of my switch games which are each worth over $50 a piece and wants to find used ones to replace them.
Published at 4 years ago
Great prices, they work with you, they negotiate, they work like a pawn shop should. But still a business!!!!! The BREMERTON STORE IS AWESOME!!!!
Published at 4 years ago
Andre and ashlyn were very helpful getting my remote for the tv i bought.thet were helpful resolved it very quickley and courtseley
Published at 4 years ago
Mica is awesome! She allowed me to extend my silver coins for an extra 22 days because I was in the hospital I did not charge me the $90 fee. This is totally incredible coming from a pawn shop I will always recommend them to everyone. I believe her assistants name was Andre but Im not sure as he did an awesome job to.
Published at 5 years ago
They are great. Good prices on loans. Wiggle room on purchases. Friendly personnel. Great customer service!
Published at 5 years ago
Pawn 1 gets my vote. I ve been to a fair amount of pawn shops and they re usually staffed with and kept by people just don t want to talk to you as much, don t even mention customer service. These guys are the first professional pawn shop I ve ever been to. If you want a fair shake, come visit these guys.
Published at 5 years ago
Published at 5 years ago
Solid place to go. Waaaay nicer than the other main chain of goons across the street. I highly recommend. In and out took minutes.
Published at 5 years ago
Friendly people, fair prices!!
Published at 5 years ago
My go to place for my loan needs
Published at 5 years ago
Julisha was very friendly and helpful but she was in training and asked Mica for help who was very rude and had zero customer service. She low balled me on my jewelry and without allowing any further negotiations told me to have a good day. I will not be back or recommend this place.
Published at 5 years ago
Great place to go for loans and great deals on jewelry!
Published at 5 years ago
Published at 5 years ago
I been dealing wit them for years there ok
Published at 5 years ago
I bought the best IPad here and MacBook. Staff was super friendly and helpful with and technical questions I had.
Published at 5 years ago
Went in to purchase a laptop. Nobody came to the cases to show them to me. Went to the front and got in line. When it was my turn Julisha was cashiering. Timothy came over with some guy that wanted a discount and so they both helped him. When that was done (Im still standing in a very obvious line of people) Julisha started wrapping a box and I move to stand against the counter so she cant miss me and still goes to help someone else. The whole time chatting with Timothy. I just left as Im sure others did. Its the worst customer service! Ill be giving my money to a company that deserves it. I went and bought a laptop at Cash America instead.
Published at 5 years ago
Stood waiting to buy the kids some PS4 games for 20 minutes, as people came in and out they actually came to the game section and helped a customer that just walked in and still didn t help us as we stood for another 10 minutes, needless to say we will never go into Pawn 1 again. What a disappointing experience even for a pawnshop.
Published at 5 years ago
Average place at best. These ppl dont realize I go to specific places to see how I am treated. Highest offer by far but there was no haggle or wiggle room on the offer. My best suggestion is to just hold out and take your time finding a private buyer
Published at 5 years ago
I really enjoy the staff especially Andre, at the Bremerton Location. He is always very friendly, quick, and informative. If there has been a price drop or anything when attempting to pawn an item, I appreciate his willingness to be patient, answer any questions I may have and provide an alternate solution if one is available. I have been to other pawn shops in town, but none compare to the staff they have who is constantly working to provide amazing customer service.
Published at 5 years ago
The times Ive been here, the workers are always very polite and understanding. They seem to honestly want to cut you a deal. The store is willing to negotiate on prices and they take great care of most of their items. The only thing is that theyll wait for you to ask for help first. I would recommend it.
Published at 5 years ago
They rip you off and are not flexible when it comes to selling an item. Its a pawn shop I get it, but it was just rather insulting. If I hadnt needed the money theres no chance inwouI have even considered their offer.
Published at 6 years ago
Horrible experience. I walked in once to get a quote for some rings I am selling and the first quote was $150 and I walked out. I then went and got them cleaned and looking nice since last time they werent the prettiest. The female associate that helped me was very nice and seemed to take in time and looking over everything. When she took my rings to her manager the manger then offered me $100; $25 for my solitaire and $75 for my band that has 4 diamonds in it. I told her no I was not going to take $100 for my bands. That I was only hoping for $300-400 so what about $200?? The manager looks that me and says No Im sorry we couldnt see them here for that much. I can only give you $100 That right there was insulting. Not only did I pay $1000 for my rings before but less than 2 weeks ago I just got them cleaned and rhodium plated as well. I will not be recommending this place to anyone who wants to sell their jewelry. Horrible service and they offer you less than what you could get your jewelry elsewhere.
Published at 6 years ago
I was at another pawn store before going to Pawn1 and I was brushed of but Pawn1 had Great customer service! Julisha was very respectful and kind manager Mica was very welcoming and topped the price up from what I was going to get at another store.
Published at 6 years ago
Iv bought and gotten loans and the only complaint id have is theres always a wait. Not to mention there will be 5 employees running around or standing around while the line is out the door and only two people at the register..other then that its a great place to go i bought my mac there..
Published at 6 years ago
Walked inside and went straight to the counter for service. Multiple staff members standing around. Not a single person asked me if I needed help, although there was many staff members that made eye contact with me. I got zero service, zero help, and not even a measly hello. I 100% do not recommend this place.
Published at 6 years ago
I like it because the staff is friendly and easy to get along with. The prices are affordable as well.
Published at 6 years ago
Crew is very helpful. Always willing to deal.
Published at 6 years ago
Please somebody fire Alex.
Published at 6 years ago
Published at 6 years ago
Great customer service. The employees move quickly to assist. Best pawn shop I ve ever been to with regards to negotiating prices so that both sides get a win (and I ve lived all over the country). Their stock cycles fairly quickly, so there s always a good reason to visit and check out the new stuff.
Published at 6 years ago
We love Pawn1 in Bremerton! My wife and I go there often(was just there last night) to get video games,dvds, ECT and are always given great deals. We were helped by Tyler and Andy last night and they are awesome. I definitely recommend this place out of any if you are looking to buy or pawn in Bremerton.
Published at 6 years ago
Published at 6 years ago
Published at 6 years ago
Published at 6 years ago
I will never go back to this pawn shop there rip offs an dont know how to have good customer service they will lowball your items to the point where its not worth even pawning then resale for double or triple what they sold it to you for ive been to this store more than once and everytime i come in there i have a bad time i work for AT&T and i know how you should treat your customers i will never go back and i dont reccomned anybody go to this pawn store ps the managers are all scum bags
Published at 6 years ago
I have been going here since they opened and have had great service but I needed some money so I pawned my Xbox one to them and when I got it back there was a vary larg search on my Xbox and my controller was messed up I will not be going here anymore for the simple fact that I shouldn t have to worry about my stuff here and they said they would make it right and did not
Published at 7 years ago
This place has been going down hill for the last few months it seems like there is new people every other day used to be a good place until that started happening most of the people who work there either dont know what they are talking about when it comes to products or they either want to low ball you to the point its not even worth pawning anything there or they just wont take it. I went to sale some games here and these games are adult owned and was turned away no scratches on the discs I have bought games from here ps4/3 and most of these games have scratches on them and the systems wont read them. Being turned away to go to your competitor is pretty sad.
Published at 7 years ago
The staff was really nice. The store seems to have a good selection
Published at 7 years ago
Great customer service!! Tyler was very helpful and accommodating with finding what we needed. Kevin was very knowledgeable about every product on hand. I will definitely be back to buy more items.
Published at 7 years ago
Came in with a 10oz silver bar I wanted to pawn. They did a nitric acid test in front of me, which came out perfect (white/grey), but the guy descibed it as funny. Took it back it the bossman who agreed with him. These guys dont know what a nitric acid test is suppose to look like!?! At a pawn shop!?!?! Just for reference it was name brand, bought in APMEX, passed rate earth, scale, and nitric acid test. Incompetence lost my future business. Rest of store was ok hence 2 stars.
Published at 7 years ago
Every time I go in there. Everyone is really helpful, and today Rebecca(apologize if its spelled wrong) was really kind and helpful.
Published at 7 years ago
None of the employees seem to want to help you. Way over priced guns. Theyre asking $550 for a USED rock island 1911. A new rock island 1911 sells for $450
Published at 7 years ago
Published at 7 years ago
Great selection
Published at 7 years ago
Published at 7 years ago
Good prices come here first
Published at 7 years ago
Great staff and very fair on loans. Could do better on pricing their product for sale, xbox one s sales for $269 with a game at Wal-Mart. You guys are selling the same model used and no game for $229.
Published at 7 years ago
Andre was my sales rep upon arriving at Pawn 1. Not only did he get me the loab I needed, he did it beyond professionally, quick and easy. I recommend this pawn shop to all of Washington and especially military members. The only pawn shop that does business with active duty is Pawn 1, that gets my business every time. Thank you Andre and Pawn 1!
Published at 7 years ago
I always get awesome service here! Ive bought a ton of stuff mainly firearms definitely recommend this place!
Published at 7 years ago
Great place to check out! Nice retail showroom and friendly staff!
Published at 7 years ago
Ive bought from and also taken out loans. These People Are Awesome, fair and more than willing to answer all your questions. The only pawn shop in town that Ill deal with, great people!
Published at 7 years ago
I love going to this pawn shop. They are very professional and very well priced. They know how to treat there customers and will work with you on the price. They give you 100% respect. Thank you pawn one. You guys are the best!!!!
Published at 7 years ago
Tyler and truc are the best people to help somone out, out of all the pawnshops on the east side I recommend pawn one
Published at 7 years ago
Very nice staff and very helpful. Andre is very nice.been in many times and will always go there
Published at 7 years ago
Super nice staff and great prices and they will lower prices in order for you to be able to purchase the items that you want. Always have nice it inventory and large variety of items. Something for everyone of all ages. Wont ever go to other pawn shops in Bremerton. Thanks PAWN 1. STEPHANIE JONES
Published at 7 years ago
Published at 7 years ago
friendly knowledgeable welcoming staff. I will never go anywhere else for my pawn needs. This was the best and most friendly expriance Ive had at a pawn shop, River is the best, thanks man!
Published at 7 years ago
We came in to pick up some lay away items and left with plenty more because your staff made it comfortable and fun. We were overly pleased with the costumer service given to us by Justin. He was patient with every step of our purchase. We will definitely continue to shop with your company. Thank you for helping us make Christmas great!
Published at 7 years ago
These people are friendly and want to make sales. Their is a bit of room for negotiation and fair is fair with these guys. I look forward to shopping here again.
Published at 7 years ago
This place is absolutely the BEST Pawn Shop i have been in. Once i enter i feel like a king, they spoil you to the fullest, and they are always working with you. Their customer service is BREATH TAKING. I have the workers pinch me 4 or 5 times per visit just to make sure im not dreaming, THATS HOW GOOD OF DEALS THEY GIVE. The store is so clean is makes you think they are disinfecting the entire store every 20 minutes! I always leave Pawn 1 with a smile on my face as i knew i got the best deal i could of possibly got, and next time i go in i know ill feel the same way! THEY CAN DO NO WRONG! Tyler specifically is probably the coolest, most awesome guy in the store! He has a beard that looks so heavenly, SO RIGHT, that i know everyone that leaves the store after seeing that majestic face sweater, takes the next 3 weeks trying to achieve that sort of greatness. All in all, Pawn 1 is the only Pawn shop you should be going to.
Published at 7 years ago
Great service Everytime from the manager lady all the way down
Published at 7 years ago
I love this pawn shop I frequent this store 3 to 4 times a month and all the staff is always kind and courteous. They have great prices and they give room to negotiate when purchasing any item. I am actually on my way there now.
Published at 8 years ago
Sorrsuper awesome place to pawn and buy things. Totally professional! Thank you!
Published at 8 years ago
Published at 8 years ago
Published at 8 years ago
Published at 8 years ago
today i had a very unpleasant experience with the pawn shop. the man serving me denied several iteams i wanted to sell, and as he was going through them he was asking his co- worker JASON do we want this, or this.. and as JASON was saying NO, he very rudely looked at me and said you can look around and see the types of things we take.. i was very insulted considering i was in a pawn shop with tools and sports supplies and more and he treated me like i was wasting there time. after they served me 6$ i stepped up to the counter to JASON and said what you said was very rude and unprofessional and i didnt appreciate it at all. a simple no thank you would work. he tried to defend what he said, and i told him i am a customer.. it is not my job to evaluate a pawn shop before i go in... it was a very inappropriate thing to tell me.. and even though i had great working power tools, they told me there to old.... i had a way better experience last time. last time was much more friendly and respectful. defiantly deserves to lose couple stars on there rating..
Published at 8 years ago
Never in my life have I experience a more professional helpful experience at a Pawn Shop. In fact all stores should take note of how Pawn 1 runs their stores and incorporate their great service into their own stores. They made pawning an item, which isnt a favorite thing to do for most people, a most excellent experience. I highly recommend them and wish to thank River in their Bremerton store for his care and concern right down to walking me to my car after I received my loan.
Published at 8 years ago
Great prices and employees are very helpful and knowledgeable.
Published at 8 years ago
- 5 photos
- 187 reviews
- 4.2 rating
- Phone: +1 360-479-1964
- Website: http://pawn1.com/
- Address: 3262 Wheaton Wy, Bremerton, WA 98310, United States
- Coordinates: 47.594823999999996, -122.6291617
- Pawn shop
- Loan agency
- Sunday: 10 AM–6 PM
- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–6 PM
- Delivery: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Buys used goods: Yes
- Quick visit: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes