Brett Burns - Directors Mortgage - Bellevue, WA - NMLS-320423

Brett and his team are exceptional. Their focus on clarity, friendliness, and transparency put us at ease throughout the whole process of buying our first home, from budgeting to offering to closing. They were willing to walk us through every step of the complexities of homebuying, and were always available to cover questions or concerns.

They are fast and efficient, which empowered us to make offers that - frankly - punched above our budget's buying power, and now we have an amazing home in a neighborhood we never thought we would be able to afford. And I mean *fast* - we went from seeing the house to making an offer in one day, which was accepted the next day, and closed in two weeks!

Brett and his team were a much-needed foundation in an otherwise pretty stressful process, and I can't imagine going through the whirlwind of closing with a different lender behind our backs.

Published at a week ago

I had a wonderful experience working with Brett and his team at Directors Mortgage. Many people warned me that purchasing a home is one of the most stressful things I would go through in my life, however I was pleasantly surprised with how swift, seamless, and stress free the entire experience was! Brett and his team took time to answer my many questions, and the programs available with Directors Mortgage gave me an edge in negotiations that ultimately made all the difference in my offer being accepted. I will recommend DM to all my friends and family! Thank you Brett & Team!

Published at 5 months ago

Brett and his team at Directors Mortgage were extremely helpful during our home purchase! They were extremely professional and were willing to answer any questions we had. Their use of an app for uploading documents made the process smooth and straightforward. I would recommend them to anyone who is looking to buy a home!

Published at 2 months ago

Highly recommend. Brett was very personable and knowledgeable. He makes an effort to be accessible and is very attentive. As a first time home buyer, Brett made the process easier to navigate and made it way less daunting than it could have been!

Published at 2 months ago

Brett Burns and his team were very engaged and responsive. My loan required constant and direct communication with both the developer and the VA. They worked hard to navigate a complex loan process and reassured everyone that everything was on track. I developed confidence in Director’s Mortgage that they were working in my best interest. I really appreciate the outcome and I love my new home.

Published at 5 months ago

Brett's Team at Directors Mortgage is the best I could find in the area. I've worked with them in the past and thought highly of their service but each time they bring better service, clear processes, kind customer service and most of all efficiency. I recommend them with all 5 shiny starts!

Published at 4 months ago

Brett's Team worked with my clients on the purchase of their Marysville home. The loan process was complex because they also needed to sell their at the time existing home but his team made it easy and smooth. Karen was patient and understanding and explained everything to my clients so that they knew what was going on every step of the way. Excellent communication throughout. I would work with Brett again and recommend him and his team!

Published at a year ago

This was my 4th home purchase and the smoothest one yet ! Working with Brett Burns and his staff at Directors Mortgage was seamless from beginning to end. Everyone, including Brett were friendly, helpful and enjoyable ! They celebrated each successful step along the way. I highly recommend Directors Mortgage !

Published at 3 months ago

Brett is straight forward and efficient with your time with regards to getting your loan closed. He works hard for your business.

Published at 6 days ago

Brett and his team are exceptional. Their focus on clarity, friendliness, and transparency put us at ease throughout the whole process of buying our first home, from budgeting to offering to closing. They were willing to walk us through every step of the complexities of homebuying, and were always available to cover questions or concerns. They are fast and efficient, which empowered us to make offers that - frankly - punched above our budgets buying power, and now we have an amazing home in a neighborhood we never thought we would be able to afford. And I mean *fast* - we went from seeing the house to making an offer in one day, which was accepted the next day, and closed in two weeks! Brett and his team were a much-needed foundation in an otherwise pretty stressful process, and I cant imagine going through the whirlwind of closing with a different lender behind our backs.

Published at a week ago

Highly recommend. Brett was very personable and knowledgeable. He makes an effort to be accessible and is very attentive. As a first time home buyer, Brett made the process easier to navigate and made it way less daunting than it could have been!

Published at 2 months ago

Brett and his team at Directors Mortgage were extremely helpful during our home purchase! They were extremely professional and were willing to answer any questions we had. Their use of an app for uploading documents made the process smooth and straightforward. I would recommend them to anyone who is looking to buy a home!

Published at 2 months ago

Brett and his team were fantastic not only with helping me get started with the mortgage process - but also crafting a competitive offer AND being there for us while we closed and moved in! The house buying experience is complicated and a bit daunting and Im glad I had the help that I did

Published at 2 months ago

This was my 4th home purchase and the smoothest one yet ! Working with Brett Burns and his staff at Directors Mortgage was seamless from beginning to end. Everyone, including Brett were friendly, helpful and enjoyable ! They celebrated each successful step along the way. I highly recommend Directors Mortgage !

Published at 3 months ago

I m so glad I was referred to Brett and Directors mortgage. As a first time home buy I appreciated that they were able to help me explore all of my options and were so kind and patient through the whole process.

Published at 3 months ago

Brett and his team are absolutely amazing!

Published at 3 months ago

Bretts Team at Directors Mortgage is the best I could find in the area. Ive worked with them in the past and thought highly of their service but each time they bring better service, clear processes, kind customer service and most of all efficiency. I recommend them with all 5 shiny starts!

Published at 4 months ago

Brett and his team were professional with amazing communication! We were able to get this client a great home on the lake right in time for the 4th of July holiday weekend.

Published at 4 months ago

Bretts team was fantastic at helping me navigate a turbulent market and they coordinated with my agent to make a strong purchase offer even stronger by ensuring a super-fast closing.

Published at 4 months ago

Brett and his team were incredible to work with and we couldn t recommend them enough!

Published at 4 months ago

I had a wonderful and easy time with Brett and everyone from Directors Mortgage. Brett made the process of buying a house quick and explained everything I needed to know as a first time home buyer. I would recommend working with him for a positive time buying a home! Thank you so much!

Published at 5 months ago

Excellent experience with Brett and his team during our recent home purchase. They were very responsive, knowledgeable and were able to close our purchase in 2.5 weeks!

Published at 5 months ago

Brett Burns and his team were very engaged and responsive. My loan required constant and direct communication with both the developer and the VA. They worked hard to navigate a complex loan process and reassured everyone that everything was on track. I developed confidence in Director s Mortgage that they were working in my best interest. I really appreciate the outcome and I love my new home.

Published at 5 months ago

I ve had grocery runs more difficult than buying a house with Brett.

Published at 5 months ago

I had a wonderful experience working with Brett and his team at Directors Mortgage. Many people warned me that purchasing a home is one of the most stressful things I would go through in my life, however I was pleasantly surprised with how swift, seamless, and stress free the entire experience was! Brett and his team took time to answer my many questions, and the programs available with Directors Mortgage gave me an edge in negotiations that ultimately made all the difference in my offer being accepted. I will recommend DM to all my friends and family! Thank you Brett & Team!

Published at 5 months ago

Brett Burn and his team are amazing. They made what seemed like was impossible become possible. Very appreciative!

Published at 6 months ago

Brett and team are amazing! They are so organized and informative! I knew exactly what was happening through my entire loan process! They got me the best rates! I can t recommend them enough!

Published at 6 months ago

This is my third time working with Brett and his office. One refi, one pre-approval, one purchase. Everything from beginning to end was professional. The email correspondence, directions, signing/document portal - all were efficient and flawless. Malissa was knowledgeable and extremely helpful. Being a busy, working single mom, I felt listened too, understood, and represented like I wasnt just some cash in a businesss bottom line. The team guided me thru the process with ease. If I have the opportunity to in the future, I will choose to work with them again.

Published at 7 months ago

From start to finish Brett and his team answered every single question my family and I had. Brett made our purchase on the financial side as smooth as possible. I recommend everyone to speak with Brett when shopping for a lender, he will find every possible way to help you save money when purchasing your home. Thank you Brett.

Published at 8 months ago

We worked with Brett and his team at DM for our bridge loan. They were all very professional, kind, and helpful through every step of the process. They made the process go so smoothly! Thank you Brett and your amazing team!

Published at 8 months ago

Brett and his team were fantastic!! After several failed attempts to close on our home, we were finally introduced to Directors Mortgage. We had a very short turn around to close on our home and Directors Mortgage did not disappoint. They were professional, responsive and knew exactly what they were doing. We were so impressed with the organization of their team and services, we would highly recommend them to all our friends and family.

Published at 8 months ago

I believe Brett was THE REASON our offer was accepted. Having a strong presence from a lender in a world of uncertainty of funds can go a long way, and in our case I feel it won the deal. Call and see for yourself. Brett and his entire team were nothing short of wonderful to work with. Extremely communicative, super fast, and very knowledgeable to structure a solid deal. I will be using them on all my future house purchases as well as refinances.

Published at 9 months ago

Brett and his team was phenomenal to work with. They made the impossible happen for me and my family. I would highly recommend Directors Mortgage for any of your lending needs.

Published at 9 months ago

Brett, and his team at Directors Mortgage were very professional and responsive with our loan process. We have used Directors Mortgage several times and each time the service has been consistent. The process was very smooth and very convenient.

Published at 10 months ago

Brett and his team were fantastic. Sincerely. They were in constant contact. They asked the right questions and always kept in in the loop. They provided the necessary hand-holding for the times I was a bit stressed or confused. And theyre with me after the sale, helping me understand how the changing economy impacts future refis and related. Simply the best experience possible.

Published at 11 months ago

Brett, and his team, have helped me with multiple mortgages and a refinance. He has been very helpful in every instance including accommodating my many requests for re-running numbers for financial planning, budgeting, and building confidence in buying power and max offers. Hes very knowledgable and gives a great experience!

Published at a year ago

Brett and his amazing team were incredibly attentive throughout our entire home buying process. We felt extremely comfortable knowing they were there the whole way. We had an unusual home buying process and they worked so hard to answer questions, give options, and support. My husband and I call them the Dream Team. I would highly recommend Brett & his team if you are buying a home or even considering buying a home. You will not be disappointed!

Published at a year ago

I highly recommend Directors mortgage. My husband and I are first time home buyers which can be very intimidating. Brett and his team have made the process extremely comfortable and painless. Thank you!

Published at a year ago

Brett was referred to me by a real estate broker I ve known for over 20 years. Brett and his team helped me navigate through a fast closing in a multiple bid situation where I also needed a bridge loan. With Brett s help, I was able to wrap things up in less than 30 days. I couldn t be happier with his help and I m more than satisfied with the terms of my loan. Although I don t sell houses, I am in the real estate field and can say that Brett s level of service and quality of products provided are some of the best I ve seen in the industry. I wouldn t hesitate to work with Brett again and have already referred him to personal friends. Thank you Brett, and all of your team, for doing such a great job!

Published at a year ago

Our family has worked with Brett and his team multiple times over the years, and have had great experiences each time. Brett and his team are knowledgable, communicative, and work tirelessly to ensure that we got the best possible rate and a smooth purchase.

Published at a year ago

Burns and his team were an amazing team to work with! They were really easy to work with and navigate the home buying market and were very open with all possible options! I highly recommend them for anyone who is a first time home buyer

Published at a year ago

Thank you Brett and team! Exceptional work and prioritizing my family as we purchased our dream home! Thank you again!

Published at a year ago

My fiancé and I recently had the pleasure of working with Directors Mortgage,, and I must say, they exceeded all our expectations. From start to finish, Brett Burns and his team displayed a deep understanding of the mortgage market and provided us with valuable insights. They took the time to thoroughly explain various mortgage options available, ensuring we had a comprehensive understanding of the process and felt confident in our decisions. The level of professionalism and responsiveness demonstrated by the entire team at Directors Mortgage was outstanding. Whenever we had a question or concern, they were just a phone call, email or text away, and their promptness in addressing our queries was truly impressive. One of the most remarkable aspects of working with Brett and his team was their personalized approach. They recognized that every home buyers needs are unique and tailored their solutions accordingly. Thanks to the Directors Mortgage team, we are now proud homeowners, and I cannot express my gratitude enough. If youre in the market, I wholeheartedly recommend Brett and his team at Directors Mortgage. Their expertise, professionalism, and personalized service are second to none.

Published at a year ago

Brett and team were able to help us get into our dream home. They were professional, quick and transparent throughout the entire process. Highly recommend!!

Published at a year ago

The Burns team at Directors Mortgage provides excellent service. I was very happy with the product they delivered. Id recommend them highly to anyone without reservation.

Published at a year ago

Published at a year ago

Bretts Team worked with my clients on the purchase of their Marysville home. The loan process was complex because they also needed to sell their at the time existing home but his team made it easy and smooth. Karen was patient and understanding and explained everything to my clients so that they knew what was going on every step of the way. Excellent communication throughout. I would work with Brett again and recommend him and his team!

Published at a year ago

My wife and I were out-of-state home buyers who hadnt gone through the process of buying in 20+ years. Brett and his excellent team helped us through the process of getting a loan even in the face of a crazy mortgage rate roller coaster, and worked with us to optimize the right down payment for our financial situation. He and his team were in constant touch with us, and explained everything in detail, and were transparent about the process as it moved forward towards the final home purchase. Well definitely be talking to Brett when interest rates come down and its time for refinancing!

Published at a year ago

The best experience. Another company I could only get me approved for a fraction of what Brett s team was able to do.

Published at a year ago

Second time purchasing a home, but first time getting my mortgage thru Brett and his team at Directors Mortgage. They made all the difference, and we will not be using anyone else in the future! The team is very professional, always checking to see if I have any concerns they can help with, re-running numbers for me and letting me know how much my monthly payments will be. Most importantly, I shopped around, and they had the lowest rate! Why go any where else? Highly recommend Brett and team!

Published at a year ago

I have used brett burns with directors mortgate twice now in the last two years. Very responsive and get the job done. thank you!!

Published at a year ago

Brett and his team were friendly, helpful, and efficient. Communication was excellent throughout the loan process. Strongly recommend!

Published at a year ago

Brett and his team were extremely helpful throughout the entire process of getting my loan for my house. I did not have a lot of knowledge about buying a home and all of the steps it takes and the whole team was very patient and helpful with all of my questions. They were also very timely in returning calls and reaching out to make sure I had everything turned in on time. Thank you so much!!

Published at a year ago

We appreciated the service and thoroughness of this group.

Published at a year ago

Brett and team were very supportive, organized, professional, and detail-oriented. I had a great experience using Directors Mortgage as my loan provider and highly recommend their services.

Published at a year ago

Brett and his team were very responsive and helpful during the whole process of getting or mortgage for our home. They continued to check on us throughout every process or new set of information shared with us and answered any questions we had. Strong team who cares about their people.

Published at a year ago

My husband and I had to refinance our older manufactured home on an incredibly tight timeline. The team at Directors were outstanding! The underwriting requirements were completely reasonable, no call or email ever went unanswered (even when we called on a holiday) and Brett Burns sent weekly updates that were reassuring and helpful. We were always treated with kindness and respect. Brett Burns and team are a great group of people and I highly recommend Directors Mortgage.

Published at a year ago

I really appreciate Brett and Nestor so much. They gave us advice on what to do to make our credit get better and then over time it worked. Nestor called me every 3 months to check in and encourage me, and that really mattered. They treated us like family and always made sure that we were ok. In the end we ended up getting the home that we wanted. They will make sure that you win!

Published at a year ago

Brett and his team are great! These guys are on top of their game for sure. They are quick and efficient at getting our home loan and house purchased. With rates increasing the way they are a fast team is what you need in getting things done. Great job guys! Eric and Thuychi

Published at a year ago

Brett and team helped make our dreams a reality! As first time home buyers, we were very nervous about the process but the whole crew at Directors Mortgage really made it easy. They went above and beyond when we were on crunch time to make crucial decisions. We can t thank or recommend them enough.

Published at a year ago

As a first time homebuyer I was nervous about the loan process, but Brett and staff made it as painless as possible. They were quick to answer questions and walk me through the paperwork. Much thanks to them and their hard work getting me into my house!

Published at a year ago

Brett Burns and Directors Mortgage provided great service to me during my mortgage loan process. The team was very knowledgeable, responsive, and always available to answer my questions. I highly recommend Brett and his team.

Published at a year ago

Brett and his team did a great job getting a closing to the finish line that was fumbled by another lender. Great communication and closed the deal

Published at 2 years ago

I am a Realtor & was acting as the listing agent in a transaction with Bretts team. Overall good communication & easy to work with which made for a smooth transaction for all parties.

Published at 2 years ago

Great communication throughout the entire process

Published at 2 years ago

After months of trying to get the promised rewards program to work due to poor website management Ive almost given up. That, mixed with multiple issuances of VA paperwork that didnt apply to me, I am starting to wish I would have gone with someone else.

Published at 2 years ago

I recently recently moved to the greater Seattle area from out of state. I purchased my home at the peak of the housing market in 2nd quarter 2022. It was a very difficult time to buy a home due to the high prices and daily increases in mortgage interest rates. I spoke with multiple lenders and ultimately, Brett Burns and his team EARNED my business. They were always tireless, tenacious, professional, attentive, courteous, and most importantly, they made good on their claims and got results. I truly believe The Burns Team made my home purchasing experience as smooth as it could possibly be. Its been a few months since I closed on my home and I wanted to take some time to publicly thank them with this review. Thank you.

Published at 2 years ago

Brett & team had amazing reviews but our experience was not that. There were several oversights that caused financial loss for us. Some were not explained clearly to me in the beginning but were told as a possibility. The final straw was an oversight at the last minute of a, conflict of interest with the bank that we choose to fund our loan, causing us to have to find a new lender and restart the loan process at higher interest rates as we sit on a very large loan with very high daily interest rates. A loan that was only supposed to be there for a couple days turned into 30+. I cant recommend Directors Mortgage to others, although the team appeared to fight hard to get the loan my wife & I were expecting. However, the results were a zero and we felt over promised with a drastic under deliver.

Published at 2 years ago

Published at 2 years ago

Brett was great and helped through the whole process. The transaction went through smoothly and he was a pleasure to work with.

Published at 2 years ago

Great experience working with Brett and his team- they were responsive, effective, and very helpful in helping us secure an excellent mortgage rate for our home!

Published at 2 years ago

Published at 2 years ago

This was the 4th or 5th refi Brett Burns and Directors Mortgage have facilitated for us. All of them have been very satisfactory because our goals were met and our costs contained. We refinanced our home in Enumclaw, WA several times and this is the second refi for our home in La Quinta, CA. Since I retired 12 years ago we have been living on a fixed income and have had to be careful with money. During my decades of working and supporting a family my wife stayed home to raise the kids, a commitment we both shared, but this meant a limited amount of money was available for family expenses. So we had to prioritize and agreed that a quality home in a good school district was #1, and right after that, saving for college. And we saved for retirement through my companys 401K, our 3rd priority. To get ahead we chose to be mobile in order to get the experience needed for good opportunities in other cities, so we never built enough equity or had the longevity in any location to be able to pay off our mortgage. These decisions and conditions led to us finding that Interest-Only (I/O) Adjustable Rate Mortgages kept our payments down to a level we could afford. Which brings the story to the present day - the Federal powers that be set a new minimum dollar level, $648,000, for jumbo loans. I/O loans could only be had at this level, but to qualify a borrower had to either have substantial income or significant assets. As it turns out, my wife inherited her mothers valuable property and was able to sell it about the time interest rates began to rise. Right after the close of escrow we gifted our kids and grandkids generously for education and financial independence but almost messed up the refi calculations because we diminished the cash balance that the underwriters check before OK-ing a new loan. Fortunately, a Directors Mortgage star, Karen Calenberg, took the challenge of convincing the loaning bank underwriter that we were solid and could be trusted with a big mortgage. Our refi would not have happened without her personal commitment to success for her grateful client. She did it!

Published at 2 years ago

Brett, Your office staff is remarkable, professional, helpful, consistent, friendly, concerned, goal directed all done with speed! I loved the personal touch, lovely conference room, good coffee, great music, a joyful visit! Wish we needed more loans!!! Ray.

Published at 2 years ago

This is our second home purchased through Brett Burns of directors mortgage. He and his team always come through for us. It can be stressful purchasing a home and applying for a loan but I m thankful to have someone so knowledgeable and accessible helping us through the process.

Published at 2 years ago

Brett and his team were amazing during the whole process. This was the first time purchasing a home for me and my fiance and it went a lot smoother than we anticipated. Directors Mortgage was helpful quick to answer any questions we had. Would highly recommend working with them as your lender.

Published at 2 years ago

Working with Brett and is team was a pleasure. He is extremely knowledgeable and helped us come up with a solution to meet our needs of buying before selling. They were always really quick to respond but more importantly had great solutions for our needs. I have worked with other lenders previously who were did not make the experience nearly as seamless. Will absolutely use them next time.

Published at 2 years ago

The level of service Brett and his team provided was outstanding, professional and well complemented by a personal touch that really made us feel looked after throughout the whole process. Thank you, great work and would strongly recommend further !

Published at 2 years ago

Brett Burns and his team were outstanding to work with. We had a complicated refinance of an investment property, and he found very competitive rates, and navigated the paperwork flawlessly. During this time we had some big changes in our family, and we decided to cancel on the refinance last-minute several times, as well as making changes in the terms and amounts of the mortgage. Brett was very professional about these delays, despite the pretty difficult situations that we put him in. All throughout the process, Brett and his team communicated clearly and quickly. We would highly recommend Brett and Directors Mortgage to anyone seeking a first-rate mortgage team.

Published at 2 years ago

Most Lenders would not go out of the way to find a solution to our issues. Directors Mortgage (Brett Burns) is the exception; he contacted us immediately after we posted a review to find a resolution. He found the time and the flexibility to help us. He went the extra mile.

Published at 2 years ago

He is very personable. Great to work with. Happy to continue referring people to him.

Published at 2 years ago

I have heard so many things about loan process and what it takes to be approved for a loan, yet The Burns Team happened to be a unique one. I was able to get approved with no time and no issue at all and I would recommend this team to anyone without any hesitance. Their customer service is at 100% : Able to communicate and answer any questions in an hour or two. I am very satisfied with their service.

Published at 2 years ago

Brett and his team are hands down the best lender Ive had the pleasure to work with and refer my clients to. They are eager, very communicative and are very timely.

Published at 2 years ago

Ive had the pleasure of working with Brett and his team. He is an absolute professional, knowledgable and articulates his products and services very well. I recommend him for your mortgage needs.

Published at 2 years ago

Published at 2 years ago

The Burns Team is the best! I ve done multiple purchases, refi, and a HELOC and all have gone super smoothly even with tight deadlines and special circumstances. I really appreciate their knowledge and professionalism.

Published at 2 years ago

I met Brett after another lender was unable to complete a loan for an investment property. Brett and his team have now completed five loans for me and I will be using Brett for all my future mortgages. Bretts team does what they say they will do and does a great job communicating.

Published at 2 years ago

I ve worked with Brett s team a few times now. They are such a pleasure to work with. Everyone is so knowledgeable & professional it makes the process go very smoothly. Could not recommend them more!

Published at 3 years ago

Brett and his team are awesome! I have had many happy clients use Brett to purchase or refinance their homes. He has several different loan programs to help purchase a home in this tough market. He is very professional, knowledgeable, and trustworthy. His experience and expertise has helped some of the more difficult loans get approved.

Published at 3 years ago

Brett and his team were great to work with! They were so patient with us first time home buyers and the millions of questions we had. They made home buying feel easy!

Published at 3 years ago

Brett and his team have went above and beyond for our refi. They helped us years ago with our first home purchase when nobody else could and now found us savings and made the process easy. 100% recommend this team

Published at 3 years ago

Brett and his team were amazing at helping me get a home. They were always available and did everything in a timely manner.

Published at 3 years ago

If I could give The Burns Team at Directors Mortgage 100 stars I would gladly do it. Our loan application was complicated and straight-forward at the same time and The Burns Team didnt blink an eye, they just made it happen. They are professional, responsive and hard-working. We will be forever grateful to all of them for making our desire to purchase a reality. They also have a great network of people who provide essential services during the buying process who are equally exceptional with customer service. I whole-heartedly endorse them for anyone considering buying or refinancing.

Published at 3 years ago

The best lender in the business! The Burns Team has helped many of our clients realize their dreams of home ownership and have consistently gone above and beyond. Their customer service and reputation are unmatched! Highly recommend!

Published at 3 years ago

We are so grateful to have worked with Direct Mortgage. Brett and his team - Nestor Diaz and Kristen went above and beyond to get us financing and in our dream home. As a small business owner, we knew it would be more difficult but Direct mortgage helped us every step of the way and kept amazing communication and worked hard for us. We highly recommend them to anyone and have a few friends already plan to us them for future financing. Thank you Direct mortgage! Hope to Cheers with you soon at Uptown Wine in Snohomish.

Published at 3 years ago

Brett Burns and his Directors Mortgage team helped me with financing a condo purchase. They all were easy and pleasant to work with. Most of the contact was done through some phone calls and lots of emails. He provided options and that was helpful. Definitely recommend

Published at 3 years ago

Brett was one of the best lenders I have had the pleasure of working with! He was on top of communication and willing to answer any questions I had without hesitation! I would recommend Brett to any of my future clients!

Published at 3 years ago

Published at 3 years ago

Brett Burns is a fantastic lender and awesome in communication he kept me informed as the buyers loan was processing. I am a real estate broker for 25 years and would highly recommend Brett. Herbert Burkart Infinity Properties

Published at 3 years ago

Working with Brett and Malissa during this entire process was amazing. They both took what s a highly stressful and complicated situation and made it so much easier to navigate and understand. Brett called us during the application process with more options and ways to help our family keep our payment down. Malissa was so professional and always on top of everything ! They are always there for you when you need them and you are never treading water through this alone. Would highly recommend The Burns Team because they are TOP NOTCH!

Published at 3 years ago

Brett and Malissa were an invaluable piece for the Buyers first time home purchase. They communicated with the buyers and I each step of the way. The creative videos on what to expect as far as the loan process was beyond 5-Stars. I will continue to have Brett and his team help as many of my clients as I can.

Published at 3 years ago

Brett and his team did an amazing job. It was our first time and they streamlined the process. They were always available to answer my questions day and night. I never felt pressured or ignored through our mortgage. I definitely will point everyone to Brett and his team for any future needs.

Published at 3 years ago

Great service and communication. When he tells you what to expect thats exactly what you get. Great guy and great at what he dose

Published at 3 years ago

Brett and the Directors Mortgage Team were helpful from start to finish in the home buying process. They were always available to answer questions and turned around any documents quickly. The whole team was professional and I wouldnt hesitate to send friends or family their way.

Published at 3 years ago

We had an amazing experience with Brett s team at Director s Mortgage. As first-time home buyers, we came into the process with a lot of questions and a desire to really ensure we understood all of the ins and outs of our different loan options. Claudia was fantastic; she gave detailed, but easy to understand explanations of the various loan components, followed up with multiple estimate sheets based on different scenarios we asked about, and above all else ensured that we had everything needed to make a confident decision that was right for us. The communication throughout the buying process was top notch; the team always responded to the seller and our agent in a timely manner and we never had to guess about where we were in the process as we knew about upcoming deadlines well before they happened. The online customer portal was easy to navigate and super organized; it was easy to upload and download needed documents. Would recommend Brett s team to anyone, especially a first-time buyer who is looking for a local company that can provide the additional time and explanation needed to navigate the process.

Published at 3 years ago

Director s Mortgage serviced the loan transaction perfectly. They provided timely updates and were responsive to any questions from the selling broker and buyer. I would recommend Brett Burns and the team at Director s mortgage for your future financing needs!

Published at 3 years ago

Everyone is friendly & professional with extensive experience!

Published at 3 years ago

I recently purchased a property in Washington and Brett and his team were referred to me by my broker. One of the best referrals I have gotten. The entire purchase was smooth from day 1 through closing. I would highly recommend them. Great customer service, attentive to details, and they make the difficult seem effortless.

Published at 3 years ago

The entire process with Brett and his team has been very smooth. This is the second time I m buying a home and this is the best experience I ve had. Thanks Brett and team!

Published at 3 years ago

If I could give a rating higher than 5-Stars, I would. The Brett Burns Team at Directors Mortgage is awesome! Thanks for helping make our home purchasing experience a good one. Claudia was very responsive, organized, and available to handle questions or insurance issues late into the evening when needed and made sure that we understood what was happening during each stage of the process. Claudia also did an awesome of job of ensuring that the structuring of our loan was as advantageous for us as possible down the stretch to help us close out our loan process. Hannah did a great job of getting our loan process started and brought good energy to get us going as was very helpful in helping us doing research on comparable properties in order to help us make an educated and competitive offer and making sure that our sellers knew that we were well qualified. Brett made us feel welcome with his gracious and positive vibe. Even when we lost out on a couple of close ones, it was difficult to get negative with Bretts sunny outlook as he checked in on us regularly and snail-mailed us notes reminding us that he and his team are always available. Bretts team is an extension of himself and it showed. Special thanks to our agent Jim Van Der Voort for connecting us with Directors Mortgage. If anybody is looking for a mortgage team that you can trust is going to actually look out for your best interests, you need to contact Directors Mortgage. Thanks, The Browns

Published at 3 years ago

Great team which was professional and informative throughout the process. We were always able to get questions answered in a timely manner and felt comfortable throughout the process!

Published at 3 years ago

Brett Burns and team were fabulous to work with! This was my first home and I couldnt have been happier with the customer service I received. Brett had great communication, was easy to get a hold of and had many different options to pull things together for me. The team continues to communicate with me after the purchase to ensure everything is going to plan. Really happy with the experience and will definitely use this team again down the road. Thank you Brett!

Published at 3 years ago

Brett and his team helped us with our home mortgage needs and no one comes close to Directors Mortgage in regards to the products they offer and the level of service they provide.

Published at 3 years ago

Brett Burns and his team were stellar in executing this whole process! They were professional, kind, organized and prompt. It was a very pleasant experience being a first time home buyer and would highly recommend them to anyone.

Published at 3 years ago

Great company and helped my loan close fast would love to work with them again in the future

Published at 3 years ago

A pleasure to work with! Great communication from Brett and his team and an easy transaction-what more can you ask for.

Published at 3 years ago

I cannot say enough about Brett and his team on this review. For starters, this team is high notch with prompt and timely communication. Try texting, calling and emails they are readily available for you. If you are new and naive in buying a home like I was, trust me, Brett s team got you! I recommend without hesitation Brett s team for your home buying. They keep their word when it comes to closing! I recommend Brett s team without any hesitation. Brett and your team, YOU ROCK!

Published at 3 years ago

If you are looking for a team that is Honest and wont waste your time, even when they dont have good news, look no further. Karen Kept us updated in every step.

Published at 3 years ago

Brett Burns and his team made the home mortgage process easy. They were always there with a quick response to all our questions. Everything went smoothly and we closed seamlessly. We would highly recommend their company to other homebuyers.

Published at 3 years ago

Brett and his team were amazing to work with and incredibly helpful in guiding us through buying our first home!

Published at 3 years ago

Working with Brett Burns and all the members on his team is a no brainer. I was able to be in constant contact with someone every step of the way. I had my first home purchase done 2 years ago and couldnt have been happier with how everything went. Just finished up my refinance after the rates dropped significantly and Brett (and the team) were able to get me an even better deal that was too good to pass up on. I will happily work with Brett again for any of my future mortgage needs.

Published at 3 years ago

I recently refinanced my mortgage by working with Brett Burns team. I was referred to him by a friend who got a mortgage from them. Brett responded quickly and provided several options, including a reward program. This is a fantastic benefit of getting loans from Brett. It helps to pay off mortgage quickly and save on interest for long run. You should definitely ask about it. It was a great experience working with Brett s team. Everyone was very professional and willing to help. They can be easily reached by phone and email, and always responded quickly. They also offered a great digital experience with loan application I did almost everything at their website, from submitting application to signing document. Every step and task was clearly labelled and tracked on the website. So the whole process of my refinance was straightforward and stress free. Even after my loan was closed out, they continued to offer help when I had questions. would definitely reach out to Brett again if I need a new mortgage in the future.

Published at 3 years ago

Great experience, from initial application to closing! Brett kept us updated every step of the way; we never had to wonder how things were moving along. We found Bretts whole team to be communicative, responsive, and knowledgeable. Highly recommend!

Published at 3 years ago

Very professional and did everything right and perfect to our needs I will totally recommend brett and his team,I will totally return for his buisness if ever I decide to buy a house again!!! THANK YOU SO VERY MUCH for all you did to make it possible to get us into our first new home!!!!!

Published at 3 years ago

No issues at all. Brett was careful and patient to answer all our questions, the refi process was modern/automated and easy, and Brett came up with some concessions for us where he could to save us even more money. Great experience!

Published at 3 years ago

Brett and his team did amazing job. I am a first time home buyer. Had tons of questions to ask, always had answers and replies as soon as possible. Thank you Brett and his team.!

Published at 3 years ago

I have used Brett Burns services several times over 20 years to refinance my condo. This process was even better than previous times, and it has always been exceptional. The team, the technology, the communication. It all works so well to keep me in the loop of what is happening. What they needed from me was clearly communicated and it took minimal time to get it all together. I trust Brett and his team 100% and would whole-heartedly recommend them.

Published at 3 years ago

I was kept well informed throughout the process. It was easy, smooth and I saved money.

Published at 3 years ago

Brett Burns from Directors Mortgage successfully helped me refinance my home within the timeframe they first quoted. I actually fired another lender who had my loan application for almost 3 months who kept asking for the same documents I first provided them. I decided to call Brett and the whole process was swift, clean and no hick ups along the way. Brett and his team were great communicators and kept me informed throughout the whole process . I am in the real estate industry and Brett has been my preferred lender for all my clients, too. Highly recommend Brett Burns and Directors Mortgage!

Published at 3 years ago

Brett & team were wonderful to work with! The team is very attentive & has great communication.

Published at 3 years ago

Very professional and went above and beyond to help my family get the house we wanted. I would recommend them to anyone trying to buy a house. I will use them again if I ever decide to buy again.

Published at 3 years ago

Published at 3 years ago

Brett and his team are great. Fast, responsive, and professional. They work for you every step of the way, and get the job done without any glitches. I highly recommend their team for your next mortgage needs.

Published at 3 years ago

The entire Burns team was great. Process could not have been easier. I had regular updates as far as progress/status. Highly recommended!

Published at 4 years ago

Our loan process was smooth and simple as a first time homebuyer. Was very happy to work with Brett and the team over there!

Published at 4 years ago

I have closed three loans with Brett in the past two years and have appreciated the professionalism, efficiency and value from him and his team.

Published at 4 years ago

If you are trying to find someone help you with the home buying process or refinancing, you can stop looking. Brett Burns and his team have now helped us with the purchase of two homes, and one refinance. Each time Brett was able to get us the best possible deal. Brett also prides himself on customer service. I am not a numbers guy and have loads of questions during the process, but Brett always made himself available even on weekends to accommodate all of our questions. Thanks Brett and the rest of your team for your help!

Published at 4 years ago

Great experience! Made the refinancing process as seamless and stress free as possible.

Published at 4 years ago

Published at 4 years ago

Brett Burns and his team at Directors Mortgage were invaluable in the process of helping us purchase a home. They are knowledgable and responsive, presenting multiple options and patiently explaining them all. We like working with them and will continue to do so.

Published at 4 years ago

Brett and his team make it easy to work with. They were always in communication with me every step of the way and responded to my concerns and questions quickly. They handled my initial home purchase and most recent refi. I trust them and their professionalism. Highly recommend them to all!

Published at 4 years ago

This was my third or fourth refinance, with varying lenders, over the years. By far the best experience I have had. The Burns team was knowledgeable and easy to reach if I needed anything. They were also very quick to reach out if they needed anything. Would recommend, and have, to anyone I know.

Published at 4 years ago

Working with Brett Burns and his team was amazing!! They made buying our first house so easy and smooth! I recommend using this mortgage company for all your house buying needs!

Published at 4 years ago

Brett and his team were awesome. They worked really hard on making our loan happen, so we could buy our dream home. Would 100% use Brett again, and would (and have) highly recommend him and his team. Also a big shout out to Alice and Karen who put in some real work making it happen. Thanks and great job team Burns!

Published at 4 years ago

Published at 4 years ago

Brett and his team are the best,. This was our second time working with them and both experiences have exceeded our expectations. They helped make our refinance smooth and easy and it closed surprisingly quickly with the busy market right now. They are very knowledgeable and kept us informed every step of the way. We highly recommend Director s Mortgage and will use them again in the future.

Published at 4 years ago

And again. A great experience with the directors team! These folks helped me repair credit to buy my first home with amazing guidance, a personal touch and a ton of knowledge. I just bought a new house and used them again and it was perfect! In all this is my 4th transaction with them and unless they all retire and disappear I have no plans on using anyone else again. Highly recommended!!

Published at 4 years ago

Couldn t be happier with the service provided at Directors mortgage. We encountered multiple different people working at directors during the process and all were very helpful and down to earth. They understood any concerns or worries and helped us in anyway we needed with our loan. Highly recommend.

Published at 4 years ago

I had the great opportunity to have Brett Burns and his team help me with the purchase of my home. This being my first home, I had a lot of questions....and anxiety. Brett always returned my call and answered all of my questions. He was patient, gave me many options that would best for me and my circumstances, he is kind and made sure that understood his answers (Which definitely helped with some of the anxiety). I just received the keys to my home a few days ago, exactly on the date he said we would close! I would recommended Brett and Directors Mortgage to all my fitness and family! Thank you Brett, Malissa and the rest of the Directors Mortgage Team!

Published at 4 years ago

Directors Mortgage and Bretts team are incredible! I was referred to them by my agent, and I am so glad that I went with them. They are knowledgeable, responsive, and extremely helpful. Brett was always available to answer any questions that I had, even on weekends. They always kept me updated throughout the process, and stayed ahead of schedule. If you need a lender who cares with a competitive rate, I highly recommend Bretts team at Directors Mortgage!

Published at 4 years ago

They did a good job, very thorough!!!

Published at 4 years ago

I have not borrowed money in over 15 years and working with Bretts team made it easy and flawless. I would and already have recommended him and his team. Great job, keep up the good work

Published at 4 years ago

Fast and communicative, Brett and Directors Mortgage was the right choice for the competitive housing market in Pierce County. Got a GREAT rate as well. Couldnt be happier with the experience!

Published at 4 years ago

I have worked with Directors Mortgage on several transactions and they are simply the best. They understand the process and know how to get things done in a timely manner. I have used several mortgage companies in the past 25 years and Brett Burns and the Team at Directors Mortgage are 5 star. I have sent at least 4 referrals to DM and they have always been honest and have taken care of the people that I have sent to them. Try them once and see the difference.

Published at 4 years ago

I have worked with Brett and his team several times with my initial purchase and refinancing my house. The Brett Burns Team and Directors Mortgage are top notch, super professional and very knowledgeable.

Published at 4 years ago

Published at 4 years ago

Brett and his team delivered excellent service leading to an easy home purchase.

Published at 4 years ago

The team did a great job for our family. In 2018 we almost lost a house we are trying to buy because of a big bank dragging their feet and Brett and his team save the day were able to get us finance within a few days so of course When we went to do another financing project we had to call them and of course once again they did a fantastic job made it as easy as possible and seamless I cant begin to tell you how happy we are with them we recommend them to everyone

Published at 4 years ago

Brett was very helpful when exploring mortgage loan options. He explained each of our options clearly. He also communicated what was required and the time frame for every step of the process promptly and efficiently.

Published at 4 years ago

Brett and his team are fantastic. We ve worked with them three times and highly recommend.

Published at 4 years ago

Published at 4 years ago

Buying a house with Directors Mortgage was amazing and no stress! Best home buying experience ever! Thank you!

Published at 4 years ago

Been working with Brett Burns for years and multiple refis. He and his loan officers are professional, accessible, and responsive.

Published at 4 years ago

I have collaborated with Brett on many home purchases for my buyers. He and his assistant Danielle are excellent. He has always been available for whatever was needed and has always closed on time. I would absolutely recommend him for any home lending needs.

Published at 4 years ago

Published at 4 years ago

Brett and his group were very easy to work with and efficient. We will absolutely use them for any future lending needs.

Published at 4 years ago

Weve used Directors Mortgage three times for loans and would go back again! Friendly, informative, professional...everyone we worked with there did a great job. We got extremely competitive rates and great service. I highly recommend!

Published at 4 years ago

Brett Burns has worked with us nonstop for two years for our first multifamily unit in Washington state. Always checking in with us and available 7 days a week for our questions. We will always use Brett and his team for our future loans. His team is excellent! Thank you Brett! Scott and Rosanne Avila

Published at 4 years ago

Fast, easy, and professional. If you are considering a refinance, I highly recommend Brett Burns and his team.

Published at 4 years ago

The experience was easier than I imagined. Communication is paramount with this company. I never felt that I was not a part of every stage of the process the refinance - even when I was out of town for a funeral. Malissa, Brett, and Karen were amazing. I would recommend them to all my friends and family!

Published at 4 years ago

Brett and his team made the whole mortgage process a breeze. They are very responsive to requests and left no question unanswered.

Published at 4 years ago

Ive worked with the team at Directors for years. They have helped me with a few re-fis. Brett and team are like good friends that you can call and get answers from that you can trust. Brett personally assisted with closing to ensure everything met the timeline. Recommended 100%

Published at 4 years ago

My family has been a long term client of Brett Burns and his Team at Director s Mortgage. Over the years, they have seamlessly closed three separate home transactions for my family with grace and professionalism. They are highly skilled lenders I would refer to anyone in search of a residential mortgage loan. Thanks again Brett and Team

Published at 4 years ago

Brett and his team have to be the best in town. They closed my property in 2.5 weeks! Thanks everyone for making our ranch happen.

Published at 4 years ago

Quick, professional and overall outstanding service from beginning to end. Highly recommend this Brett and his team.

Published at 4 years ago

Published at 4 years ago

Brett and his team were very helpful, profession and thorough. Very good communication all the way through. They made the process easy.

Published at 4 years ago

The Brett Burns team was helpful throughout the home loan refinance process.

Published at 4 years ago

Always professional and knowledgeable, the Burns Team at Director s Mortgage continue to earn our business. We are very confident with them and highly recommend!

Published at 4 years ago

Brett Burns team was the most professional mortgage brokers I have ever worked with. Not only did they get the mortgage for me at an amazing interest rate but they made the process easy. The communication through out was great. Best TEAM I have ever worked with.

Published at 4 years ago

You can describe the Burns Team as professional, friendly, fast, efficient and dedicated. The loan process was seamless and their communication along the way was outstanding. We highly recommend them! Five stars!!

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

Brett and his team work very hard on every transaction and Ive done a number with them and gladly refer my clients there. It does not matter if were talking about a $150K or a million dollar deal. Theyll work hard to get it all done.

Published at 4 years ago

We had a great experience buying our first home with Brett and his team! So fast, and on top of things! Definitely will be recommending everyone to them. Thank you guys again.

Published at 4 years ago

Published at 4 years ago

Brett and his team have helped us buy our last two homes. They are knowledgeable, creative, and were able to help us think through all scenarios so we know the best path forward. They really are the best!

Published at 4 years ago

Brett Burns and The Burns Team went above and beyond in procuring my refinance. All communications were easily understood, timely, and professional. Thank you Team Burns

Published at 4 years ago

I had the wonderful opportunity to work with Brett when an out-of-state client moved to Oregon. Even though they hadn t yet found a home, Brett had already submitted their loan through underwriting to guarantee there wouldn t be any hiccups on the financial end. And there weren t; in fact, we closed several days early. The constant communication from Brett and his Team was timely and informative so I never had to wonder what was going on with the funding; and, after being in the RE business for 25 years - very appreciated. I totally recommend Brett and plan on working with him again.

Published at 4 years ago

A True professional! He is through, he follows up, great prices, and the customer service is outstanding. I highly recommend that you give Brett a call for your mortgage needs.

Published at 4 years ago

Directors Mortgage Particularly Brett Burns have been fantastic to work with! They were able to help us navigate a very complicated situation and make the process go smooth as glass. We are now in our dream home thanks to Brett Burns and the Directors Mortgage Team.

Published at 4 years ago

I just refinanced my home in Scottsdale with The Burns Team who I would highly recommend for their knowledge, experience and professionalism. Brett, Nate and Karen did an excellent hassle-free job and I am extremely satisfied! Would most definitely recommend them for any mortgage loan.

Published at 4 years ago

Brett Burns and his crew are great. I asked questions regarding an ELOC. Brett answered all my questions, provided great advice and suggestions. He got the loan we needed with great timely service. He will always be my first call for mortgage service.

Published at 4 years ago

Brett and his team have been fantastic to work with. I ve used their services for 2 home purchases and a refinance. They took care and checked in personally to make the interaction as easy as possible. The rates and fees I paid for my mortgages were very fair and competitive. I d always advise someone to do their shopping around to get the best price but Brett and team have done right by me each time.

Published at 4 years ago

Brett and his entire team were wonderful to work with! They were constantly in communication and regardless of who I spoke to, they knew what was going on. It felt as if we were working with a small business as in it felt comfortable and easy. Would definitely recommend!!

Published at 4 years ago

Brett Burns at Directors Mortgage was awesome on helping us purchase our retirement home in Arizona last year. Due to the low interest rates he just helped us re-fi to a much lower interest rate. They handled everything very smoothly and trouble free. I highly recommend the Burns team at Directors for all your home buying and refinance needs. The communication and availability of Brett and his staff was outstanding. Brett, thank you and your team for the great customer service.

Published at 4 years ago

Updating to again attest to how great these folks are. We have done several loans with them and the experience has always been excellent!

Published at 4 years ago

Great team to work with, everything went smooth, quick, and super easy.

Published at 4 years ago

Great team to work with for getting home loan! They are very friendly and efficient. I highly recommend! Worked with them again for refinancing. It was again a great experience! Process went fairly quickly! Knowledgeable and friendly service. :)

Published at 4 years ago

Brett and his team were an absolute pleasure to work with throughout the home buying process. They were there every step of the way to walk me through the process and to help me with any questions or concerns that I had. I would highly recommend their team to anyone who is looking to buy a home.

Published at 4 years ago

I recently sold my house in Seattle and was going to purchase a house in Vancouver Washington. I wanted to be prequalified for a purchase and a friend who I trusted recommended Brett Burns owner of Directors Mortgage. I reached out to Brett and he was exactly what I was looking for; courteous, knowledgeable, ethical and always available for my calls. Brett secured me a interest rate I could only dream of. He continually was available when I needed estimates if I had questions about costs with different priced homes. Brett has assembled a team around him that are subject matter experts in every aspect of obtaining and closing mortgages. We worked with Karen a lot, she was amazing too. As we got closer to closing on the house their team keep working on details of the closing into the late evening hours. If you think buying a home is stressful, its not. Just surround yourself with professionals like Brett and Karen at Directors Mortgage and they will carry the load for you and be so responsive to your every question and need. Tomorrow I move into my new home stress free and a mortgage I can afford. Thank you so much, Brett and Karen.

Published at 4 years ago

Published at 4 years ago

I have worked with two different property management companies over the years and I have to say that Directors Mortgage is the best! I believe Im up to five transactions between new purchases and refis with Directors. They have been up front and honest throughout each process. The best part is that 9 times out of 10 when you call, someone answers the phone! If you need a specific person, you might need to leave a message but at least youre not in phone tree hell. I have always received a prompt call back or reply to my e-mail in a timely manner. I really appreciate the team as a whole. I never felt rushed when I needed an answer to a question. Whoever I was talking to took the time to explain it to me until I understood the answer. If they didnt know, they would find out. Im sure I came up with some crazy questions. I tend to make sure that there are no loose ends. Directors always had everything covered! Thanks a lot!

Published at 4 years ago

Amazing experience! Brett and his team were able to handle my home purchase with expediency and professionalism. Highly recommended!

Published at 4 years ago

Brett and his team were amazing to work with! They made sure to answer all questions I had throughout the home buying process and helped us find the loan that was right for our family. This is our first time buying a home, and we would definitely recommend them to anyone looking for a smooth home buying process,

Published at 5 years ago

Best VA Loan experience I have ever had. I have never had a smooth VA Loan experience ever, until I started working with Brett and his team. I also had a lot of trouble with financing for some unforeseen construction problems and Brett was able to help me out. Literally a life saver during a severely stressful time. I will absolutely be coming back to Brett for the next one. Theres always a next one..... Thank you Burns Team!

Published at 5 years ago

This is my 3rd purchase of a home, and the first in the Seattle region. My first attempts to purchase in Seattle were not good. The market was too hot, and lenders were not very good in providing sound advice. Then I met Brett. He was very good with keeping excellent communication with me throughout the entire process, and even followed up a month after closing to continue helping me. He has a lot of products to offer, but definitely does a great job tailoring the right loan for my needs. He keeps promises, and that is something I really respect. I will plan to give him a call for my next loan.

Published at 5 years ago

I have had several business transactions with the Directors Mortgage over the last five years and all have been excellent. The team is quick to respond and more than willing to help. I would recommend Brett and the team for any of your needs. Thanks Directors Mortgage!

Published at 5 years ago