Heritage Jewelry and Loan

4506 Hwy 6, Sugar Land, TX 77478, United States

Heritage Jewelry and Loan
About the Company

Family owned and operated pawn shop in the heart of Sugar Land serving the greater Sugar Land, Missouri City, Stafford, Quail Valley, Meadows, Richmond, Rosenberg and greater Houston areas. We specialize in jewelry and firearm loans and pay top dollar for you unwanted gold and diamonds. Loans up to $17,500.00.

Reviews
Review №1

best prices in town and the staff are absolutely friendly and the atmosphere here is incredible, could talk to these guys all day.. HIGHLY RECOMEND

Published at a month ago

Review №2

I had the best experience to buy my self Rolex and Diamond necklace to my wife the stuff was incredible Amazing and very honest the prices were great compared to other shops I was highly recommended

Published at 2 months ago

Review №3

Love this family owned business, employees are always fast and friendly. Very reasonable prices, would definitely recommend doing business here. Cant wait to see you guys again

Published at 2 months ago

Review №4

Great customer services.

Published at 2 months ago

Review №5

Great experience! The staff ensured I was satisfied with the sale of my jewelry. They offered a fair price and exceptional service. I highly recommend this business!

Published at 2 months ago

Review №6

Friendly staff. Quality items and fair prices.

Published at 2 months ago

Review №7

Excellent value and amazing service. I couldn t be happier. Highly recommended.

Published at 2 months ago

Review №8

Sold them gold. They paid me the best price in the market. Quick transaction

Published at 2 months ago

Review №9

Highly recommend! I shopped four other businesses and they had the highest prices by a long shot! Friendly and knowledgeable customer service.

Published at 2 months ago

Review №10

Great company to do business with! Very trustworthy.

Published at 2 months ago

Review №11

They give me top dollar for my chain and at a great rate. Also, they have a fine selection I can t wait to come back when I get my check!

Published at 2 months ago

Review №12

Today was my first time ever visiting a pawn shop. I m so glad I chose Heritage Jewelry & Loan. They are AMAZING! When you walk in the door you get greeted by everyone. They explain the selling & loan process so effortlessly. It s also very clean, neat & organized. The owner s history on the website definitely defines what this pawn shop is about. With the hot summer days I was offered water. I honestly wanted to just spend the rest of my day talking with the employees. Such great vibes & you feel so safe being inside. So hell yes I give them 5 stars for sure!!

Published at 4 months ago

Review №13

I sold my Rolex watch. and jewelry. I got a good price. I will go back there again

Published at 4 months ago

Review №14

Absolutely recommend!! I bought gold bracelet and gold necklace and And they are the best quality I could ask for!!

Published at 4 months ago

Review №15

Very nice store! Employee went into great detail between a real and a lab diamond! Would 20/10 recommend!

Published at 4 months ago

Review №16

Would absolutely recommend! Felt very safe and respected. I received a very fair price for the jewelry I brought in and the entire evaluation process was explained when I asked.

Published at 7 months ago

Review №17

This post is not sponsored. Had never been to this location before. Really honest people, patient, and kind. Very knowledgeable and overall appreciated the experience I had helping a friend sell items. I highly recommend seeing Thomas.

Published at 7 months ago

Review №18

This is an amazing pawn shop. Customer service always fantastic. Music bomb. I loved my experience

Published at 8 months ago

Review №19

Excellent customer service. The young gentleman that assisted me was very thorough and polite. I was happy with what was given to me for the pieces I was selling. Definitely would recommend to others.

Published at 11 months ago

Review №20

They where awesome gave me what I expected and more. I recommend this place very satisfied.

Published at 11 months ago

Review №21

Customer service at Heritage Jewelry A+ everyone so kind! Brian was outstanding!

Published at 11 months ago

Review №22

Great service and honest people.

Published at a year ago

Review №23

Kevin was very good at informing us on what type of gold we had and gave us the best price for our ring , 90% market value for sure , give this place a shot guys you won t regret it !

Published at a year ago

Review №24

The customer service was fantastic! Everyone was extremely accommodating and welcoming. I sold a few pieces of gold and they gave me a great price. Absolutely recommend to anyone who wants an easy and productive experience!

Published at a year ago

Review №25

Awesome place to unload your unused jewelry very friendly n fair prices for your unused fine jewelry,I personally come n sold my unused jewelry for a very fair price will be back again n again!!!

Published at a year ago

Review №26

Purchased my antique rifles for a decent price, considering their condition. Will be recommending to co workers and family.

Published at a year ago

Review №27

Awesome service. The staff is a great group of folks. Highly recommend.

Published at a year ago

Review №28

From the second i walked in the door, I felt comfortable. They took the time to explain the process to me as I ask a lot of questions:) I got a very fair deal and was completely satisfied from start to finish. Definitely recommend this place!

Published at a year ago

Review №29

Oh i will be back here again and again!!!!

Published at a year ago

Review №30

Great people and great customer service. Always so helpful when I need quick cash all these years. Thanks guys

Published at a year ago

Review №31

Prompt service and customer service is top notch.

Published at a year ago

Review №32

The 2 people at this shop are rude. One guy and a woman. No smile when I entered, like they hate their job and want to go home. Ridiculously low offer on my diamond ring that someone else gave me 4 times more!

Published at a year ago

Review №33

Wonderful service the staff is very experienced and easy to work whit highly recommend

Published at a year ago

Review №34

Awesome customer service, very detailed in explanation of prices, I would definitely come back in the future.

Published at a year ago

Review №35

Very informative! Walks you through everything and explains how they value your items. First time coming here and Im sure this will be the only Pawn store Ill be taking my items to in the future

Published at a year ago

Review №36

Awesome service. I was nervous going in , but the professional and warmth of the staff helped me relax , also good interest rate Thanks Guys.

Published at a year ago

Review №37

I was in today to sell a couple of rings & worked with Bryan. He was very friendly & the other people in the shop were as well. I ll definitely be back for any pawn purchases!

Published at a year ago

Review №38

Great place!!! I ll be back!!

Published at a year ago

Review №39

Wonderful experience. Very professional and kind as this was a new experience.

Published at a year ago

Review №40

Went in for a loan and I was given what I asked for. I was in and out in less than 15 mins. The staff is friendly, knowledgeable and direct. No BS. Thanks for your help.

Published at a year ago

Review №41

Worked with the team to sell some jewelry items. The team was very helpful and fair. I would definitely recommend working with them. Nice team everyone very respectful and friendly.

Published at a year ago

Review №42

Sold my old folks estate jewelry to heritage and was very satisfied with the price and the service.

Published at a year ago

Review №43

My wife bought a tennis bracelet and was very happy with the guys who work there. The price was fair and she got what she was told that she will get.

Published at a year ago

Review №44

I bought a guitar. Cool guys and fair dealing. Some really nice stuff there!!!

Published at a year ago

Review №45

No other place than Heritage that pays top dollar for your scrap gold or even high end brand names jewelry and watches.

Published at a year ago

Review №46

Published at a year ago

Review №47

Good place

Published at a year ago

Review №48

Service was excellent and helped me!

Published at a year ago

Review №49

Very easy and thorough process. Sandy was very knowledgeable and explained everything and I will definitely be back with more items to sell.

Published at a year ago

Review №50

Very friendly staff, they made everything super easy.

Published at a year ago

Review №51

Published at a year ago

Review №52

Great place to get a loan on your jewelry. They only charge 10% and the staff is very knowledgeable. Also have a nice selection of jewelry.

Published at a year ago

Review №53

Wonderful customer service!! The staff is all extremely knowledgeable, friendly and helpful. I will definitely be back! Thank you Heritage

Published at a year ago

Review №54

Been there twice and enjoyed every second of it. Sold 2 watches and got paid top dollar. Will definitely will be back

Published at a year ago

Review №55

Sold my jewelry to heritage jewelry and loan and was very happy with the price they offered me and the people that work there are very friendly.

Published at a year ago

Review №56

Pawned my Rolex here few times, very kind and professional service, I like coming here because they are fast and their rates are the lowest. Definitely recommended

Published at a year ago

Review №57

I had an occasion recently to sell a good amount of gold and silver jewelry. I had been to Heritage previously and liked the way I was greeted there on my visit, so I decided to give them first shot at the transaction. It was enough jewelry to make it worthwhile to do my homework. I precisely weighed each piece and calculated the value of each at current market prices and noted that in a database. They told me what percentage of market they would pay which, by the way, was a very good and unexpected percentage. They hit every piece as promised! There was not the slightest feeling that I was being misled in any way. They earned and deserved my trust. The entire transaction was such a pleasant experience, not only because of the ease of the negotiations, but the fact that every person was just wonderful to work with! One more thing. If you are looking for a quality guitar, go to Heritage. What they stock is NOT standard pawn shop fare. They know instruments and they carry top quality (Fender, Gibson, PRS, etc.) guitars. You can tell that they are very selective on what they put on their wall. These guitars are not cheap, but they are priced competitively.

Published at 2 years ago

Review №58

Thomas was great I will always come here, he explained diamond to me. Great Great Great best place to get appraisal and sell are pawn your jewelry. Thanks to Danny as well. Sincerely Antoine

Published at 2 years ago

Review №59

Helpful, friendly and seamless transaction.Thanks.

Published at 2 years ago

Review №60

I had checked out a couple pawn shops prior to choosing Heritage Loan. Clean, organized establishment with professional and courteous staff. Everything was done above the board and in front of me. The cashier that assisted me was Bryan. He was very thorough by explaining the value for each of my items as well as store policy and procedures. What I was offered was right in line with what I was looking to sell my items for. I was paid cash on the spot. The whole process took about 20 minutes. I would definitely do business with Heritage again.

Published at 2 years ago

Review №61

Informative and accommodating staff, unique selections on display. I ll be back!

Published at 2 years ago

Review №62

I took some gold and silver pieces in and I felt they made me a very fair offer for all of it. Very personable and professional attendants. Excellent experience!

Published at 2 years ago

Review №63

Great place to do business. Their offers are fair and the customer service is amazing. Everyone is friendly, helpful and my experience was just overall great. Sold a 10k Cuban link bracelet and they gave me practically market value.

Published at 2 years ago

Review №64

Looks like a good place and good service

Published at 2 years ago

Review №65

Published at 2 years ago

Review №66

The folks there were super friendly and pleasant when I went in to sell some old jewelry. I appreciate the quick and great customer service!

Published at 2 years ago

Review №67

Honestly one of the best pawn shops I ve ever been too. Thomas is genuinely very kind and also the other employees they carefully take the time to look at your items and help you out. Always a pleasure to come here!

Published at 2 years ago

Review №68

Amazing rolex watch buyer, extremely professional and fast with assistance. If you want the best watch buyer in Sugar Land Tx, Heritage jewelry and loan is the company I always recommend!

Published at 2 years ago

Review №69

Greet experience, sold my gold to them and got the better offer than the other 2 places I visited

Published at 2 years ago

Review №70

I have been coming to this shop for a while and they are very friendly and professional they always give you the best prices for you merchandise. Lee is super awesome guy with a lot of knowledge, I recommend this place to everyone

Published at 2 years ago

Review №71

Published at 2 years ago

Review №72

Published at 2 years ago

Review №73

Great friendly customer service! I had some family jewelry i wanted to sell for a long time and the gave me the best offer by far from all the others, I highly recommend if you are looking to sell your diamonds and gold.

Published at 2 years ago

Review №74

Great place probably the best place for rolex watches .

Published at 2 years ago

Review №75

This pawn shop has no return policy, they are rude and extremely unprofessional I pawned 5 music instruments and picked them all up and when I needed a loan again they low balled me, they dont believe in taking care of their customers thats why there isnt any in the store! Buyer beware! Give some one that will remember you Your business you are the customer and that should always be important!

Published at 2 years ago

Review №76

GREAT customer service, friendly staff, a pleasure to do business with

Published at 2 years ago

Review №77

Published at 2 years ago

Review №78

I highly recommend this place! They are simply amazing. I have bought at least 6 jewelry pieces from here over the past couple years and they have always worked with me on price and I am never disappointed. I have even sold some scrap jewelry in the past here and they gave me a very fair price. I have gone to other pawn shops in and around Sugar Land, Missouri City and in Houston and have been ripped off. A couple of years ago I had gold jewelry that I was trying to sell. Other pawn shops quoted the jewelry being worth between 475. and 500.00 dollars, but Heritage gave me 800.00 for! I felt I was dealing with honest people at Heritage. This place is reputable and will guarantee their gold and diamonds. Great place, good people! By the way I love my new ring!!

Published at 3 years ago

Review №79

They have good service

Published at 3 years ago

Review №80

Cleanest pawn shop Ive ever seen. Great customer service too.

Published at 3 years ago

Review №81

I used Heritage as my FFL today. They were friendly, knowledgeable, efficient. The process was easy and they got me in and out of there very quickly. I would highly recommend them as an FFL.

Published at 3 years ago

Review №82

Great experience first time here ez to work with

Published at 3 years ago

Review №83

I was discussing a beautiful G&L they had, when I guess a manager (bald guy) abruptly walked up, barked at me that they were closed! and asked me to leave. It is 3:48 in the afternoon now, and their updated hours out front said 6 pm closing. Nice pawn shop, but hard to do business with people that treat their customers that way. Hopefully the owner sees this, and that the person I am referring to is not him.

Published at 3 years ago

Review №84

Published at 4 years ago

Review №85

Published at 4 years ago

Review №86

Excellent!!!

Published at 4 years ago

Review №87

It was a very pleasant experience. There are times when you are unsure of the questions to ask or info you need. I greatly appreciate the details offered without having to ask.

Published at 4 years ago

Review №88

Published at 4 years ago

Review №89

Without a singular doubt my favorite pawn shop/guitar shop/gun shop/ place to talk with some awesome people

Published at 4 years ago

Review №90

Great place to go when you need a loan... Great people who care about there Customers. Thomas is the coolest guy...

Published at 4 years ago

Review №91

Awesome guys, not the typical loan sharks common in the business.

Published at 4 years ago

Review №92

Published at 4 years ago

Review №93

You ll get the value of your items here good professional workers that know the value of your merchandise

Published at 4 years ago

Review №94

Thoughtful people, great customer service!

Published at 4 years ago

Review №95

I had an very good experience in selling some watches and having watch repair done. Good and fair.

Published at 4 years ago

Review №96

I d going to other pawn shops around town some of them which advertised and said they re we re the best ! Heritage has everyone beat staff was very professional, honest ,Guided me through the process they didn t make me feel like some poor broke down low life they were very glad to help you.Walked in there already down didn t need anybody giving me any BS The staff was really great Next time you need to pawn something go by and see these folks you won t be disappointed oh and by the way their interest rate is really great

Published at 4 years ago

Review №97

Published at 4 years ago

Review №98

James is Navy Vet, great Dad and all around professional, terrific place to do business and as well as running the cleanest and most courteous pawn shop Ive ever been to, he also has great taste in music and extensive selection of guitars to choose from.

Published at 4 years ago

Review №99

Published at 4 years ago

Review №100

honest, informative, great people. will definitely return.

Published at 4 years ago

Review №101

The employees/owners are the greatest! I have been doing business with Heritage for years and I must say, they are honest business professionals whom exemplifies the highest standards of ethics. The customer service is excellent! Will always do business here!

Published at 4 years ago

Review №102

Professional, Friendly and provide fair prices. Would definitely recommend them for pawn, selling or buying.

Published at 4 years ago

Review №103

Published at 5 years ago

Review №104

Friendly staff and professional service.

Published at 5 years ago

Review №105

Just awesome to deal with!!! James was honest and got me the item I needed right on time. Other retailers i purchased from, I had to do returns on same item, prior to Heritage. Get your items here and save yourself the headache and wasted time with other retailers.

Published at 5 years ago

Review №106

Published at 5 years ago

Review №107

This place deserves 5 stars, this is the first time i sell my gold and after checking other places heritage jewelry gave me more money for my gold, not only that they have a great attitude, they are honest and they made me laugh with their stories. I highly recommend this place

Published at 5 years ago

Review №108

Very nice people. Good jobs folks.

Published at 5 years ago

Review №109

Published at 5 years ago

Review №110

Most trusted place Ive been to sell my scrap jewelry. I highly recommend this place. You get your moneys worth. The same amount of my scrap jewelry was quoted for $250 at Elegant Jewelry while Heritage quoted for $486. Sold to Heritage. Very honest dealings. Many thanks Heritage.

Published at 5 years ago

Review №111

Published at 5 years ago

Review №112

Very friendly and knowledgeable staff. They new their products and offered good deals.

Published at 5 years ago

Review №113

Published at 5 years ago

Review №114

Very clean and business like place. Personnel were friendly, professional and respectful. Theread is always something interesting to buy. I highly recommend Heritage Jewelry and Loan for buying, selling or pawn.

Published at 5 years ago

Review №115

Excellent customer service. If your getting a loan, far better rates.

Published at 5 years ago

Review №116

Published at 5 years ago

Review №117

Thorough and kind attention was given to me as the man and young gal looked at my ring. I was given more money for my ring than i expected. I will go back there to sell more items.

Published at 5 years ago

Review №118

Great prices and great selection. Very friend and knowledge staff.AAAAAAA++++++++++ Would highly recommend them to anyone. You won t be disappointed

Published at 5 years ago

Review №119

I have been an extremely satisfied patron of Heritage over the years and have never been disappointed. The guys and gals working there have always paid close attention to providing me, many of my friends and relatives with great assistance. We have purchased, sold and traded such a wide variety of items that it is hard to remember all of stuff from over the years - Guns, Jewelry, Artwork, Tools and Electronics etc... Rest assured that if you visit Heritage, you will not find a finer shop with better people.

Published at 5 years ago

Review №120

Tyler was the best! He worked with us and our budget and helped to put together a beautiful engagement ring for me.

Published at 5 years ago

Review №121

Same old run of the mill pawn shop.

Published at 5 years ago

Review №122

Published at 5 years ago

Review №123

Published at 5 years ago

Review №124

Published at 5 years ago

Review №125

Published at 5 years ago

Review №126

These guys are the best pawn shop around high end items with great prices nice employees and helped me out of a tight spot

Published at 5 years ago

Review №127

AAAAA+ Kinda business very good service very good communications would do business with them again with no WORRIES

Published at 5 years ago

Review №128

Published at 5 years ago

Review №129

Published at 5 years ago

Review №130

Great selection of higher end firearms and watches. Great friendly and knowledgeable service you can trust.

Published at 5 years ago

Review №131

Excellent place, very good people.

Published at 5 years ago

Review №132

Tremendous knowledge of fine watches and firearms

Published at 5 years ago

Review №133

Published at 5 years ago

Review №134

Published at 5 years ago

Review №135

Published at 5 years ago

Review №136

Published at 5 years ago

Review №137

The people are very nice and courteous and I enjoy the atmosphere

Published at 5 years ago

Review №138

Published at 5 years ago

Review №139

Published at 5 years ago

Review №140

Ive been a customer here for years. The people James, Thomas, Sam and all the employees have always treated me great. I would never hesitate to recomend any one to stop by and check out what they have to offer. Outstanding crew working there.

Published at 5 years ago

Review №141

TL/DR: Great, Trustworthy Business that is worthy of the rating. This is my go to business for Gold, Silver, Guitars and Firearms. I know I m getting a great product, or a fair deal, every time I come into the shop. This business is an essential asset in our community. It s a great place to find some very interesting coins or bullion, unique furniture, Knick Knacks, timepieces (I m talking Brietling, Rolex, TagHeuer). When I need to exchange, trade, or sell my precious metals, the staff knows exactly how to verify the items and is VERY FAIR in their terms. The staff is extremely professional and really understands the importance of the role this business has in our community.

Published at 5 years ago

Review №142

These guys are good

Published at 5 years ago

Review №143

Published at 5 years ago

Review №144

I saw the awesome reviews on Google so I thought Id come in and see whether some items I purchased on eBay were authentic. Thomas was very helpful in explaining the value of the items and their authenticity and whether or not I got a good deal on eBay. Ill definitely be doing business with them again.

Published at 5 years ago

Review №145

Published at 6 years ago

Review №146

Brought in a electronic item for a loan ($75), they offered me $25...went to EZ PAWN, got $65!!! Take note Heritage! You do not belong in the pawn business!!! ***8-21-18*** Response to owners comment: Thanks for responding. I didnt say anything about the lack of respect or customer service at your establishment. The only thing that was disrespectful was your offer!! Youre correct, your representative did explain that my item was discontinued and gave justification for his extremely low offer...however All PAWN SHOP IS FULL OF DISCONTINUED ITEMS!! It still doesnt explain why I received almost 3 times more than your offer at Ezpawn ...MAYBE YOU SHOULD USE THEIR FORUMLA!!!

Published at 6 years ago

Review №147

Nice guys, somewhat small selection, carry tons of guns and a couple other random tools, maybe 4 Tvs, no video games. The younger guy seems very knowledgeable about jewelry from how I saw him working with another customer who came in to get something looked at.

Published at 6 years ago

Review №148

Excellent customer service. Very nice people with very good selection of merchandise ranging from guns to gold. Highly recommend!

Published at 6 years ago

Review №149

Just called the store, very rude customer service when answering the phone. Wont even take anymore what I am selling, however the other 4 stores I called would.

Published at 6 years ago

Review №150

Everybody there is friendly and they actually seem like they really want to help you. Ive been doing business with them for a while. And I wont go anywhere else.theyre fair and have good prices on tje stuff they are selling.

Published at 6 years ago

Review №151

I checked online for ratings. HERITAGE PAWN had the best ratings and comments of any PAWN Store. I went it in and was treated like an intelligent human being. The service was courteous, quick & very fair. Didnt spend a lot of time back and forth to come to an agreement. I will not go anywhere else. The lady that assisted me was very nice and also James. They have one of the best inventory of firearms. AWESOME!

Published at 6 years ago

Review №152

These folks know how to run a business. I brought in a gold bracelet really only to be weighed and get a quote to sell it and go around for other bids. There was no need. These guys are so welcoming and courteous and knew their stuff. I was in and out in less than 10 minutes. I felt the deal was very good and everything was transparent and extremely professional. I highly recommend Heritage. Will send my friends and family.

Published at 7 years ago

Review №153

I bought an amplifier from them online then they sold it out from under me and canceled the sale 4 days later. I feel one I payed for and item it is mine they cannot sell it to some one else

Published at 7 years ago

Review №154

This place is amazing. The employees are so helpful and honest. I would recommend Heritage Jewelry to anyone looking to sell their items or buy!

Published at 7 years ago

Review №155

The owner of the pawn shop called us when our stolen bike was turned in to his shop. He investigated the stolen bike by calling Bike Barn and getting our contact information!! We are so grateful to have the bike back... its worth over $3000. Its nice to know that pawn shops and their owners have such great moral character. Would recommend this pawn shop to everyone!!! Great selection of jewelry inside as well. :) Thanks again Heritage!

Published at 7 years ago

Review №156

The service was amazing James really knows his stuff.

Published at 7 years ago

Review №157

This place is great. They have a lot of interesting items for sale in this shop. The staff is top notch and very knowledgeable, and they go above and beyond when it comes to customer service. I would recommend this place if youre looking to purchase, or even sell something.

Published at 7 years ago

Review №158

Really friendly team, I enjoy dropping by every few weeks to check out their new inventory. Very fair guys to deal with, and they have high ethical standards. They commonly recommend alternatives and give advice to myself and other customers that clearly is against their financial interest, but they believe in establishing long term relationships, and are not chasing the quick money.

Published at 7 years ago

Review №159

My husband and I have both been very happy with our watch purchases from Heritage Jewelry! Heritage is a great LOCAL family owned & operated place to find nice watches, jewelry, guns, guitars, etc. Id definitely shop there again & will refer our friends.

Published at 8 years ago

Review №160

I was told by the gentlemen they pay you the gold weight, so what its worth in gold, I went in knowing exactly how much it weighed and how much I should get. He offered me $150 less than what it was supposed to be so when I called him out he tried saying now they pay under gold weight (all in the same conversation ) . So I passed on his offer. When I looked at the guns they were priced higher than brand new at the store, I pointed out a gun pulled it up on acadamey and showed them theyre charging more. Not a place Ill go back too.

Published at 8 years ago

Review №161

I brought in several items to be sold. Although they didnt take any, they were direct and articulate as to what they were looking for and even referred me to an alternate location. They were friendly, helpful and the shop had a nice layout with good security. Outstanding store

Published at 8 years ago

Review №162

i was thoroughly impressed by the courteous and knowledgeable staff, the wide array of merchandise, and the overall professionalism of my entire experience. very fair and respectful bunch. enjoyed my time in the shop. its refreshing to have some genuine down home customer service these days. youll get the feeling they want to help you, not fleece you. the interest rate on a much needed short-term loan was frankly a blessing. i would highly recommend Heritage, and will definitely take my business there going forward. ps.. the shop dog is such a good boy

Published at 8 years ago

Review №163

To date the best pawn shop Ive been to! Staff is great, place is clean and isnt a joke like ez pawn or pawn stars!

Published at 8 years ago

Review №164

Great response times and customer service! I will continue to use them for FFL transfers and have recommended them to friends.

Published at 8 years ago

Review №165

I was very impressed with the service I received at Heritage. I would recommend checking this place out whether you are looking for a good deal or selling something. Very friendly and knowledgeable staff too.

Published at 8 years ago

Review №166

Perfect place. The nicest people. Very excellent customer service.

Published at 8 years ago

Review №167

Did not buy anything. If you like paying top dollar or brand new prices for used stuff this is the place for you. Many firearms had visible blemishes while still in the case. They were asking brand new prices for used guns. I know some weapons are collectible.... These are not those guns. TV, were ancient and you could buy better at Walmart for the same price or less with a sale.

Published at 8 years ago

Review №168

I have previously been to many pawn shops and when I walked through the door it felt like I was at a high class jewelry store. They have very unique designer pieces and whip-ass purses. This will definetly be my next stop when in search for some more unique jewelry. Bonus: They have an awesome shop dog.

Published at 8 years ago

Review №169

My go to company for all FFL transfers. Texas friendly folks. Seem more like family than slEaZy pawn.

Published at 9 years ago

Review №170

Found the shop online. Got in and out quickly and was treated very well. Cool atmosphere too!

Published at 9 years ago

Review №171

Heritage is awesome! I was selling a special item, and they gave me a great price. They are very nice, professional, and worked hard to get me the price I wanted for my item. I highly recommend them.

Published at 9 years ago

Review №172

Very friendly. Used them for a firearm transfer. The price was reasonable and they helped me with a smile though I kept them until closing (dont do that).

Published at 9 years ago

Review №173

Nicest guys in the world to deal with. Good product. Good prices. Fair to you when buying something from you too.

Published at 9 years ago

Review №174

Very knowledgable and friendly staff with an amazing selection of jewelry and guns.

Published at 9 years ago

Review №175

Good place to find an instrument, much better repairs than GC.

Published at 10 years ago

Review №176

The people at this store were great. They took the time to explain the process to me and make sure I understood. They were fair and did not try to take advantage of me. That had happened before when I went to a pawn shop, but Heritage Jewelry and Loan put me at ease. I will go back!

Published at 10 years ago

Review №177

We found them online as Texas Watch and Gold. They had exactly what my wife wanted and at a nice price. We were truly excited as we started the rush hour drive to Sugar Land. To be on the safe side, we called to confirm the hours of operation and they said 7:00. At 6:05, we stood outside of their locked and closed doors reading a hand written note taped to the door stating that they closed at 6:00 today. There was no mention of any type of emergency and the other reviews state that there are employees (plural)- I would think that somebody could have stayed. The note also stated that they would keep their regular hours of operation tomorrow. That information is written on their website, that information is written on their front door, they told my wife that same information when she called them, and, when we got there, that information wasnt true. I drove home wondering what other information wasnt true. By the way, that was total of 2 hours driving and my wife is as mad as a wet hen because theyve got what she wants at the price I want and I am about to pay almost twice as much for it somewhere else so I dont have to worry about anything.

Published at 10 years ago

Review №178

Went in earlier today to get a loan and was overwhelmed by the store in general. First, the store is not your typical pawn shop in that it has very nice wood floors and it doesnt have blaring radios or lawn mowers to great you at the door. Its a cozy place, so it has a very intimate feel, which is good. You certainly dont feel that you are lost in the crowd like I do at other stores. What really made the difference for me was how Thomas spent time with me explaining how the store came up with a value for my stuff. He clearly explained everything and gave me the option foe email and text alerts about my accounts. The best part, their interest rate was 1/2 the rate of my usual pawnshop and they gave me more than I was used to getting down the street. Overall a very painless experience considering the circumstances. Would recommend to anyone.

Published at 11 years ago

Company information
  • 6 photos
  • 178 reviews
  • 4.7 rating
  • Phone: +1 281-265-6747
  • Website: https://www.heritagejewelryandloan.com/
  • Address: 4506 Hwy 6, Sugar Land, TX 77478, United States
  • Coordinates: 29.581724899999998, -95.5864355
Categories
  • Pawn shop
  • Antique store
  • Gold dealer
  • Guitar store
  • Jewelry buyer
  • Jewelry repair service
  • Jewelry store
  • Musical instrument store
  • Piano repair service
  • Watch store
Working hours
  • Sunday: Closed
  • Monday: 10 AM–6 PM
  • Tuesday: 10 AM–6 PM
  • Wednesday: 10 AM–6 PM
  • Thursday: 10 AM–6 PM
  • Friday: 10 AM–5 PM
  • Saturday: Closed
From the business
  • Identifies as veteran-owned: Yes
  • Identifies as women-owned: Yes
Service options
  • In-store shopping: Yes
  • On-site services: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Buys used goods: Yes
Amenities
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Crowd
  • LGBTQ+ friendly: Yes
  • Transgender safe space: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes