Located at 2498 K Avenue, the Cash Store is a reputable lender that offers personal loans such as cash advances, installment loans, and title loans to residents in and around Plano, Texas. For over 2 decades, the Cash Store has been committed to providing consumer financial services to assist individuals with unexpected financial costs. We believe that top-notch customer service is the cornerstone of our business, which is probably why we receive reviews like this one from Dan, an actual customer of this branch: "Staff is always people-friendly, and happy to work with you. I always have a great experience when I go in. Highly recommend." Call or stop by to meet our helpful and friendly team members for yourself.
Cody is absolutely wonderful. He made the process quick, easy, and helped me understand the aspects of the loan in a simple way that I feel any one can understand! I also loved his energy, he made me feel welcomed and any time I was getting anxious or stressed out, he gave reassurance and positive affirmations over it. Can't speak for other loan places, but as a first timer for a small emergency loan, go here first! I never write reviews to be honest so let this be a testament to Cody's character and work ethic. His down to earth nature helped me relax and remain optimistic. Give him a raise if you hadn't already.
Published at 2 weeks ago
A co-worker referred me to this store over my financial burden and although this is my first time getting a loan from this place, I thought I was going to be disapproved since I was declined for a loan numerous times elsewhere online over my credit. But I was treated like a whole new person instead of feeling discriminated. My mom even got approved to this same store a year or so ago.
And I met with the manager there named Christian, which is also my name! How ironic is that?! LOL... That had to be a godly sign of blessing for me. He was very nice, patient, and helped me throughout the whole process of the application.
The only thing that was strange was having to show my ID card already from the front door before being able to get inside. I guess over security reasons. I don't know if that's because they got robbed or what. Either way, I'm still very satisfied over the flexibility of the loan. Cash store is a definite life savor for me over financial emergencies when I need it most!
Published at a week ago
Christin calmed my nerves while I was anxiously waiting for am answer from the underwriter. He was do positive, it may me feel everything would be okay. This is a great store. Everyone is so nice!
Published at a week ago
Roxy (i hope I'm spelling it correctly) was very helpful. I was a first time customer, but there was two other people in there with me and you could tell she had a great relationship with her customers. She was very personable and welcoming. She got the process done fast while making me laugh. 10/10 best experience ever!!
Published at 2 months ago
Christian and Cody were a great help for me. They took their time and help me with my financial needs. They were very nice and patient with all answers i needed and questions i ask. I will most definately tell other i know to come to this store. You have to great employees and please keep them around for a very long time. Thanks again Cash Store.
Published at a month ago
Good morning!!
I just want to say a huge thank you to the young man whose name is Coddy.
for your patience, kindness and guiding me to obtain a loan!! Their work and service is 100% super professional! to do on 10/31/2024
I thank you for assisting me and if you are looking for a place to try to obtain a personal loan, I recommend that you go to the office that is located in
2498 K ave Plano Tx
and ask for the young man
Cody!
Sincerely :
Maria Jimenez
Published at 5 days ago
Christian Torres was excellent. Very knowledgeable and willing to answer all of my questions throughout the transaction. He made the process very easy. I would highly recommend you go see him, and will use him again!
Published at 3 weeks ago
Cody was excellent. Great customer service made me feel so at home. If yall need a loan please go see him and his team. I will most def be back if need to be.
Published at 2 months ago
Great experience with Cody and Christian! They made the experience fast and convenient.
Published at 2 days ago
Cody did a great job of providing all options and making each term very clear. Would recommend 100%.
Published at 3 days ago
Roxy was perfect and a great help!
Published at 3 days ago
Cody and Christian are the best I ve ever worked with, they explained everything so well, and their personalities were so welcoming as soon as I walked through the door, I highly recommend the Cash Store in Plano, I ve visited local Cash Stores and they treated me the best. I am a forever customer. <3
Published at 4 days ago
Cody did a great job getting me a loan today. Great service!
Published at 5 days ago
Good morning!! I just want to say a huge thank you to the young man whose name is Coddy. for your patience, kindness and guiding me to obtain a loan!! Their work and service is 100% super professional! to do on 10/31/2024 I thank you for assisting me and if you are looking for a place to try to obtain a personal loan, I recommend that you go to the office that is located in 2498 K ave Plano Tx and ask for the young man Cody! Sincerely : Maria Jimenez
Published at 5 days ago
Christian and Cody where Very helpful very patient and answered all my questions!
Published at a week ago
Cody awesome attitude and great character
Published at a week ago
Christin calmed my nerves while I was anxiously waiting for am answer from the underwriter. He was do positive, it may me feel everything would be okay. This is a great store. Everyone is so nice!
Published at a week ago
A co-worker referred me to this store over my financial burden and although this is my first time getting a loan from this place, I thought I was going to be disapproved since I was declined for a loan numerous times elsewhere online over my credit. But I was treated like a whole new person instead of feeling discriminated. My mom even got approved to this same store a year or so ago. And I met with the manager there named Christian, which is also my name! How ironic is that?! LOL... That had to be a godly sign of blessing for me. He was very nice, patient, and helped me throughout the whole process of the application. The only thing that was strange was having to show my ID card already from the front door before being able to get inside. I guess over security reasons. I dont know if thats because they got robbed or what. Either way, Im still very satisfied over the flexibility of the loan. Cash store is a definite life savor for me over financial emergencies when I need it most!
Published at a week ago
Great customer service Fantabulous help Will be spoken about with friends and family
Published at a week ago
Excellent service
Published at a week ago
The lady who helped me named Roxanna L in store 7119, very prepared, knows how to serve the public, seeks to solve your requests, very professional, I recommend her 100%
Published at a week ago
Cody is absolutely wonderful. He made the process quick, easy, and helped me understand the aspects of the loan in a simple way that I feel any one can understand! I also loved his energy, he made me feel welcomed and any time I was getting anxious or stressed out, he gave reassurance and positive affirmations over it. Cant speak for other loan places, but as a first timer for a small emergency loan, go here first! I never write reviews to be honest so let this be a testament to Codys character and work ethic. His down to earth nature helped me relax and remain optimistic. Give him a raise if you hadnt already.
Published at 2 weeks ago
Cody helped us today he was amazing and got us everything we asked for no questions asked also very clear when explaing the payment process wouldn t ask for no one else but CODY!!
Published at 2 weeks ago
Cody, was a great help. Very efficient and informative. Did not try to get more out of me than needed. It got me to be more realistic with what I needed as well. Thanks for the help yall
Published at 3 weeks ago
Published at 3 weeks ago
Christian Torres was excellent. Very knowledgeable and willing to answer all of my questions throughout the transaction. He made the process very easy. I would highly recommend you go see him, and will use him again!
Published at 3 weeks ago
Cody was amazing; He did everything in his ability to help me in my situation if you are in need of assistance go to him.
Published at 3 weeks ago
Christian and Cody were a great help for me. They took their time and help me with my financial needs. They were very nice and patient with all answers i needed and questions i ask. I will most definately tell other i know to come to this store. You have to great employees and please keep them around for a very long time. Thanks again Cash Store.
Published at a month ago
Awesome service from Cody!
Published at a month ago
Christian was ver nice and attentive. He made sure to explain everything thoroughly so I was able to understand
Published at a month ago
Cody was Amazing! He went above and beyond for me even though it was about closing time. He deserves a raise!
Published at a month ago
Cody was so helpful and wonderful. He made everything easy to understand. I loved it.
Published at a month ago
Great Service super friendly. 10/10 Recommend ( Shout out to Christian)
Published at a month ago
Published at a month ago
The service was awesome from Christian and Roxy! Everyone was so polite and I walked out of there with the money on my card!!!
Published at a month ago
Excellent service! Roxy was great
Published at a month ago
Cody did great and fast would recommended!
Published at a month ago
I just want to give a HUGE shoutout to Cody and Roxy. They made the loan process easy for me and had me laughing the whole way through. Thank you both for the loan and laughs. I ll definitely be back!
Published at a month ago
Christian was super helpful and knowledgeable and got me in and out
Published at a month ago
Christian really took care of me at the cash store excellent customer service and quick responsive
Published at a month ago
Cody was awesome, patient, and very kind. Thank you so much!!!! Will recommend to all friends. :)
Published at a month ago
Great service. Cody was awesome
Published at a month ago
If anyone is looking to get a cash loan i strongly recommend coming here. Christian was super friendly and helped me get a loan! In less then 20 min such a great employee!
Published at a month ago
Wonderful experience with Christian. We came in to get a loan and Christian eas extremely knowledgeable and helpful from start to finish. Everyone at the store was polite and helpful and Christian was able to secure us a loan! Thank you so much!
Published at a month ago
Published at a month ago
Good service Roxy
Published at a month ago
Christian was very professional and explained everything clearly! Great customer service, nice clean office.
Published at a month ago
Cody was great and took his time explaining everything in detail! Come see them for your loan needs!!
Published at a month ago
Cody and Roxy are the best, prepare to be cutting up for an hour
Published at a month ago
Published at a month ago
Cody was amazing!! Helpful kind and knows his loan business. Yall are lucky to have such an amazing soul. Thank you Cody!!
Published at a month ago
Staff was very professional. Great vibes :)
Published at a month ago
The staff are extremely friendly!
Published at a month ago
Cody is very professional and very accommodating and has good customer service. Thank you!
Published at a month ago
Ms Roxy was very great with assisting me . She s very polite and well spoken .
Published at a month ago
Roxie & Cody were very pleasant and amazing!
Published at a month ago
Quick and easy.
Published at a month ago
Cody was great help and had a great sense of humor made the process fun and smooth, he explained everything well and answered all my questions.
Published at a month ago
Roxy was the best and quickest to help me at this location! she made the whole process entertaining and made me feel welcome!
Published at a month ago
Great place to get extra funds. Cody was such a great help 5 stars!!!
Published at a month ago
Awesome!!!
Published at a month ago
Roxy was very professional and a delight to work with
Published at 2 months ago
Thank you to Cash Store they are very helpful
Published at 2 months ago
Published at 2 months ago
Great costumer services and friendly place .
Published at 2 months ago
Roxy (i hope Im spelling it correctly) was very helpful. I was a first time customer, but there was two other people in there with me and you could tell she had a great relationship with her customers. She was very personable and welcoming. She got the process done fast while making me laugh. 10/10 best experience ever!!
Published at 2 months ago
The entire staff was very friendly and professional.
Published at 2 months ago
Roxy was very kind and friendly, and made the process stress free! I enjoyed how it was more person to person than customer interaction only!
Published at 2 months ago
Cody was excellent. Great customer service made me feel so at home. If yall need a loan please go see him and his team. I will most def be back if need to be.
Published at 2 months ago
Amber was just wonderful great customer service
Published at 2 months ago
Always good to me
Published at 3 months ago
Great great customer service from Roxy today. Everything went nice and smooth. I recommend this store 100%.
Published at 4 months ago
Had an absolute amazing experience with Roxy she was literally the best the vibes in here are amazing id definitely recommend sending everyone to this store
Published at 4 months ago
Amber is THE BEST! Go see her if you need help
Published at 4 months ago
Amber was thee best, nice, polite and has a great sense of humor but was able to remain strictly business. Im new to Texas and am a foodie so shes enlightened me on a few new restaurants to try here. Thanks a lot Amber
Published at 4 months ago
I greeted right away by Amber. She was very helpful and informative with my process.
Published at 5 months ago
Very smooth and easy. Amber was very helpful and professional.
Published at 5 months ago
Great experience!
Published at 5 months ago
Came in and got appeove right away
Published at 5 months ago
I came in with not alot of time to spare and was taken care quickly. Amber was great and explained everything in detail. She really helped me understand the whole process. Overall great experience.
Published at 5 months ago
Amber was very helpful and patient. Took time to explain. Complete process.
Published at 5 months ago
The front desk clerk was very, very nice and professional
Published at 5 months ago
Excellent service, very satisfied. Attended by Roxana.
Published at 5 months ago
Came in today because we needed a short term loan buy some groceries Amber was VERY helpful and made sure I didn t leave without an inspirational message and the grocery monies
Published at 5 months ago
ROXY IS AWESOME! I NEEDED CASH FAST FOR AN EMERGENCY AND SHE WAS VERY HELPFUL!!! THANK YOU!
Published at 5 months ago
Roxy was very helpful. Fast and smooth process. Thanks Roxy
Published at 5 months ago
Roxy was great. I didn t quite have all of my information together but she was extremely patient, helpful and very attentive. Even made me smile and laugh a little.
Published at 5 months ago
Easy process. Amber was very friendly and helpful.
Published at 5 months ago
Amber was great and helped me with all my questions! Highly recommend.
Published at 6 months ago
Amber was very helpful, and now Im a happy camper lol.
Published at 6 months ago
Amber was awesome! She made the process really smooth, thank you so much!
Published at 6 months ago
Fast & Easy. In & Out Need Cash came see Amber today or any day she will help you get the cash you need
Published at 6 months ago
Amber B. Was so nice and efficient. She was personable and broke down everything for me. Left with no questions, shes the best!
Published at 6 months ago
Amber was so sweet and kind. She made the process extremely smooth for me.
Published at 6 months ago
Went in to get a loan with the company, and the lovely Amber Beshers was able to take care of me today. In and out with ease and a positive attitude.
Published at 6 months ago
Had a great experience with Amber, process was definitely quick and enjoyable
Published at 6 months ago
I love the atmosphere and energy in this cash store everyone was so nice friendly and happy awesome 5 star customer service everyone greeted me soon as i walked in the door with smiles and hello s asking how i was doing showing so much concern for me and my needs! Roxy was handling my loan needs and she is super sweet friendly and shows excellent customer service not only to me but the entire staff greeted everyone that came inside i love the workers there super great job!!! This store deserves an A+ rating
Published at 7 months ago
Amber , Roxy and Cody were great enjoyed the fun and laughter while waiting for the process of my loan.
Published at 7 months ago
I had a great experience here, the service was fast and the associates were friendly and very informative. They were able to answer all my questions. I felt very welcomed ; would definitely come back!
Published at 7 months ago
Amber was absolutely wonderful, and helped alleviate stress. She was so calm and explained the repayment process throughly!
Published at 7 months ago
Great service and customer service
Published at 7 months ago
The lady that did my services is super dope cool down to earth and amazing
Published at 7 months ago
Published at 7 months ago
Published at 8 months ago
Amber was so nice and plus she made the process easy definitely recommend and will be back!
Published at 8 months ago
Great experience & great customer service! Roxy was very helpful & helped me get started with the process as quick as possible. Definitely recommend!
Published at 8 months ago
I enjoyed visiting The Cash Store. Amber was super helpful, super friendly and personable which is always a great experience. Thank you!
Published at 8 months ago
Quick, fast, and easy. Amber was amazing!
Published at 8 months ago
I had the best experience thanks to Amber.!!!
Published at 8 months ago
Published at 8 months ago
My experience with Amber was great,explanation of everything was great
Published at 8 months ago
Roxy and Cory helped me get through the process and it never felt easier to get something like this done. Both are professional and very down to earth! Next time you need to go to the Cash Store make sure to find Roxy and Cory and they ll make it a quick, easy and friendly visit!
Published at 9 months ago
Cody was amazing , thank you !
Published at 9 months ago
Roxy was amazing from start to finish.
Published at 9 months ago
Roxy was extremely patient with me and super nice overall really great experience, thank you Roxy!!
Published at 9 months ago
Published at 9 months ago
Cody, Amber and Roxy are all amazing and very helpful! 10 stars across the board
Published at 9 months ago
i came into the cash store and i was greeted very nicely by Amber. she did a wonderful job through the whole application process and made me feel comfortable.
Published at 9 months ago
Amber was so wonderful and has the best customer service just the best
Published at 9 months ago
Amber was a great help!! Made my loan process super easy and fast!!
Published at 9 months ago
Very fast and very friendly service.
Published at 10 months ago
Every person in this Cash Store is Professional with excellent customer service! Kudos to Amber that knows this business inside & out and Roxy that is very helpful & takes great care of me! Thank you Girls
Published at 10 months ago
Awesome service from Roxy! Very easy to apply and walked out with money on my bank card. Would recommend this place!
Published at 10 months ago
Amber was very professional and explained everything in detail making the whole process seamless as I was facing an emergency situation
Published at a year ago
Good service
Published at a year ago
Bree and Roxy did an amazing job and were so warm and kind and helpful. I cant tell you how refreshing it is to see that kind of dedication to customer service and how nice it is just to see such kind-hearted personable employees who go out of their way to be helpful and really take care of their clients. Thank you again both of you for helping me!
Published at a year ago
By far the best place ever!!! When I first went into the place Mrs Bri helped me she was amazing very knowledgeable and understanding of her job extremely professional but still made me feel more of a friend than a regular customer they have my business from here out!!!!! Cash store Plano!!!!
Published at a year ago
Amber was so awesome!! Great conversation and with in just a few minutes loan was done and I was on my way! Thank you Amber!!
Published at a year ago
My customer service was excellent, the clerk was extra good to me and she made me feel so much better. I appreciate her service it brightened up my day thank u
Published at a year ago
Always great so far
Published at a year ago
The lady who process explained every step clearly and answered my questions professionally. I would highly recommend the Cash Store to anyone who needs a short term loan.
Published at a year ago
Bree at store #7119 was incredibly helpful. She was fast! And bonus points cause we share bithday! She is simply amazing and a must keep employee.
Published at a year ago
Amber and Bri are both professional and kind
Published at a year ago
Bree was professional, very informative and helpful. Explained everything very thoroughly. Fast approval .
Published at a year ago
Amber was amazing and she took her time and she was over the top quality of customer service.
Published at a year ago
Amazing service And great conversations.
Published at a year ago
Bree was extremely nice and helpful and cheerful and amber was a bundle of joy definitely coming back here and I recommend others to do the same!!
Published at a year ago
No comment
Published at a year ago
Amber was very helpful and made this process very seamless for me! I will definitely use her again.
Published at a year ago
Ms amber is the bomb .com
Published at a year ago
Bree and Amber helped me out today. These ladies were extremely professional, and took care of me from start to finish. Amber took my initial call, and was very informative and kind in her answers to all my questions. When I finally arrived to the store, Bree was very welcoming and accommodated every single issue or question that came up. There were some issues with my documents and these ladies came together making the ordeal a very enjoyable experience. Thank you very much to both of them for all the excellent customer service.
Published at a year ago
Bree was so helpful and friendly. Amber was so informative. I had a great experience. I will certainly refer friends
Published at a year ago
Bri & Amber were super helpful & got me approved quickly!
Published at a year ago
Good experience. Always feel.welcomed.
Published at a year ago
Amber is amazing! Super helpful!
Published at a year ago
Great Experience at this Location, There was no wait for service and they answered all of my Questions. Would Recommend to anyone
Published at a year ago
amber helped me out today fastest easiest process! made great conversations and was fun to be around for the process.
Published at a year ago
Amber was great very kind and very accepting
Published at a year ago
Amber was very helpful as well Bree! They were so sweet and very understanding of my situation. They helped me and listened to me vent about my situations.
Published at a year ago
Amber was super nice and very helpful
Published at a year ago
Bree and Amber were very helpful in the step by step documents I had to work out! They remembered me and assisted me in acquiring the documents I needed to proceed! Thank you!
Published at a year ago
Fast, easy, and nice lady that attended me. Her name is Leon.
Published at a year ago
Bree was very helpful getting me through the document process and went above and beyond.
Published at a year ago
Very helpful and process went really smoothly. Bree was very friendly and we had a great conversation while everything was processing.
Published at a year ago
Customer service after I got my loan has been poor, the converting from one system to another has been nothing but a headache. If I needed to push my payment back 7 days the reps would just argue about how I am unable to do so. Ive gotten error messages when trying to make payments. The whole experience has been unpleasant and I wouldnt recommend this service to anyone. I get repeated reminder calls on my personal and my work phone before my payment is even due. Unsatisfied Customer.
Published at a year ago
Bree was pleasant to work with and very helpful.
Published at a year ago
Great service, very friendly and accommodating. Walked away with more than I expected which is good.
Published at a year ago
This place is great so helpful nice people and no matter what will help you no matter how long it takes. They helped me find a solution no matter how long it was taking. Will definitely be back!!!!
Published at a year ago
Amber was amazing, she gave really sound advice. Would definitely recommend
Published at a year ago
Super willing to help and sweet! Bree was great! Will definitely recommend
Published at a year ago
I like this location.they take good care of customers.
Published at a year ago
Great customer service, super fast!
Published at a year ago
I have come here twice for a loan and each time they are not patient and Efficient with explaining all lain information to me! 5 starts deserved!
Published at a year ago
Always there in an urgent situation. Bree was super friendly and helpful and made the process simple. I made an appointment and didn t have to wait. I know the fees are high but it s still better than borrowing money from family!! If you have to do it this one is good.
Published at a year ago
Amber was great and is an amazing employee
Published at a year ago
Great experience and great customer service. Ask for Amber, shes the best!!!!!
Published at a year ago
Best customer service amber is the most helpful by far very sweet
Published at a year ago
Amber is super helpful and informative!
Published at a year ago
The worst service ever. Do not waste your time.
Published at a year ago
Nice employees
Published at a year ago
Amber B was very helpful and knowledgeable and made the process easy. We need more people like her.
Published at a year ago
Lauren was the best , very professional & quick with the business!!!! Great employee!!!!
Published at a year ago
Best service 100% recommend
Published at a year ago
Good service from Jessica, Tina and Daizy, thank you, I recommend it.
Published at a year ago
Great service ! Staff is professional and polite!
Published at a year ago
When it comes to customer service Amber the best
Published at a year ago
Ok I gotta say this to the company, whenever I was in a tight spot this cash store really helped me out but now let me advice you that the customer service from this particular cash store was horrible. I think her name was Amber. I keep seeing 5 stats reviews that include her but to be brutally honest she is the worst person ever and wish I never asked for help here. I dont want to say its true but I think she is racist because she always had an attitude towards me and I didnt wanna cause trouble because I am already in a tight spot and trying to pay my loan but she always always always had an attitude tone. And I wanted to get another loan with this time my husband and we were waiting in line and I needed to go to the restroom because I am pregnant and couldnt hold my bladder, I didnt want to interrupt Amber with her attending a customer but my husband asked her if they have a restroom and she said no. I couldnt hold it anymore so I walked out and went to the gas station to go to the restroom and while I was away my husband told me Amber let in a white customer to the restroom when she literally told him that they dont have any. Then she gave another nasty attitude asking him when I was and he said to the restroom thats in the gas station and she said why and he said because she literally said they they Dont have any like . There is more to the story with Ambers gross and annoying attitude towards me and my husband but after going through that makes me want to warn any race that is not white to not come here and apply for a loan because this woman is unbearable and very rude. I was even looking for the companys HR to fire this woman, because no one deserves attitude or bad service that she gives off. I am warning you dont ever come to these doors if you are in a tight spot go to another cash store not this one please.
Published at a year ago
I loved my associate Amber she was so sweet attentive and made my bad day turn into a great day Thank you for everything.
Published at a year ago
If youre ever in a tight spot and needing some extra cash, I would highly recommend you go see Amber at the Cash Store. She really helped me out without any hassle whatsoever. She was very professional and courteous throughout the process. She addressed all my questions and concerns and I left with cash on the spot. I will definitely be back to see her again
Published at 2 years ago
Amber is super amazing and really nice
Published at 2 years ago
Ms.karen was very pleasant to work. Definitely coming back for her. Great customer service
Published at 2 years ago
Mrs.amber is amazing ! If your looking for a kind but informative person with personality she is it! It was my first time filing for a loan she was very perfessional and honest! Thank you for everything!
Published at 2 years ago
Terrible Company rude customer service. they are rude and underpaid. No follow ups as promised. they try and rush you out if its too late. funny thing is that I wamted the loan to build credit thats it. I will take my business somewhere else.Amber was unprofessional treats certain customers better than others..stay away if you are a minority
Published at 2 years ago
I would like to thank Amber @ store # 7119 for her incredible help and beautiful look on life. She was so pleasant and informative to make me experience unmatched. Thank You Amber....
Published at 2 years ago
I so love Cash Store. Amber was very sweet and nice. She makes everyone feels welcome at the store. THANKS AMBER.
Published at 2 years ago
Miss PURPLE!! Thank you for your help today! If you go to this store be sure to get Amber to help you! She is super awesome! Best customer servic expeience I have had in a long time
Published at 2 years ago
Celeste and Amber have taken great care of me. They are always professional, honest, to the point, and polite. I would recommend this store for loans to anyone qualified.
Published at 2 years ago
The ladies that work at this store are the two best people I have ever met and I am glad there here to help I tell a lot of people to come to this location .Amber and Celeste are great .
Published at 2 years ago
I love her .she make laugh and she one of best ,AMBER.
Published at 2 years ago
Dont understand this place been sending me preapproved stuff for months finally went in and didnt get approved showed her the money being deposited in my account from my job!lady who have bank stubs in the 21st century smh.dont send anything to my house no more Im going to say harrasment.
Published at 2 years ago
Published at 2 years ago
Very confused about this location, I brought in my documents, my proof of income, ID and statement. Every information that d be needed for a simple 200 dollar installment loan. I make more than enough to cover it, but immediately when I told the clerk that I pay myself at the business I have part ownership in, her entire demeanor changed. My only guess is that she believed I was lying about all my income and dismissed me completely. I went to the same cash store in Garland and they approved me 30 minutes later after bringing in the exact same documents I brought into her.
Published at 2 years ago
Unlike most who probably didnt read their emails right the this cash store is very open and honest about their business, and it is HIGHLY RECOMMENDED that if you do want a loan you should go in person and they will give you instructions in great detail. Mrs. Amber, Ms. Mel, and Ms. Celeste are the most fun and interactive people you will get coming in for a loan and will help you the best way they can to the best of their abilities, and as long time customer I can say they will always help you when youre in need.. THANK YOU CASH STORE for existing because without you Id very much be in trouble financially than I could count.
Published at 2 years ago
Absolutely horrible place to get a loan! Be aware of their pre qualification email. It ll state that you are accepted and are qualified for a loan, that you must bring your documents to the store to get your loan in hand! WRONG! I was told that the pre qualification email is a tactic to get customers to come in and apply in person!! This DOES NOT mean you are qualified for a loan!! Worst service ever and this store is absolute GARBAGE.
Published at 2 years ago
Published at 3 years ago
taking out money on the wrong day. taking out more than the agreed upon amount. lack of clear communication now. very horrible company. do not use these guys. The printer wasnt working when I came in so we had trouble printing my documents. they used an alternate printer but then had to reprint on different paper. Multiple mistakes while filling out my paperwork. while we were wasting valuable minutes on troubleshooting the printer we missed the opportunity to verify my employment and bank account even though I just printed out a check stub from literally today and a bank statement also from literally today. not sure what else needs to be verified. its there in black and white. spent an hour and a half in the store only to be turned away and to come back tomorrow. the bank and my company office were open when I walked in the door but not an hour and a half later when they were finalizing the paperwork. I had more than enough time to go somewhere else if I knew I was going to leave empty handed. pulling my hair out right now. I was really looking forward to a more positive experience. also beware the insanely high interest rate. after returning the next morning the first thing I noticed is that they lost my file and it took about 15 minutes and three people to find it. just my luck everything is closed that needs to be called. I offer the numbers of my labor coordinator and my manager sourced from my email with company email addresses and they dont even try to call them. the guy actually tried to start reading my email when I showed him the number. had to tell him to quit scrolling because it was confidential information. so another trip wasted and almost 30 minutes of my day I cant get back. not even sure Im going to try again on Monday. I need this money desperately but I dont really think I should help this company pay these guys rent if they cant help me pay mine. -- the following Tuesday I receive a phone call saying they verified my banking information and job and Im all set to do this thing. so I say let me crunch my numbers and see if I want $200 or $300. when I arrive they have a stack of papers waiting for me and $340...cash, which if anyone was paying attention to the narrative is outside the range I mentioned and also quite a large sum to pay back if I dont knock it out quickly. Everything ran smoothly and I got my cash. a week later my phone blows up all day the day before my bill is due. A courtesy call as the messages said multiple times repeatedly. the due date of the first payment, my phone rings off the hook all day. I was working and out of town. I did eventually get to the phone but they couldnt process my payment over it. after a thorough analysis of my experience I can whole heartedly say you will get better results from a snake oil salesman and it would be incredibly wise to avoid this company at all costs. I didnt even mention they share your personal information with various marketing affiliates. tell your friends and family to tell their friends and family to avoid this place -- here we are a week later with more updates on the cash store experience. on Friday they called and left a message asking for me by the wrong name. I wasnt able to make it into the store so they said it would be automatically drafted at midnight. it wasnt. interest is calculated daily so by waiting four days they are making my payments grow even more. the lack of punctuality and professionalism is really quite upsetting. please make sure to tell your friends and family to stay away from this place. we gotta let our money do the talking. this company is terrible! just because Im stuck in a horrible deal doesnt mean you have to be as well -- that keep calling me by the wrong name every time they call and leave a message. not even my first name. Ive been over this before with these guys. if they cant even get my name right after I correct them multiple times, imagine what they will mess up on your account. dont use this company EVER.
Published at 5 years ago
Michael was wonderful and explained everything and made everything very clear and understandable. Only downside is the APR but when you re desperate you do what you have to
Published at 5 years ago
This review is about the people at the cash store in Plano Tx. These Gentlemen and Ladies are always friendly and very helpful and loads of candy to offer to their customers. Enjoy coming here and would tell anyone if they need a little help with bills or any situation to stop in and have a talk with the great folks at the cash store. Shoutout to everyone at the cash store. Y all are the best!!!!!
Published at 5 years ago
Staff is always people friendly, and work with you. I always have a great experience when I go in. Highly recommend
Published at 6 years ago
The guys at the cash store are great!! So helpful and nice
Published at 6 years ago
Everybody at this cash store shows great customer service, especially Michael and Memo . Gotta love those guys
Published at 6 years ago
Great experience best customer service especially Michael the man is very patient and have the best attitude.
Published at 6 years ago
Michael was amazing...great customer service
Published at 6 years ago
Michael was excellent he answered all my questions
Published at 6 years ago
The customer service is great. Bracely, Destinee, Andrea, and Jonathan are great people to work with and talk to. They are awesome! They will do everything in theyre power to help u with Your needs. So I highly reccommend you to pay one of them great workers a visit. BE BLESSED....
Published at 6 years ago
This location is amazing. The ladies here always take their time to explain the contracts and agreements properly. Bracely and Destinee are wonderful. Please ask for these ladies if you visit this location
Published at 6 years ago
Very easy-no hassel, but the fees are kind of high! Michele was awesome!
Published at 11 years ago
- 4 photos
- 199 reviews
- 4.8 rating
- Phone: +1 972-423-0672
- Website: https://www.cashstore.com/stores/tx/plano/2100-dallas-pkwy-ste-145
- Address: 2498 K Ave, Plano, TX 75074, United States
- Coordinates: 33.0310268, -96.69860849999999
- Loan agency
- Monday: 9 AM–7 PM
- Tuesday: 9 AM–7 PM
- Wednesday: 9 AM–7 PM
- Thursday: 9 AM–7 PM
- Friday: 9 AM–7 PM
- Saturday: 9 AM–3 PM
- Sunday: Closed
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes