Metro Nissan of Dallas

Steve Evans has earned our loyalty. He delivered my daughter a vehicle a few months ago and as I was shopping for mine, he found me just what I wanted and negotiated a deal that was perfect for us as well as lucrative for the dealership. I am extremely pleased with my experience. He delivered my vehicle to me and we never had to step foot in the dealership. No long waits, no pressure, no hassle. Thank you Steve and Metro Nissan. I am overjoyed with my Rogue and my experience with your dealership.

Published at 5 months ago

Deko was very helpful and answered all my questions through the whole process. He’s a great sales man and is about his business! Love that. Now I have the most beautiful car ever. So happy!!

Published at a month ago

My experience on yesterday was very professional. The staff over at Metro Nissan was courteous and listened to my wants and needs. If you're in the market for a New or Certified Pre Owned vehicle I would definitely recommend John Harvey over at Metro Nissan!

Published at 2 weeks ago

We have a cleaning company, my husband and I were looking for a van to work in, and Mr. Steve Evans was very kind and very professional. He helped us find the car we needed. We are very grateful for the help that the agent provided us with at Nissan.

Published at 2 months ago

I was very happy with the service I received from Deko in my recent car buying experience. He listened to what I wanted and walked me through the options. The dealership had the car that worked for me and he had it ready to go when we were ready to buy. He made it a very good process. Similarly. Braden in Finance made the paperwork easy to deal with and gave me good options for service contracts. Thanks!

Published at 4 months ago

I had a fantastic experience with Steve who helped us purchase my new car . From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Steve professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Nissan and a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone in

Published at a month ago

I love coming to this dealership. I have brought both my last 2 cars here and have had nothing but the best customer service. I am in there never more than 2 hours. Jay and Brandon were great and super helpful!

Published at 3 months ago

Steve Evans at Metro Nissan made my recent car-buying experience a breeze. He helped with every part, from the initial contact to the trade-in, to driving off the lot in my new Wrangler. Even after the sale, he called a couple of times to check up on me and make sure everything was satisfactory. I hope I don't have to buy another vehicle in the near future, but when I do, I'm definitely going to Metro Nissan and Steve Evans first.

Published at 3 months ago

Martavious Wood, is an excellent salesman, he will get you just what you ask for and more, he always exceeds my expectations, thanks again Mr. Wood

Published at 2 hours ago

I had awesome and great customer experience With Mr. Martavius Wood at Metro Nissan Dallas I went in for an oil change my old car and drove away brand new 2025 Altima go see this young man he will take care of you. Thank you Martavius Wood! I feel good

Published at 4 hours ago

Came looking for a specific truck.. this team made it all possible!! Thank you so much Brandon,Martavius, Angela and Napoleon for the amazing customer service!!

Published at 3 days ago

Great experience with Demod Lee. Sales representative very knowledgeable, experienced, and customer focused.

Published at 3 days ago

Charge me $400 to keep a car over night and still waiting for it to go back on my card. Very pushy sells man dont recommend

Published at 3 days ago

Deko Branch thank you for helping me purchase my New Nissan Kicks

Published at 4 days ago

Published at 4 days ago

I came in to get a oil change on my Kicks which John sold me in April 2023 and John says I can get you in another car. I thought he was playing. But yeah happy with my new 24 Rouge!!! John took great care of me from the beginning to the end. I was in and out in 4 hours!!!

Published at 6 days ago

Maverick and the whole staff here were great!! He helped me with all of my issues and made sure to go over EVERY question that I had. And I did have a lot .. I will definitely be back to come do business and buy more cars from this dealership ! Thanks you guys!

Published at a week ago

Martavius is wonderful! Good personality and attitude.

Published at a week ago

Came in today not expecting to get much because it s been a hard two years with my husband but we really needed a second vehicle. As soon as we walked in Martavious was so gracious to let us know he got us. We told him my husband got pre approved with capital one, we knew the car we wanted and preferred a 25. He got all of our information and went to work, within 30 minutes we were APPROVED for a 24 New Nissan kick, which was the car I wanted. I am so grateful that he was able to assist us and got us rolling. I deeply appreciate Martavious Wood for everything. Go see him if you want someone who will listen to your needs and understand your situation!

Published at a week ago

Really great experience at Metro Nissan of Dallas. The service was amazing, you really feel like they care about you! Thank you Deko Branch for the great service and to all the friendly staff of Metro Nissan who are all ready to help! Would definitely reccomend coming to this location!

Published at a week ago

Martavius(Tay) was our salesman and was awesome!!! Highly recommend!!

Published at a week ago

Great customer service by Steve, amazing options and value for money

Published at a week ago

Mann i went out there expecting to get a car for the free and when i tell you they all collaborated immaculately and got the job done in less than 48 hours (cause i pulled up broke) but still ended up leaving the lot with a 2024 thanks to Martavius & Ricky making smitt happen

Published at a week ago

Excellent service, customer satisfaction, I just went to make a consultation and left with a new vehicle

Published at a week ago

All the staff was very nice. They did what they said they could do to put me in a new vehicle. Deko and the finance manager was very pleasant and attentive to my needs.

Published at a week ago

Tay helped us get my husbands 28 year old vehicle as a trade in on a safer vehicle for our newborn to be in. Thank you so much!!

Published at a week ago

Joey Mitchell was very professional and had very great customer service . I definitely recommend , you will NOT be disappointed !

Published at a week ago

Great salesman with an amazing personality. Got me into a new car when I didnt think I could.

Published at a week ago

Mavrick was a great representative of Nissan. He was knowledgeable of the product, and he was helpful throughout the transaction.

Published at 2 weeks ago

Steve Evans is the best with walking me through getting approved for a 2024 Nissan Kicks S!!! I am so happy about getting the car I wanted!! Thank you so much Steve for getting me through on a deal with the car

Published at 2 weeks ago

Published at 2 weeks ago

Highly disappointing.

Published at 2 weeks ago

Martavius is amazing and so is the sales manager Napoleon!!! They went above and beyond

Published at 2 weeks ago

My experience on yesterday was very professional. The staff over at Metro Nissan was courteous and listened to my wants and needs. If youre in the market for a New or Certified Pre Owned vehicle I would definitely recommend John Harvey over at Metro Nissan!

Published at 2 weeks ago

Fantastic experience! I walked in just to inquire about pricing, but from the moment I arrived, Martavius (Tay) Wood and John Blunt went above and beyond to help me get the car I wanted at the price I was aiming for. The entire process was smooth, seamless, and very transparent. I couldnt be happier with my new car. If you are in the market for a car, I highly recommend heading to Metro Nissan of Dallas and seeing Tay!

Published at 2 weeks ago

Published at 2 weeks ago

Horrible experience! We went in trying to purchase a vehicle financing through my own bank to pay full amount on vehicle to the sales man guaranteeing a better interest rate if we financed through them. When it was time to sign. Not only was the monthly payment higher but so was interest rate he was trying to make us sign on. Over 4 hours waisted of my time. They dont know anything about keeping their word.

Published at 2 weeks ago

Tay was a great help today! His sell service was excellent I will recommend this guy to everyone!

Published at 2 weeks ago

Good customer service

Published at 2 weeks ago

I appreciate Jay and John for helping me with my lease. They made it easy and really worked with me. Thanks to the both of you.

Published at 2 weeks ago

John Blunt Mgr and Maverick were great during the whole process and were very patient. They really went out of their way to get me a good deal. I highly recommend them.

Published at 3 weeks ago

Martavion( Tay) was very professional and knowledgeable. He believed in me when I didn t. I was thinking no, but he showed me I could get a yes when others said no. If you want a new Nissan vehicle, go see Tay!! You Rock, Tay!!

Published at 3 weeks ago

Ricky(Rizwan) and Demond were great!!smooth sailing!!

Published at 3 weeks ago

I knew I was purchasing from the time I walked in the door. Great vibe. Martavius (Tay) met me with a positive handshake and great attitude. Transaction was smooth, quick and without any nonsense you expect from many dealers.

Published at 3 weeks ago

I had a fantastic experience at Metro Nissan of Dallas! Joey was incredibly helpful in guiding me through the process of finding the right car. He listened carefully to my needs, answered all of my questions, and made sure I found a vehicle that fit my preferences perfectly. Joey s expertise and professionalism truly made the car-buying experience smooth and stress-free. Highly recommend working with him if you re in the market for a new vehicle!

Published at 3 weeks ago

Great experience overall. Smooth process, didn t waste anytime, and very transparent. Truly appreciative for Deko as he answered all of my questions through the process. Great sales man and about his business!

Published at 3 weeks ago

Very helpful and

Published at 3 weeks ago

John blunt (manager) and Steve my salesman It is good experience and had a good deal on best price !!!

Published at 3 weeks ago

Tay helped trade in my Nissan Altima for the latest model. He was honest about the cost and down payment options to lower the month payment. Great customer service!

Published at 3 weeks ago

Man when I say Tay Wood is the man! He is amazing in what he does!. 7 months ago, I couldnt get a new vehicle. Bad credit,little down payment. My previous trucl had finally broke down behyond repair. And I needed some sort of transportation. Finally got a Nissan Kick.A low level Nissan Kick. I wasnt given options. It was either the one they showed me or some 2016 used SUV. Tay called and promised me an upgrade and that is exactly what he did. I got a 2025 Nissan Altima. It is clean car with remote start. Which is all what I wanted 7 months. But Tay made it happen! Now he, he is a great salesman with a very positive attitude! He was a delight to work with! So if you every go the Nissan Metro, ask for Tay Wood! You wont regret it!

Published at 3 weeks ago

We came to find our future family car... and we found it! Many thanks to Demond Joaquín D.Lee Lee!! We are very grateful!!

Published at 4 weeks ago

Deco Branch was amazing

Published at 4 weeks ago

John Blunt, Rizwan, and Jay were great to work with and made our car buying experience quick, easy, and painless! I would highly recommend buying from them!

Published at 4 weeks ago

D. Lee was fabulous

Published at 4 weeks ago

Bought my car from Steve Evans and it was a great experience. Steve hooked me up with Napoleon and things just started happening for my good. My experience with Metro Nissan was awesome.

Published at 4 weeks ago

Deko salesman and John Blunt Mgr work my deal and I have to say I am very very happy how professional thy were and I will be back for my next purchase with my family and frnds these guys are amazing thank you metro Nissan Dallas

Published at a month ago

Go to DEKO!! I have less than ideal credit and was denied everywhere else but Deko got me into a brand new 2025 with a very low down payment and great monthly payments. He was super nice, understanding of my situation and got me in a car ASAP. The whole process was just super easy. Once I got to the dealership he got me in and out driving. The finance manager was also super nice and explained everything great. I had an amazing experience here and recommend them to anybody reading this review!

Published at a month ago

Excellent attention

Published at a month ago

Grait service. I stopped at autoparts.

Published at a month ago

The Nissan dealership was the third car place I went to. I was amazed at the professional, knowledgeable Demond Lee was and is, he helped me and by the grace God into a new car! Thank you Mr. Lee

Published at a month ago

Straight to the point about issues. Very careful with your vehicle and complete tasks in a timely manor.

Published at a month ago

Very good customer service very caring and helpful. They made sure my daughter and I felt at home. I will recommend Metro Nissan of Dallas to anyone. Great job!

Published at a month ago

Deko was very funny and a great guy very helpful with getting me into a car he deserves a promotion for real.

Published at a month ago

All employees involved with the transaction were patient, thorough, and kind making the car buying process an ease!

Published at a month ago

The management is extremely patient and answered all of my questions. I was not sure about taking a new vehicle but Steven made it happen. He helped me understand the benefits of having a new vehicle and I was never as confident I was when I taking the car. Definitely recommend the store and when you re there, ask for Steven!

Published at a month ago

Worst customer service! I don t have any relation with them, but some how mistakenly I am keep on receiving emails about service, schedules and all instead of other customer. I unsubscribed, called, emailed them back about it. But no response. It s so frustrating every time I receives email from Nissan of Dallas, which is totally irrelevant to me.

Published at a month ago

The team that I got to talk were really down to earth people. Nowadays is really hard to meet people that like people that are open to having conversations besides the business part that they are to do.

Published at a month ago

Demond D.Lee was such an amazing help. Very chill and goes over everything with you, especially if it s your first time financing!!

Published at a month ago

I had a fantastic experience with Steve who helped us purchase my new car . From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Steve professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Nissan and a big smile on my face, all thanks to this exceptional salesmans dedication and expertise. I highly recommend them to anyone in

Published at a month ago

Deko is far by the BEST salesman ever. I didn t think I could get approved and he made sure I left with a brand new car!

Published at a month ago

Published at a month ago

Jay is an awesome salesman. He made this process so easy. I told him exactly what I wanted and he made that happen. I was literally in & out! The team as a whole is great! They made sure I was comfortable throughout my wait.

Published at a month ago

My experience at Metro Nissan of Dallas was nothing short of amazing. Demond D Lee , was super efficient when it came to everything related to my car. Usually I spend hours receiving a car, but because of D Lee I was out in a perfect amount of time. Not only that, but he hooked me up with an amazing car that I will treasure til the end of time. Next time I come to Metro Nissan, I will be specifically requesting Demond. I will also be directing all my friends and family to join the Nissan family just for their amazing customer service. Thank you so much for helping me out!

Published at a month ago

Deko helped me throughout the whole process was patient and professional I ve never experienced that great of customer service at a dealership before definitely would recommend him to anyone in search of a vehicle

Published at a month ago

Demons was great to deal with. Got the car I wanted at the price I needed. I definitely will be dealing with him again thank you so much

Published at a month ago

No nonsense salesman and friendly staff. First time buyer and they took care of me.

Published at a month ago

GO SEE DEKO HE DEFINITELY THE GOAT

Published at a month ago

Very nice staff and helpful. Love this place . I will tell my friends about it

Published at a month ago

Deko was very helpful and answered all my questions through the whole process. He s a great sales man and is about his business! Love that. Now I have the most beautiful car ever. So happy!!

Published at a month ago

Demond (DLee) Lee, went above and beyond when it came to getting me into a vehicle with all the doors were closed he reopened. Thanks D.Lee

Published at a month ago

Perfect

Published at a month ago

Great service and they will work with you ro get you into a new car. I didnt think I would be walking out with a new car with my trade in but they made it possible. Come see them you wont regret it.

Published at 2 months ago

We have a cleaning company, my husband and I were looking for a van to work in, and Mr. Steve Evans was very kind and very professional. He helped us find the car we needed. We are very grateful for the help that the agent provided us with at Nissan.

Published at 2 months ago

Was unable to purchase a car at this time but had the best salesman with Steven Evans . He was extremely helpful and knowledgeable about everything I was looking for. Will definitely use him when the newest model is available. Would not use another salesman!!!

Published at 2 months ago

I gave my salesman a hard time at first, but he was very professional and catered to my needs. I was very satisfied when I left. Mr. Harvey was my sales person

Published at 2 months ago

Steve did a great job for as a first time buyer. He answered all the questions that I had and was very patient with me throughout the whole process.

Published at 2 months ago

Demond D.Lee Lee was amazing in every sense of the word. Told him where I needed to be as far as payments and he knew exactly what to do! He is professional and a great communicator as well. I would recommend everyone to go see him personally! If I could give me more stars, I would

Published at 2 months ago

Great coustmer service the process was very good got the vehicle I wanted

Published at 2 months ago

Published at 2 months ago

Great customer service! The whole team provided me with the information and products I needed. Deko was very helpful all the way around- highly recommend him as your sales agent.

Published at 2 months ago

Disappointed in service. I bought my new Nissan Rogue here. I scheduled an appointment at 11 am for the car s first oil change. I arrived a bit before 11 a.m. I stood outside waiting for my assigned person. Finally got checked in. I did not leave until 1 p.m. No one was at the main counter. I had to go find my person in a shutoff office to ask the status. I was never updated. Declined the free car wash so I could leave. Otherwise it would have been longer. I m so glad I did not purchase the service package with them.

Published at 2 months ago

I would give 0 stars if I could! I just purchased a used 2021 Acura from them and after just 3 weeks and very little mileage Im sitting at Discount replacing tires that have tread at the end of their life! I also had to drive with my brights on because the headlights were facing so far down I couldnt see one car length in front of me! When I called the dealer and asked for just some compensation for the safety issues that supposedly passed their inspection they said thats what happens when you buy used and Im on my own! They took 3 weeks to get my loan papers to me. They never answer the phone when you get put on hold. Dont let them put you on hold and they never call you back! Worse experience ever!! I hate buying a car!

Published at 2 months ago

I bought a car here and they pressured me to buy the car with some floor mats that they did not have at that time, they agreed to call me when they arrived and they never called me, now that I come with my receipt to ask for the mats they tell me that they cannot give them to me because I had a maximum of 30 days to pick them up, when they already charged me $500 dls

Published at 2 months ago

D.Lee was amazing and secured a car for our son within a few days time. His customer service follow up is fantastic and he checked in several times to make sure everything was going smooth.He even came in early to get my son his car on time! Brandon was also helpful in the process. Thank you for great service!

Published at 2 months ago

Published at 2 months ago

Got a great deal. Steve is a great guy got me the best deal possible and everyone here is so nice and helpful.

Published at 2 months ago

Published at 2 months ago

Great customer service!! Everyone was very helpful and kind. John Harvey was a great salesman and was very communicative and easy for me to work with!

Published at 2 months ago

Bought my 2024 Nissan kicks here from Jay and had the best experience. Thank you Jay!!!! -Morgan Tyler

Published at 2 months ago

Best service I ve ever experienced. Fast and painless. They worked to fit the car within my budget without hassle

Published at 2 months ago

Excelente service from Demond D Lee!!! Absolutely the best!

Published at 2 months ago

My boy Toby was on it , appreciate everybody up there that made it a great experience .

Published at 3 months ago

Ive had fair share in car dealerships, but this car dealership has a special formula going on. Huge, huge shoutout to my salesperson, JAY! He got me in a car that I not only enjoy driving but have come to love. If you are looking for a salesperson, please do not hesitate on allowing him to meet those needs. Glad to have done business with you guys.

Published at 3 months ago

Steve and Brandon were great! Made the car buying experience very pleasant! Highly recommend !

Published at 3 months ago

Ive been to METRO NISSAN a few times. Im the type of person who likes to give second chances to redeem yourself! Well, needless to say, every time I went there, it seemed to get worse, but this last time, the service guy wanted to charge me $250.00 BEFORE the even did service on my vehicle! I replied, Really??? He stated thats how we do business!! Really I see why they dont have any business there!! That is the LAST TIME I take my ARMADA there I even sent an email to hear from management to just make sure that was true or not But Ive never heard from anyone!!!! Good luck staying open doing business that way!!!!

Published at 3 months ago

DC provided great service, lots of options. The sales and finance group works as a team to satisfy the customer.

Published at 3 months ago

Go see D. Lee, he listens first and then acts in your best interest throughout the buying process. I was very impressed with his knowledge and ability to secure my chosen vehicle with very little stress on my end. He was able to facilitate a fair deal on my trade-in and got me squared away relatively quickly. You are much appreciated D. Lee and DallasMetroNissan!

Published at 3 months ago

My daughter took our 2012 Nissan Rogue for service at Metro Nissan of Dallas because it was driving very noisily. They told her it needed a new transmission at nearly $8,000. We took the car to Arthurs Auto Services in Houston instead. Arthur replaced two of the wheel bearings and it drives beautifully. It cost a little more than $1,000 to make the repair. I cant believe that if we had spent $8,000 with Metro Nissan it wouldnt even have fixed the problem. Disgraceful.

Published at 3 months ago

I felt very comfortable, thank you for your help! The car is how I dreamed it.

Published at 3 months ago

Steve Evans at Metro Nissan made my recent car-buying experience a breeze. He helped with every part, from the initial contact to the trade-in, to driving off the lot in my new Wrangler. Even after the sale, he called a couple of times to check up on me and make sure everything was satisfactory. I hope I dont have to buy another vehicle in the near future, but when I do, Im definitely going to Metro Nissan and Steve Evans first.

Published at 3 months ago

Sales associate was pushy and didnt respect the timeframe given. Claimed all the cars we were looking at were in the shop when we came looking for a specific vehicle. Also ran our credit against 10 different lenders when asked not to because we brought our own financing and cash. The kid was desperate for a sale. Left and got a car same day from another dealership soley based on his actions. Maybe others have had a good experience here but not my family.

Published at 3 months ago

As a service manager, I have to say, hands down, the parts department beats the rest of any other dealership I have had to work with. All of you staff in the parts department are very nice, helpful and have knowledge. Your prices are amazing and you have the very best customer service. If someone is looking for any part for their Nissan, I will recommend them to contact this part department. Thanks guys for everything!!! WE WENT FROM A FIVE STAR TO A THREE STAR DUE TO THE SERVICE DEPARTMENT NOT BEING FAIR WITH THE CUSTOMERS I REFER TO YOUR SERVICE CENTER. I WILL NOT RECOMMEND MY CUSTOMERS TO YOUR SERVICE CENTER ANY LONGER. I WILL CONTINUE TO DO WORK WITH THE AWESOME PARTS TEAM YOU HAVE.

Published at 3 months ago

Excellent customer service I wouldnt trade Metro Nissan of Dallas for any other car lot

Published at 3 months ago

Published at 3 months ago

Published at 3 months ago

I was trying to trade in a vehicle that I don t like it anymore and Metro Nissan was the only one who give me a solution

Published at 3 months ago

DLee was well organized, prepared, knowledgeable, and provided great service.

Published at 3 months ago

Yousef and Mark worked together to help me see what I needed over the course of a couple days. The sales pressure was non-existent, and I tend to walk away when the pressure goes up at all. In finance, Brandon got me set up with a solid plan and everything was about as quick as could be.

Published at 3 months ago

Coach DC is new and makes sure he keeps it straight with you and delivers on what he promises.

Published at 3 months ago

Published at 3 months ago

If I could give 0 stars I would. the WORST dealership I ve ever dealt with. the GM is terrible. Stay away.

Published at 3 months ago

I would recommend anyone looking for a Nissan visit Dallas Metro Nissan. The buying process was stress free from all parties involved, especially my sales guy Deko.

Published at 3 months ago

I love coming to this dealership. I have brought both my last 2 cars here and have had nothing but the best customer service. I am in there never more than 2 hours. Jay and Brandon were great and super helpful!

Published at 3 months ago

We had Steve Evans help us with our purchase and he was great! I am in sales and one thing I despise is someone trying to be pushy or aggressive. Steve was patient and very helpful during the entire process. He made sure my wife and I were happy with our purchase. I will certainly recommend Steve to my family and friends in the future.

Published at 4 months ago

Published at 4 months ago

Mark was great, and made the overall experience easy.

Published at 4 months ago

Great experience with Demond Lee. Super attentive and walked us through the whole process very well. Would definitely recommend.

Published at 4 months ago

Published at 4 months ago

Ive been coming here for a few years, and do so b/c they have the three pack oil change deals. I just came to get my car maintenanced and I was approached about the option to trade and to see what was available. Since I was waiting, I thought, Sure, why not? The gentleman that I was speaking with was really nice as we test drove. However, at some point when I had to deal with the sales supervisor, I felt like he was disrespectful. He made negative comments about my nails and insulted my current car (which still runs well). I guess his manipulative tactic is to speak negatively about you to manipulate you into a sale for them. Trading my car didnt work out, which is fine b/c I didnt come there for that anyway. However, its probably for the best that it didnt work out b/c I dont want to do business with someone that is manipulative and negative like that. When I get ready to buy another car, it wont be there.

Published at 4 months ago

Jia and his team are excellent. They keep you informed on the progress and are efficient. Highly recommended.

Published at 4 months ago

Update: The shady dealings continue. I have gotten a couple of emails and a letter from a company called Smart Pay. They offer to set you up with more payments per billing cycle to pay off the vehicle faster. If you call they won t say who your finance company is. If you go to the website you will see they are a 3rd party that charges fees. It s kinda hard to understand but I think it s $399 year plus a fee for each payment. I know when you buy a car the dealership sells your information to everyone. But don t sign up for this. I went thru my original texts with the company the dealer addons were $2500z Let s start with the good I purchased my vehicle online. I didn t have to pass the time in the dealership haggling over the price, financing or anything. Almost All of the forms could be done online. Not so good: The dealer addons are crazy, about $3000 for my vehicle. There is the worst ever anti theft device ($1500)You can literally unplug it. The window tint ($500) is decent but over priced. Then there is some paint protection. With any used vehicle you need to have it inspected. Even if the dealer says they have. I have some undisclosed damage to the vehicle that I should have not relied on their inspection. Just be diligent.

Published at 4 months ago

Published at 4 months ago

Don t believe the price on the website. I went in and offered to pay the MSRP but they up charged with $2500 in random dealer add ons. I don t want the adds on and they want to then charge you for removing the adds on. The add on scam is real.

Published at 4 months ago

Great experience! I do like this location because the team is nice. I appreciated how Steve Evans was professional and welcoming throughout the entire process. Thank you very much for the nice job done!

Published at 4 months ago

I would like to really appreciate everyone in the team and particularly Steve who worked in my paper works and helped me for the smoother process

Published at 4 months ago

Published at 4 months ago

Had a horrible experience. Went in with a specific make and model in mind and was stuck there for 3 hours and walked out with nothing. I went in with an intent to get a base model 2024 kick and I had a trade in. I went in by myself and knew it was an instant mistake when they asked to speak with my husband over the phone rather than speaking directly to me as if I did not understand cars or the process. The dealer then came back and gave me a quote for the car SR which i specifically did not ask for. I told him over and over again I did not need that version and only am interested in the S model. Oh I forgot to mentioned that he then took the keys to my trade in to get it appraised before that. My car was not worth much which I suspected and he asked if a trade in was necessary. Before I can even answer he told me to call my husband again. At this point I was so annoyed and asked them to give me the monthly payment for the model I asked for. An hour later he came back with a price that was not in my budget. When I declined the offer, I told them that I appreciated them trying and asked for the key back for my car so i can leave. I wasn t interested in any other car so I knew if I could not afford the payment I would be walking out without a kick and I was okay with that. He then proceeded to say let me try one more thing and came back with a 50 dollar lower price that was still not in budget. At this point I declared that I won t be able to buy the car( which I was okay with, it helped me better understand the payments in the future and I would know what to expect in the future). He asked me to call my husband one final time and I refused and asked for my car keys. He then left for another half hour and another man (some one from finance) came to talk to me about the car. I told him the situation and told him I just wanted my car keys so I can leave and come back when I can finically afford the car. He proceeded to leave AGAIN and I finally had enough. I found both men hiding in a back room and asked for my keys back. One tried to distract me and asked about my phone case and began to talk about it but I refused and asked for my key for the final time. I m extremely disappointed with the whole experience. I understand that there is a lot to cars I don t understand but to undermine me and only speak to my husband was rude and uncalled for. And to not listen the first time when I specifically say I can t afford that and I m not interested in another car and continue to have me sitting there for the price not to even change. And to deny me of my car keys was the worst. I felt trapped and I repeatedly asked for my keys at least 5 times. UPDATE: unlike what they are saying as a response. My husband was not involved in the deal at all. He was not co-signing or had his name in the trade in nor did they even ask me if he was. Please do not say he was apart of it as he was not and had no part of me purchasing the car for myself. They were not speaking directly to me from the beginning. Again.. Do better. Do better.

Published at 4 months ago

This pass Saturday I visited this car dealership. This was not the first time there. Back in 2019, I purchased a rogue sport, this pass Saturday I traded in that car and purchased the 2024 rogue and my daughter purchased a 2024 Kick LS. The service was the same as it was in 2019, just a different staff, excellent customer experience! The salesman John Harvey and the finance guy (can t remember his name) was courteous, patient and treated us with excellent care! Would definitely recommend them if you re looking for a car!

Published at 4 months ago

Mr. Steven Evans and Metro Nissans newest finance manager Brandon were amazing! Very professional and knowledgeable! Our daughters first vehicle purchase worked perfectly thanks to your entire team ! Will definitely be back to make another buy

Published at 4 months ago

Where does one even truly begin... All I can say is that it was truly God who brought me here. I had a terrible experience at another car dealership hours before giving car buying another chance. God led me to Metro where I met Justin Escudero. He is very soft spoken, personable, patient, and friendly. I told him my situation and he literally manifested us getting approved. Not only was I approved, I was approved for a vehicle that is bigger and greater than what I originally came in looking to settle for. It had certainly exceeded my expectations. You can tell by the customers who come in to look for him truly love and respect him and he is truly great at what he does. To the staff who also helped make this happen, THANK YOU!!! ! will be driving away with happy tears this time! Yall go in there and make sure you ask for Justin Escudero. You truly will not be disappointed!!

Published at 4 months ago

I was very happy with the service I received from Deko in my recent car buying experience. He listened to what I wanted and walked me through the options. The dealership had the car that worked for me and he had it ready to go when we were ready to buy. He made it a very good process. Similarly. Braden in Finance made the paperwork easy to deal with and gave me good options for service contracts. Thanks!

Published at 4 months ago

Published at 4 months ago

Great place to buy a car, will buy there again.

Published at 4 months ago

Excellent good service.

Published at 4 months ago

Published at 4 months ago

Demond Lee and the other team members truly exceeded my expectations and made my first car buying experience comfortable and easy. The outstanding service made me a metro Nissan member for life! The customer service and communication really helped make the experience stress free and I positive.

Published at 4 months ago

Anthony C is always a pleasure to work with.

Published at 4 months ago

Great dealership had a really awesome experience with Mark. Amd the crew has been very welcoming. Would definitely recommend Im in love with my new car now. My experience has been phenomenal! Thank you!

Published at 4 months ago

Published at 4 months ago

Service department completely misquoted my diagnostics. Only turned off one of the two lights they told me theyd handle. Charged me $800 then only did one of them. Take your business elsewhere. After you pay theyll change their story.

Published at 4 months ago

Published at 5 months ago

Steve Evans has earned our loyalty. He delivered my daughter a vehicle a few months ago and as I was shopping for mine, he found me just what I wanted and negotiated a deal that was perfect for us as well as lucrative for the dealership. I am extremely pleased with my experience. He delivered my vehicle to me and we never had to step foot in the dealership. No long waits, no pressure, no hassle. Thank you Steve and Metro Nissan. I am overjoyed with my Rogue and my experience with your dealership.

Published at 5 months ago

We had a great no hassle experience, most dealerships add tons of add ons or add a bunch of fees, but we told them from the get go we werent interested in all that. We really appreciate the effort and no hassle of the deal we got. Highly highly recommend John Harvey, and the amazing finance manager even though we probably gave him a run foe his money! Thank you sooo much we will highly recommend you guys!

Published at 5 months ago

Published at 5 months ago

Absolutely loved how easy and smooth they made my second vehicle purchase for me!

Published at 5 months ago

Published at 5 months ago

Demond Lee is the best! He stayed overtime, he was very thorough and detail oriented. He gave us alot of options to choose from and literally sat for us after hours to close the deal. We really appreciate his service!!

Published at 5 months ago

The clutch on my Altima failed. Metro gave me a quote for the clutch replacement just under $4,000, including $2,550 for the labor, while Google search indicated $800 for the parts and $500 for the labor. I have found a shop that matched Google essentially. At the end Metro changed me $172 for the diagnosis, $22 more than their original quote.

Published at 5 months ago

They went above and beyond to meet my request. Mark and his peers are Awsome.

Published at 5 months ago

SCAM ALERT Completely unsolicited, I received an advertisement in the mail for a spring markdown mania sale from Metro Nissan Dallas dealership nearby. There is a match and win game piece glued to the front of it which has tabs that you pull and reveal symbols to the left and then symbols to the right. If you match both sides you win. Have one row that is matching and is labeled as a winner on the piece itself. There is a legend on the right of the piece that shows the symbols which are used on the game piece and the corresponding prize that they represent. There is a prize for every symbol that shows up on this piece except for one that says Nissan. There is an instance of each one of these prizes on the game piece at least once. The symbols that were in my matching row were all identical to the symbol that is labeled $500 cash prize in the legend. There is no indication anywhere that this is not an exact match from game piece to the prize list. I called up to make sure that I did not have to buy anything nor were there any restrictions on it and I was assured that all I had to do was show up with the winning piece and the PIN code that came with the mailer to verify. I did as was instructed, seeing nothing on the fine print of the advertisement that would indicate anything was possibly going to be expected of me or required to collect the prize. After waiting around with some advertisements in front of me on a table, I was walked over to a board by the front desk attendant and she showed me the list of prizes which matched exactly to the legend on the flyer and to the game piece I had in my hand. I showed her what I have. She looked at the pin number, looked at the board and said oh no, youre not a winner. But you can get a watch or earbuds. She informed me that these six winning numbers for the $500 prize were there and they did not match my pin number and that the symbols were not meant to represent anything specific on the game piece. A very large man confirmed this to be the case and when I started calling this SCAM ADVERTISING and drawing attention to it, I was told to leave without the $500 they owe me. I filed a complaint with the Attorney General. I didnt think I was going to walk out of there with $500, but I sure could have used it. *UPDATE* I called the dealership as requested and they told me that they do not agree with the assertion that any reasonable person would read the flyer and come to the same conclusion. They declined to pay me the amount of money listed on the false advertisement they used to lure me with the hopes of being pressured by a salesman into buying a car I dont want. I received the complaint number from the attorney general and you can check for yourselves with a freedom of information act request if you want to see the resolution of that and my upcoming lawsuit.

Published at 5 months ago

Everyone was friendly. Willing to help. Set up my bluetooth and showed me the regular features on dashboard. Answered my questions. That meant a lot to me.

Published at 5 months ago

Just bought a car. Go see Mark. A+ service.

Published at 5 months ago

Published at 5 months ago

Metro Nissan Dallas is the place to purchase! Pedro does an amazing job and smooth process with everything

Published at 5 months ago

Published at 5 months ago

Its frustrating how deceptive marketing tactics can be. Like many Farmers Branch residents, I fell victim to the scammy pull-tab lottery ticket promising a $500 win by Metro Nissan. But, alas, it was all smoke and mirrors a total waste of time and gas to trek up there, only to be told I didnt technically win. Their ploy to lure in customers was pathetic. And to add insult to injury, the prize options were laughable cheap knockoff air pods and apple watch from overseas, probably costing less than the gas I wasted driving over to their shoddy dealership.

Published at 5 months ago

Published at 5 months ago

Excellent service and treatment towards the public ! Grateful

Published at 5 months ago

Fake tickets sent out to get people to waste their time and drive out. I knew this was a scam to get people to buy a car. Pathetic they need to do this. Don t bother and please continue to give them a 1 star for this.

Published at 5 months ago

The marketing campaign they ran was a way to get you in the door, the salesman had me to come up there for no other reason than to try and sale me a car when I play their stupid marketing game and won. Do not fall for that trick, they have certain numbers that will not match your number, where they get them from who knows. Seem a like shady way to get customers in the door, well they would never get my business because of it.

Published at 5 months ago

Sends you sweepstakes letter in mail telling you, you won 500 bucks. you didnt, you have to show up and go behind a hallway to go check. none of that seems legal and i wouldnt trust ppl like that to not be shady. you cant tell people they won 500 bucks and not give it to them. you cant hide the board in a place where you can swap it out. shaaaady. please do report to bbb

Published at 5 months ago

Great customer service

Published at 5 months ago

Dont fall for this flyer scam, almost all the flyers are winners when you call they are going to tell you to come to the dealership to claim your prize, after that they are going to get your info to try and push you to buy a car and tell you that your PIN Code doesn t match the winning PIN Code, they all scammers!!

Published at 5 months ago

We had a great experience at Metro Nissan of Dallas. The team here was patient and worked with us to find the best deal possible. I would definitely work with them again and recommend them to those looking for a great car buying experience

Published at 5 months ago

Desmond was amazing he was able to really work with us to get a great deal on a 2024 nissan versa this is my second time working with this dealership and they always have gotten me the best dealer out of anyone i have worked with 10/10 recommend also Brandon the Finance manager was awesome and amazing as well!!

Published at 5 months ago

Published at 6 months ago

Published at 6 months ago

Mark and Pedro are phenomenal! Great deal!

Published at 6 months ago

This dealership mailed out fake lottery style pull tab promotion to thousands of residents in the area; ours said we won $500. Skeptical of course, we called ahead and confirmed that this was not a scam and was what it was, $500 cash - words from the Nissan employee from this location on the phone. Upon arrival, we encountered angry customers in the parking lot with an identical flyer to ours, having just left the location, explaining to us that it was all fake. Entering the building, we dealt with extremely pushy car salesmen who became upset when we were not interested in buying a car, explaining we had called ahead and were only interested in claiming our prize as we were told on the phone wed be able to do, to which the employee replied, well yall are about to be heartbroken and walked away to get his boss. Of course, although our flyer contained the correct matching logos described on the rules outlined on the flyer to win $500, it was good for a pair of either headphones or a smart watch that the salesman claimed were each worth $100 and were basically the same as Apple (another customer wrote a google review on here stating he found them on Ali Express for $1.87 lol). We left without either prize. Also compared with neighbors from our apartment complex and we all received the same identical lottery ticket. I am no expert in marketing but I would say a strategy of tricking thousands of people into thinking they won $500 to get them to walk in the door is not going to encourage anyone to buy a car but rather remember this place as somewhere to never come back to! Best part is the entire time we are dealing with this silliness, we are staring at this totally ironic sign highlighting the honesty and integrity this place demonstrates. Haha! How dumb!

Published at 6 months ago

Published at 6 months ago

Published at 6 months ago

They sent out mailers that say match 3 on this flip up and you win money! No where on the ad does it say that you have to match the pin code on the mailer to their pin to win, highly deceptive especially in this time that people are extremely broke

Published at 6 months ago

Uses deceptive practices to get people in, and when told you havent won but you can get 100 cash or a smart watch or headphones they give you this smart band which is nowhere near the $100 nor the smartwatch shown on their board, its a band from aliexpress which you can get for $1.87, have been reported to Nissan HQ and the better business bureau

Published at 6 months ago

Terrible place they use misleading promotion, saying that you won 500 cash or more and it is not real

Published at 6 months ago

Fake advertisement and flyer

Published at 6 months ago

Published at 6 months ago

David, Davids manager, Anthony & Ryan are always fantastic. Even if I pop in for something they are always very accommodating. I could not have picked a better dealership to get a car or have serviced.

Published at 6 months ago

Nice selection, no nonsense going to my manager to get this approved just a smooth transaction. Steve Evans was very easy to work with and made contact after the sale as followup.

Published at 6 months ago

John Harvey and the Metro Nissan team as a whole, made it an easy process every step of the way. I did not feel pressured or like I was having the wool pulled over my eyes. They explained everything. It was very professional while remaining down to earth and laid back. Great qualities! I would definitely recommend and would return.

Published at 6 months ago

great fast friendly service

Published at 6 months ago

The salesman, John (I believe) was extremely professional and very considerate. He understood my needs and we test drove a couple of cars. I would highly recommend him and your dealership to my friends.

Published at 6 months ago

Published at 6 months ago

Sales experience: Very smooth car buying process and my sales person Deko was very efficient and professional Thanks

Published at 6 months ago

Perfect customer service

Published at 6 months ago

Published at 6 months ago

Ryan is always super helpful great service !

Published at 6 months ago

Jia Hiang is very helpful in the service department

Published at 6 months ago

Austin and Demond were easy to talk to. I never felt haggled during the whole process. I even made a deal on the phone with Demond and it was a seamless process to buy my used 2019 Escape. Thanks Demond

Published at 6 months ago

I appreciate the dedication the entire staff showed me. Deko has that focus drive of professionalism and determination for his buyers to make sure they drive off happy and confident with their purchase! Thank you so so much . Thanks to you I actually acheived a goal I set 3years and 3 months earlier and Im still in shock! Even took a peak outside my blinds when I first wakened this morning!

Published at 6 months ago

10/10 I definitely recommend.

Published at 6 months ago

Published at 6 months ago

It was ok,counter help sucked

Published at 6 months ago

Published at 6 months ago

This was my first time having my car serviced at Metro Nissan and it wont be the last! My service advisor, Christopher, was amazing from the time I arrived until I left! I was in and out within an hour and they addressed all my concerns and suggested some service updates that I could consider for a future visit. This was hands down the best experience Ive had with bringing my car to the dealership to be serviced. Thanks again!

Published at 7 months ago

If you are in the market for a new vehicle Steve Evans at metro is the man. I love my new car.

Published at 7 months ago

Terrible would never recommend

Published at 7 months ago

By far the most streamline and best car buying experience I ve had yet. Took care of me as soon as I walked in the door. Hunter, Austin, and Pedro were all great to work with. They got the numbers to where they needed to be, and put me into a CHERRY Nissan Frontier SV. Beyond pleased with the entire experience. I highly recommend Metro Nissan Dallas to anyone looking to get a great deal on their next vehicle.

Published at 7 months ago

Service with the whole team was absolutely a wonderful experience. Steve went above and beyond! His service was exceptional and professional.

Published at 7 months ago