Capital One Café

11801 Domain Blvd Suite 160 Suite 160, Austin, TX 78758, United States

Capital One Café
About the Company

Whether you bank with us or not, stop by the Capital One Café to relax in our comfy spaces and enjoy perfectly handcrafted beverages, coffee, tea, treats and snacks. Or grab a quiet spot to work - there’s plenty of charging stations and free Wi-Fi to help you stay connected. For in-person help, our friendly Ambassadors are here to chat about your banking needs. Want to get cash, deposit a check or pay your credit card bill? No problem. If you’re a Capital One customer, we’ve got you covered with 24/7 no-fee ATMs for your self-service banking needs. Not a Capital One customer? You’re welcome to use our ATMs for a small fee.

Reviews
Review №1

Great place to get some work done, Great employees, decent coffee & food. Only problem is how busy it is makes it hard to find some tables sometimes :)

Published at a day ago

Review №2

Lovely place, the drinks are 50% off with a Capital One card which is great when you re treating your friends! Probably will drop by pretty regularly now, a decent matcha latte for under $3 is hard to come by around here

Published at 5 days ago

Review №3

Published at 3 weeks ago

Review №4

Published at a month ago

Review №5

How the heck the bank became a freaking restaurant?? How it is to be safe to come for a secure deposit and withdraw money? What about a banking questiob or assistance??It is so fup in US bank industries.

Published at a month ago

Review №6

This is the worse experience that I ever had I my life with a bank company overall , Costner service the worse ever and security service the most inefficient and badly of the all company s as banks possibles , they are taking my money and don t let me use it at all for some ridiculous arguments ever and they treat you like a criminal at all basics !!! You people out there don t ever try to open an account here !!! Or any capital one branch s

Published at a month ago

Review №7

I went to Capital One Cafe for about an hour to do some work and the ambience was amazing. I got a lavender honey latte and I liked it a lot! They have coffee options for whatever you re in the mood for and it s strong so it ll help you get your work done! Completely recommend coming here if you have work to get done and want some fuel! Also, 50% handcrafted beverages if you re a Capitol One member which is nice!

Published at a month ago

Review №8

Theres a reason why people are switching to prepaid. This is the worst bank to ever come into existence and I cant wait to get rid of them. My paycheck has never been up to 2 days early OR on time. They hold your money for any little transaction you make and purposely rearrange your purchases to make you go over your available balance. Now most banks do that crap but Capital One will hold a purchase for THREE DAYS, put another purchase through and then the transaction on hold, all of a sudden is finally processed to make it seem like the money was not there when it is. If I wasnt living paycheck to paycheck and keeping up with my balance daily, I would be going over my balance every time I made a purchase! I literally have to wait for transactions to fully process in order to pay for things because it looks like the money is not there. The features on the mobile app are ok and the savings can be beneficial but I should receive my paycheck a day before like other banks offer. Why the hell are you holding on to my paycheck when you know the holiday is coming up?

Published at 2 months ago

Review №9

Great community space and environment. Everyone is helpful and provides you with necessary information.

Published at 3 months ago

Review №10

I wish they put more effort into their work spaces, it feels like a lot of wasted space and slightly uncomfortable. Would be nice if they added some warmth.

Published at 4 months ago

Review №11

Published at 4 months ago

Review №12

Great coffee, wonderful atmosphere. Highly recommend Food

Published at 5 months ago

Review №13

I have to say, the food was good. The coffee was good. But $20 for a breakfast sandwich and a 6 ounce cup of coffee? I dont think so. I will never be back to this place again. They had all of their drink prices on a menu board above the counter, but I saw nothing that had the prices of the food at all. Even Starbucks prices their food so you know what youre getting into before you order it. I will never, ever, ever, ever, ever, come to this place again. I couldve gone to the salt grass restaurant, and got a full-blown chicken fried steak, two sides and bread and iced tea for 20 bucks. To spend money on that. I couldve gone to central market bought a fresh loaf of sourdough bread just like they had used on my sandwich. Bought ham and Swiss cheese, and a pound of coffee for 20 bucks. Plus the place look like a general why work area. They had games set up, as most of those General why guys are on break all day from what Ive seen. I will never, never, never, ever come to this place again. The service was good. Absolutely good. The place was clean and I even checked out the bathrooms, which were super clean. But again, 20 bucks for a damn sandwich and a cuppa coffee? No thank you.

Published at 5 months ago

Review №14

One of the biggest Capital One Cafes Ive been to! The spot is great. The only thing is there are a lack of power outlets so best to bring power in your computer.

Published at 5 months ago

Review №15

A first impression goes a long way. Ive been carrying this Post-it note in my wallet for over a month because I wanted to take a timeout to thank Fernando, who was tremendously helpful and everything he executed in answering my questions to opening a savings account, and transferring funds all through my app. I didnt realize there werent any tellers in Austin, at least not nearme. Ive been with Capital One for over 5 years but never visited a Capital One Cafe... well, its a fantastic setup with wifi, coffee shop, many tables and closed-off glass wall rooms if you want/need a little privacy. I met Fernando walking up the sidewalk at the Domain. He was unlocking the patio tables... Fernando guided me inside and we stood at a bar style table to sort out my mayhem. He quickly learned what my needs were and insistently put his plan into action. I GOT MY MONEY YALL! Excellent Experience and brand reinforcement from start to finish. Thanks also for the Pos-it note.

Published at 6 months ago

Review №16

This is a great working space, it was quiet and comfortable. With a Capital One credit card you can get coffees at 50% off. There s indoor as well as outdoor seating, table top working spaces too.

Published at 6 months ago

Review №17

Is it open after 7 or really closes at 7?

Published at 6 months ago

Review №18

Fancy coffee while getting help at the bank is pretty great.

Published at 6 months ago

Review №19

We really enjoyed it and the staff are helpful and friendly.

Published at 7 months ago

Review №20

Delicious drinks and a great place to work!

Published at 7 months ago

Review №21

Got a soy milk latte to go, it was very good. The space seems like a great place to work or study. If you have a capital one card I hear the drinks are half off (?)

Published at 7 months ago

Review №22

Myself and my whole family are canceling all our business with capital one ! Credit cards loans all of it !! The attendant , clerk Fernando was rude ! Did not allow us to use one of the designated offices spaces , even tho it was not being utilized . We understand that certain spaces are not accessible but the way in which we got kicked out was atrocious ! Capital one needs better employees or not to be putting their name on cafes like This one . What a shame and disgrace of a cafe .

Published at 8 months ago

Review №23

Published at 9 months ago

Review №24

Published at 9 months ago

Review №25

They sold me a bag of beans roasted in august. 4 month stale coffee beans .if I wanted stale coffee I would have gone to a grocery store.

Published at 10 months ago

Review №26

Published at 11 months ago

Review №27

So glad i bank with Capital one food and money needs in one spot.

Published at 11 months ago

Review №28

Published at a year ago

Review №29

Published at a year ago

Review №30

Marlene and Theresa at the are the #1 reason I drag myself into the office every week. Ive never had such good service at any other coffee shop, ever. The coffee is also really solid since the shop switched to Verve. The Capital One customer and bring your own coffee mug discounts are pretty sweet too. Forever a loyal fan.

Published at a year ago

Review №31

My favorite cafe to come to! You get 50% off drinks when paying with a Capital One debit card or credit card. Plenty of free parking in parking garage next door. There are three ATMs here that also accept cash deposits. Two small nook type meeting rooms anyone can use. Also two big meeting rooms that I think are by reservation. Plenty of seats and tables. Strong WiFi and clean bathrooms!

Published at a year ago

Review №32

ATM ate my 2$k. Did not give a receipt too. On-site bank representative cannot assist with even getting an official statement or receipt with time that atm ate my money. only templated response to call claims dept. which says there are 10 days to potentially receive credit while claim is processed . Final decision is made after 45 days. This is wild, never using capital one again and will be cancelling capital one debit card right after this is resolved. Coffee here is fine.

Published at a year ago

Review №33

A bank without cash. I need to get some cash and I couldn t without my debit card.

Published at a year ago

Review №34

Published at a year ago

Review №35

Its an amazing cafe dont have any complaints for their staff. However, beware of their ATMS. I went in to deposit money into my account but the ATM just shut off on me, taking my money, not crediting my account and just spit my debit card out. I was surprised that at the capital one cafe, with lots of ATMS, that they dont have somebody on call or standby to deal with these issues. The staff was amazing though, calling the capital one hotline and working to get the issue taking care of . But thats another thing, why dont the representative at the Cafe have access to the system to be able to help customers out? Seems like they should streamline the SOP to make it more efficient.

Published at a year ago

Review №36

Published at a year ago

Review №37

I will be coming back to this location next time I visit Austin. Everything about this place was amazing. The inside feels very clean and quiet. The service was fantastic! Crystal from capital one single handedly kept me as a capital one customer today. I was having some aggravating issues with my account and she went out of her way to help me with all my issues in a timely manner. If it wasn t for her, I would ve still been having these issue and unable to pay my rent so thank you once again!

Published at a year ago

Review №38

Published at a year ago

Review №39

Published at a year ago

Review №40

We love capital one. We come here all the time. Crystal helped us out today and we really appreciate her! Great coffee too.

Published at a year ago

Review №41

This review is about the service at this location. It is not about the efficiency of Capital ones services as a bank. I went there to try to solve an issue with my deposit not fully refunded but they dont have the necessary control at this Branch to solve that kind of issue, thats the reason of the missing star, However, their associate Fernando made a call to have the case resolved. He was very nice, helpful, professional and informative.

Published at a year ago

Review №42

I was warmly greeted by Yulisa today. She was lovely to work with and eagerly assisted me with a banking question that I had. She was an absolute pleasure to interact with. The coffee was also great. Plus getting 50% off with my Capital One credit card is definitely a HUGE perk. Thanks for making me feel like royalty, Yulisa and team.

Published at a year ago

Review №43

I visit this cafe once a week, and I always feel so welcomed and comfortable here. The coffee is also delicious!

Published at a year ago

Review №44

My absolute favorite place for coffee. The drinks are always consistent and delicious, and the staff are always incredibly nice, Marlene always greets me like an old friend and you dont need a capital one card, its just recommended 10/10

Published at a year ago

Review №45

For years we walked by this hidden gem thinking it was just a bank, but little did we know it would be our favorite coffee spot! The coffee and tea is consistent, the space is perfect for working, they always have promotions, and best of all is the staff, especially Marlene. We go there several days per week and Marlene always meets us with smiles, conversation, and our favorite drinks. She is pretty much the best and this is our go-to spot at the Domain and North Austin.

Published at a year ago

Review №46

Marlene, Teresa, Brittany, Lauren, An, Yareli & Chris are the friendliest staff around the Domain! Every time my fiance and I visit we are not only greeted with soft caring voices, but they remember our orders regardless of us wanting hot or cold beverages. We are so happy to have them in our neighborhood, as theyre truly a hidden gem! Parking: Free parking garage right behind the cafe.

Published at a year ago

Review №47

Marleen, Chris, Teresa, Brittney, Lauren, Yareli and An are amazing!! They always give me great service and speak to me every time I m in the store.

Published at a year ago

Review №48

Ive stopped by to use the atm a few times in the past.I love using capital One as a bank.Just wish there was a drive up option.I dont want to keep getting looked at as if Im trying to rob anyone when I just want to take out my own money.This morning when I saw the employees walk in to the Cafe look at me and pull the door several times as if I was trying to get in.I have never been on or wanted to use the Cafe part

Published at a year ago

Review №49

Amazing staff!! Marlene and Teresa are always fantastic, friendly, and fast! Great coffee, definitely worth it with a Cap1 card.

Published at a year ago

Review №50

Really amazing staff at both the cafe and the bank and super helpful :)

Published at a year ago

Review №51

Great place & great coffee! Marlene and Teresa are awesome and super friendly!

Published at a year ago

Review №52

Whenever I find myself in the domain, this is my go to coffee place to bring my laptop and do some remote work. It has a great atmosphere, I can always find a place to sit and it is usually quiet. Great place to have a coffee with a friend or a client. Highly recommend over any other coffee place. Way better than Starbucks

Published at a year ago

Review №53

Its a bit over prices and yes I have capitol one card and I like to pay in cash what I don t like is when you turn in the little credit card reader over and suggest I leave a 35% tip on $15. It s $4.80 for somebody does pouring me my coffee and to make things worse. The serve is suggested that I leave my five dollars there for them and just handed me a cup of coffee, absurd behaviour, insulting my intelligence, save your money and going to Starbucks down the road.

Published at a year ago

Review №54

Pretty nice place, amazing price if you have a Capital One card (its 50% off). But the coffee, espresso, fraps are sort of meh. Ill definitely come back, but definitely not worth it if youre not a Capital One card holder

Published at a year ago

Review №55

I dont want to find a bank when Im trying to look for coffee. I dont go to a bank for my coffee. I expect you to be experts in keep money, no mochas.

Published at a year ago

Review №56

This hybrid bank/coffee thing just isnt working.

Published at 2 years ago

Review №57

Great coffee at half price(with Cap One card) Nice place!!

Published at 2 years ago

Review №58

Coffee is always tasty and the cashier is friendly

Published at 2 years ago

Review №59

This is a good location Everyone is helpful and friendly. Thanks.......

Published at 2 years ago

Review №60

First time checking out a bank/cafe combo. When I first walked in, Jenney kindly explained the concept and the dos and donts with great detail. Both her and the rest of the staff were very nice and friendly. Free wifi and outlets on many tables. I highly recommend checking out this place!

Published at 2 years ago

Review №61

Cool place and convenient, however the chairs are not comfortable at all.. flat wood.

Published at 2 years ago

Review №62

Stumbled upon this cafe while in the Domain. We Are both Capitol One card holders and they offer cardholders a discount on drinks :-) They had a even more awesome deal on our visit (Fri, Sat, Sun) during July $1 any beverage!! They serve Peets coffee and Mighty Leaf teas. Everything we ordered was great.

Published at 2 years ago

Review №63

They have Peets coffee (Im visiting from the Bay and Im happy to know they have a Peets in Austin)! Great service, nice place to work with lots of plugs, and dog friendly.

Published at 2 years ago

Review №64

As I walked down Congress street in search of the nearest Starbucks. The overwhelming feeling of waiting in line for more of that same old, boring coffee hit me. I said to myself NAY, Not Today!! So, I tried something NEW. This café is amazing!! Great friendly staff, awesomely designed and honestly one of the best cups of Petes coffee I have ever had. Thank you Capital One!! Grateful for how you and your team helped me start my day!!

Published at 2 years ago

Review №65

Published at 2 years ago

Review №66

Half price for Cap One customers baby! Is a Peet s coffee. Worker was nice. She was by herself but was getting people their coffee super fast. Had these really nice blocks of wood near the sitting areas.

Published at 2 years ago

Review №67

I love the cafe there it s always a great experience when Marlene is working especially dealing with the amount of orders i come in with. 5 stars all day!

Published at 2 years ago

Review №68

50% off for capital one customers. We always visit if we are in an area with one.

Published at 2 years ago

Review №69

Very modern and clean place-grab your favorite drink and get your banking done or work on your laptop (fast&free WiFi). Consultants are very friendly and helpful. They solved our issue and answered all the questions professionally. Coffee is really good and they give you 50% discount if you pay with your CapitalOne card

Published at 2 years ago

Review №70

Bank teller was very helpful. Unfortunately, cafe barista is not as friendly or professional as the regular Peets coffee.

Published at 2 years ago

Review №71

I love Capital One Cafe! It s a great vibe for working and meeting for coffee with friends, and I love that they have Peet s. For being half bank, they make great quality coffee and I ve enjoyed every drink I ve had there (which is a lot).

Published at 2 years ago

Review №72

Capital one is hands down one of the most trustworthy, affordable, convenient, and overall amazing financial service out there. This location is a bank paired with a Peets coffee shop; it has wifi so you can get some great food and work. Theyre open to everyone, but if youre a capital one customer you get 50% off on Peets coffee.

Published at 2 years ago

Review №73

Published at 2 years ago

Review №74

The coffee is amazing, the bank... not so bad either.

Published at 2 years ago

Review №75

Mary was absolutely perfect with her knowledge of the Venture X card i am thinking of getting. And the baristas at the coffee bar were awesome. Terri and Marlene were a great team and the Havana Cap was like a quick trip to Cuba without that darn and idiotic embargo.

Published at 2 years ago

Review №76

Crystal, that you so much for your Kindness.

Published at 2 years ago

Review №77

I came in asking question about bank accounts and which one would be best for me and Crystal walked me through the entire process. She helped me with all of my questions. It made me really happy how much she cared.

Published at 2 years ago

Review №78

Nice place

Published at 2 years ago

Review №79

Unexpectedly I landed in Austin for 2 and a half weeks. Ever since the first day I came in Toni and Crystal greeted my sister (who I am visiting) and I with open arms. Being welcomed to this city really started with the Capital One Cafe. With the support of Quade and Charles I honestly havent left ever since. Thank you so much to such a great team!

Published at 3 years ago

Review №80

We LOVE Capital One! They seem to be moving forward with the times, unlike some of the others! Always friendly and more than willing to help! powellparty.com

Published at 3 years ago

Review №81

Everyone Ive met in there have been super nice and courteous. AMAZING customer service!

Published at 3 years ago

Review №82

First, it is coffeeshop not a bank. I went to deposit a check money from my chase account to my wife account, I was shocked when they said we dont accept cash or check from EXTERNAL bank acount

Published at 3 years ago

Review №83

Remove bank from your name! Dam coffee.....fn coffee...seriously twice.

Published at 3 years ago

Review №84

What in the name of heck is the point of this place? I walked in trying to get help with my account, and they said they cant do banking, this is just a cafe. Why does Capital One list this as a branch? Why do they even run coffee shops? Like, Im not crazy here. I didnt walk up to the Peets Coffee counter and order a mocha and a checking account. Theres a row of people with computers just to tell you that if you need help with your Capital One account you need to go downtown or to Cedar Park. Im *baffled.* Honestly, I hope this trend doesnt continue, because Im going to be furious if I book an appointment with a dermatologist one day only to arrive and find out that location doesnt do skin care, just freshly baked waffles and artisanal stationary.

Published at 3 years ago

Review №85

This cafe is awesome, is open for everyone, but if you are customer you get 50% discount on Peet s coffee. Free internet and coworking space. Very well located at the Domain north one of the premium districts

Published at 3 years ago

Review №86

Friendly staff and delicious drinks. Very inviting space for focusing on work.

Published at 3 years ago

Review №87

Professional service, good coffee.

Published at 3 years ago

Review №88

The most incompetent worthless employee trying to explain things, unable to speak a fluent sentence.

Published at 3 years ago

Review №89

This is not a full service branch - it is two ATMs and a coffee shop with some pointless square footage in between. If you re looking for a person to help you with something more complex than what you can do on mobile banking from your phone, go somewhere else. The ATMs are frequently down and most recently took my check without depositing it, and the staff was zero help in providing a fix.

Published at 3 years ago

Review №90

Review on 360 Checking: Do not recommend if you are expecting banking service compared to major banking institutions. What do I mean: Many ATMs in your area, working ATMs, access to your payroll deposits one day before a holiday. I opened my 360 checking account last month. Set up my direct deposit on December 12, because the 1st was a holiday, my deposit was available January 4th. Not even pending on the 31st or a portion of my money available. Two ATMs in my area inside Target were not working. The one in Pflugerville was out of order and the one in Round Rock was not processing withdrawals. Customer Service is okay; however, they are limited based on the institutions abilities. Would not recommend this account to working families. Might be okay for students who are not conducting major financial transactions on a daily basis. Cap One can and SHOULD do SO much better! Fix your ATMs promptly (Target in Pflugerville indicated your ATM has been down for days). Stock your ATMs with money to withdraw - access to our money. Give customers a reason to stay. Update 01-16-2021.... A week later the Pflugerville ATM is still down. Now Pflugerville residents will need to travel to Round Rock or The Domain to access a Cap One ATM. This fact smmarizes my review.

Published at 3 years ago

Review №91

Peets coffee is dope and you can get drinks 50% off with any cap1 credit card

Published at 3 years ago

Review №92

Don t get me wrong I love this place but the fact that they don t open the cafe until 9am really defeats the purpose since most people get coffee before then and it d be hella convenient to actually be able to get coffee when I come by for my banking in the morning before work.

Published at 3 years ago

Review №93

I tried to sell my vehicle today, which is financed through capitol one. The gentleman drove all the way to Waco to purchase the vehicle through the bank to pay it off and get the title sent to him. However, this bank does not do that. Its a glorified ATM with someone there to give you phone numbers to call for these types of questions. Why have this bank if its not an actual bank???

Published at 3 years ago

Review №94

Published at 3 years ago

Review №95

Published at 4 years ago

Review №96

Whoever came up with the Cafe Banking idea in boardroom meetings should be fired. This is terrible. Really bad. If you are looking to do (domestic/ international) transactions, wire money, transfer funds, make cashier check, etc, Capital One Cafe can not help you. Its a waste to even visit this bank. I have nothing against the employees (who are well-mannered) but they dont have the authority and means to do banking. They have to call the HQ to get the info on banking while you have to wait. And even then you are directed to a website or some branch. One time, they told me to go to Cedar Park branch to get transactions done and when I went, that too is bunch of people sitting behind laptops and cant do anything. Capital One has NO real branch in AUSTIN. When the COVID situation subsides, I am switching to a real bank with actual branch and services. Capital One customer for 15 years but no more.

Published at 4 years ago

Review №97

Just got off the phone with rachel-incredibly rude. Every time I go to a branch to create a cashiers check or make a deposit, the employees say they dont do those things. Its atms with a coffee shop and they call it a branch. I was told by a lawyer to send in a document so i called the 800 # for capital one and was told to contact a rep locally. I called this location and i asked rachel how can i send in this document and she said to contact the 800 #. I explained i already did and they told me to contact someone locally. She then said dont bother to send it because in 5 years working here i ve never heard of anyone sending that document to their bank. Oh alright-sure thing. Seriously? Instead of apologizing for the inconvenience of being told conflicting information from capital one she sent the message she had no interest in assisting me at all. I d love to go to work and tell customers, you dont need that. So i dont have to do my job. I d be fired quickly. In customer service you are to send the message to the customer, heres what i can do to help

Published at 4 years ago

Review №98

I opened a checking and savings with capital one. They basically told me I cant put money into the accounts and that they are ending our banking relationship simply because I didnt have enough funds

Published at 4 years ago

Review №99

ATM s are easy to use and atmosphere is nice! Crystal is an amazing associate and helped me with everything I needed, will definitely go to her if I have a question again!

Published at 4 years ago

Review №100

Published at 4 years ago

Review №101

Super unfriendly staff. Employees shouldn t laugh if customer asking for information/help.

Published at 4 years ago

Review №102

This is a great place that you can stop in and get a coffee or tea when you just need a quick place to get out of the weather.

Published at 4 years ago

Review №103

Published at 4 years ago

Review №104

Great coffee at half price with a capital one card

Published at 4 years ago

Review №105

I have more than 2 years with my credit card and it is just great!!! No problem to pay bills, to pay the card, I have the app on my cell phone and I do it immediately. Never a problem. I go to Mexico and I can pay my shoppings. Great,!!!

Published at 4 years ago

Review №106

Good affordable coffee and cool staff Plenty of space to meet up with others.

Published at 4 years ago

Review №107

The Cafe is great! Super Nice and very Comfortable to have meetings in. The Mens Bathroom is dirty everytime I have to use it. (Need to Fix this Issue) Otherwise its a Cool Place!

Published at 4 years ago

Review №108

Quiet and very friendly

Published at 4 years ago

Review №109

Tons of room, good prices, only downside is finding parking in the Domain

Published at 4 years ago

Review №110

Published at 4 years ago

Review №111

Great place to work and have a snack and a beverage.

Published at 4 years ago

Review №112

Love the capital one card discounts on all the drinks and this place is HUGE ! They have tons of plugs and seating. Also they don t blast the music which is a huge perk when trying to work.

Published at 4 years ago

Review №113

Great place to grab a quick cup of coffee

Published at 4 years ago

Review №114

Capital One Cafe is a benefit for the bank account holders and for future account holders to have Coffee while working. The place clearly is not a bank branch. It s magical and for positive people who are looking to be happy. This is an amazing way to make customers happy by having an spectacular place to work and relax on their days off, or for the ones who work from home, to get out of their home. For students and anyone else, with coffee? A free place to work from your bank, for me is wonderful. I have my bank account and credit cards with Capital one and I love all about Capital One. Please call me to work there that s all I need to be even happier.

Published at 4 years ago

Review №115

Published at 4 years ago

Review №116

Published at 4 years ago

Review №117

My favourite cafe in Domain. Coffee mild and tasty. Today was delicious carrot cake! I highly recommend this place.

Published at 4 years ago

Review №118

Published at 5 years ago

Review №119

I m very disappointed to Capital One, the staff at this location is there but it feels like they re actually not there, they don t approach you, when you ask for something, they barely care, only a tall young man did look happy and caring. The rest very distracted talking and didn t even offered me and my boyfriend to open an account. I noticed most of the tables don t have outlets to work. Only shared stations and by the window, including the work rooms with glass doors, have not outlets and feel a little warm. I like better other locations. Sorry for the feedback.

Published at 5 years ago

Review №120

Expect to be throttled. Sure you can get some cheap or free coffee if you are a capital one card holder, but it s not really worth it. I couldn t get anything done even after restarting my wifi a few times. I can t really speak for the banking reps there to help you, but the cafe is not for working online.

Published at 5 years ago

Review №121

Staff is great and are great supporters of catering local with Pizza Delight of Round Rock.

Published at 5 years ago

Review №122

Published at 5 years ago

Review №123

Published at 5 years ago

Review №124

Friendly staff

Published at 5 years ago

Review №125

ATMs in the café are nice, however Ive had some issues in the past with using the outdoor ATMs. Its fixed as of now which is good, and hopefully they wont have many issues in the future.

Published at 5 years ago

Review №126

Stopped by this Capital One Cafe, located over in the Domain. Deposited a check, then grabbed a cup of Peets grounded coffee (light roast), and a Rip Van Wafels chocolate brownie. A wonderful way to continue adding good energy, and vibes to my day. Will definitely stop by here more often, for coffee, snacks, to chill and do some literal work, and analysis. Very relaxing, clean, and attracts good looking folks. Not bad in my book.

Published at 5 years ago

Review №127

Published at 5 years ago

Review №128

Very relaxing and modern. There is a slew of ATMs inside that act as the tellers but someone is there to assist if needed. Great services.

Published at 5 years ago

Review №129

The worse bank ever. If i could give half a star I would. With the constant systems down they have that you ate not able to find out about your account, tbe constant fraud alerts on things that should not be flagged that suspends your cards at tbe worse times ( happened while at Disney world and their systems were down so they could not lift the block), the closing of branches so 8 have to drive 20 miles , to the automated systems that asks a million questions to prevent you from talking to a live person until it recognizes your frustration, to the customer service reps in india who are as useless as this bank. I closed my accounts and would advise everyone find somewhere rose lelse to banl wiith.

Published at 5 years ago

Review №130

Wow! This is not a typical bank. Friendly people and relaxing atmoshpere. You can even bring your laptop and chill in one of their cozy rooms designed for 1-10. I am going to open an account there just to be part of this new banking.

Published at 5 years ago

Review №131

Published at 5 years ago

Review №132

Published at 5 years ago

Review №133

Great coffee with what you need from a branch office

Published at 5 years ago

Review №134

This is now my favorite bank in Austin... They have such a nice space for working on my laptop or to meet with friends over coffee. Its really an ingenious idea to combine a coffee shop with a bank lobby. This is the future of banking!

Published at 5 years ago

Review №135

Published at 5 years ago

Review №136

The staff and ambient are perfect to relax and get work done

Published at 5 years ago

Review №137

Published at 5 years ago

Review №138

Great service

Published at 5 years ago

Review №139

No Dr Pepper or soda of any kind. Only yuppy stuff.

Published at 5 years ago

Review №140

Great coffee, knowledgeable staff.

Published at 5 years ago

Review №141

Always welcoming atmosphere, good beverage, kind employees! My go to place in Domain area. Wish this place was close to my house

Published at 5 years ago

Review №142

Published at 5 years ago

Review №143

Love this place, Havana Cappuccino is one of the best!!!!!!

Published at 5 years ago

Review №144

Published at 5 years ago

Review №145

Published at 5 years ago

Review №146

Amazing place with plenty no of space, and great vibes.

Published at 5 years ago

Review №147

So this morning on my way back to Houston, I stopped at this ATM which is inside Peets coffee shop. I received my cash, but it didnt give me the option to get small bills. I went inside with card, receipt and cash in hand. The young man at the register had the drawer open due to him waiting on a lady with 2 small boys who was also at the ATM at the same time as me. I asked if he could break the $20 and he said No. You have to make a purchase. I thanked him and left. Can someone explain to.me why does a person have to make a purchase when the darn drawer is already open?

Published at 5 years ago

Review №148

Tory and Crystal were amongst the most welcoming and sweetest representatives Ive ever met. I wanted to hang out with them. Lol. Anyway, back to the reason we were there...To pay on my husbands capital one card. I am also a capital one card holder but I had already paid my bill on the app. The payment process went smoothly for him and Tory gave us a couple of free drink cards since it was our first time utilizing the Capital One Cafe. I had a Mocha Latte at their cafe and it tasted very good! The lady who made my coffee was also attentive from the moment she saw me until I made a decision on which drink I wanted. Crystal also took the time to let us know about the designated areas for students for studying and Tory let us know about the days they have board games among other things. When back in the Domain area I will definitely stop in and utilize this Cafe bank more even if its just to stop in and say hello to Tory and Crystal! Thank you Ladies!

Published at 5 years ago

Review №149

Capital One Cafe in the Domain is an excellent cafe style dinning location. Great service and a welcoming atmosphere.

Published at 5 years ago

Review №150

Great place for students, staff, colleagues to hang out and have meetings!!! Coupons for free coffee

Published at 5 years ago

Review №151

Love the atmosphere at this place!

Published at 5 years ago

Review №152

I like it except for the fact that there are so many internet restrictions but the internet is awesome the atmosphere is great and if youre trying to do work on the computer you have to check to see what programs you cant use

Published at 5 years ago

Review №153

Published at 5 years ago

Review №154

Loved the coffee and service. The atmosphere is so exciting.

Published at 5 years ago

Review №155

Large space to hang out with friends. Free WiFi. Coffee, teas.

Published at 5 years ago

Review №156

Nice staff!

Published at 5 years ago

Review №157

After a few coffees I realized that I had a few bank issues to settle

Published at 5 years ago

Review №158

I frequent the Peet s Capital One Domain location at least 4 days / week. By far the best coffee and banking experience I ve had...EVER. Not to forget, A1 service from the friendly staff who s always helpful and accommodating whenever I need to book a room for work. Capital One has done a great job in being innovative and creative by stepping out of the norm from traditional banking. 2 things I wish they had: power outlets in the nooks and earlier hours (8 AM) to grab a cup before work.

Published at 5 years ago

Review №159

Might be good if you want coffee, but if you are looking for banking services then forget it. This cafe concept is useless.

Published at 5 years ago

Review №160

Published at 5 years ago

Review №161

Published at 5 years ago

Review №162

Published at 5 years ago

Review №163

I came looking for a traditional bank. Oh boy and I was in for a surprise..its really cool cafe style DIY Banking. You walk in, and it gives you a warm welcoming feeling of a cafe. There are several bank employees hanging out at different spots to help out lost and confused customers like me. Great experience, great service. I love it how retail store banking is being disrupted by Capital one.

Published at 5 years ago

Review №164

Published at 5 years ago

Review №165

Published at 5 years ago

Review №166

A good place to get a quick coffee. On Monday and Friday you will get free drip coffee and Iced Tea all day if you bring in Capital One Coffee mug.

Published at 5 years ago

Review №167

Published at 5 years ago

Review №168

Dog friendly, lots of room + not crowded, and half off coffee if you have a capital one credit card

Published at 5 years ago

Review №169

Published at 5 years ago

Review №170

Best location for your non profit meetings. Thank you for providing this service.

Published at 5 years ago

Review №171

This is a coffee shop with an ATM, not a bank.

Published at 5 years ago

Review №172

Excellent ambiance, casual professional, lots of room to work, play board games, isolate, coffee and snacks at Peeps. I really like a lot working at C1 Cafe

Published at 5 years ago

Review №173

The Capital One Ambassador that assisted me was super helpful. The environment is really friendly and they also offer a plethora of free events for the community. Really appreciate Capital One s new approach to banking.

Published at 5 years ago

Review №174

Great bank and Awasome to be with account

Published at 5 years ago

Review №175

Great place to read, chat or just relax!

Published at 5 years ago

Review №176

Published at 5 years ago

Review №177

Love this place!. Bank + coffee. Glad to find Peet here in TX. Small meeting rooms are free to use - first come first served!

Published at 5 years ago

Review №178

Free coffee with capital one card and student Id on Saturday Sunday

Published at 5 years ago

Review №179

Published at 5 years ago

Review №180

Great service

Published at 5 years ago

Review №181

I had the opportunity to visit this COne cafe and I recieved excellent assistance from an associate named Charles. He gave me a tour and I was lucky enough to receive some free swag on my way out the door. It was quiet and welcoming at 5:45 pm and I stayed for the WiFi and the tea.

Published at 5 years ago

Review №182

Love this cafe! It s HUGE, with so many different seating options, ranging from cushioned benches with little tables, to long tables with outlets, to glass private nooks, to conference rooms for 6-8 people. Lots of small and big tables. WiFi is alright, had to use my personal hotspot sometimes. Plenty of outlets, never crowded, neither loud nor quiet. Can t beat the 50% off all coffee when you re a CapOne card holder :)

Published at 5 years ago

Review №183

Free co-working space with half price coffee!

Published at 5 years ago

Review №184

Published at 5 years ago

Review №185

Published at 5 years ago

Review №186

Free coffee BYOB on monday and friday

Published at 5 years ago

Review №187

Who would have thought, a coffee shop and a bank? Whats next, a bread store in a tire store? Seriously good coffee. I got a latte and was very very pleased. A strong flavor with depth. The foam was significant and hot. Something most people dont understand. If you want to hang out and study, you can do that. If you want to talk with friends, you can do that as well. And,, if you are Chase patron, the coffee is very cheap. I would come here if all they did was serve coffee. Being in the Domaine, it is a treasure.

Published at 5 years ago

Review №188

Best cup of gentrified cuban coffee Ive had yet

Published at 5 years ago

Review №189

Published at 5 years ago

Review №190

Great service and great cofee

Published at 5 years ago

Review №191

I really love Peet s but I wish they would open up earlier instead of 9am.

Published at 5 years ago

Review №192

Love the space, it s got some basic stuff I need to get work done, wifi and coffee. They mostly play 90s to early 2000 music. Place is clean and bathrooms are clean, it s never crowded, it s got outdoor seating and good staff

Published at 5 years ago

Review №193

Avoid this location. Theyre not capable of doing what other banks can do. Theyll argue with you and tell you its not possible. When the other 2 banks in Austin can do it no problem. one of the girls was nice I believe she has alot of potential.

Published at 5 years ago

Review №194

Published at 6 years ago

Review №195

Cute place, good coffee ,nice staff... if you have a Capital One card you can get a discount

Published at 6 years ago

Review №196

What a great idea. I look forward to going to the bank. Peets coffee has one of the best latte drinks in town and I can get help with banking at the same time. Also free parking at garage right next door and close to Whole Foods.

Published at 6 years ago

Review №197

Happy !!!!!

Published at 6 years ago

Review №198

Love this place! The baristas are super friendly and Quade is the best! I go here 3 times a week to enjoy their coffee (it s free on Mondays and Fridays!)

Published at 6 years ago

Review №199

Published at 6 years ago

Review №200

Yummy coffee and tea beverages! The atmosphere is perfect for studying and you cant beat the half price drinks if your a Capitol one member and use your card! Love this place!!

Published at 6 years ago

Company information
  • 8 photos
  • 200 reviews
  • 4.3 rating
  • Phone: +1 512-362-7194
  • Website: https://www.capitalone.com/local/austin-domain/?utm_source=PowerListings&utm_medium=Local&utm_campaign=Yext
  • Address: 11801 Domain Blvd Suite 160 Suite 160, Austin, TX 78758, United States
  • Coordinates: 30.405282, -97.72133409999999
Categories
  • Coffee shop
  • Bank
Working hours
  • Sunday: 10 AM–6 PM
  • Monday: 9 AM–7 PM
  • Tuesday: 9 AM–7 PM
  • Wednesday: 9 AM–7 PM
  • Thursday: 9 AM–7 PM
  • Friday: 9 AM–7 PM
  • Saturday: 9 AM–7 PM
Service options
  • Outdoor seating: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Dine-in: Yes
  • Delivery: Yes
Highlights
  • Great coffee: Yes
  • Great tea selection: Yes
Popular for
  • Solo dining: Yes
  • Good for working on laptop: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
  • Comfort food: Yes
  • Prepared foods: Yes
  • Quick bite: Yes
  • Small plates: Yes
  • Vegetarian options: Yes
Dining options
  • Breakfast: Yes
  • Lunch: Yes
  • Catering: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • Tourists: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
Children
  • Good for kids: Yes
Parking
  • Free parking lot: Yes
  • Parking: Yes