Honda Morristown

Ryan was great! We went in just to look as we are out of town and just got married the weekend prior! They worked hard to get all our requirements checked off and made us a deal we couldn’t walk away from even from being out of town! They have a great warranty to go with it that we have never seen before as well that topped it all off! Thank you guys and if we ever decide to get another vehicle we will be checking back here first even if we have to drive!

Published at a week ago

Got a used 2021 crv, and it was nice but it had a few problems in the beginning. It was promised to be fixed and it's a month later the paint job was done awful and my rear hatch will not close. The paint job looks like it should go back for round 3. Just paid 221 for them to tell me yep its broken. Will not go back for another car! Not worth the headache!

Published at 4 months ago

They were very helpful this morning, and possibly saved my life! I came in for a regular oil change and tire rotation. While rotating my tires the technician found a very deep gash in the side wall of one of my tires. They immediately brought it to my attention. They were able to install a new tire right then. Thank you so much Morristown Honda! I am truly grateful for your expertise and genuine concern for my safety.

Published at a week ago

Let me pick what I felt like it with options of course. Super chill and very professional! Second car I purchase with them. My sales man was awesome and on point with everything I recommend him 110 percent his name is ROMEO !

Published at 2 months ago

One of the best car buying experiences we have ever had! Romeo was by far the MOST helpful sales representative we dealt with there. He was so professional during the whole experience. Another sales rep tried to help us while Romeo was finishing up with his previous customer, but I forgot his name. I will say that the other sales representative was very unprofessional. He kept spitting his dip out right in front of us and acted like it was all ok. I was extremely grossed out and dissatisfied. He didn’t even make the effort or take the time to fill out the credit application for us! I told my husband let’s go, we will come back tomorrow when Romeo is available. I didn’t want to continue dealing with a representative that was trying to get another sale with no sense of customer interest or dedication. Had Romeo not given us a good first impression, we would have just went right on down to Knoxville.

However, we went back the next day and finished the deal with our original sales representative Romeo! He definitely went above and beyond to get me exactly what I wanted. He paid attention to every single want and need that he made sure we got exactly that and even more! He definitely made sure we were taken care of all the way from the first day we walked on the lot and welcomed us, to the test drive, and to the delivery of our minivan! Romeo keep being professional and awesome! Thank you for your dedication to our purchase and experience!

Published at 3 months ago

Run or drive really fast to see Ryan at Honda of Morristown. He is the absolute best to work with. The experience is amazing from start to finish!

Published at a week ago

I was searching for a Honda Pilot to accommodate my family. I was connected to Ryan, who I cannot recommend more! He was diligent in communicating with me about vehicles to match my preferences and budget. We spoke almost daily for five weeks until identifying the perfect vehicle. Ryan was easy to speak to, friendly, efficient, and worked hard to ensure I had a safe, reliable vehicle for my children. I am so grateful to have worked with him. My Honda Pilot is the best vehicle I have ever owned!

Published at 3 weeks ago

Such a great experience from start to finish! Romeo & Braxton both made everything smooth sailing and strived to make my experience AMAZING! Very happy with my purchase and can’t wait to come back and buy another vehicle!

Published at 2 months ago

Published at 3 hours ago

Excellent customer service and communication. Thank you for a great experience.

Published at 15 hours ago

Published at a day ago

I ve always had a great experience with the service department. Darryl is always friendly and helpful!

Published at 3 days ago

Kailey need be promoted and she very well spoken and very intelligent and smart and striaght forward and very honest with me I appreciate and she amazing and she has my business over Nissan which they try screw me over on my car low ball my trade in and very aggressive and she wasn t she was striaght forward and very hosnet and nice i appreciate her and can t wait to make sure she does deal with me n my wife on a car because she has my business

Published at 3 days ago

My service writer was very courteous and professional. I had an appointment so my car was serviced and I was finished in less than a hour. Highly recommend this dealership.

Published at 3 days ago

It was great Matthew was very nice, helpful

Published at 4 days ago

Service Department is great!!

Published at 5 days ago

Published at 5 days ago

Romeo was great through the whole process of buying a CRV Hybrid. We love our new car!

Published at a week ago

They were very helpful this morning, and possibly saved my life! I came in for a regular oil change and tire rotation. While rotating my tires the technician found a very deep gash in the side wall of one of my tires. They immediately brought it to my attention. They were able to install a new tire right then. Thank you so much Morristown Honda! I am truly grateful for your expertise and genuine concern for my safety.

Published at a week ago

Brought 2018 Honda Accord in after striking hard object w/left front tire when Low Pressure light popped on after 5 miles. They were able to fit me in immediately. They inspected my left rear tire as well. After approximately one hour I was back on the road with no significant damage to tire found. They reset my tire monitoring system after recalibration. Cannot be more happy with the service!

Published at a week ago

Run or drive really fast to see Ryan at Honda of Morristown. He is the absolute best to work with. The experience is amazing from start to finish!

Published at a week ago

Service was great person writing the service order was the best

Published at a week ago

Ryan was great! We went in just to look as we are out of town and just got married the weekend prior! They worked hard to get all our requirements checked off and made us a deal we couldn t walk away from even from being out of town! They have a great warranty to go with it that we have never seen before as well that topped it all off! Thank you guys and if we ever decide to get another vehicle we will be checking back here first even if we have to drive!

Published at a week ago

Very well done

Published at a week ago

Published at a week ago

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Published at a week ago

Service department is terrific, only negative was tires I purchased had to be ordered because they werent in stock

Published at a week ago

Published at a week ago

Kudos to Matthew for great customer service.

Published at a week ago

Published at a week ago

Service was great but a little slow. Let me explain why it might be slow. We were in Ohio ready to leave when our beloved CRV suddenly would not start. The local dealer not only took us in immediately but spent nearly an hour on our car. So if they are a little slow, know that they might be making someone s day a lot better!

Published at a week ago

The experience was wonderful, Austin Lee is the best, he made sure all was done to my needs, you need to clone him, the service all went very well, all i can say is thank you and Thank you for Austin.

Published at a week ago

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Published at 2 weeks ago

They are really amazing there!

Published at 2 weeks ago

Published at 2 weeks ago

I just brought my Honda Ridgeline in for its first service. I learned a lot and talking with my service rep about things I didn t know. It s difficult to use those owners manuals because they re so thick and hard to read. He took the time to go over a lot of the things on the dashboard that I had no idea what they did. But I love my Ridgeline. It runs beautifully and has so many nice features that I m very pleased with it. And I d like to give a shout out to my sales person Caleb, he s one of the best salesman I ve ever had. He s down to earth and is able to answer any questions I had. I would recommend Caleb to anybody.

Published at 2 weeks ago

Morristown Honda was exceptional in their assistance to me and my family. We were traveling and had engine problems with our Odyssey. Austin was outstanding in his service manager role and Marcus provided excellent technical know-how in identifying and solving the problem so we could continue on our way with confidence. I cant say enough good things about this dealership. They made a real difference in a time of need, reassuring us and keeping us informed. If I lived in or near Morristown, this would be our dealer!

Published at 2 weeks ago

Took great care of our vehicle! Matt was very nice

Published at 2 weeks ago

The service department was efficient, professional, and kept me informed every step of the way. Special thanks to Austin, my service writer, who was knowledgeable, friendly, and ensured everything was handled smoothly.

Published at 2 weeks ago

Everything about this place is worth the 5 stars. The people in the service department are exceptional.

Published at 2 weeks ago

Published at 2 weeks ago

Always professional service!

Published at 2 weeks ago

Published at 2 weeks ago

We weren t approved for a preowned vehicle but Ryan and the manager John worked their magic and we are driving away in a fully loaded brand new 2025 Honda Pilot.

Published at 3 weeks ago

Published at 3 weeks ago

Thanks Hunter for taking care of my vehicle!

Published at 3 weeks ago

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Published at 3 weeks ago

Nate was an amazing car salesman, I 100% Recommend buying a car off the morristown honda! The customer service was Spectacular, he explained everything to me and my fiance since it was our first time buying from a dealership.

Published at 3 weeks ago

Awesome! Me and my fiance went in to get a used Honda and we came out with a 2025 Honda civic hatch and it was the best experience any 18 and 19 year old could ask for.

Published at 3 weeks ago

Published at 3 weeks ago

Nate White was very helpful and informative. He was honest and forthright with us. He explained all about the car and walked us through all the paperwork for the purchase. We felt confident and happy working with him. All sales people should be so nice!

Published at 3 weeks ago

Service at the dealership is very friendly and helpful. My only issue was trying to get ahold of service department on the phone. Setting up an oil change by automated message system is nice, but if you need to add other services you may have to walk in and talk to someone if you can t get through on the phone.

Published at 3 weeks ago

Published at 3 weeks ago

I was searching for a Honda Pilot to accommodate my family. I was connected to Ryan, who I cannot recommend more! He was diligent in communicating with me about vehicles to match my preferences and budget. We spoke almost daily for five weeks until identifying the perfect vehicle. Ryan was easy to speak to, friendly, efficient, and worked hard to ensure I had a safe, reliable vehicle for my children. I am so grateful to have worked with him. My Honda Pilot is the best vehicle I have ever owned!

Published at 3 weeks ago

It was an excellent experience from beginning to end. David Davis was my salesperson. I couldn t have been happier with him. He was very helpful and knowledgeable about the vehicles. There was no pressure to make a decision. When I got to finance, Rusty was great to work with. He made the paperwork straight forward and painless. Kibbee reviewed the vehicle with me and I felt very good about understanding the features.

Published at 3 weeks ago

Awesome people.

Published at 3 weeks ago

Published at 4 weeks ago

Honda Morristown is a great place to take your car. They always do a thorough job and everyone on the staff is professional and friendly.

Published at 4 weeks ago

Ryan Walter s Gave me my first car with the best deal if ever heard I can t thank him enough please visit and make sure you ask for Ryan Walter s for the best deal you can get!

Published at 4 weeks ago

Wonderful customer service from Ryan Walter s. The very best. Showed us everything we needed to know and let us know we were welcome to come back if we need to ask more. Karen Herman

Published at 4 weeks ago

Published at a month ago

Recently dealt with Honda Morristown. We had the pleasure of dealing with Braxton Potter. He was knowledgeable, efficient and highly skilled in his area. He was patient and very polite. It was obvious that he is committed to providing the highest level of service to his clients. We appreciate that commitment!

Published at a month ago

It did take quite a bit of time but other than that I was treated very well I was helped more with Gabe the salesman that sold it to me and my father but anyway I was taking care of

Published at a month ago

Service was completed under expected time and as promised. Checked in quickly, and although the service department was busy, work was done promptly.

Published at a month ago

Excellent and friendly

Published at a month ago

Excellent

Published at a month ago

Published at a month ago

Ryan was so sweet and so helpful definitely recommend!!

Published at a month ago

I dropped the car off with Darryl, stopped by the lounge to get some coffee, came back at noon to pick up car. Perfect!

Published at a month ago

Published at a month ago

They ve provided me with great service for years. It s a great & professional team there.

Published at a month ago

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Published at a month ago

Had a wonderful experience. Ryan Walters and everyone else went above and beyond for us. I could not be more thrilled with the service or my Jeep. Definitely go see Ryan!

Published at a month ago

Published at a month ago

Took the truck in for an oil change and tire rotation. Thank goodness there wasn t any required maintenance this go around.

Published at a month ago

They take such good care of my car.

Published at a month ago

The double cousin curse is in the house!

Published at a month ago

Honda Morristown is a great place to buy a car. Professional, courteous, and friendly staff will take care of your every need. Great job guys!

Published at a month ago

The service was business as usual. Seems now the maintenance indicator needs to be reset. It keeps showing me that an oil and filter change is needed.

Published at a month ago

Always excellent service. Service representative was efficient, kept me apprised of progress. He assisted me to my vehicle. Always polite and interested in any of my concerns pertaining to my vehicle.

Published at a month ago

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Excellent

Published at a month ago

Bard Bible wonderful services man. Easy to talk and very respectful.

Published at a month ago

Published at a month ago

Nice people very professional

Published at a month ago

Excellent!!

Published at a month ago

Published at a month ago

took an hour and a half for a $80 oil change. valvoline would never. if i could put 1/2 a star i would smh

Published at a month ago

I highly recommend Honda of Morristown. Great service department. I recently had my oil changed on my honda accord and they always treat me great. Thanks Honda of Morristown.

Published at a month ago

Published at a month ago

Ryan was very professional, courteous and most informative. We were very happy.

Published at a month ago

Daryl was great to work with as usual.

Published at a month ago

Published at a month ago

Ryan and Nick are great!! I ve bought 2 cars from Honda of Morristown both times it was a great experience!!

Published at a month ago

Fair price and work was completed promptly.

Published at a month ago

Published at a month ago

Great reliable service, pleasant experience!

Published at a month ago

They did an awesome job on my son s car. Darryl S is awesome too. He was so helpful in getting my son back on the road

Published at a month ago

Service department worked to resolve a problem with my Mini Cooper. Kenny Hinkle went above and beyond to get it taken care of. This is the group to use for your service needs!

Published at a month ago

RYAN WALTERS IS A GREAT SALES PERSON TO WORK WITH SEE HIM IF YOU ARE LOOKING FOR A GOOD DEAL..

Published at a month ago

Published at a month ago

I took my 2024 Honda Accord Sport Hybrid in for its first oil change, and I was so pleased. Austin Lee you were so great. They were very sincere and sent me a video of what they were doing, and that was awesome. Thank you guys for everything.

Published at a month ago

Austin Lee helped me out today and was absolutely amazing at helping me understand what was being suggested in my multipoint inspection video. He was very friendly and made sure I was aware of the payment resources Honda offers. Honda Morristown will always be my preferred dealership!

Published at a month ago

I bought a RAV4 used from them, When they did their inspection of the car, their were parts missing, example, oil cap, their was also a very small crack in the windshield, When I complained.... Customer Service was not acceptable ... I got sent a video.... So I wont be buying any cars from Rusty Wallace, and my last 2 cars, I did. They gave me a general number 423-254-5025 but no name to ask for, the automated phone system hung up on me twice, and when I finally reached someone it was a miracle..... if you look at when I first tried to call them till now., It was 9 times before I got any type of real response... At least I got a response.

Published at a month ago

Bought a vehicle here working with Ryan Walters in sales. Smooth, painless process. Will return in the future. Thanks!

Published at a month ago

Rome helped me out a lot! When In to say what s up and see what all they had, left that same day with a car! He s a real stand up guy! I appreciate everyone down at Honda Morristown! Go shop with them

Published at a month ago

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Published at a month ago

Excellent

Published at a month ago

Five stars all day long. I normally don t leave post but Ryan Walters was exceptional. I ll give him more stars if they were available. Also, the manager Caleb was phenomenal then over backwards to help me out to work with what I needed. You re looking for a car those are people to talk to and that s a place to go

Published at a month ago

Great experience. Fair value for my trade in, great price on my new car, and wonderful service.

Published at a month ago

Very professional! Austin took great care of me.

Published at a month ago

HIGHLY RECOMMENDED . Very professional and Helpful . KUDOS to Sokol Oruglica . We got stranded on our way to Missouri because of a massive oil leak damaging the motor that was caused by a car service prior to our trip. Without being asked , Sokol went above and beyond by speaking with that service advisor that they left something loose and assisted us in making sure they pay for the repair and ALL. On top of that , he also drove us to the nearest hotel out of goodwill. That is a TOP NOTCH Customer service . Everybody else that we met here are kind hearted individuals . I can never thank you all enough for helping us to be SAFE and to get Justice for what happened.

Published at 2 months ago

Published at 2 months ago

Ryan Walters is a excellent salesman. Great customer service. Answered all our questions with great detail. Fast and courteous.

Published at 2 months ago

Ryan Walters was very attentive and was not pushy about getting a sale. He worked with me to ensure I had a good experience and was able to pay what I could afford. Highly recommend!

Published at 2 months ago

Great service thanks jv

Published at 2 months ago

Did take long to have my oil changed.

Published at 2 months ago

Published at 2 months ago

Honda Morristown truly did go above and beyond for me, I travelled a couple hours after being screwed by other dealerships to buy a car from them, they were super helpful, stayed late, gave me the best deal I could ask for.. 10/10 would recommend these guys.

Published at 2 months ago

The staff is very knowledgeable, with the help of my service representative (Sokol) my repairs were resolved as requested. The staff was very friendly and went out of their way to make sure my needs were taken care of.

Published at 2 months ago

Thank you for helping us Romeo 100% recommended

Published at 2 months ago

Had an oil change on my CRV today fast service and sokul was very helpful thx so much. Oh but please fix the coke machine management. I miss the ice cold cokes ;)

Published at 2 months ago

Published at 2 months ago

Bought the car 8/30 and they want us to pay $1000 to fix navigation screen. It s 4 days since buying the car with big costly warranty Make sure you go to different dealership this one has no sense of customer service nor I guess legal issues LOL.

Published at 2 months ago

Good

Published at 2 months ago

Had oil changed tires rotated and an alignment today Before I got half way back to Rogersville the icon came on indicating low tire pressure. My question is why would the tech not automatically check the tire pressure also He was right there at each tire even if was additional charge. .. just sorry job performance iny opinion!

Published at 2 months ago

It was amazing that I could get a service appointment so quickly! The customer service was outstanding! Austin took great care of us and was extremely helpful and took great interest in our situation on hand. This is the first time we had been to this dealership and we would recommend them to everyone in our area ! So pleased with this dealership and service department. Thank you so much Austin in the service department!!

Published at 2 months ago

I had a great experience here. My sales guy was Ryan Walters and he was outstanding! He was accommodating, patient, and very knowledgeable. He wasnt pushy like most salesman. I would recommend Honda Morristown and Ryan Walters to anyone. In fact I already have.

Published at 2 months ago

My salesman was very helpful, I would buy there again. All the staff was kind, had a good experience.

Published at 2 months ago

Honda Of Morristown is the best dealership to purchase your vehicle from. I give them a 10 out of 10 everyone is very nice, helpful, and they have made my purchase an easy process. Shout out to Austin, who works in the service department when it comes to maintenance. He is very knowledgeable, If I ever have any questions, I can call, and he will get the job done.

Published at 2 months ago

The people that work here are incredible!! Always very welcoming and attentive!

Published at 2 months ago

Published at 2 months ago

From the phone call to make the appointment with Tiffany to my service man Matt was great.They really do care here and are about the customer Matt went over and beyond for us. Well be buying our new vehicle from them ASAP!!!!!

Published at 2 months ago

Published at 2 months ago

Just like every other dealership, you go In for a car under a certain price and they sell you an overpriced car that drops on value 20 grand as you leave the lot

Published at 2 months ago

1st They left my 16yr old daughter for 2.5hrs after an oil change was completed to let her know, all of this was blamed on the service advisor leaving and forgetting to let her know that her cars was ready. She went alone because I m letting my daughter take some responsibility and make her own service appointments, but Hondas service dept dropped the ball. To the point of the service department started to close before they had realized she was over looked. 2nd They failed to address an issue on my car while under warranty. The service records show they had notes to address the issue. However nothing was noted they had actually done so, thus when the issue arises again due to warmer weather, it s out of warranty. Not only have they avoided me for the past several weeks, they claimed they can t fix it, and stick me the bill to go somewhere else. This is my experience, what you do with this information is up to you. Best of luck.

Published at 2 months ago

Have used Morristown Honda service for as long as I have owned the car. Darrell in the service department is always truthful and honest with what the car needs. They always go over and above what is expected!

Published at 2 months ago

Very friendly very helpful everyone there is really nice and I always look forward to going there because they really help me out with whatever I need is great company and they re very fair and thorough. I can t say enough good things about them because I ve been pleased over the four years that I ve been using them now, three or four years

Published at 2 months ago

Great to work with Austin he s always friendly and professional. Keeps me informed and explains what my car needs.

Published at 2 months ago

Published at 2 months ago

Great service! Darryl always takes great care of me and answers any questions I have!

Published at 2 months ago

Always leave satisfied with service. Great staff that is very friendly and helpful. I drive from Knoxville to get my services done.

Published at 2 months ago

The repair associate (Austin) and the technician not only fixed my car but also fixed issues that were caused by another dealership. I was very satisfied with their work and my experience at Morristown Honda. I look forward to continued business with y all.

Published at 2 months ago

I would never buy another car from this place the mangers lie they never return phone calls they send the salesman to meet at McDonald s and food city to sign a contract and can t explain why they need you to resign.Then you get a call from the bank saying we signed the wrong contract. Nick and Pam says they will call you back and never get a call lie after lie!!!!The only good thing I can say about this place Darrell in service was awesome !

Published at 2 months ago

Ryan was very knowledgeable, and no pressure salesman who won my wife and I over to the hybrid CRV. We have had it 3 weeks and are loving the comfort of the car and the mpg.

Published at 2 months ago

Such a great experience from start to finish! Romeo & Braxton both made everything smooth sailing and strived to make my experience AMAZING! Very happy with my purchase and can t wait to come back and buy another vehicle!

Published at 2 months ago

The service advisor was very nice and attentive, and the work was finished quicker than we were used to. Thank you!

Published at 2 months ago

Published at 2 months ago

Published at 2 months ago

I really looked Austin my tech. He even let me borrow one of his books. I looked having a video of what was happening with my car.

Published at 2 months ago

I cant say enough good things about this dealership! Everyone we met, even associates who just happened to be walking by, were all so friendly and kind to us! Jarod and Braxton helped us out more than I can thank them for and I am truly grateful for our experience! We had been looking at local dealerships for a car for 2 months with 0 luck, until we went to Honda Morristown and left with a car that night! Thank you so much to the whole team for your kindness to us!

Published at 2 months ago

Published at 2 months ago

My first time here. Loved the service, quality of service, price of service, didn t use the customer lounge but I noticed a fountain machine and hot coffee wished I had and the outstanding friendliest customer service ever. Robin and Jason are the absolute best team a company could dream of having. I was a customer with them for years at a location in Knoxville today I came back to them. Well worth my time 60 miles out of my way. This will be my Honda Home Service Center.

Published at 2 months ago

Sokol got me right in for my 4 wheel alignment no waiting, great guy to work with J. K.

Published at 2 months ago

Published at 2 months ago

Let me pick what I felt like it with options of course. Super chill and very professional! Second car I purchase with them. My sales man was awesome and on point with everything I recommend him 110 percent his name is ROMEO !

Published at 2 months ago

WOULD NOT RECOMMEND.....Purchased a car from this place had things wrong with it that they didnt tell us about an then it took over 2 months to fix it and when we finally got it back the air conditioning would not work and it was ice cold when we dropped it off to be fixed

Published at 2 months ago

Service department did a great job Toby was great an called before doing any work an sent a video of what was wrong very happy with service.

Published at 2 months ago

I had an issue with my car. Dropped it off Sunday night and they looked at it Monday morning. They also called me a couple times with updates.

Published at 2 months ago

Published at 2 months ago

Austin and the Honda Morristown team are friendly, honest and forthcoming when it comes to service and repairs. If you have any year Honda that needs service, come visit them!

Published at 2 months ago

Published at 2 months ago

Great experience getting my vehicle serviced. Very informative and helpful. Thanks!

Published at 2 months ago

Published at 2 months ago

If you want a car lot that is actually willing to WORK for you, this is the place! Ryan Walter s and Braxton helped me tremendously on my trade and getting me a new car! Highly recommend these two guys!

Published at 2 months ago

Service agent was very friendly and helpful

Published at 2 months ago

Great service at competitive price...very satisfied. Sokol was super.

Published at 2 months ago

Published at 2 months ago

Im actually not pleased. Told me that I needed to take my vehicle to nissan.

Published at 2 months ago

I had a great experience at Honda in Morristown thanks to Nate and Braxton. There was a problem that came up and they handled it professionally. Thanks again guys

Published at 2 months ago

Fast and friendly service

Published at 2 months ago

Published at 2 months ago

On Tuesday August 13 I made an appointment for my mom s CRV for an oil change and 4 new tires. In the past oil changes have taken up to an hour so not surprising that an hour went by with no word about the car after a total of 2 hours and 15 minutes No one has said anything to us so I go to see what s going on. I find nothing has been done to the car and they want another hour and half to fix the fact they took another car instead. I ve bought 3 cars here in the past 2 years and that part was great. If you planning on buying here I would plan on avoiding the service dept. as they really don t seem to care when something goes wrong. And no they did not reach out to me and after my service I get multiple calls asking about service but I sure didn t this time

Published at 2 months ago

Ryan Walters was very easy to deal with. Was not pushy and very friendly. We would definitely recommend him. Made the sale easy to go through.

Published at 2 months ago

Published at 2 months ago

Ryan Walter s helped me find the most beautiful Honda civic today at an amazing price!! He was very helpful and willing to work with my family and I, as well as accommodating us to the best of his abilities. Amazing worker! Would definitely ask for him if he s working!

Published at 2 months ago

Way too long waiting

Published at 3 months ago

In and out w/o any problems or drama. My advisor (Sokol) was great to work with!

Published at 3 months ago

Let me start off by saying these guys helped me so much. When I first arrived I was met by Austin Lee in the service department he listen to my issue I had with my 2023 Odyssey. I explained to him I had my van at Rust Wallace 3 times where I bought it to try to get it fixed. I told him that they couldn t figure it out. Austin set me up an appointment he did everything he said he was going to do and went above and beyond to make sure we was taken care of. My first trip to Honda of Morristown my van was fixed. They will forever have my business. Five star for Austin Lee and the Techs at Honda of Morristown.

Published at 3 months ago

When you go to Honda Morristown ask for Ryan Walter s. He was very nice and helpful and has your best interest in mind very happy with my purchase.

Published at 3 months ago

Published at 3 months ago

Published at 3 months ago

I took my car in with transmission issues at the end of June! There wasn t anything they could do at Honda due to it being a Toyota so they had it sent to their sister store at Johnson City Toyota! Upon arriving there they discovered I did in fact need a new transmission. At first, the warranty company was denying coverage for the transmission but the service manager at Honda, Danielle, really went to bat for me and got them to completely change their minds!!!! She has been absolutely wonderful through this whole nightmare of a situation! I ve bought from Honda of Morristown since I was 16 years old. I m now almost 30 and have bought 3 different vehicles from them. The service is always impeccable! Thank you Honda of Morristown. Your staff, especially Danielle, for always going above and beyond!

Published at 3 months ago

Great service, Austin Lee is one of the best service advisors! Always takes his time and helps in anyway he can. Only one I ll see!

Published at 3 months ago

Romeo hooked us up! We didnt leave confused or frustrated. All our questions got answered with confidence. So thankful for the respect that was shown and the patience that was given!! We 100% recommend!

Published at 3 months ago

Perfect customer service every time!!

Published at 3 months ago

Published at 3 months ago

We were always happy with the service at Morristown Honda until recently. Our last 3 vists have been long and the service poor. The last visit seemed to cause more harm than good. When we got our car back it was making noises that werent there before. When we contacted the service department we were asked to come back. They assured us they would find and fix any issues and it wouldnt take more than an hour. It took nearly 3 and they didnt find or fix anything. They put the tire rotation back to the way it was before the noise started and told us they were just too busy to do more if we wanted to bring it back another day. There werent any other people in the waiting area so were not sure why they were too busy but we werent interested in waiting another 3 hours for them to start over. I crawled under the car when I got home from work and found the cause of the noise. It looks like a plastic clip was broken during the 1st tire rotation and now there is a piece of plastic vibrating in the wind. I tried contacting the dealership the next day through their website and was assured a manager would contact me either through email or by phone. I was never contacted in either case. will be taking our cars to a different dealership moving forward. If youre reading this and decide to go here anyway, I hope you have better luck that weve had and please plan for a long wait.

Published at 3 months ago

Always friendly, courteous and exact in their work. Thanks Morristown Honda!

Published at 3 months ago

Published at 3 months ago

Published at 3 months ago

I would not take my Honda anywhere else for service! Sokol, Austin, and Darryl are the best advisors and always take good care of me.

Published at 3 months ago

Published at 3 months ago

Very pleasant. In and out and on my way.

Published at 3 months ago

Good, courteous service.

Published at 3 months ago

Always great experience. Buying a vehicle or get service done

Published at 3 months ago

I Love my CVR-Hybrid. Romeo was a wonderful, no pressure guy! He made this the most pleasant car shopping experience I have ever had!! Thank you Romeo!!

Published at 3 months ago