NEPA Geeks

152 N Pennsylvania Ave, Wilkes-Barre, PA 18701, United States

NEPA Geeks
About the Company

The areas leading IT service provider! Computers, Laptops, Networks, Voice over IP, Web Services and more for Wilkes-Barre and the surrounding areas.

Reviews
Review №1

Donagh is as good as it gets. A+++++++ computer guy.

Published at 3 weeks ago

Review №2

Great team to work with they can fix anything. Highly recommend

Published at a month ago

Review №3

Went to NEPA Geeks to fix up a custom PC I assembled wrong. They kept me up to date, fixed the wiring, installed an AIO cooler and the OS. Price was really good and would highly recommend them!

Published at a month ago

Review №4

NEPA Geeks is a great laptop repair location! They are very understanding and very courteous when it comes to Customer Service. They are fantastic at replacing hard drives, batteries, broken computer hardware, and other laptop needs. The owner of the store is very kind and comfortable to be around, and they have thrived as a business in the area. We will always choose them for our laptop repairs.

Published at 2 months ago

Review №5

Needed to have my daughters gaming PC repaired and upgraded. They were responsive, quick and reasonably priced. The PC is working beautifully and they were super nice, providing great customer service. 100% will use them again.

Published at 2 months ago

Review №6

Published at 2 months ago

Review №7

Thanks for the quick and efficient fix! On top of phone calls and text messages to give constant updates, very friendly. I would absolutely recommend. Thanks again!

Published at 5 months ago

Review №8

Awesome customer experience with a custom computer build. Knowledgeable and professional! Would recommend.

Published at 7 months ago

Review №9

Great Service at Fair Price. NEPA Geeks recovered my info. Couldnt be happier! Thanks, NEPA, Geeks

Published at 9 months ago

Review №10

Published at 10 months ago

Review №11

Excellent to work with. Had an issue with a Unifi based product and since Jason is the Unifi Expert of the Central Jersey/PA area I had to give him a call. Within a few remote ins he was able to troubleshoot an issue Unifi support didnt want to spend time correcting..

Published at 11 months ago

Review №12

I had a laptop with a keycap that popped off. It just needs to be popped back on, instead, Im told, theyd rather just replace the whole keyboard which is unnecessary. So... beware, youre probably being over-charged for unnecessary or frivolous repairs.

Published at 11 months ago

Review №13

Great problem solvers

Published at a year ago

Review №14

Great guys and fare rates. They get your equipment repaired fast. Definitely recommend checking them out for your computing needs.

Published at a year ago

Review №15

I bought a commercial building which happen to have the camera they installed 4KNVR-8 with 6 cameras. I asked for help to rest the system to complete default because the seller of the building wife does not know how it was set or password because he is not around any longer. They were able to help me resolve the problem amicably.

Published at a year ago

Review №16

These guys are amazing! They have been working with me on upgrading my gaming PC. Much needed. Amazing work!

Published at a year ago

Review №17

Above and beyond

Published at a year ago

Review №18

this is the place if youve got a computer/laptop that needs repairs/upgrades. NEPA Geeks works fast and offers great low prices.

Published at a year ago

Review №19

Jason was awesome. 1-2-3, done!

Published at a year ago

Review №20

NEPA Geeks is a wonderful company. Their response time was impeccable. Jason was able to fix every problem that I had, and he was very reliable. He was a pleasure to work with.

Published at a year ago

Review №21

Published at 2 years ago

Review №22

Published at 2 years ago

Review №23

10/10 would definitely recommend NEPA Geeks. I took my MacBook there for heating issues, loud fans, and a draining battery. They took it in and got it back to me within a day. Customer service was excellent, quick turnaround time, extremely reasonable price, definitely worth it. I have been using my laptop for a few days now since and I definitely notice a difference. They are great!!!

Published at 2 years ago

Review №24

Jason was super accommodating. Fixed my laptop in record time. Great experience. Thanks Jason!!

Published at 2 years ago

Review №25

Had a password issue and contacted Jason at NEPA Geeks and not only was he professional but amazingly quick in resolving the issue and very reasonably priced. I will definitely visit him again with any pc/mac problems.

Published at 2 years ago

Review №26

Published at 2 years ago

Review №27

Needed sons gaming computer fixed when out of nowhere it would not boot up. NEPA Geeks were recommend by a co-worker and I will now never go anywhere else. They diagnosed the problem within hours, kept in contact via text message system and in person. Had replacement part in stock and entire system fix and returned in less than 36 hours. Service and price beat area big box store. Highly recommend.

Published at 2 years ago

Review №28

This is my second time dealing with NEPA Geeks (for 2 different computers). Both times Jason was able to fix my computer quickly and for a very reasonable cost. I had a setting wrong when I got home so he was able to logon remotely and solved my problem in less than 30 seconds! Very friendly folks and they provide an excellent service! I would DEFINITELY recommend them for any computer issues! A+++++

Published at 2 years ago

Review №29

Jason and his team performed well in the failed fusion drive diagnosis and installation of a new SSD in one of our iMacs. NEPA Geeks kept us up to date with progress on this issue and performed all work professionally at a very reasonable price point. It may now be performing at a level which is better than new.

Published at 2 years ago

Review №30

Great service. Excellent customer service. Two thumbs up...

Published at 2 years ago

Review №31

My iMac shut down unexpectedly one day. NEPA Geeks thankfully saved my data from the computer. I was especially grateful because I would have lost many photos and videos of loved ones if it werent recovered.

Published at 3 years ago

Review №32

Very happy with my contacts with NEPA Geeks and the computer work done for me. Timely and professional. Highly recommend.

Published at 3 years ago

Review №33

Repaired my laptop and saved me the cost of buying a new one! Very reasonable prices, completed the repair quickly and responded to my emails quickly. I was impressed with how fast it was repaired. Easy to find the office and had free parking!! I highly recommend NEPA Geeks as you won t go wrong using them.

Published at 3 years ago

Review №34

I was very satisfied with my experience with Jason @ NEPA Geeks. It is so gratifying to find an experienced professional, especially in these times, who has the time and willingness to help with a problem you have that they are knowledgeable about. I found Jason to be a professional who did not try to exaggerate the extent of the problem and what needed to be done to fix it at fair cost.

Published at 3 years ago

Review №35

I had an issue with my 11 year old Mac Pro which rendered it inoperable and requiring service. I contacted NEPA Geeks and made an appointment to have my computer looked at. The NEPA Geeks quickly diagnosed my problem, ordered the necessary part and had it repaired as soon as they received the part. The best part is the price was very reasonable. I cant say enough good thinks about NEPA Geeks and I highly recommend them!

Published at 3 years ago

Review №36

Bought parts for a new computer but was too nervous to build it. I dropped the parts off at NEPA Geeks and within 3 business days my computer was assembled and ready to take home. They took the time to answer all the questions I had and showed me features on the case I wasnt even aware of. Computer runs great and Ive had no issues. Will definitely go back if I ever encounter any computer problems I cant figure out. Edit: Years later my computer was shutting off randomly. They took it in and after a few business days it was back to working perfectly. They took time to answer all my questions and were very accommodating of my schedule.

Published at 3 years ago

Review №37

service was excellent.tech arrived on time he was knowledgable about resolving my issues. would recommend them.

Published at 3 years ago

Review №38

Jason really know his stuff! Great place for Pc and MacBook help.

Published at 3 years ago

Review №39

100% recommending fast service and most important clean work! Thank you ! Positive Responsiveness, Quality, Value

Published at 3 years ago

Review №40

Published at 3 years ago

Review №41

I would recommend NEPA Geeks! Great work! Fast service!

Published at 3 years ago

Review №42

Took my old & new computers in for a transfer. The work was done quickly & economically.

Published at 3 years ago

Review №43

This guy knows what he is doing!!! Recommend him for any laptop repair 10/10

Published at 3 years ago

Review №44

Published at 3 years ago

Review №45

I was going to travel in about 1 day and they quickly resolved my computers broken screen before I had to leave. I was sooo happy. thank you!!!

Published at 3 years ago

Review №46

In just 2 days they got my computer running in top condition again , friendly staff and I think for the work they did it was a great price definitely recommended to everyone who needs their computer worked on!

Published at 3 years ago

Review №47

After getting the run around from another popular local computer repair shop, I contacted Jason out of frustration. I brought my laptop to him that day and he had it back up and running better than ever in 2 days! The excellent customer service, turnaround time and the price were all exceptional! Jason beat the other guys price by more than half while still managing to use the highest quality materials! Highly, highly recommend NEPA GEEKS!

Published at 3 years ago

Review №48

I worked with Mike S. who was very helpful and patient. He was able to get my email up and running in short order. Thanks Mike, I will be recommending NEPA Geeks to my friends and family.

Published at 3 years ago

Review №49

Professional Organized Responsive Fast Any problems from here in out this place will be my go to from now on. I had booting issues with a Custom PC they fixed them immediately without issue and I got my computer back in about 2 hours

Published at 3 years ago

Review №50

I love working with NEPA Geeks. We are a small non-profit and they give us great service.

Published at 3 years ago

Review №51

Jason and team were so nice! They fixed my computer for less then half of what others wanted and were so fast I had it back in less than 24 hours.

Published at 3 years ago

Review №52

Published at 3 years ago

Review №53

I was having virus/malware problems with my Macbook Pro. NEPA Geeks quickly arranged an appointment for me, fixed the issue within one business day, and cleaned it up like new. They were extremely responsive, professional and friendly.

Published at 3 years ago

Review №54

Its nice to see honesty, nd not someone who just wants to make a buck. I am an apple user and even had problems with an apple store so decided to take to NEPA Geeks since a friend a work referred me to them. Theyre honest and good people. Thank you again.

Published at 3 years ago

Review №55

Mike did a awesome job trying to get the iPhone working

Published at 3 years ago

Review №56

They took their time to get all our intricate projects right! Jason and Mike worked right to the end of our workday to ensure the new WiFi, complex closed circuit monitor casting, and new wiring all worked well and came back a few times to ensure no issues after the install! Highly recommended for computing and network help!

Published at 3 years ago

Review №57

Small shop for repairs only

Published at 4 years ago

Review №58

My computer was dying and they brought it back to life. Plus they were able to salvage everything from the hard drive and transfer it to the new one. It s great to support to support a local business down the street from my house instead of the overpriced big box stores.

Published at 4 years ago

Review №59

Ive had them do a couple of repairs/service and they have always been professional and timely. I have also recently been on the phone twice with Sam regarding issues that I wasnt sure would be best solved by taking the device to a shop. Both times, Sam was patient, informed and helpful. Thanks a lot.

Published at 4 years ago

Review №60

Outstanding & fast service

Published at 4 years ago

Review №61

Jason is top notch

Published at 4 years ago

Review №62

I bought components with the intentions of building a PC myself but due to time constraints, I did not have the time to assemble it. NEPA Geeks gladly took it and had it ready in one business day. They installed all the latest BIOS, newest drivers, and the cable management was greatly done. I wish I was able to do it myself but NEPA Geeks exceeded the standards I was hoping for. I will highly recommend them to everyone.

Published at 4 years ago

Review №63

I am disabled on a fixed income and no transportation. I had an issue with an external hard drive and they actually came to pick it up and gave me a free estimate. Very reasonable pricing and they even brought it back to me when it was fixed. Very friendly and professional. I would recommend NEPA Geeks to anyone, I know I will call on them again if I need to!!

Published at 4 years ago

Review №64

Very professional. Kept me very updated with the process. Very reasonable with their rates. Couldnt be more happy.

Published at 4 years ago

Review №65

Prompt, courteous, and professional service. Sam is a demonstrable computer expert.

Published at 4 years ago

Review №66

NEPA Geeks did a great job helping me with my laptop. I will use their services again and tell my friends and relatives to go there. Thank you NEPA Geeks for your outstanding work!

Published at 4 years ago

Review №67

Published at 4 years ago

Review №68

This group is top notch. very responsive, quick and reasonably priced. I would encourage anyone with a computer problem to call them.

Published at 4 years ago

Review №69

Had a laptop screen issue where it would flicker while on battery, and get worse as the battery got lower. Took it here, got it back about a week later. Decent price for the fix. The screen was perfect now, however, the sound had stopped working. Told them about it, they fixed it for free. Would recommend!

Published at 4 years ago

Review №70

Published at 4 years ago

Review №71

Quick diagnostic of MacBook Pro issue, up to date alerts with text messages and quick fix and data transfer to new hard drive. Highly recommend.

Published at 4 years ago

Review №72

Published at 4 years ago

Review №73

I went there to fixed my laptop (screen broken). I really like them and good service respectful people and friendly. I wish them the best ( highly recommended ) 5 stars

Published at 4 years ago

Review №74

Had a problem above my level of computer knowledge. The team fixed it quickly ( same day ). You pay for what you get, fast service and the problem fixed. If you have a problem this is the place to go to . Positive

Published at 4 years ago

Review №75

Published at 4 years ago

Review №76

Computer screen was fixed quick and was a reasonable price

Published at 4 years ago

Review №77

We received awesome service at NEPA Geeks! Very knowledgeable and great return time! Price was good!

Published at 4 years ago

Review №78

Jason and his team were not only polite and super responsive to my issue but had my equiptment back the next day. My laptop is working great now!

Published at 4 years ago

Review №79

NEPA Geeks helped build a custom PC. They were precise and quick in finding and fixing any issues that occurred along the process.

Published at 4 years ago

Review №80

It was very easy to work with NEPA Geeks. i highly recommend anyone that needs their computer fixed with honesty and precision to go to NEPA Geeks

Published at 4 years ago

Review №81

My MacBook Pro (2012) finally crashed. I reached out to Jason and was able to take it to his shop that same day. Dropped it off, the following day I was contacted about how the hard drive failed and it needed to be replaced. That was ordered and fixed and I was able to come pick up the laptop two days later. Id say the laptop works like new! Having a decent idea as to what I COULD have been charged for the part and service, I feel what I paid was very reasonable. Timely response, good price and no trying to get me to buy anything that wasnt necessary. Thanks again Jason!

Published at 4 years ago

Review №82

Great customer service and was finished very promptly!

Published at 4 years ago

Review №83

Fast and timely...and a great price! NEPA Geeks were awesome to work with during a very frazzling time when my work computer decided to act up. Initially contacted another MAC computer service in the area that we normally use - but he couldn t find the time to look at the computer. Shop owner did a search online and found NEPA Geeks - they let me immediately bring the computer to their shop and in a very short time gave me a diagnosis for my computer...It s was DONE . They retrieved all the data and my essential working files and placed onto an accommodating flash drive. Took a couple of days, since my life was on that computer (I work at a local print shop). Customer Service: Outstanding! Amazingly, their service was priced very, very reasonable. We hope that we don t have computer issues anytime soon BUT if we do - we will definitely do return service with NEPA Geeks in a heart beat. Thanks NEPA Geeks!

Published at 4 years ago

Review №84

NEPA Geeks far exceeded my expectations! After getting a $900 quote from Apple for a battery replacement I contacted NEPA Geeks hoping they would be able to do the job for a bit less. Not only did they charge less than 1/3 of what Apple asked for, but they went above and beyond! Additional issues were found with my computer and Jason immediately contacted me and fixed those issues. Jason was easy to communicate with and replied quickly. Repairs were made quickly and my computer is better than before! I would recommend NEPA Geeks to anyone looking for great service and I will absolutely use them again in the future!

Published at 4 years ago

Review №85

Had to repair RJ12 cable and they came through.

Published at 4 years ago

Review №86

Stellar experience with Sam at NEPA Geeks. In home service for wireless network, laptop repair/maintenance. Very highly recommend!

Published at 4 years ago

Review №87

I needed my computer serviced and these guys were great! They updated everything I needed and installed some software I was have trouble with, it was done in one day at a great price. Thanks.

Published at 4 years ago

Review №88

FAST friendly service !! The ONLY computer repair shop I use !! Very reasonable prices.

Published at 4 years ago

Review №89

Excellent shop! Prompt response to my inquiry. Took my MacBook to them twice for upgrades and both times they did super job in a very timely manner. Highly recommended!

Published at 4 years ago

Review №90

Sam explained everything to me upfront and kept me informed while they updated my PC. Very reasonable price.I highly recommend this company

Published at 4 years ago

Review №91

Fast and reasonable. They were professional and helpful

Published at 4 years ago

Review №92

Wow ,I will recommend this great company of repair,apple MacBook Air and others electronic issues to everyone who leave in Pa ,fast repair my devices MacBook Air and I pick up in 2h30 mn same day. Thanks with great price

Published at 4 years ago

Review №93

Awesome!!! Quick resolution to a troublesome tech problem for way less than one would expect for such timely assistance. The staff is friendly and engaging. We were offered multiple solutions with explanations a layperson could understand.

Published at 5 years ago

Review №94

Great place they fixed my laptop quickly and reasonably...highly recommend!!!

Published at 5 years ago

Review №95

Jason and his crew are great to deal with. Our appointment was scheduled quickly and the guys were courteous and very knowledgeable. It is nice to know that these guys are there to help when electronics quit working. Thank you!!

Published at 5 years ago

Review №96

Published at 5 years ago

Review №97

Great service, prompt, terrific with their price! Every time!

Published at 5 years ago

Review №98

Great experience, I dropped my computer off and it was ready the next day!

Published at 5 years ago

Review №99

Thanks for fast informative service. Very easy to work with and reasonable costs. Sam and Jason so polite.

Published at 5 years ago

Review №100

Could not have been more pleased with my experience. Amazing customer service at a fair price. Highly recommend.

Published at 5 years ago

Review №101

They were quick, polite, professional. replacing the battery and up grading the hard drive on my lap top. I am pleased

Published at 5 years ago

Review №102

Published at 5 years ago

Review №103

Super quick service and repair time replacing a hard drive on my iMac .Very friendly and helpful staff. Very reasonable cost. I highly recommend NEPA Geeks.

Published at 5 years ago

Review №104

Good service. Quick turnaround

Published at 5 years ago

Review №105

These guys took great care of my computer for a fair price and repaired it in record time. I highly recommend!

Published at 5 years ago

Review №106

Very helpful and knowledgeable staff helped me extend the life of my Mac. Thank you!

Published at 5 years ago

Review №107

Published at 5 years ago

Review №108

I was having technical issues with my laptop that I could not figure out. NEPA Geeks to the rescue!!! What I thought may be an impossible task was solved in an hour. Quality work for a very reasonable price. As a business owner myself, I felt the customer service was top notch. I highly recommend NEPA Geeks and will be a continued customer in the years to come. Thanks again Jason. You are the Chief Problem Solver!!

Published at 5 years ago

Review №109

Awesome, saved our Office from major delays after loosing almost everything from a storm! Thank you NEPA Geeks

Published at 5 years ago

Review №110

My hard drive died and I thought my data (including pictures of my baby girl) was lost. Everything was recovered in a timely manner. Great service, excellent prices, prompt responses to my questions. Highest recommendations! Thanks again

Published at 5 years ago

Review №111

I would recommend! Very professional, great response time to questions, Knew exactly what was wrong with computer. Gave a price on how much it would cost and how long it would take and the quote and timing were exact. I would come back again I highly recommend.

Published at 5 years ago

Review №112

Sam was very polite and professional. Jason saved my life! They were so fast to have me up and running, in business myself, he knew I had to get back online asap! They are affordable and so customer service oriented that no one could possibly take better care of me and my business. Thanks Jason!

Published at 5 years ago

Review №113

Really fast service, accommodating, and reasonably priced.

Published at 5 years ago

Review №114

Sam and Jason saved me from buying an expensive new tower. They did a great job fixing my 8 year old Gateway Tower. I fully recommend their services. Thanks so much, guys!

Published at 5 years ago

Review №115

Excellent service. Very courteous and knowledgeable. Timely and well versed in everything. Great listeners and doers. Highly recommend this group.

Published at 5 years ago

Review №116

Needed my laptop repaired quickly as I have a term paper due next week. Lucky for me, NEPA Geeks has their office a block away from my home! Sam took it in at 11 a.m. and I had it back the same day by 4 p.m. I will soon be looking to replace my old friend, but Sam was at least able to keep it alive a while longer. These guys know their stuff and the price was reasonable. Thanks NEPA Geeks!

Published at 5 years ago

Review №117

Friendly customer service and very fast turnaround on my desktop repair. Definitely recommended!

Published at 5 years ago

Review №118

Published at 6 years ago

Review №119

Published at 6 years ago

Review №120

Service was great, turn around was even better. Trustworthy and dedicated staff. I would certainly use NEPA Geeks in the future.

Published at 6 years ago

Review №121

Published at 6 years ago

Review №122

NEPA Geeks had my MacBook Air up and running in less than 24 hours. I highly recommend them.

Published at 6 years ago

Review №123

I had quite a few problems with the keyboard and trackpad disconnecting on my Early 2015 MacBook Pro. I took it to Nepageeks initially to look at. They took it apart and made sure the cables were connected and didnt charge me anything. Got it back and the same problem was occurring. I took it to the Apple Genius Bar and they said the flex cable to my trackpad had to be replaced which is strange because the machine is only a year old. They would not replace it for free because it was a month out of warranty. What a coincidence! They quoted me around 90 dollars for the repair. I called Nepageeks because I figured they would charge a lesser price than Apple and it was more convenient for me to pick up. The part itself is only around 10 dollars on Amazon. Nepageeks charged me more than the apple store by around 30 dollars which was surprising but I am happy my laptop is finally fixed.

Published at 6 years ago

Review №124

Extremely professional and prompt with turnaround. I received texts and emails to alert me at every step. They were able to back up every thing from my dead Mac, and I couldnt be more thankful to them. The cost of this was very reasonable. Everything I needed from the old dead computer was put on a nice flash drive and ready for use and it loaded onto my new Mac fast and easy. They discussed exactly what was wrong with the dead computer and the price was very good for the issue and the work involved to fix it. They would not do any work unless I approved. I decided to just get a new computer as I felt it was time for an upgrade. I would not hesitate to use NEPA Geeks again and have already told friends about how wonderful their service is. Thank you!

Published at 6 years ago

Review №125

Published at 6 years ago

Review №126

Excellent customer service, knowledgeable staff and great prices! Saved over 100 dollars versus have a computer fixed at the apple store.

Published at 6 years ago

Review №127

Published at 6 years ago

Review №128

Quite Amazing to have a few Guys who really know what they are in business for !!! I m finished with support from companies online or on phone! Sam, Jason, and Bob are truly the most Professional and intelligent Geeks this side of the Mississippi , They worked on my laptop for 3 days for a very reasonable price! Unfortunately I needed to purchase a new laptop as my repair to Motherboard was not cost effective , They set up my new laptop perfectly with all programs and files I needed to conduct my business !!! Hats Off to NEPA GEEKS !

Published at 6 years ago

Review №129

They were awesome. Did my Mac SSD upgrade in just a few hours and my laptop is faster than when new. Very friendly and communicative with where they were at with the upgrade. Thank you

Published at 6 years ago

Review №130

Excellent service. Jason further assisted me remotely.

Published at 6 years ago

Review №131

NEPA Geeks (Jason) were great at fixing my printer problem .Arrived on time and got the job done . Friendly service

Published at 6 years ago

Review №132

My laptop screen wouldn t turn on so I was referred to Nepa Geeks by a friend of mine. I brought it in around 10 AM, they took my laptop and did a test free of charge to see what the issue was. I received a text message a few hours later stating a part was lose and the repair would cost $80. I ended up having my laptop back in good condition by 2 PM at a reasonable price. Very satisfied with the work and customer service.

Published at 6 years ago

Review №133

I am very impressed with NEPA GEEKS. When I went to the location I met Bobby who was a great help. NEPA had my laptop fixed the next day. I have been telling everyone I know about how the prices there are reasonable and how quickly they work. I will definitely be going to NEPA GEEKS for all my PC work!

Published at 6 years ago

Review №134

They did amazing work and got my Mac desktop working like a champ again after a cracked screen due to shipping mishandling. Very professional and efficient.

Published at 6 years ago

Review №135

Jason, Mike and Bobby really know their stuff. They are so trustworthy. I have been dealing with they for a long time. Thank you guys, You are the best.

Published at 6 years ago

Review №136

Very good. Mike got me back on track w/my desktop computer. Works well now. Thanks .

Published at 6 years ago

Review №137

Fast service. Everything explained prior to service being done. Very friendly staff and easy to get answers to questions in laymans terms. Would definitely recommend NEPA Geeks!

Published at 6 years ago

Review №138

NEPA Geeks offers excellent fast service, reasonable prices, and guauranteed parts. Software issues receive comprehensive diagnosis. Turn-around time is within a day or two. NEPA Geeks can service my iMacs and MacBook Pro to keep them at top performance. Jason Percival and his staff are the best.

Published at 6 years ago

Review №139

Very professional, really nice guys. Kept me updated with texts, emails, and phone calls. Sent invoices before charging me for anything. Would definitely go there again.

Published at 6 years ago

Review №140

Published at 6 years ago

Review №141

Published at 6 years ago

Review №142

Quick service and retrieved my info from busted laptop. Great Customer Service.

Published at 6 years ago

Review №143

Published at 6 years ago

Review №144

NEPA Geeks was able to repair my MacBook Pro for a fraction of the price I would have paid at the Apple store and I didn t have to drive to Allentown. I will definitely recommend them to anyone looking for Mac repairs.

Published at 6 years ago

Review №145

Jason did a fabulous job at a very reasonable price. I totally recommend him and will use his services again.

Published at 6 years ago

Review №146

Awesome customer service! I needed data recovery off a laptop HDD for an administrator in our office. Dropped it off at 9:00 and it was ready by 4:00 the same day. No complaints here!

Published at 6 years ago

Review №147

Published at 6 years ago

Review №148

Worked with Jason multiple times on issues with my business and non-profit. Jason is always readily available and provides TOP notch customer service. I recommend him for any tech need you may have!

Published at 6 years ago

Review №149

Published at 6 years ago

Review №150

I have a Power Mac G4 that Jason helped me get up and running again. I was updated constantly throughout the process of diagnosis, parts needed & total cost which put my mind at ease. I am extremely satisfied of the results and highly recommend NEPA Geeks for any computer issues.

Published at 7 years ago

Review №151

Best place ever. Saved me from chaos started by another shop ripping me off and guessing at problems. Great communication, direct and polite staff, accurate diagnosis, expert opinion on options for repair, very fair billing

Published at 7 years ago

Review №152

Very pleased with the work of NEPA geeks! Grateful for their time figuring out and fixing my computer problems. They are easy to work with and update on each step of the process from beginning to end! Thank you!

Published at 7 years ago

Review №153

Great turn around time and cost friendly. I am depedent on my laptop for everyday business so was on a timeline to get it fixed. NEPA Geeks were resonsive to this timeline. They also delivered my laptop to my place of employement because I could not get down to their shop to pick it up. Awesome!! Thanks so much NEPA Geeks!

Published at 7 years ago

Review №154

The thing I liked most about NEPA was how responsive they were right off the bat! Every email was responded too so quick which made me feel like They were really there too help they broke down what all the issues were with my computer and answered all the questions I asked. I live on the north end of Scranton but can honestly say that ill gladly drive to them whenever I need tech help! Thanks for all the help guys! -Mike

Published at 7 years ago

Review №155

Published at 7 years ago

Review №156

Great Company, great experience, we have recommended NEPA Geeks to numerous people and businesses and have never had any negative feedback.

Published at 7 years ago

Review №157

Very kind and professional people, a blessing when you are in need of good, reliable and fair prices ...will recommend to my friends God bless

Published at 7 years ago

Review №158

Great customer service and when unable to speak with someone, left message and was contacted within 1 hour, was able to complete issues with Mac (not many willing to work on Macs in area), dropped off Wednesday afternoon and picked up Friday afternoon, excellent work and reasonably priced (best in area). Met and exceeded my expectations. will return for any computer issues I have.

Published at 7 years ago

Review №159

Turn around time was great. Super helpful.

Published at 7 years ago

Review №160

Customer service far exceeds our expectation. Turn around time is the best so far. The price you pay for the service is incomparable to the rest in town. NEPA Geeks is our #1 choice. We have tried other companies, NEPA Geeks is beyond comparison. Trustworthiness is the key to success for any business. Dont make a mistake going to Kingston, PA. Go to people who do what they say thats NEPA Geeks in Wilkes Barre.

Published at 7 years ago

Review №161

Took my computer to Best Buy to see what was going on with it. It was going to cost me almost 200 just to give them my computer to diagnose it. I brought it to Nepa geeks and they charged me nothing to diagnose and do the quick fix. Ill definitely be taking my computer there from now on.

Published at 7 years ago

Review №162

without going in to detail, my experience (first one) was excellent in every way. Truly, i was astounded.

Published at 7 years ago

Review №163

I had a problem with my laptop while I was processing payroll for my company. I called NEPA Geeks because I used them before and I love their fast and quality service. They said to bring the computer down on Friday afternoon. I dropped it off after one hour and they called and said it was done. I paid a very reasonable price for such quality and timely service. I would recommend everyone use their service. They are the best in the area. I use them for my business and personal needs. They have never let me down. Thank you Jason and Mike.

Published at 7 years ago

Review №164

I work for a video communications company in the WB-SCR market and recently had a problem with my MAC PRO edit system. Jason quickly diagnosed the problem as a faulty hard drive, had the parts to repair it, transferred the files back into my computer and had me up and running quickly! The quality of the replacement parts were top of the line, customer service was excellent, turnaround time got us going without missing a beat, all for a very fair and affordable price. I would definitely recommend NEPA Geeks to anyone that needed the repair of an apple product. JD/Wilkes-Barre Area

Published at 7 years ago

Review №165

Fast and great help gets rite on my problems and has a fix faster then a call

Published at 7 years ago

Review №166

Very reasonable prices. Also very fast. Dropped off my laptop and got it back two days later

Published at 7 years ago

Review №167

Got me out of a bind more than once !! Very quick and great price !!!

Published at 7 years ago

Review №168

I work for a growing Ready Mix Concrete company in Northeast PA and have been using NEPA Geeks as our IT service for a number of years. Jason s ability to understand what we need and his knowledge of computer technology to make it work have made our batching, delivery and billing procedures efficient, reliable and accurate. His attention to detail, knowledge of programing and ability to update our existing equipment has kept our operation consistent. When modifications are necessary or new equipment is needed the quality of material supplied is top notch at a reasonable cost. Since bringing NEPA Geeks on board their responsibility has grown to include network security, updating and maintenance to ensure uninterrupted ability to complete the tasked needed. Our trust in Jason s ability and honesty allow us to permit him to dial into our network from off site to ensure timely updates and required maintenance without the need of visits to our office. This he does during hours that we are not using our computers so business is not interrupted. If we do need him at one of our sites his response time is very reasonable and the problem is corrected before he leaves. When the rare case arises that the equipment is taken to the office for repair his time estimates for repair are accurate which enables us to plan to work around the problem. He takes his responsibility to our needs very seriously and at a very competitive price. We are very satisfied with NEPA Geeks services and consider Jason a valuable asset to our business. Dick Hughes, Pocono Transcrete, Inc.

Published at 7 years ago

Review №169

Jason has done work on multiple devices for me - laptops, desktops, etc. Hes always so quick with the turnaround and has fair pricing. I highly recommend Jason!

Published at 7 years ago

Review №170

Terrific customer service! Great turnaround time!

Published at 7 years ago

Review №171

Great. Quick, efficient and fixed my laptop. Still working!

Published at 7 years ago

Review №172

the best computer repair geeks in the area hands down!! always quick with the repairs and i highly recommend their yearly service protection--every time i have called the protection is there no matter what my problem is!! thanks jason and crew--i always recommend your company to anyone i know!!

Published at 7 years ago

Review №173

Jason did amazing work fixing my iPad. I definitely would recommend him to anyone who needs any kind of computer work.

Published at 7 years ago

Review №174

I am very particular about who repairs my computers and was so impressed with Jason and NEPA Geeks that I followed them from their original location in my hometown to their current one in Wilkes-Barre. Jason is a knowledgeable professional whose work is precise, timely, and fairly-priced. I have recommended Jason to my friends & co-workers!

Published at 7 years ago

Review №175

NEPA Geeks installed our new office equipment and we couldnt be happier! I told Jason what we needed for our new business model, he installed it quickly and at the right price. Anytime we have questions or concerns he is always there to help.

Published at 7 years ago

Review №176

Published at 7 years ago

Review №177

Very good company. Very professional. work done timely and accurately

Published at 7 years ago

Review №178

Thank you NEPA Geeks for always getting back to us as soon as possible, getting us up and running quickly, and for doing it reasonably priced.

Published at 7 years ago

Review №179

NEPA Geeks are very knowledgeable and incredibly helpful with my growing business. Scheduling is never a problem. I highly recommend them for your computer needs.

Published at 7 years ago

Review №180

Recovered my hard disk quickly and for a reasonable cost. Would use again.

Published at 7 years ago

Review №181

Very fast and excellent service. Jason did an amazing job got everything working properly.

Published at 7 years ago

Review №182

Efficient, knowledgeable service

Published at 7 years ago

Review №183

I have hired NEPA Geeks on several occasions now and the service has always exceeded my expectations. A recent drive failure prompted me to bring my desktop tower in for repair. The staff was courteous and professional and they were able to salvage my data and install a new harf drive for an affordable price within a very reasonable time frame. Whats more is that their system keeps you advised through e-mails and text messages of every step of progress along the way. You would be hard-pressed to find a better computer service in the area!

Published at 7 years ago

Review №184

Jason every time bought the computer in it was fixed.sevice was always excellent thank you very much Bob downing

Published at 7 years ago

Review №185

Published at 7 years ago

Review №186

Needed help with networking and a security camera malfunction and the NEPA Geeks helped out quickly, and solved the issues in a reasonable amount of time. The bill was accurate according to the hours and the charge was so on the mark i have since called them 3x!

Published at 7 years ago

Review №187

Jason did work on my laptop and I was very pleased with his work and the price.

Published at 7 years ago

Review №188

Quick turnaround time and very helpful to our staff team!

Published at 7 years ago

Review №189

Great prompt friendly service!

Published at 7 years ago

Review №190

After my hard drive fried NEPA Geeks had my PC back up and running in no time, would highly recommend!

Published at 7 years ago

Review №191

Excellent Service. Fixed My Daughters Computer Quickly While She Was On Christmas Break. Really Came Through For Us In A Pinch!

Published at 7 years ago

Review №192

They repaired our laptop in a timely manner and assisted us in uploading some items. The laptop has worked fine for a year now. Happy with their service.

Published at 7 years ago

Review №193

Published at 7 years ago

Review №194

Excellent! I was in a panic. I need my MacBook Pro for presentations and I was on a tight deadline. NEPA Geeks took care of my issue in 48 hours. I would highly recommend them.

Published at 7 years ago

Review №195

Great prices they fixed me phone screen and my computer!

Published at 7 years ago

Review №196

Jason is quick and priced right Pete

Published at 7 years ago

Review №197

Jason was awesome! He was able to fix my computer when it wouldnt even turn on. They were able to get it back to me with a couple days, and even called a couple times to give me updates on what they were doing. They price was very reasonable. I would definitely got back and always recommend them to anyone who needs help.

Published at 7 years ago

Review №198

This is a great company with lots of knowledge and made me very comfortable as I am not very well versed in the tech world. The work was fast and very efficient! Very good pricing, I would 100% recommend this company to anyone needing something fixed.

Published at 7 years ago

Review №199

Great experience

Published at 7 years ago

Review №200

I am a returning customer of NEPA Geeks. They have repaired screens for our different iPhones on several occasions and they have always given first rate service. The work was done quickly and efficiently and they kept within their estimate of cost which was reasonable. I definitely will be returning for their expertise as I have a computer that needs repair.

Published at 7 years ago

Company information
  • 6 photos
  • 200 reviews
  • 4.9 rating
  • Phone: +1 570-235-1946
  • Website: https://www.nepageeks.com/
  • Address: 152 N Pennsylvania Ave, Wilkes-Barre, PA 18701, United States
  • Coordinates: 41.246143499999995, -75.87505999999999
Categories
  • Computer repair service
  • Business to business service
  • Computer consultant
  • Computer networking service
  • Computer security service
  • Computer service
  • Computer support and services
  • Data recovery service
Working hours
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
Service options
  • Online appointments: Yes
  • On-site services: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Recycling
  • Electronics: Yes
Payments
  • Credit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes