Computer Planet

1120 PA-315 Unit #2, Wilkes-Barre, PA 18702, United States

Computer Planet
About the Company

We are NEPA's largest and recently voted #1 computer store.

Photos
Reviews
Review №1

Stay away! I had Computer Planet replace a 7 year old Original Equipment Manufacturers part. My keyboard was loose after the repair and would move up and down when typing. Arlington tried to remedy the problem by taping the keyboard in place, yes taping. It did not work and the keyboard is loose today. Less then 2 years later the same part failed. Computer Planet had my laptop for 2 WEEKS! I was told it needed a specific part made by only one manufacturer, although this wasnt a problem with the first repair, he conveniently had the part in his shop. After speaking with other IT specialist I was told it failed so soon because it was either used or the wrong part. It never was quite as secure as the OEM was. During the second repair Arlington now, by his own admission, broke several of the rivets that attach the Mother Board. A few days after that repair, and being charged twice, I have the same problem. According to Arlington when a part breaks is always the users fault. Not because of a used part, shoddy install or the wrong part. When I would call hoping to get my laptop back in a timely manner he was always very rude and unprofessional. That is if someone answered the phone or he didnt randomly close the shop to go shopping.

Published at a week ago

Review №2

Went today and bought my new gaming PC. Absolutely awesome place to shop. Got an amazing deal on my PC. Dude that works there was phenomenal and really helpful with everything. Will be recommending anyone that needs computer work or wants a PC to Shop here. You wont be disappointed!

Published at 2 weeks ago

Review №3

Great experience, diagnosed and fixed my problem in less than 24 hours for an excellent price!

Published at 2 weeks ago

Review №4

Was very knowledgeable and had everything I needed.

Published at 2 weeks ago

Review №5

This is the place to go. Not only did he help fix my computer but he explained what the issue was and gave me options as to what he could do to remedy the situation. Quick, affordable and friendly.

Published at 3 weeks ago

Review №6

Very fast, very fair pricing. Took my PC in for a bios update and CPU replacement and he got it done in 30 minutes, 100% recommend if you want to support you local businesses

Published at a month ago

Review №7

Arlington is incredibly knowledgeable and helpful. If you need any help with your computer needs, go to this guy, hes the only one Id trust.

Published at a month ago

Review №8

Just bought a computer here, very happy, this thing flys, way better and cheaper them Best$uy. Owner is very knowledgeable. Anything you need he has. Thank you Arlington for the great deal

Published at a month ago

Review №9

Passionate and knows a lot

Published at 2 months ago

Review №10

Published at 2 months ago

Review №11

I had a good experience guy had the answer for the problem I had I recommend 100% this place thank you

Published at 3 months ago

Review №12

Published at 3 months ago

Review №13

Published at 4 months ago

Review №14

Excellent service!! Answered phone and fixed my computer while I waited. Ive been to Computer Planet several times with different machines and problems. Theyve always had my computer fixed in a reasonable amount of time and at a fair price.

Published at 4 months ago

Review №15

Took in my computer right after closing hours and fixed some software issues/cleaned it and had it ready the next day.

Published at 4 months ago

Review №16

Very helpful and got my computer fixed in just a day. I had an issue with a flickering monitor and it turned out the issues were bad drive, software and more. The owner was very responsive, knowledgeable and even advised me how to prevent the issues from recurring. Also, he was able to recover and safeguard my files. If you have any issues with your computer, or anything tech related, Computer Planet is the solution. Thanks again.

Published at 4 months ago

Review №17

I had a perfect experience today. I called asking if they carried spare components for sale as my SSD had just taken a long walk off a short pier. I got an upgrade to what I was looking for at a lower price than I expected to pay for the lesser item. The gentleman assisting me also took the time to download a copy of windows on a thumb drive for me so I could easily get my PC up and running with the new hard drive.

Published at 4 months ago

Review №18

I brought my alienware laptop I just bought and he upgraded my memory from 16 to 32 gigs of ddr5 ram and also added a second m.2 2TB hard drive and did a great job all other pc stores want just for the memory 85 and up he only charged me 30.00. Hes a good man and I will do business with him again.

Published at 5 months ago

Review №19

Awesome shop! He got us set up with several PC s and fixed a bunch of our malfunctioning ones for a great price. And he s fast! Highly recommend!!

Published at 5 months ago

Review №20

Great place, reasonable prices and quality work.

Published at 5 months ago

Review №21

Great customer service had everything

Published at 6 months ago

Review №22

Fixed my laptop quickly.

Published at 6 months ago

Review №23

Published at 6 months ago

Review №24

Published at 6 months ago

Review №25

Got this awesome laptop and wireless keyboard/mouse from Computer Planet. The owner is knowledgeable and great to talk to! 5/5!

Published at 6 months ago

Review №26

I have an older Toshiba laptop wanted to get it updated went to Best Buy they literally didn t even look at it said buy a new one so called computer planet and he said bring it down had a few problems trying to to get on WiFi when I got home he said bring it back and he helped me with that he is awesome very reasonable and very nice to me highly recommend I m very happy with my computer it s like new thank you computer planet !

Published at 6 months ago

Review №27

Great service and great location!

Published at 6 months ago

Review №28

Fantastic computer shop! Very friendly and helpful and prices are great!

Published at 6 months ago

Review №29

Great service. Helped me run some test on my laptop and narrow down the problems I was having.

Published at 7 months ago

Review №30

Terrible customer service. Very unprofessional. Business owner was very rude and said he will charge a fee without fixing my usb and without letting me know in advance and nothing is writing on his contract that says that. A very racist environment as he looks at you in a very rude way. Do not recommend this place!

Published at 8 months ago

Review №31

great service and priced wright

Published at 8 months ago

Review №32

Published at 8 months ago

Review №33

Very helpful and great to work with! He offered a fair price for my parts and gave excellent info on how to get rid of the things he couldn t make an offer on. 100% recommend this shop for buying and selling PC s and parts.

Published at 9 months ago

Review №34

The best in town

Published at 9 months ago

Review №35

Overall, my experience with Computer Planet was outstanding, and I cant wait for my next purchase!!

Published at 9 months ago

Review №36

Fixed my pc and did an fast and amazing job great cable management and good to communicate with

Published at 9 months ago

Review №37

Brought in my pc 2 times now for repair and he got it working perfectly both times within a very reasonable time frame. Nice guy and good prices, would 100% recommend the store

Published at 9 months ago

Review №38

Published at 10 months ago

Review №39

The best!!!

Published at a year ago

Review №40

Great and quick service!! Repaired my older laptop and I could not be more pleased with its performance!! Thank you!!

Published at a year ago

Review №41

Great customer service from the computer tech! Thank you computer planet

Published at a year ago

Review №42

I brought my desktop here for a new hardrive after it broke and I couldnt play it for a year. Amazing service,very nice, reasonable pricing and made my computer like new. I will definitely be coming back if I need anything else repaired.

Published at a year ago

Review №43

Went in for a graphics card upgrade and didnt expect him to have one in stock. Took the time right there to replace it, I thought I would have to drop it off and wait like a week. Best service that I have been to by far.

Published at a year ago

Review №44

If you a computer repair or a custom pc built, this is the guy you need to go to. He has been in business for a long time, and he knows exactly what he is talking about. I have had 2 custom gaming pcs built by him and they are both amazing and work perfectly, highly recommend coming here. Great and respectful

Published at a year ago

Review №45

This place is a must go to for anything of your needs from repairs or a part! My experience was fantastic! The dude is very polite, great conversation and very knowledgeable. Im telling you, this is the place to go.

Published at a year ago

Review №46

Helped me with suggestions on what I should do with my laptop instead of buying a completely new battery! Very helpful! Ty!

Published at a year ago

Review №47

STAY AWAY FROM THIS TRASHHEAP OF A STORE. Bought a RTX 3070 used but assured had plenty of life left and came with a 14 day warranty. Cash only was a red flag because the door shows the regular credit card logos. Here I am almost 30 days in and the card dies. No refunds. His store looks like someone came in and destroyed it. Do yourself a favor, stay away from Computer Planet and go to a reputable store like Campbell Business Services, a clean family owned place with very low pricing. Theyve been open 40 years! They know how to make sure their customer is always happy

Published at a year ago

Review №48

Id give zero stars IF I could. Right afterthr 14 day warranty, I went from 3 monitors to two because the $299 RTX3070 has red blinking lights. Cash payment seems sketchy because he knows the cards will fail. He takes cards for everything else but those special deal cards. STAY FAR AWAY! Go to Campbell Business Machines in Dallas, a family owned business with MUCH BETTER PRICING. Stay away from this scam artist. BASICALLY PAID $15 DOLLARS A DAY FOR USE UNTIL IT DIED

Published at a year ago

Review №49

Awesome guy, down to earth and genuinely helpful. Knowledgeable and actually has your best interest in mind.

Published at a year ago

Review №50

Excellent service! Had the parts I needed for my laptop at a great price!

Published at a year ago

Review №51

Fantastic work done by Computer Planet on my laptop. It was running slow and getting error messages every time I would turn it on. Arlington made a few suggestions on how to fix the issue and I left the computer for service. Turn around time was 24 hours and reasonably priced as well. I am extremely happy with the service provided and would recommend him to anyone for computer repairs or builds.

Published at a year ago

Review №52

Went in to get my overheating laptop cleaned and fixed. Dropped it off and received it back 5 hours later with it running 20 degrees cooler! Cant recommend him enough! Will definitely come back for any future needs.

Published at a year ago

Review №53

First thing Saturday morning our computer refused to turn on. Tried to troubleshoot the issue with no success. Fortunately, Computer Planet was open and had us up and working again in no time which is critical running a dog boarding business. Thanks for the quick service and entertaining pen so I could laugh off some stress. Well be back. Valley Dog

Published at a year ago

Review №54

Awesome work done by Computer planet. Helped fix and put together a new gaming PC. Professional work, great feedback and quick service. I have brought multiple devices here and have always recieved excellent and honest support. 10/10 would recommend

Published at a year ago

Review №55

Computer Planet is awesome. This guy knows his stuff. We got a gaming laptop that was perfect for my nephew and when we came back to pick it up we dropped off my computer that I was ready to trash and I am so glad I did it runs so well now better than new. He did his magic and added some goodies it didnt have before. You can even have a custom system built for you. you wont be sold something you dont need and the prices are low. Thanks Computer Planet.

Published at a year ago

Review №56

Great customer service, fast and transparent communication while working on your devices. Conflict resolution very quick. I highly recommend bringing your systems here for work and buying computers here as well. Got my computer working brand new after a series of issues I had with my system.

Published at a year ago

Review №57

Picked up a used graphics card tested with a warranty. Great place to look if you need anything pc.

Published at a year ago

Review №58

Purchased a GPU here to upgrade my old one. Owner was very helpful throughout the whole process, would buy here again in a heartbeat. Thanks a ton!

Published at a year ago

Review №59

We are so grateful to come upon Arlington & the awesome work he did for our family. He has repaired 2 computers and a GPS very quickly with great service and very reasonable prices. One year later, our rehabbed computers still work great. Take that Geek Squad & Staples!! They take forever & cost an arm & a leg.

Published at a year ago

Review №60

Published at a year ago

Review №61

Honest and amazing service!

Published at a year ago

Review №62

Had a damaged laptop battery which they were able to take out immediately on site saving my laptop! Great service and charged a very fair price

Published at a year ago

Review №63

Was looking everywhere for a m2 screw and this guy found me one in minutes. Super nice and very helpful, definitely knows what he s talking about.

Published at a year ago

Review №64

Good communication. A good deal and offered knowledge without the push of a sale. Purchases a computer thats running great and even received a warranty. Highly recommend!

Published at a year ago

Review №65

I brought him a computer that needed a few upgrades to work has it should and he gave me what was in my budget and also took his time and tried to figure out a few extra things on my bios. Great guy. Known his company for many years I would recommend anyone to go to his shop over anyone else. He s got everything under one roof un like every where else that has to order. +++++++

Published at a year ago

Review №66

Great guy and he works with you and knows what he s talking about. He always able to chat and help trouble shoot and solve issues. Really helped me and was great at doing it in a timely matter and gave updates.

Published at a year ago

Review №67

My laptop fan had suddenly broken down and I was at a loss for what I ought to do. I called around asking for a quote on the repair and they got back to me the next day. Left it there on Wednesday and got it back on Friday, both fans replaced and a new coating of thermal paste. They re very knowledgeable and delivered quality service. Very glad that I went to them first.

Published at a year ago

Review №68

The guy I worked with (the owner?) was quick to return my phone call. He was very knowledgeable and friendly. He looked through his inventory until he found the part I needed. Thank you!

Published at a year ago

Review №69

Owner was great! Worked within my budget and had my PC built within a week. Went over everything and took the time to make sure I wad happy with what I got. Would recommend to any gamer looking to have a PC built.

Published at a year ago

Review №70

quick service, knowledgeable and very affordable. Used his services and products for years.

Published at a year ago

Review №71

Bought one of.his rx 6800xts thing runs beautifully! Thank you again Arlington!

Published at a year ago

Review №72

Great service! Friendly attitude! Got what I needed instantly without any trouble.

Published at a year ago

Review №73

Published at a year ago

Review №74

The best computer store in the area. Arlington has been helping me and my family with computers since the early 2000s and there is no where else i would go.

Published at a year ago

Review №75

Great place, had exactly what we needed in a pinch! Motherboard suddenly gave out after a move and we needed a specific one. He had exactly what we needed at a GREAT price! Even stayed open after hours. 5/5 would HIGHLY recommend this place!

Published at a year ago

Review №76

The Owner of Computer Planet, Arlington, has been my go to repair professional for a few years now - his work is thorough, and timely, his rate are fair, and affordable.

Published at a year ago

Review №77

Published at a year ago

Review №78

fixed my computer right up when i thought my only option was buying new parts

Published at a year ago

Review №79

Been here multiple times always friendly and gets what I need.

Published at a year ago

Review №80

Friendly,great service, intelligent, and went above and beyond to help me. Fixed my PC in a few hours same day. 10/10 would come again

Published at a year ago

Review №81

This is by far the best shop you can go to around here; cool, calm, and collected. Looked at the computer for free for 5 min and told me my issue. Great service and prices definitely recommend seeing him if you have issues with your computer.

Published at a year ago

Review №82

Had a compatible cooler for a better price when nobody else was open... Highly reccomend

Published at a year ago

Review №83

Needed a boot disk and was very helpful a+

Published at a year ago

Review №84

My printer stopped working. luckily Arlinton used Team viewer to find the problem and fix it! He was most generous with his time and i would encourage anyone to call him if you have a problem! UPDATE: My modem and router needed to be replaced. Arlington brought both to my house at night! And did a fine job reviving my old computer one more time! Thanks to him

Published at a year ago

Review №85

Published at a year ago

Review №86

Owner really went out of his way to help me find a cord that hasnt been used in 15 years. Really helped me out in a pinch and I will be going back to him. I work in a restaurant for some reference of why it was so important.

Published at a year ago

Review №87

Fair prices and fast service

Published at a year ago

Review №88

Great service! Extremely helpful and knowledgeable! Really shows concern for your needs. Definitely will be back for all my computer needs!

Published at a year ago

Review №89

100% the nicest guy Ive met in computer repair, very knowledgeable

Published at a year ago

Review №90

I did not know anything about this business, but was having issues with my laptop, and decided to stop by and give them a try. What a pleasant surprise, I got, Arlington , not only, diagnosed the problems in seconds, he also gave me multiple options for its solutions . He is not pushy, to sell, very patient, and helpful, repairs were done on time, as promised, thats very important, he went out of his ways to do what was needed, and some. Of course, charges are very reasonable. Thanks for your help.

Published at a year ago

Review №91

Brought my work laptop to Computer Planet for a repair. Arlington took a look, gave me a very fair estimate, and ordered the part. A few days later, when the part came in, I returned with my laptop. Arlington replaced the defective part while I was there. Couldnt ask for better service.

Published at a year ago

Review №92

Purchase new computer. Good prices and excellent service for transferring data from old computer to new. Explained all I needed to know for the new system. Highly recommended.

Published at 2 years ago

Review №93

Absolutely phenomenal computer service shop. The tech here knows exactly what hes doing and talking about. Was extremely friendly and able to take an immediate walk in for service and do a full rebuild on a desktop pc. Will definitely return here for future upgrades and service. Edit: After being a customer for over a year now, I drive over an hour and a half to continue returning to this location for upgrades. You cant beat the quality of care and service you receive here. You will always get an honest answer, true and respectable opinions on what you could do, and shouldnt do as far as upgrades, based off your needs. The owner here will go out of his way to save you as much money as possible and not let you spend more than you need for what you want.

Published at 2 years ago

Review №94

Great work and very knowledgeable and highly recommend , will definitely be coming back for future services

Published at 2 years ago

Review №95

Arlington was great to work with. He is very knowledgeable and diagnosed my problems very quickly. Turnaround time was one day. Pricing was very reasonable. Even more important, Arlington went above and beyond to make sure that my somewhat older unit was brought as much up-to-date as possible. I highly recommend this company and Arlington its owner.

Published at 2 years ago

Review №96

I highly recommend Computer Planet, excellent service. Arlington is very knowledgeable, professional, friendly and patient individual. I have contacted him on several occasions with issues with my laptop, he was always willing to take the time to look at it for me. He updated my laptop with the latest Windows. Very good prices and same day service.

Published at 2 years ago

Review №97

Excellent customer service. I was saved from having to purchase a new computer at what I feel was a very fair price.

Published at 2 years ago

Review №98

The service couldn t of been better and the quality of work phenomenal. He is professional and extremely knowledgeable. Ten ********** Stars - - He s the BEST

Published at 2 years ago

Review №99

Highly recommend for any of your computer needs. Very professional and fairly priced service

Published at 2 years ago

Review №100

I am very impress by the professionalism this guy have. He is very knowledgeable. I really recommend this place to buy, and fix computers

Published at 2 years ago

Review №101

Helped me out in a jam. Fixed my smashed screen in a pinch and was really fair with the pricing. Highly recommend and honest. Thank you!

Published at 2 years ago

Review №102

Was very helpful on my desktop. Will be going back.

Published at 2 years ago

Review №103

Excellent Service! Prices are great. Arlington is knowledgeable, trustworthy and friendly. Whether you need repairs or a new computer, this is the place to go! I highly recommend Computer Planet!

Published at 2 years ago

Review №104

Saved me 100s of dollars by fixing a MacBook someone thought was broken because Best Buy said it couldn t be fixed thank you so much!

Published at 2 years ago

Review №105

Published at 2 years ago

Review №106

Real nice person. Got his job done quick and I find the price to be pretty fair.

Published at 2 years ago

Review №107

I was having trouble connecting my laptop to my printer. It ended up that there was a problem with it but the owner worked with me and troubleshooted until he found a fix. I m very grateful for the time that he put in helping me.

Published at 2 years ago

Review №108

Great customer service! Saved me from having to order from Amazon for a motherboard mounting screw. Gave me 2 for free! Appreciate it!

Published at 2 years ago

Review №109

Very experienced in the job with great customer service.

Published at 2 years ago

Review №110

The service was amazing, he walked us through what he was going to do before doing it. highly recommend!

Published at 2 years ago

Review №111

Highly recommend coming here for your computer needs. Shop owner is kind and efficient with very reasonable prices.

Published at 2 years ago

Review №112

Published at 2 years ago

Review №113

After I went to Geek Squad at Best Buy, as well as called HP, the maker of my laptop, they both couldnt find the issue and wanted to charge me hundreds. I came to Computer Planet and he figured out the issue within minutes and has very fair prices.

Published at 2 years ago

Review №114

Very reliable and knowledgeable. He is committed to your electronics repair and wellbeing.

Published at 2 years ago

Review №115

It took him less than 30 seconds to figure out why my cpu was getting hot. Recommend a brand new liquid cooler, was fixed in less than 24 hours, and now my pc runs high end games at less than 60°. Couldnt be more thankful.

Published at 2 years ago

Review №116

Published at 2 years ago

Review №117

Very helpful and great prices

Published at 2 years ago

Review №118

This business is top in its field. The owner gives you quality service, has excellent skills, and is a wonderful business man. He really cares about his customers and is not greedy. Quality service all around. I drive 45 minutes for his service and because he is one of the hard working, intelligent working entrepreneurs that I can count on.

Published at 2 years ago

Review №119

I can t recommend Computer Planet highly enough. My laptop wasn t working right and Arlington diagnosed it in just a matter of minutes. He explained what was wrong and gave me options including the price. He offered options for virus software and throughly explained the differences. His turnaround time was amazing as he had promised it to be done the same day and held up his promise. Arlington also explained and showed me everything he had done to fox my laptop. I m grateful I didn t have to buy a new one and am looking forward to using this one for a few more years.

Published at 2 years ago

Review №120

After losing my work hardened, well traveled, laptop and my cell phone within several days of each other. I walk through the door with my tail between my legs as they say. Four days later I walked out of there with a smile on my face. If youre having any kind of computer problems or questions at all, this is absolutely the place to go.

Published at 2 years ago

Review №121

I will be visiting again, this guy is fantastic, detailed, experienced, he understood my unique needs for a new laptop and accessories and he nailed it

Published at 2 years ago

Review №122

Published at 2 years ago

Review №123

Kept me informed of everything going on with my laptop. I was so comfortable that I ended up getting two computers. Fair with the prices also.

Published at 2 years ago

Review №124

Ive been a customer for a long time and I always had excellent service with computer planet especially when it was digital addictions in hazleton before they moved to wilkes-barre.

Published at 2 years ago

Review №125

The shop is located in a perfect spot. The advise you receive is priceless and its a reasonable price that you will get. He wont charge you needlessly.

Published at 2 years ago

Review №126

He had what I needed in stock. He didnt try to upsell his inventory. He is a very honest man. He has a customer for life when Im in need. Thanks again!

Published at 2 years ago

Review №127

I had an excellent experience at Computer Planet. I called them yesterday and asked if they sell chargers for my daughters Lenovo Chromebook and he told me to stop by and bring it in. I asked his hours and he said 7pm however he would probably be there until 10 pm working. So I took a chance and stopped by around 8:30 and he was there working and let me in. And fit the chromebook with a new charger. And only charged $39.99 for it. What a deal. My daughter Paige was thrilled that I got her a new charger for she lost her original one. I would recommend Computer Planet if for repairs or if you need a computer they can build one to your needs.

Published at 2 years ago

Review №128

Took my computer to him for having the BSOD fixed it plus updated a log of the hardware inside the computer and it s now running better then ever also helped me with my mic not connecting i would highly recommend going to him for any problems you have he definitely has a repeat customer for any computer needs thanks again

Published at 2 years ago

Review №129

Published at 2 years ago

Review №130

Great job.

Published at 2 years ago

Review №131

Arlington was great to work with, will always go back to him, thank you for your help

Published at 2 years ago

Review №132

Published at 2 years ago

Review №133

This place stands out from the rest Professional,Honest,Decent pricing and Timely Servicing. They fixed my computer that was on the fritz.They were able to diagnose said problem and actually helped me to avoid further inconveniences with it. Highly recommend them!

Published at 2 years ago

Review №134

Brought my 2012 Macbook in to be fixed. The owner was very knowledgable and straight forward gave me all my options with prices right up front. I left my computer there over night and the next day he called and said it was ready to pick. Couldnt be happier with the service. Highly recommend.

Published at 2 years ago

Review №135

Published at 2 years ago

Review №136

Thus guy is a great guy does a great business with all ppl

Published at 2 years ago

Review №137

I had battery issues on my Macbook Air 13 and the guy fixed in 5 minutes. He saved me $200 as I would payed so much money at Best Buy which I would ve had to wait weeks for to return when I have dj gigs coming up. The guy was very professional and detailing of what I needed done and I highly recommend him over any othet computer store.

Published at 2 years ago

Review №138

Arlington is very knowledgeable and very professional. He really knows his stuff. We brought our grandsons computer in to get fixed and he also updated it within a very reasonable time. I would definitely recommend him to everyone.

Published at 2 years ago

Review №139

If youre looking for a quality computer at a great price, this is the place to look. Arlington is very knowledgeable and can fit you with the best computer for your needs. He takes the time to install the best hardware to sell you a machine that is lightning fast and will last!

Published at 2 years ago

Review №140

Had to find a Y-cable (splitter) for some new fans that I purchased for my computer, and Computer Planet had just what I needed. Was able to get it same day AND support a local business. Not to mention, I had a good talk with the owner about PC building. Hes helpful and knowledgeable, and I plan on going back in a few months when I eventually upgrade my graphics card (which he has several of at reasonable prices, thankfully). If you need computer stuff, definitely give this place a shot. Its one of the best in the area.

Published at 2 years ago

Review №141

Excellent service highly recommended

Published at 2 years ago

Review №142

Fast and amazing service . Fixed my computer in literally an hour. Very knowledgeable as well. I would 100% recommend.

Published at 2 years ago

Review №143

Great experience. My Macbook Air had dog piss inside and they saved it. Only place that knows what theyre talking about! Highly recommend!

Published at 2 years ago

Review №144

Published at 2 years ago

Review №145

Helped me update BIOS on a motherboard, and charged reasonable prices. Was very friendly and professional.

Published at 2 years ago

Review №146

After discussion with the owner I decided to add additional memory and update to Windows 11 on my laptop. He was very responsive to my questions and had my computer done the next day. When I had trouble reloading my security software I brought it back in and he restored back to his updates and helped me load it without further problems. I would recommend Computer Planet to everyone. Great service and prices!

Published at 2 years ago

Review №147

Went there after making a mess myself. Arlington fixed everything for me. He didn t charge much at all. Great service. He won t try to pull one over on you either. I went in another time with my heart set on getting a PSU (watching too many YouTube videos) and he told me the one I have is perfect. No need to waste money on it. Any other place would have sold me a power supply even though I really didn t need a better one. Also he s fast.

Published at 2 years ago

Review №148

Very nice guy, and very fast service! I messaged about a battery change and he said I could come in whenever, and he had it fixed in no time. Would recommend!

Published at 3 years ago

Review №149

Thank you for your patient just want to thank you for your service.

Published at 3 years ago

Review №150

100%, satisfying the man know what is doing you wont be disappointed

Published at 3 years ago

Review №151

Published at 3 years ago

Review №152

Had a cpu issue and this guy went above and beyond for installing stuff cleaning stuff cant thank him enough best customer service/quality around! Totally recommend

Published at 3 years ago

Review №153

Excellent service backs his product did everything he said he was going to do

Published at 3 years ago

Review №154

Great service, and cheap prices for good quality

Published at 3 years ago

Review №155

After being told by so called computer geeks and computer expert that my laptop computer was SHOT and UNREPAIRABLE and was told that they had nice deals on new computer ready to sale me, I made as a last resort a visit to Computer Planet, (it should have been my first) not only He fixed my Laptop Computer but made it even better then it was with new updates. All this for a fraction of the price of the cost of their new computers. By the way the service was fast too. Thank You Computer Planet, my laptop works great, you have gained a faithful new costumer.

Published at 3 years ago

Review №156

Published at 3 years ago

Review №157

Took my PC there after my power supply gave out on me. Not only did he fixed that but did a full diagnosis on the computer. Answered every question I had and pointed out that the guy that built my computer had put in a used SSD. Will recommend to anyone who is looking to buy a new PC or repair one. Same day fix!

Published at 3 years ago

Review №158

Took my PC in for issues and received great service, things were explained thoroughly and I was given multiple options. Wonderful experience would go again if issues arise again.

Published at 3 years ago

Review №159

Affordable prices, did a wonderful job, and is a nice person that explained it very nicely.

Published at 3 years ago

Review №160

Had to replace the battery on my laptop- something I ordinarily could do myself but the screws were stripped. Computer planet was fast an efficient in doing this for me. Would go back if i have other issues

Published at 3 years ago

Review №161

very knowledgable and friendly. good prices!!!!

Published at 3 years ago

Review №162

Fixed it in one day and awesome set of skils and new what he was talking about

Published at 3 years ago

Review №163

The experience was great! The man was super friendly, easy to work with and he had the cheapest price!!

Published at 3 years ago

Review №164

This guy was amazing! Very personable and helped me meet my needs. The computer is excellent. I am very happy with their service.

Published at 3 years ago

Review №165

Good service

Published at 3 years ago

Review №166

Computer planet fixed my macbook in 2 hours for a quarter of the price I was expecting from apple. Thanks Computer Planet!

Published at 3 years ago

Review №167

Over a year ago was my 1st experience with this business. Being a senior citizen and not having any knowledge of computers ( other than a few basics ) I found Computer Planet, Scared of the costs and not knowing what to do I relied on them to give me service at a reasonable cost and a good job. I got both and now through not knowing I allowed what was most likely a big mistake someone into my computer in an attempt to setup a device and they said I had a virus and wanted $345. to fix it. Seeing Red Flags and getting scared I shut down my computer and rushed to contact CP and within a few hours and a nominal fee was up and running safely again. Although I cant speak for others I can say I trust and appreciate the service I have received and would recommend this shop to anyone that needs honest fair service

Published at 3 years ago

Review №168

Great service, replaced my laptop screen in 10 minutes! Very responsive

Published at 3 years ago

Review №169

Great service and great prices. Owner was very knowledgeable, and was able to resolve my issue quickly.

Published at 3 years ago

Review №170

Great people , great service, fast and friendly

Published at 3 years ago

Review №171

I had an issue with crashes no BSOD and he found the problem quickly and we got the issue addressed. He got it done within the day.

Published at 3 years ago

Review №172

Came in for a general diagnostic of a faulty pc. Very helpful and knowledgable. Saved a lot of money long term by stopping in. Thanks so much!

Published at 3 years ago

Review №173

Great service. Great price. I would never go anywhere else

Published at 3 years ago

Review №174

I had a sceen replaced on laptop I had tried myself and failed. Computer planet had it up and running in one day. Also had a hard drive replaced and keyboard on another laptop which was repaired in no time at a reasonable price. Would recommend business to anyone.

Published at 3 years ago

Review №175

Very friendly, the owner went above and beyond to help with everything my boyfriend and I needed! Very affordable as well!

Published at 3 years ago

Review №176

Published at 3 years ago

Review №177

Published at 3 years ago

Review №178

Published at 3 years ago

Review №179

I called asking for iMac memory and he new exactly what he had and how much it was. He even offered other tips in to speed up my machine. Computer stores can be an unpleasant experience and it all starts with customer service. Fortunately, Computer Planet has exceptional customer service. Friendly, knowledgeable, and fast.

Published at 3 years ago

Review №180

Was in need of a 8gb ram he was very informative about what I needed and why.If you need anything and are in the are this is the place to go!!

Published at 3 years ago

Review №181

The owner is very knowledgeable, helpful and friendly. He fixed 2 problems with 2 of my laptops, 1 very old and 1 new in 1 day! I didnt have to replace anything. Im happy I found him!

Published at 3 years ago

Review №182

My laptop was fixed fast,professionaly,on high quality level for very reasonable price.Very helpful owner who really does care about customers.Thank you.

Published at 3 years ago

Review №183

They do excellent work. They know exactly how to fix things and explain the process while doing it as well as the issue. Highly recommend their services

Published at 3 years ago

Review №184

The owner, Arlington, is a very gifted professional who is a master of computer details. He has been so helpful addressing our computer issues and spending valued time recommending how we can get more life into our older computer. He isn t pushy but instead, he shares valued information for the consumer to decide.. When my husband had a question once we brought the computer back home, a call to computer planet was immediately answered and his help to address our issue was invaluable. We both recommend Computer Planet without hesitation and we will continue to use his expert advice in the future just as we have in the past. He has rebuilt our computer in the past and, if necessary, he even makes house calls. Anyone needing professional computer assistance from building high end programs to a simple battery insertion..should try computer planet.

Published at 3 years ago

Review №185

Greate service fair pricing

Published at 3 years ago

Review №186

We recently got a PC from Computer Planet and absolutely love it. My kid is a Call of Duty gamer and needed a better experience than the XBox. We re both so glad we found this place! The service was quick and the owner is very helpful and there for you to answer questions. Excellent customer service, excellent quality work, and excellent computer!

Published at 3 years ago

Review №187

Awesome guy to deal with! Came in blind about anything computer related, didn t try to up sell me anything I didn t actually need and was very knowledgeable. Will definitely recommend and be a repeat customer!

Published at 3 years ago

Review №188

I called to get support as I was not able to preform needed work to my computer.I wanted to bring it in and was willing to pay, the rep spent more time telling me to do it myself.

Published at 3 years ago

Review №189

Honestly i have not one complaint. Very efficient and knows what hes talking about. Great customer service. Truly doubt ill be going to any other stores.

Published at 3 years ago

Review №190

Good communication with customers and gives a lot of information. Good prices too

Published at 3 years ago

Review №191

Very helpful and great service

Published at 3 years ago

Review №192

CP is the most responsive and efficient computer repair business in PA. Very friendly and scrupulously honest businessman, excellent prices and worth every penny. Highly recommend !

Published at 3 years ago

Review №193

I was blown away with the knowledge and customer service I had received and wouldnt recommend going anywhere else but here. He answered every question exceptionally and I was leaving with a big smile on my face! If youre looking to learn more information or looking to buy parts or even a fully built PC this would be the place to go.

Published at 3 years ago

Review №194

Went in to get my laptop repaired after a previous technician had attempted to repair it and failed. He managed to get the laptop working again at an affordable price! Would highly recommend

Published at 3 years ago

Review №195

Owner offered diagnosis for free, replaced parts within 2 days

Published at 3 years ago

Review №196

The owner is very knowledgeable about computers and will fix anything. Its one good place for a repair shop. the owner is a very good professional. The owner also offers good pricing for used items. I would highly recommend this place for unique items. The owner is also friendly and very responsive he gives great detail on any computer.

Published at 3 years ago

Review №197

Simply the best computer repair store in the area!!! We had a serious issue with a laptop. Other computer places told us to junk it, at least the ones that were even open. We needed a fast repair. The Computer Planet fixed it fast and inexpensive. They also answered all of our questions with courtesy and non computer geek terms. I pray to the computer Gods that I dont have a computer problem again, but if I do Im definitely taking my computer to Computer Planet!!!

Published at 3 years ago

Review №198

Excellent service from Arlington.

Published at 3 years ago

Review №199

Quality service from a knowledgeable owner. Was able to find what I was looking for within minutes. Large variety of computer components, new and old, with great prices to match. Highly recommended!

Published at 3 years ago

Review №200

This local computer shop puts the big tech box store to shame. Knowledgeable and a no nonsense assessment of the problem with the most cost effective solution to get the computer back up and running all in a quick turnaround. Within 5 minutes of entering the store the problem was diagnosed, within 5 hours the computer was fixed and ready for pick up.

Published at 3 years ago

Company information
  • 3 photos
  • 200 reviews
  • 4.8 rating
  • Phone: +1 570-455-2854
  • Website: http://computerplanetpa.com/
  • Address: 1120 PA-315 Unit #2, Wilkes-Barre, PA 18702, United States
  • Coordinates: 41.257064799999995, -75.8233032
Categories
  • Computer repair service
  • Computer store
Working hours
  • Sunday: Closed
  • Monday: 10 AM–6 PM
  • Tuesday: 10 AM–6 PM
  • Wednesday: 10 AM–6 PM
  • Thursday: 10 AM–6 PM
  • Friday: 10 AM–6 PM
  • Saturday: 10 AM–2 PM
Service options
  • On-site services: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Recycling
  • Electronics: Yes
Payments
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes