Lou's Jewelry & Pawn

Very happy with Lou's! They buy, sell and repair jewelry as well as their pawn service. After a relative passed away, my wife wanted to sell an inherited item that she assumed was costume jewelry. Lou's bought it from her for much more than she expected, since it turned out it was real gold! We were impressed with their honesty and integrity! They have also repaired broken necklaces and watches for us, at reasonable prices. A manager, Charlene, is very friendly and helpful. She makes special efforts to provide good service.

Published at 2 months ago

Pleasant and professional staff here. Iconic in Philadelphia for decades . These guys are the real Stars of Pawn. Lou is well informed however if he doesn't know , he will find out promptly. I have only experienced great sales and buying in the shop. Always my first choice!

Published at 4 weeks ago

Mike and David are the best. Whenever I am low on cash, they always help me. I pawn my jewelry and that set me up nice! Great customer service and wonderful gentleman. The best.

Published at 2 months ago

Had inquired about some microscopes, they had me send an email with a picture. (They are saying they never received) When I called to see if they would take them, they put me on hold for 20 minutes before I hung up. Prior to the 20-minute hold, they had hung up the first call completely. When I called them out, they said "oh our phone system is weird." Horriable customer service

Update : When I called to ask why I was placed on hold, the owner confronted me about this review and was very upset that this was left. Unprofessional!!!!

Published at 2 months ago

Trash pricing tbh brought in a nintendo switch oled that was in good condition with the joy con's that alone should of got me at least 100 but not only did I bring that but 3 good games perfect condition 2 controllers for the switch in good condition not to mention the Nintendo dock for it to hook up to a TV or what ever and the charger for it and guess what everything works perfectly and you wanna know what I was gonna get for all of that 80 buck like idk if it's cause I'm young he though he could get over on me with that price but nah I should of at least got an offer for 100 at the bare minimum considering all the stuff combined cost over 350

Published at 2 months ago

Lou’s is very professional and answered all my questions when I contacted them. They were extremely helpful and gave great service. Thank you

Published at 2 months ago

My experience today it's really bad ,the white guy with the bear don't know how to talk to the customer nicely ,what kind of business it's that he so rude and mean he so racist never again I will come to that store

Published at 3 months ago

I been coming to 69th st pawn shop for over 20 years, Lou’s pawl shop and the people that work there are my best kept secret

Published at a month ago

The way they do service Im surprised Pawn Shops are still in business. Never again.

Published at 4 hours ago

Published at 2 weeks ago

Great experience Dave and Mike Are the Best

Published at 2 weeks ago

Published at 3 weeks ago

Published at 3 weeks ago

Published at 4 weeks ago

A very pleasant professional fare enviroment. Nice!

Published at 4 weeks ago

Pleasant and professional staff here. Iconic in Philadelphia for decades . These guys are the real Stars of Pawn. Lou is well informed however if he doesnt know , he will find out promptly. I have only experienced great sales and buying in the shop. Always my first choice!

Published at 4 weeks ago

Published at a month ago

Had a very good experience today. Fair and professional.

Published at a month ago

I been coming to 69th st pawn shop for over 20 years, Lou s pawl shop and the people that work there are my best kept secret

Published at a month ago

Published at a month ago

Very happy with Lous! They buy, sell and repair jewelry as well as their pawn service. After a relative passed away, my wife wanted to sell an inherited item that she assumed was costume jewelry. Lous bought it from her for much more than she expected, since it turned out it was real gold! We were impressed with their honesty and integrity! They have also repaired broken necklaces and watches for us, at reasonable prices. A manager, Charlene, is very friendly and helpful. She makes special efforts to provide good service.

Published at 2 months ago

Trash pricing tbh brought in a nintendo switch oled that was in good condition with the joy cons that alone should of got me at least 100 but not only did I bring that but 3 good games perfect condition 2 controllers for the switch in good condition not to mention the Nintendo dock for it to hook up to a TV or what ever and the charger for it and guess what everything works perfectly and you wanna know what I was gonna get for all of that 80 buck like idk if its cause Im young he though he could get over on me with that price but nah I should of at least got an offer for 100 at the bare minimum considering all the stuff combined cost over 350

Published at 2 months ago

MS. CHARLENE AND THE REST OF THE TEAM AT LOU S JEWELRY AND PAWN R THE BEST . BEN DOING BUSINESS THERE A MANY YEARS . MS . CHARLENE PRECIOUS

Published at 2 months ago

It s a great place

Published at 2 months ago

All around great service ....Thank you Charlene!

Published at 2 months ago

Lou s is very professional and answered all my questions when I contacted them. They were extremely helpful and gave great service. Thank you

Published at 2 months ago

Mike and David are the best. Whenever I am low on cash, they always help me. I pawn my jewelry and that set me up nice! Great customer service and wonderful gentleman. The best.

Published at 2 months ago

Had inquired about some microscopes, they had me send an email with a picture. (They are saying they never received) When I called to see if they would take them, they put me on hold for 20 minutes before I hung up. Prior to the 20-minute hold, they had hung up the first call completely. When I called them out, they said oh our phone system is weird. Horriable customer service Update : When I called to ask why I was placed on hold, the owner confronted me about this review and was very upset that this was left. Unprofessional!!!!

Published at 2 months ago

My experience today its really bad ,the white guy with the bear dont know how to talk to the customer nicely ,what kind of business its that he so rude and mean he so racist never again I will come to that store

Published at 3 months ago

Maybe it was a bad day or he was tired. But the redhead gentleman that I spoke with today was very unprofessional.

Published at 4 months ago

Published at 5 months ago

David the Watchman always takes good care of me and my watches He is always polite and pleasant and has a nice manner about him.

Published at 6 months ago

Typical Pawn shop..low ball offers catering to the dregs of society

Published at 6 months ago

Very detail oriented indeed and very courteous.

Published at 6 months ago

Staff is not nice

Published at 6 months ago

Published at 6 months ago

My experience at Lous was great. The customer service from both Lou and David was very pleasant.

Published at 6 months ago

Bald dude with glasses is a prick that absolutely shouldn t be working in customer service. Rude, unprofessional, and had a serious lack of product knowledge and expertise

Published at 6 months ago

My experience today at Lou s was exceptional. When coming ensure you see David he s the best in Philly.

Published at 6 months ago

Great place to shop for all your needs and be sure to see Charlene cause she s the absolute best!!!

Published at 6 months ago

Just horrible my car is messed up from just driving down there with all the potholes and cracks in the streets around that area there s no money in Philadelphia so don t bother sell anything here

Published at 7 months ago

I cant thank Lous Jewelry &Pawn enough. I recommend anyone to buy or pawn here. They are the best!

Published at 7 months ago

Published at 7 months ago

They wouldn t take an Untouched Xbox 360. They said they only take the New Gen consoles which doesn t make sense for a pawn shop.

Published at 10 months ago

Shady business practices very disappionted in Mikes handling of my situation...my merchandise has sentimental value to my family and he switched the ticket to keep my novelty chess set for hisself and lied and said it was put on ebay

Published at 11 months ago

Just horrible I brought funko pops in last week and they lowball me and say they re not popular anymore and they go for higher prices than 30 dollars, they didn t even look at each to see what the value is, it s a outright insult to me and those who collect them I won t be coming back

Published at a year ago

Great Customer Service, exceptional jewelry! I had a great experience at Lou s!

Published at a year ago

I just wanted to say it was my first time and I was upset because the store next door the service was terrible but that will be a different review.. when I walked in Mike greeted me kindly and brought out a smile, he gave me exactly what I needed which was information on a ring I inherited he answer all my questions and explained in detail I appreciate you Mike thanks for making me smile - Karen

Published at a year ago

Very friendly and pleasant

Published at a year ago

The staff is always friendly and helpful. The atmosphere is pleasant and the pay out is always right. I have been coming to the shop as far back as 1986 and still going. Keep up the good work!

Published at a year ago

Tried to steal my rings

Published at a year ago

A worker there, Michael, was extremely helpful with me. Gave me important information about selling jewelry that I was not aware of. Very nice.

Published at a year ago

Saw a commercial for Lous and had to check it out. Got a parking spot right out front and walked in. So much cool stuff!! Was going to stop by and was there for over an hour! I picked up some old school Flyers memorabilia and some cool knives! The employees were helpful, not pushy and knowledgeable. I wasnt selling anything on this trip, but saw a few people come in with items and walk out with cash and they all looked happy with the deal. Will be back to buy and sell!

Published at a year ago

Best place ever. Always willing to help. And they care about ur Merchandise and also gives u time if needed. Love all workers their.Thanks Lous

Published at a year ago

That star is for the people not you guys ,disgusting is cool negative people or place will Parrish . Beyond dissatisfaction. The black sick and I m black smh the sit there like ,,, yes master I eys going to get over on everyone rob people of their money .smh quote 200 they offer for item 30. Dollars smh I went 3 times for opportunity s every time I get Hilary vibes sick people

Published at a year ago

Lous jewelry&pawn is the best place to make a deal on your pawn or loan, go there, the people are nice

Published at a year ago

Lous has always been one of the best pawn shops around. Straight up honest and fair. Two thumbs up Remember, they are a business and need to make money also. They cant buy items for retail or Ebay prices as it would put them out of business. Furthermore you cant compare Ebay prices to realistic prices as many people selling on the site are trying to squeeze as much out of you as they can.

Published at a year ago

Published at a year ago

When times get hard, and you dont know where to go, go to Lous Jewelry & Pawn for the best deals professional, fair and honest staff. Lous will stop your blues

Published at a year ago

Published at a year ago

Very professional and helpful with service Securing items thank u guys

Published at a year ago

I havent been to Lous in a while but Charlene and her co-worker were just as friendly and happy to see me which made me feel right at home. I hope they continue to keep those two employees , they are an asset to Lous.

Published at a year ago

I love going their lots of jewelry of all different kinds and the loan dept. Is amazingly fair.

Published at a year ago

I sat there in line with my stuff just for These guys offer me $20 for a $300 chainsaw and all he can say is the chain is bad, chain is $15 brought in another piece of $400 equipment didnt even take it they dont take everything thats a false advertisement and to offer me $20 for an echo chainsaw gots to be smoking something because we know theyre going to sell it for close to the retail price I havent met the owner but the people I met I would not do business again, you not going to take something are you going to offer some bogus low price let the customer know before I stand in line for 20min its just the overall bad experience here and I highly would not recommend and my position on Google speaks for itself

Published at a year ago

In and out best pawn shop around, David the best

Published at a year ago

I bought a beautiful pocket watch from Lous, thanks to Walt Kline, who assisted me through the whole deal. What great people. I am more than satisfied with my purchase. Thank you and I will be looking on your website and Ebay for more items. 10 STARS. Best regards, Walter Norcross Sr.

Published at a year ago

Great shop they know there values.

Published at a year ago

Very friendly in helping

Published at 2 years ago

Worst pawn shop in upper Darby and Philadelphia!!!!!!! Rude people work here and they give out the lowest prices!!!!!!!

Published at 2 years ago

Great place , no bs , straight business

Published at 2 years ago

Published at 2 years ago

I went into this shop a couple of weeks ago to get a new NexsCard, I went to the window and patiently waited to be acknowledged, there stood three men talking and joking/laughing amongst themselves, never acknowledging my presence, it takes no time to say I will be right with you, I just walked out!!!!! I refuse to give my money/business to businesses that dont respect you, its almost 2023 these types of businesses in our communities wont be around for much longer, their time is soon up!!!!

Published at 2 years ago

It was not good. I was vastly underpaid for my item and have recommended to all family and friends to not shop, pawn, or cash any checks with your establishment. Your not a pawn shop, your a racket.

Published at 2 years ago

Truly appreciate your help and support and time for your Trust

Published at 2 years ago

Met with David , he was very knowledgeable and professional. Great experience.

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

I love this store everybody is nice been goin here for a long time love this store

Published at 2 years ago

Best Pawn Shop in Town. I went to store to sell my jewelry that was already there! I spoke to Charlene who seen I didn t want to really get rid of it. So I was able to be loaned the money I needed while they still were able to keep my items until I come pick them up. They are Awesome and helped me out A lot. They are the best!!!!!

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Very, Very personable with customers!! I would recommend anyone that have a need for a list of things needed from jewelry to musical instruments go to LOU s on 69th street.

Published at 2 years ago

Published at 2 years ago

Its my first and last time there. You be better off keeping your items. A rip off.

Published at 2 years ago

Published at 2 years ago

I was so broke my corns hurt to the extent that I couldnt walk more than 20 feet ignoring the pain when I put shoes on and my car, I dont know how much fumes remained but I tested the limits. Now I know empty means you have 1/4 tabk left. It was that lower than E. I had to get a loan, my lights was out at the house and i was charging my laptop and phone. Ther i go with my most treasured item, a recently replaced Berringer BX. Arguably my most valuable asset. I was offered $20, with promise to pay 24 in 30 days. At first I was offended because I wanted a $50 loan, to put at least $20 in gas cause I drive their on fumes and the rest to get a lil herb and food. Notwithstanding, I suppose he knew the value I placed in must have placed in it and didnt know if I was employed and wanted to make it affordable. Thank you. Great customer service, It just may be that that loan propell me to a Millionaire. Lets see you tomorrow

Published at 2 years ago

Say what you will. Lous is the only legit pawn shop in the area. Fair deals on pawns and staff works with you. Ive been going there since the 80s.

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

I think just like Pawn stars I was taken advantage of but its all good. They good peoples but need to be fair in the dealings.

Published at 2 years ago

Published at 2 years ago

Hey, Lous is always there when you need to visit. Its a small piece of mind to know you have a plan B. Have a Great Weekend Everyone!

Published at 2 years ago

I really like about lous thy offer extend layaway long as payments are being mad

Published at 2 years ago

Brought a piece of jewelry to loan against, it s been appraised for a few thousand and the guy behind the counter told me it s not worth that (he said maybe $400). I have the appraisal at home. Guess who won t be getting my business, Lou s. To top it off the guy was rude and laughed in my face when I told him what it s worth. Don t give this guy your business!

Published at 2 years ago

Very Friendly Staff, Parking Sucks big time.. Fair deals, and will take what many smaller places wont.. Your stuff is never worth as much as you think. Still good experince

Published at 2 years ago

Always professional, courteous and expedient service. I love this place.

Published at 2 years ago

If I could give negative stars I would worst customer service Guy came over looked at my item obviously had no idea what he was talking about Told me it was worth $75 dollars lowballed me when I looked it up on eBay before going to the store they have sold for over 575 so it was pretty insulting would not recommend doing business with them they re there just to rip you off

Published at 2 years ago

Published at 2 years ago

I had some old jewelry got a decent price for it they have unusual things to buy and sell a very good store a satisfied customer

Published at 2 years ago

I got paid $50 for brand new Burberry glasses still in the box and all... but I needed the money so I accepted the offer.

Published at 2 years ago

This review is definitely going to be a different one. I havent ever thought about going to a pawn shop before, until I had to. The best advice I can give you. Do not come here or anywhere else thinking that these businesses are going to give you the best deals or even care to give you the best deals. The money will only be good if it has bad energy from a popular product.. If you are desperate with good energy, please stay away.. Spiritually speaking they Will knock you down every single time. When you walk in here make sure to have on a mask. They will not let you in. But personally, the energy wasnt bad but off.. it is Clean and organized and this business likes specific, classic things. Apple products arent one of them or at least the ones older than 2018. He says the MacBook Pro with 13.5 retina, in good condition that he didnt even look at in the box, was worth a little over $400 and offered me the lowest price that he could give, which was a solid $200. Compared to paying $2500... I have other products as well but seeing as he was only willing to give me $50 for a classic gold ring marked with 5 years of celibacy, I knew then and there this was a very steal your energy type of business. If you are desperate and do not know the worth of your own energy. They will make more from the bounty of your energy, than the product itself, giving scraps added to your lifespan. Be careful in general.. The reality of energy stealers. They know the true worth of your items from your energies and will give you a low ball price but behind your back will make triple off not the product but the energy it provides. Just because this business seems clean cut, does not mean you sell your energy. Thats what youre doing. Know your worth and give your products to someone that needs it or a loved one to add positivity to their life.. it will be beneficial to u and whoever you give it to.. imagine selling your fire energy that you put on a product for 4+ years and they want to absorb it for $200? This is karma in itself on the seller. They take on your positive patterns, habits and abundance in exchange for their health and things happening in their life from the specific buyer. It is real out here. Being desperate doesnt get you far. Being aware of the goodness in you will.

Published at 2 years ago

Published at 2 years ago

Just a great place to visit .

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

I really appreciate the people that work there. They had no problem being honest and really gave me top dollar for what I was selling. And if EVER I need to sell anything else I will go to them. Being a lady and not really sure what amount I should get, they made me aware of the value of the item and gave me a really fare amount. I honestly didnt feel cheated or swindled. It was definitely worth seeing them! I would recommend them to anyone.

Published at 2 years ago

Published at 2 years ago

There as never been a better place of business as far as pawn, Good service and GREAT PLEASANT AND FRIENDLY SERVICE LOVE LOUS. WOULD RECOMMEND THEM INTERNATIONAL

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Was treated very nice

Published at 2 years ago

The place is very beautiful

Published at 2 years ago

Published at 2 years ago

Called to get the current spot price they were offering. Refused to give me a number over the phone. I understand the unwillingness to provide a quote for specific items, thats completely reasonable. My issue is when a business will not provide a number which should almost be a standard depending on the current market price and other factors unique to that business. It leaves you wondering what kind of shady used car salesman tactics they are planning to employ after sizing up their prey. Would not waste time driving or walking a few blocks or miles. Dont bother calling either since they are unwilling to give any pertinent information over the phone. Finally, Im truly happy for any company/small business which has the financial fortitude to repell potential customers in the current climate. Sincerely A small leak

Published at 2 years ago

The staff were respectful and very knowledgeable able the product I brought in. There merchandise are reasonably priced and they are always welcoming and willing to work with there customers.

Published at 2 years ago

Published at 2 years ago

I pawned a video camera there I didnt get much and it was quick and painless at least and so was the pick up of said item.

Published at 2 years ago

Published at 3 years ago

The owners/employees are very courteous and professional. The pricing is fair and they explain what their offers are based on, which isnt the retail value, but the resale & materials value. My transaction was more than satisfactory and everything was explained in clear detail. I highly recommend them.

Published at 3 years ago

Very helpful Lou himself explained everything to me until I fully understood. Very good place to do business.

Published at 3 years ago

0/10 do not recommend I end up going somewhere else. Idky everyone was so rude. I don t know if they were having a off day but I most certainly won t be going back

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Its the people the people that work there are fantastic kind and courteous I really enjoyed that experience

Published at 3 years ago

Has a large large selection of goods from brand new kitchen tabletop appliances, jewelry, and musical instruments. Employees are cheerful and helpful

Published at 3 years ago

I was trying to get some extra cash for some old belongings but the attendant was short with me, not really helpful at all didn t even seem to want to answer my questions

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

How much would I get for a cromebook laptop and a ps4 console 400gb with power cord and bought controller I bought laptop this year from best buy

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Overall, a positive experience. Got to meet Lou for a second time. Fair payment & prompt customer service.

Published at 3 years ago

Hello Lous my Husband & I have had the pleasure of being one of your totally satisfied customers this times we shop there we were serviced by the gentleman by the name of Dave very knowledgeable & professional down to earth kinda guy and its another gentleman tall Caucasian slightly bolding good look man was very helpful & kind provided me a stool when I mentioned my medical issue was unable to stand long periods of time we thank them both

Published at 3 years ago

If any of yall have second thoughts about leaving behind your valuables for a loan at a PawnJawn (as I did!) then STOP!!! The whole process obtaining a loan was timely, efficient, thoroughly documented, photographed, and explained in detail! The terms are better than some banks and credit cards! The staff were all extremely professional, knowledgeable and friendly! I only wish that Mr. Lou was on premises so I could tell him how much I adore his crazy videos, old commercials and most importantly, to thank him. For allowing those of us that need help when we are at our most vulnerable, to do so with kindness, fairness and respect. Thank you Mr. Lou! I adore your facilities with the plethora of truly unique treasures!

Published at 3 years ago

Friendly staff.Charlene and the rest of the staff is wonderful.

Published at 3 years ago

I needed cash for an unplanned trip and they made it easy. On the way back my flight was delayed and I was like oh boy they ve probably heard this one before but no, Scott was really understanding about me coming in a couple of days late. Thanks.

Published at 3 years ago

I love the uniqueness and quality of jewelry available.

Published at 3 years ago

Large selection of jewelry at fair prices whatever your looking for if you cant find it ....youll find it at Lous

Published at 3 years ago

Didn t get a chance to see anything because I needed a reason to go in. The lady at the door had a bad attitude and turned me and my gf around with so many questions. First time I ever needed a reason to go in a pawn shop. She wanted me to explain why nvm I told her have a nice day

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

I had an nice item(coat) from new year for 1,000$ , I called the store first to see if they willing to buy a nice coat for a fair price. I told him what kind coat it s was he said cool bring it in I get there ( 5 miles drive ) to just hear from the same guy , we don t buy coats and said I ll give u 25$ take it or leave it so I left the with my coat and sold to another place that took of 800$ , cuz they knew expensive they coat was.

Published at 3 years ago

I visited this establishment for the first time on 1/2/2021 with my boyfriend and his son. I was excited to come and see what they had to offer because I was in the market for a computer and a tv. We got to the door, the female who opened the door asked us what we were looking to buy. My boyfriend said a tv and I said I just want to see what u have because if they didn t have what I was looking for I was sure they had something else in there that would have caught my eye like the earrings I saw in the window while waiting. When it was our turn to come in (we already told her we were together) she let my boyfriend and his son in but made me wait outside. She said I had to wait because the store was full. So I m thinking to myself cool, I ll just wait for the next person to come out and I can come in . Right, no problem. She then asks the next two people in line what they were there for and they said a pick up so she let two more people in, knowing I was waiting. So u mean to tell me the place was full but you still let two other people in, knowing I m waiting to get in. She was dismissive and unprofessional. I will never attempt to go there again. I don t see how they are still in business. The reviews basically say the same thing about rude employees and the owner has the same generic apology. Obviously nothing has changed and the owner is just trying to save face. No need. I ll take my business elsewhere.

Published at 3 years ago

I visited the store and the employees there seem so cold in the way how they respond to you ( at least two men). They are not willing to help at all. I don t feel comfortable to visit the store again.

Published at 3 years ago

I truly believe Lou looks out for his customers. Ive always had a wonderful experience. The blonde blue eyed all Italian S. philly man is probably the best employee Lou has. Thank you Katie Dinnegan

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

For the most part lose always been fair with me and everythings been good

Published at 3 years ago

I m happy to say that Lou and David did keep their word and found my jewelry please go here because their word is bound thank you for getting back to me as soon as You did stay safe and thank you for the good customer service from your Loyal customer Elton

Published at 4 years ago

Know Lou before I could walk. Always a very cool dude! Will give no trouble. Seen a lot of famous people in his time. Everybody loves Lou and his wife! All the staff there! Very funny! Always honest! I got a several good deals on microwaves over the course of the years and bought several dolls and other items. Not all jewelry here and not all antique. Vintage items are here too and some are not that very old, but always good prices. Lou will give you a good deal on anything you want to sell. He has video games there too! Disc and may even have the old Atari video game console and/or games there. Segas and PlayStations and Xboxs! You can also get your money order made here! As you walk in theres a ramp to right pass all the jewelry at the end of the aisle and more other items to see what you like. Bicycles, instruments, appliances, samurai swords, autographs; etc.!

Published at 4 years ago

I just talked to David in Lou s pawn shop and he has assured me that he will look for my jewelry and I knew that nor David or Lou knew about this incident because David called me right away thank you David so I m now waiting for David to call me back and I will update you later please ask for David when you go to Lou s I wish I had talked to him first next time I will thank you Elton

Published at 4 years ago

Mike is great. Thank you for everything. It is much appreciated.

Published at 4 years ago

Found my husbands stolen cufflinks here and was offered to buy them back. Just be careful, you might be purchasing stolen merchandise from this store. Update: Just wanted to add to my review. I think I provided enough proof that these were ours. Pictures, copy of police report, the fact that these were not made for US market . Even the fact that they were pawned 2 month after the burglary. In my opinion there was enough evidence if you would want to do the right thing.

Published at 4 years ago

Not the same

Published at 4 years ago

Published at 4 years ago

Nice people. Love the business

Published at 4 years ago

I really like doing business here Great owner as well as great employees It feels family oriented even though they re not related! Your treated with respect every time you come to handle whatever transaction you have!

Published at 4 years ago

Love this pawn shop

Published at 4 years ago

Horrible customer service.....the bald while guy( not lou) is aggressive, disrespectful and tries to rip everyone off....i recommend you go elsewhere...Lou needs to spend time with employees and train thm on customer service

Published at 4 years ago

Published at 4 years ago

I really felt like he cared

Published at 4 years ago

Published at 4 years ago

Thank goodness for Lou s

Published at 4 years ago

Published at 4 years ago

It can feel a little intimidating when you first walk-in at times. However, the staff is very helpful and fair. Their prices are responsible and they will work with you! Overall I feel they are not out to get over on anyone but to make a living... If you are looking to purchase good quality jewelry at a fair price Lous is the place to visit! Also, if youre looking to barrow against your jewelry check Lous out first. I think youll make it you last stop!

Published at 4 years ago

Published at 4 years ago

As Usual good service, little wait time ,all the time

Published at 4 years ago

Published at 4 years ago

Got exactly what I needed these guys know their stuff

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

I am always treated like family when I visited Lous I have purchased some very wonderful things in my years of visiting this establishment its always a pleasure

Published at 4 years ago

Published at 4 years ago

I love coming here its a great experience and you are so respectful

Published at 4 years ago

Published at 4 years ago

The place over all is fantastic. However there are some arrogant employees who talk down to the customers. One gentleman name was Dave very nasty demeanor make me angry so I left. He asked me if I was a lawyer what does law have to do with Pawning items? Also I did use the Vernacular after Dave denigrated my friends. I give no other excuse than I have a low tolerance for Arrogance ...

Published at 4 years ago

I appreciated this establishment... Fair, clean, respectable

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

So having being somewhat new to the experience of pawning items and hearing a despairing stories from others I turned to Google and found Lou s and read all the reviews. I have nothing but positive things to say like most others. As another gentleman wrote you basically get 1/3 of the average online ( EBay) cost of the item. Understand that the store may not have a market or have to many of you are trying to pawn or sell so depending on your situation I d give them a call. I was in complete jam and Lou gave me a 30 day loan on an item I could tell I definitely over paid for but the shop treated me with respect and worked with me through having to go back for my item after the due date. It was definitely worth the 40 min ride for me, I ve dealt with a few different employees and have been treated the same by all. Also while I was there they have an amazing assortment of things for sale and some great deals, looking forward to when they get the online store up and running but until then there is a link to their EBay page on the website.

Published at 4 years ago

Published at 4 years ago

I have been a loyal customer of Lous for at least 15yrs or more ( So I Thought) I had quite a few items that I wanted to get out of Pawn Finally, My total balance was about $500 and she(The MANAGER) turned me away because I was $5 short because of a lost ticket. I understand that it was there policy but I felt like for the length of yrs Ive done business at this place, recommendations Ive given, money Ive spent and money I was going to spend, I definitely deserved better, so instead of getting all of my pieces i was only able to get ONE smh it was such a Disappointment! Once I get all of my items I will no longer be a customer of Lous!!!

Published at 4 years ago

I spiked to the own he was very nice we need more people in the world like him

Published at 4 years ago

Mixed experience at this establishment, it definitely depends on who wait on you. While some staff is fair and pleasant there are others that are extremely nasty and totally unfair. It just depends on who waits on you!

Published at 4 years ago

Truly the best customer service you could ask for...they helped me alot with a purchase and Mrs Charlene is a beautiful person

Published at 4 years ago

Attempted to give me $4-$5 in exchange for basically brand new Beats Earbuds IN THE BOX with all the accessories. Scam

Published at 5 years ago

Id say average. The members here are the Kings of Lowballing but hey, thats what Pawn shops do. Youll never get what your possessions are worth. Even near it. In a pinch they are a means to an end but be sure and try everything and anything else first. Should be called Last Resort Pawn or Bend Over Brokerage.

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

Friendly customer service Great loans fair pricing I enjoy going to LOUS

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

Got low balled on two watches a Michael Kors and Bulova they wanted to give me 10 for 400 dollars worth of jewelry

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

Today I went to Lous for one of the most painful things Ive had to do...Selling my wedding ring and band that I onced cherished. The closing of a chapter in my life. It was my very first time selling anything. The only piece of jewelry Ive ever had. Lou and his staff were very kind, professional and empathetic of such a daunting task. However, they made sure that I understood how jewelry is purchased, resold and all its factors...I felt was 100% comfortable with the explanation and sold the ring. I appreciate how I was treated and although slightly sad, I knew that I was doing the right thing. I 100% recommend Lou to anyone wanting to sell their jewelry for whatever reason they may have. I am at peace and satisfied with the transaction and service. Thank you Lou and staff for making such a hard decision easier to cope with.

Published at 5 years ago

Unfortunately for me I needed the services of a pawn shop. I pawned/loaned (not sure of the wording they use) and iPad and MacBook Pro for $200 for 30 days. I went over the 30 days by 5 weeks and after contacting them they said no problem just stay in contact. Concluded transaction after about 9 weeks. Two weeks later I pawn/loan same pieces and when I called to let them know I ll be late, no more nice kind service, some rude ignorant individual told me my iPad and MacBook were gone. Thanks Lou.

Published at 5 years ago

Published at 5 years ago