Super Quontic Team spearheaded by Joseph Allen 20/20
Joseph Allen & his team at Quontic Bank are truly a one of a kind experience when purchasing a home. This is my second home I’ve purchased with Joseph & his team & it has been an incredible, easy experience. They are great at keeping you updated, very helpful & super organized in getting you through the application process! Christina is a gem to work with & very supportive in assisting with documents, explaining all the details & helping in the underwriting process very knowledgeable staff & leader!
Published at a month ago
I had the pleasure of working with Joseph Allen from Quontic. I have great credit but am self employed, wanted to consolidate loans and own a 4-plex, so many lenders had previously rejected me. Frankly I did not expect this to go through either. Joesph asked all the right questions and asked for all needed documents and made it happen.
This has made a huge difference in my life- much more than I had expected. Saving $1,000/mo. has let me feel that I am in a whole different income category and is allowing me to use that money towards more ambitious goals. Joseph kept having faith that it would work and accomplished a task that others didn't want to deal with. It was by far the best thing that happened to me all year.
Published at 3 years ago
I'm sure you've had experiences where a mortgage loan officer assures you they can handle your loan, only to later ask for a larger down payment or change the terms of the agreement. I had a similar experience with the purchase of my new home in New Jersey. I encountered several officers who made promises they couldn't keep. One officer even asked me to waive the financing contingency, then failed to secure the mortgage he had promised. This left me in a precarious situation where I would have had to pay the seller 60,000 dollars in earnest money if I couldn't close the loan. I was left with no backup plan and had to close on the new home in 25 days regardless.
Joseph Allen and Lisa Peraza are among the few loan officers I've encountered who truly keep their word. They follow through on their promises and expedited my loan process, enabling us to close on time. They are not only innovative but also realistic, providing upfront information about what will and won't work, so there are no surprises later. Trust is a scarce commodity in the mortgage industry today, and Lisa and Joseph are certainly individuals you can rely on for your next home purchase.
Published at a year ago
I had a pleasure working with Lisa Peraza, Joseph Allen, and Julissa Eusebio. Everything was done in a timely manner and we managed to close our deal in exactly one month! They were extremely helpful, patient, and knowledgeable as this was my first house. They made this experience exciting and less stressful. Thank you.
Published at 11 months ago
I had the pleasure of working with, Josep Allen, Lisa Peraza and Julissa Eusebio, they are an exceptional, professional, knowledgeable, experienced and very dedicated team, they with their experience and dedication got me a loan for a property of four families in a record time of thirty days from start to finish. Based on my experience I highly recommend them. Thanks to their ability they made this whole process of acquiring a property, a very pleasant experience.
again, thank you all, you are a great TEAM
Published at 11 months ago
The most amazing Customer experience in 30 years!
1) Joseph Allen and his team will surpass your expectations! Call them first! It's the only call you need to make! Joseph Allen backed up every promise with results and quickly. Every expectation was met and exceeded from day one to the day we closed.
2) You will never be on Hold, You actually talk directly to experts and they pick up the phone every time you call no matter how busy they are.
3) They write the book on customer service. Everyone you talk to is part of a team that puts you first and will go above and beyond your expectations to help answer requests and follow up on any questions you have throughout the loan process.
4) The loan offerings are exceptional and can't be matched by other banks
5) You will talk directly with seasoned professionals from every department throughout the loan process.
5) The focus on Customer Service isn't just levels above the entire banking industry, it's unmatched anywhere!
6) The choice of loan options is unmatched
Quontic Bank is simply the best choice you'll make for your banking needs.
Thank You!!
Published at 3 years ago
It is a pleasure to share my experience with all of you,
looking for a loan officer capable to handle my needs, I found this profesional team,
Joseph Allen, Lisa Peraza and Julissa Eusebio, they were able full filled all my expectations, with their knowledge, professionalism and experience, they were able to get me a loan for a multi family home, they didn’t waste any time, working hard with dedication an professionalism they got me a loan in a record time.
Amazing experience.
Thank you again to:
Joseph Allen
Lisa Peraza
Julissa Eusebio
Published at 11 months ago
I worked with Joseph Allen and his team on refinancing a mortgage. Joseph and his team made everything as easy as could be for me. They took all the hard work out of it and allowed me to have a seamless transaction. Thanks for all the hard work!
Published at 11 months ago
Super Quontic Team spearheaded by Joseph Allen 20/20 Joseph Allen & his team at Quontic Bank are truly a one of a kind experience when purchasing a home. This is my second home I ve purchased with Joseph & his team & it has been an incredible, easy experience. They are great at keeping you updated, very helpful & super organized in getting you through the application process! Christina is a gem to work with & very supportive in assisting with documents, explaining all the details & helping in the underwriting process very knowledgeable staff & leader!
Published at a month ago
Published at 3 months ago
Declined for a checking account and no reason or way to override.
Published at 3 months ago
I had a pleasure working with Lisa Peraza, Joseph Allen, and Julissa Eusebio. Everything was done in a timely manner and we managed to close our deal in exactly one month! They were extremely helpful, patient, and knowledgeable as this was my first house. They made this experience exciting and less stressful. Thank you.
Published at 11 months ago
It is a pleasure to share my experience with all of you, looking for a loan officer capable to handle my needs, I found this profesional team, Joseph Allen, Lisa Peraza and Julissa Eusebio, they were able full filled all my expectations, with their knowledge, professionalism and experience, they were able to get me a loan for a multi family home, they didn t waste any time, working hard with dedication an professionalism they got me a loan in a record time. Amazing experience. Thank you again to: Joseph Allen Lisa Peraza Julissa Eusebio
Published at 11 months ago
I had the pleasure of working with, Josep Allen, Lisa Peraza and Julissa Eusebio, they are an exceptional, professional, knowledgeable, experienced and very dedicated team, they with their experience and dedication got me a loan for a property of four families in a record time of thirty days from start to finish. Based on my experience I highly recommend them. Thanks to their ability they made this whole process of acquiring a property, a very pleasant experience. again, thank you all, you are a great TEAM
Published at 11 months ago
I worked with Joseph Allen and his team on refinancing a mortgage. Joseph and his team made everything as easy as could be for me. They took all the hard work out of it and allowed me to have a seamless transaction. Thanks for all the hard work!
Published at 11 months ago
Im sure youve had experiences where a mortgage loan officer assures you they can handle your loan, only to later ask for a larger down payment or change the terms of the agreement. I had a similar experience with the purchase of my new home in New Jersey. I encountered several officers who made promises they couldnt keep. One officer even asked me to waive the financing contingency, then failed to secure the mortgage he had promised. This left me in a precarious situation where I would have had to pay the seller 60,000 dollars in earnest money if I couldnt close the loan. I was left with no backup plan and had to close on the new home in 25 days regardless. Joseph Allen and Lisa Peraza are among the few loan officers Ive encountered who truly keep their word. They follow through on their promises and expedited my loan process, enabling us to close on time. They are not only innovative but also realistic, providing upfront information about what will and wont work, so there are no surprises later. Trust is a scarce commodity in the mortgage industry today, and Lisa and Joseph are certainly individuals you can rely on for your next home purchase.
Published at a year ago
I prefer NO Stars. Quontic claimed they sent me a LETTER in mid Dec advising me of a CD maturing. I never received. An online bank ONLY sends a letter!! No Email.....Absurd. Had to pay a penalty to get my $$$ since they renewed it. Just how stupid can an online bank be. I filed a complaint with the Dept of Banking. Find a better rate elsewhere. Ive found many and needless to say...I will never use them again. Dont you either!!
Published at a year ago
Warning, the private information will be disclosed. My husbands applied mortgage before. and they call us back with crazy high rate. So we cant do it. However, after that, my husband get crazy number of different mortgage company for mortgage service.
Published at a year ago
Steve Ho and his team of assistants, processors, underwriting and closing staff executed like world champions on a very long and complex transaction.
Published at 2 years ago
All my family and I have had the pleasure to work with Mr. Abdul Rehman who is truly the most qualified and professional loan officer! Mr. Rehman was able to get my house closed on time while having the answer to any question I had. I will continue to recommend everybody looking for a loan to Quontic bank and Abdul Rehman!
Published at 2 years ago
Published at 2 years ago
never ever give this bank your money ... if you close account you will speak to someone from Philippians for a year to try to get back your deposits ... i needed to call NYS banking regulators and go there with police to get deposit back
Published at 2 years ago
I put $10k into a savings account that I am fighting with them to give back. You cannot externally transfer from Savings. So I opened a checking account but can only move $500 a day and it takes days to enter your account (still waiting 2 days later for $500). My debit card has been locked. Every request takes days to get a response they said. I asked to close the accounts and give me my money back 2 days ago Im still waiting. meanwhile I need the money to make repairs on my home. Avoid this bank. They take your money but make it impossible to use it.
Published at 2 years ago
Awesome. I found the people at Quontic bank to be extremely professional and competent. They provide a wonderful level of service, are friendly, helpful, and go above and beyond to help you. These guys know what they are doing. They will take care of business, so you can relax!
Published at 2 years ago
Best bank ever! Everybody in this branch is fantastic and super efficient! Will take too long to name them all! Only regret is no having found this gem earlier! Will definitly use this bank AGAIN for any futur home financing
Published at 2 years ago
I highly recommend Steven Ho. He was very professional and patient in helping me solve the loan problem, allowing me to transfer the property smoothly in October this year. During this period, I called them almost every day and they always patiently taught me the steps. Really. Super patient and really awesome attitude! Thank you steven hos team, thank you!
Published at 3 years ago
My experience with Quontic bank has been they are very incompetent. I opened a savings account online. They took my money to fund my account very quickly, but after that, its been one mistake after another as well as being given misinformation when attempting to call them. First, I had to wait two months to get a debit card, which I was supposed to receive in about two to three weeks. I never received a pin number. One person told me that I actually didnt need one and that all I needed to do was go to any ATM and put in a PIN number -- that is a direct quote. The next time I called, they told me it was mailed back in March, but I never received it, so they mailed it again in July and still it never showed up. They had the correct address. So finally I asked how to close my account, they told me to transfer the money out (which I did and thankfully that worked) but then to email with certain information and let them know I was closing the account. I did that, got an email letting me know that it was closed and yet to this day, months after, they are still sending me paper statements (I had put down to have them digitally). I dont live in NY so I cant go in there and talk to a person face to face, but it shouldnt be this hard with a bank. Please TRAIN YOUR PEOPLE.
Published at 3 years ago
I got knowing Steven from his YouTube video back in Feb. Felicia has been patient and friendly for half a year, effectively building a communication bridge with Steven and answering all questions; Angela assisted me throughout the loan review process, personally prepared documents for me, expressed concisely and efficiently Showcasing Stevens professional services; Steven is always there when it matters most, and he will push the closer in seconds. We are closing today. I am very happy that a series of links were completed smoothly and on time with the cooperation of Stevens team! Make no mistake: Stevens team is professional and reliable!
Published at 3 years ago
Steven Hos team is an excellent professional loan team, which helped me successfully buy the house of my choice in North Carolina. The team assistants are efficient and the bank provides fast loans. recommend!
Published at 3 years ago
Great service & very helpful employees Specifically Joseph Allen & Lisa Peraza very co operative, Great bank for low income & self employed people, They make the dreams possible to own a house, I really appreciate their business.
Published at 3 years ago
Steven and his team are absolutely the best, they are both professional and super efficient! Steven and I chatted about the mortgage needs on June 22 after another lender failed to meet expectations and causing delays in my anticipated closing time (seller grew obviously very anxious too). He offered a solution that was superior to what I had before, and he said he would deliver within the timeframe I asked for. He and his colleagues throughout the bank worked very well under extreme time constraints, from inception to closing only took 18 business days!!! I bet that s a new industry record. Now I m a happy owner of my new home, I would definitely choose Steven and Quontic Bank again in my next purchase.
Published at 3 years ago
Awful website. You cannot close or renew CDs online. You have to email Astoria Branch with a bunch of instructions. After you send an email, no one gets back to you for days, so you have to call and find out why they are sitting on their hands not processing your request. And when you complain about their poor service and lack of online features, they give you such attitude that youd think that they are the customer and youre the service provider. Never doing business with them again.
Published at 3 years ago
Two amazing people who helped me and my family out with our mortgage was Steven Ho and his assistant Summer. They were quick and efficient, getting things done nicely. We really appreciate their help and hopefully in the future we will get to work with them more. I highly recommend them.
Published at 3 years ago
They have no idea how to deal with a simple IRA account. I want to take my money else where and the teller, who isnt trained in this service, tells me that on my GRACE period I will be charged fees, after she went to go speak to someone else, who allegedly is in a meeting. This branch needs to be retrained in customer service and product knowledge. Dont trust your money here if youre doing more than opening a checking or savings account. READ THE OTHER REVIEWS TOO FOR FURTHER EVIDENCE OF THEIR POOR SERVICE AND KNOWLEDGE.
Published at 3 years ago
Joesph Allens team was professional, smart and always proactive during my recent mortgage experience. I would high recommended them to anyone looking for an excellent mortgage experience. Thank you again Joe!!
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Great experience working with Joseph Allen and his team. They are very professional and efficient on our mortgage application process and helped us close the mortgage very quickly. Also love the nice package they sent us that included all the relevant documents about the house. Highly recommended.
Published at 3 years ago
George S and Angie V at Qunotic Bank were amazing to work with on our mortgage. As first time homeowners, they made the process so easy and seamless. Communication skills are A+++. Their efforts exceeded all of our expectations and we were able to close much sooner than we thought.
Published at 3 years ago
I had the pleasure of working with Lisa and Joe to refinance my home. There were a few bumps in the road and they were awesome especially Lisa; she was super patient, very meticulous and knowledgeable. I would recommend anyone to use them.
Published at 3 years ago
Bunch of cheaters. Dont bank with them. Opened an account, advertised as 1% interest, but they only paid .001 interest. They offered my a free check book and then they charge for it $50.00.
Published at 3 years ago
Joseph Allen and his team at Quontic are very professional and helpful.They delivered as promised. I highly recommend.
Published at 3 years ago
Steven Ho looked after me from A-Z. Steven started out by organizing a videoconference meeting with me. It was a great way personalizing the loan experience, and we were able to get a sense of each others styles. Steven was very straightforward, easy to get along with, and helpful all of this is very important because you are in regular contact with your loan officer over a period of months. I was also extremely glad as a person with non-U.S. sourced income to be able to buy my dream apartment in NYC without Quontics focus on niche borrowers like me, I quite simply would not have been able to purchase my new West Village home. Julissa came in on the tail end and was also very effective and pleasant to deal with. And both Steven and Julissa were there for me and put up with my anxieties that sometimes came out sideways in the stressful process of buying a home. Thank you Quontic!
Published at 3 years ago
Useless financial institution. Has been holding up house closing for over a month now, bad communication. Would not recommend, will drive you to severe mental illness and alcoholism. Stay clear!
Published at 3 years ago
The most frustrating checking account opening process Ive ever dealt with
Published at 3 years ago
Published at 3 years ago
Extremely unhappy with Quontic Bank. I opened an account two years ago to safely store my 5-digit emergency fund. Everything was going fine until I actually needed that money due to the pandemic. Well it turns out they recently marked my account dormant due to lack of activity for a year. This appears nowhere in their terms and conditions.They claim to have sent a notice that I never received. (By postal mail, even though I signed up for e-delivery of all documents.) It took several calls to find out that they take $10 out for every month that the account is dormant. When I asked to have the account closed and to mail a check for the balance to the address on the account, they flat-out refused. I am being told I have to have a notarized letter in order to do _anything_ with the account at this point. I explained to the branch manager that due to the pandemic, my house is under quarantine and I cant go to a notary, but she was dismissive of my situation and unapologetic. TL;DR: Quontic has my entire emergency fund and wont give it back to me. Avoid at all costs!
Published at 3 years ago
The most amazing Customer experience in 30 years! 1) Joseph Allen and his team will surpass your expectations! Call them first! Its the only call you need to make! Joseph Allen backed up every promise with results and quickly. Every expectation was met and exceeded from day one to the day we closed. 2) You will never be on Hold, You actually talk directly to experts and they pick up the phone every time you call no matter how busy they are. 3) They write the book on customer service. Everyone you talk to is part of a team that puts you first and will go above and beyond your expectations to help answer requests and follow up on any questions you have throughout the loan process. 4) The loan offerings are exceptional and cant be matched by other banks 5) You will talk directly with seasoned professionals from every department throughout the loan process. 5) The focus on Customer Service isnt just levels above the entire banking industry, its unmatched anywhere! 6) The choice of loan options is unmatched Quontic Bank is simply the best choice youll make for your banking needs. Thank You!!
Published at 3 years ago
5 Star +++++ Service. Abdul Rehman was so helpful. I was working with another bank that was taking their time I switched over to Abdul he was able to get me a mortgage commitment quickly and to close the loan right away. Man of his word was a blessing to work with you. Thank You
Published at 3 years ago
Abdul Rehman was the best to work with. As a real estate agent myself and having dealt with plenty of mortgage lenders. He has been open and honest and got us closed in under 60 days!!! I could not recommend him more.
Published at 3 years ago
George and Angie were fantastic with getting a mortgage for our new home. They were so responsive and attentive, and pushed to close very quickly.
Published at 3 years ago
I had the pleasure of working with Joseph Allen from Quontic. I have great credit but am self employed, wanted to consolidate loans and own a 4-plex, so many lenders had previously rejected me. Frankly I did not expect this to go through either. Joesph asked all the right questions and asked for all needed documents and made it happen. This has made a huge difference in my life- much more than I had expected. Saving $1,000/mo. has let me feel that I am in a whole different income category and is allowing me to use that money towards more ambitious goals. Joseph kept having faith that it would work and accomplished a task that others didnt want to deal with. It was by far the best thing that happened to me all year.
Published at 3 years ago
Had the pleasure of dealing with Abdul from Quontic Bank and it was a fantastic experience. I was a first time buyer and Abdul supported the process the whole way and was very responsive and got me a great interest rate. 5 stars everyday of the week! Will be returning for their service again in the future.
Published at 3 years ago
Mr. Abdul Rehman, Sr. Loan officer is an amazing person. Very professional and very prompt with his work. I give him a 5 star and would recommend anyone looking for home loan. I wish him all the best!!
Published at 3 years ago
George Stilianudakis, Vp Mortgage Lending Branch Manager, is fantastic. He is knowledgeable, professional and went the extra mile to help me with financing a home purchase. Quontic and George are Highly recommended!!
Published at 4 years ago
Only good things to say about a bank who offered a refi 15 yr fixed rate 1% lower than better known commercial banks.
Published at 4 years ago
Worked with Abdul from Quontic bank Astoria and the experience was great. It was a quick turn around and he was really responsive. Great to work with the professional.
Published at 4 years ago
We were referred to this bank by one of the close friend/realtor, specially to Mr. Joseph allen (loan officer). He is a great loan office and he has a excellent prediction about the properties. Only because of him our property deal closing came to finalization. Highly recommended.
Published at 4 years ago
KIMBERLY HOPE IS A WONDERFUL LOAN OFFICER AND A WONDERFUL ASSET TO QUONTIC BANK
Published at 4 years ago
I made a purchase last month of a new property in elmont and it was so hard to find anyone like Abdul and Zarema. They were quick, and very knowledgable in what they did. Thanks to them I closed on my property sooner than I expected.
Published at 4 years ago
Worst experience trying to get a loan for a mortgage through Quontic Bank. Their internal team does not communicate with one another, you will have to do all of the follow-up and communication for them, and in my case, the closing for my house took nearly 4 months to clear due to the incompetence and lack of professionalism of this team. I almost lost the house and my sanity. Steer clear.
Published at 4 years ago
I was dealing with this bank last 3 moth my Lone officer was Mr Abdul Rehman and he was dealing with my home loan he help me allot he is honest I recommend my family and Friends and also my Pakistani community go to Mr. Abdul Rehman he is the one best of best lone officer GOD BLESS HIM
Published at 4 years ago
Abdul rehman and zarema made my process so efficient and smooth. He is very honest and was very helpful throughout mortgage loan approval process. Highly recommend him and his team. Thank you Abdul
Published at 4 years ago
Great Experience at Quontic Bank. Made getting a loan as pain free as possible. The loan officer Steven Ho is one of the best in the field. Love this bank. Will definitely come back for future loans.
Published at 4 years ago
I went with this bank for my very first mortgage. From the start, George Stilianudakis and Angie Varvarigou made the process completely seamless, and they are a bank with heart and integrity. They were consummate professionals from beginning to end, and lead me every step of the way. There was an issue with my first property, but when I found my new current home, we closed within a month! They really went above and beyond to help me! I am so, so very grateful to everyone at Quontic Bank to make this dream come true of owning my home. Thank you, thank you, THANK YOU!!!
Published at 4 years ago
Published at 4 years ago
Shout out to Abdul Rehman at Quontic Bank. He sorted out the mortgage for my parents house. He is extremely efficient and responsive. And he had answers to all my questions to make the process seamless. Thank you!
Published at 4 years ago
Great people and great service and I cant thank them enough for working extra hard to meet the closing date preserving my $10,000 earnest money!
Published at 5 years ago
Published at 5 years ago
Steven is an excellent loan officer. My needs are very special and I need to get a loan within 30 days. Steven and his professional team helped me get the loan on time, especially Ms. Summer Xu, who was very patient in helping me. Helped me a lot, thank you very much
Published at 5 years ago
Published at 5 years ago
I GOT MY LOAN THROW THE AND WAS GREAT BANK TO DEAL WITH AND THEY HAVE SOLUTION TO EVERY PERSON AND THEY GOT ME DONE
Published at 5 years ago
The Worst bank to deal with. They are full of lies. They will never give you an honest answer. Customer service is very bad. They are in business to rob people. I would give them 0 stars but 1 is the lowest that s why I gave them 1. They don t even deserve 1 star
Published at 5 years ago
The Chinese are really cheating China. I transferred my property on 1/9/2019. Steven Ho, a loan specialist, helped me apply for a Quontic bank loan with an interest rate of 5.75%. He told me that I can adjust the interest rate in the future. Yesterday, I received a letter from Shellpoint Mortgage Servicing Company. Quontic Bank The loan was sold to this company. I cannot terminate the contract for five years. If any major bank gives me a loan and returns it to Shellponit within five years, I will have to pay a high penalty. I dont know how many people have had their loans sold by this bank. I was sold just a few months ago, so please be careful.
Published at 5 years ago
Great local Commercial Bank for refinance , George Stilianudakis made the process very simple from begining to end, we close in 45 days... great comunication thru the process !!!
Published at 5 years ago
Exellent! I cant believe it, I got my new home on time, 30years fixed rate and no income check! Working with Steven Hos team, Summer and Yujing. I live in California, no matter they are in NY, all process we are doing by phone and email. They are professional. They know what documents need and help you to reach it. Thank so much to them!
Published at 5 years ago
I had a great experience with Steven as my loan officer. Everyone was responsive, thorough and professional. They were able to provide a loan based on my specific needs, which was not possible through other lenders. Highly recommended, and will be coming back here again in the future.
Published at 5 years ago
Excellent service received, specifically under the care and direction of Tony Hwang. Strongly recomend.
Published at 5 years ago
Opened a CD With Quontic because they had the best rate for the term I wanted. Super easy process and Representative Krystal Stone was extremely friendly, professional and accessible.
Published at 5 years ago
Great people...Darrin is a patient and easy going guy to work with.
Published at 5 years ago
Excellent!!! Mr Steven Ho helped me to get through everything. I didn t have any stress for my mortgage. Mr Steven Ho is a professional person. Also,Summer and Yujing Lin took times so much to explain each process. They were working hard.
Published at 5 years ago
Mr.Darrin English is an efficient, he makes getting loan easier for me that is stress free. His is ready to explain to you whatever you are not clear off, and when you give him a call or email he will surely respond to your call or email. A big thank you. From Doris Amiekhame
Published at 5 years ago
During my loan process, my wife and I worked with Abdul Rehman and Angie Varvarigou to help us refinance and purchase a new home. They were extremely helpful and provided excellent service. They guided us through every step of the way, answering any questions we had and helped us understand all the details of the loan. I highly recommend them and the bank!
Published at 5 years ago
The bank was amazing. It helped me a lot in my financial assistance and helped me in getting a loan easily. The customer service was great. I would like to call out Abdul Rehman and Angie Varvarigou for his excellent service and help for me. He helped me resolve my issues and assisted me in doing whats good for me. They introduced to me. bank has a variety of programs and easy ways to get loan for houses. They have the best loan advisors abdul Rehman & Angie vavarigou.I would recommend this bank to everyone who are considering in joining or making an account in it.
Published at 5 years ago
I appreciative Mr. Steven Ho the Loan officer from Quontic Bank regarding my refinancing process that in it was a journey to me. He made sure that I received the right loan for my budget and walked me throw the whole application process. He cares about his customers. He is very knowledgeable. The most of all I appreciate his patience and kindness. I definitely would recommend him. Like
Published at 5 years ago
stevens team are very helpful professional done my refinance. People are friendly.I would recommend it to anyone
Published at 5 years ago
Published at 5 years ago
Thanks Ling Gong and Maria Rios for helping me the post closing work and really appreciated for their great patience and help! !! I ll definitely recommend Quontic Bank to my friends, thanks a lot!
Published at 5 years ago
Published at 5 years ago
Quantic Bank, i just closed one refinance with them . The environment are very sweet and charming. i dealt with the laon officer name George S and his secretary Angie are fabolous and informative and explanatory.great experiences there. well done !!!!
Published at 5 years ago
Mr.English is very intelligent and professional person. I appreciate his kindness and patience throughout the process. He took his time to explain each process and helped me get the necessary services in which I would needed. Thank you!
Published at 5 years ago
This is LIBO.Constantine Kalemkeridis provided excellent service in assisting with my mortgage adjustments. Constantine Kalemkeridis was professional, patient and pleasant to interact with. Highly recommend X for your banking needs!
Published at 5 years ago
Connie Brazier was super professional throughout the whole loan process. I highly recommend her.
Published at 5 years ago
I had/we had an outstanding experience with senior loan officer Steven Ho of Quontic Bank. I had not worked with him nor the bank previously. He handled a transaction of which I was the listing agent on the property. The deal fell apart three months in. It was a disaster for my seller. This was a complicated deal. He was recommended through reputable sources. He assured me it would close. I trusted his knowledge and experience. We closed the deal. I will definitely refer him to anyone looking for a professional, knowledgable and honest loan officer. It was a great experience.
Published at 5 years ago
This was a horrific experience when buying my home. Not only was I sold on something that never happened as stated but not once did anyone apologize for what went wrong. After knowing the situation they put me thru, there was no sense of urgency on my loan. Every time I pointed out what they were doing wrong or the unfairness I was living, they only turned it around and made it seemed like it was my fault. We informed them in advance to work on my loan and prepare to close it as I was trying to do simultaneously selling/buying, but no one seemed to care. First the underwriter was sick, which seems to be a story heard before from another client, and then they waited to the last minute to work on my loan and asked for paperwork that was submitted in advance. To top it off,at closing, they were late and delayed everything by over an hour. They were not prepared and my lawyer angrily denied a request for document that once again were sent over within a reasonable timeframe. Overall I would not recommend this bank to anyone.
Published at 5 years ago
Darrin English made our loan stress free. Especially since we were first time home buyers. This company value you and ensure they provide you with exceptional transparency The loans are geared to fit your budget requirements. Darrin is an amazing individual to work with. His knowledge and expertise made the process very easy to understand. He provided above and beyond service to us. No delays! Great work! I would definitely recommend this company to all potential buyers. Hayden, Carol Charles.
Published at 5 years ago
Constantine was amazing to work with...Will be using he s services again...thx
Published at 5 years ago
This bank needs to retrain their staff on proper customer service especially towards first time home buyers. Our mortgage banker tended to loose it if he felt we were asking many questions but, what do you expect from first time home buyers (very unprofessional), he seemed very defensive instead of helpful. In addition, they were very slow and sometimes we were the ones doing all the work or having to rush to obtain documents that they forgot to ask about st the last minute. Wouldnt use this bank again.
Published at 5 years ago
Very Appreciative of the kindness and patience Mr. Darrin English exhibited. He took his time to explain and helped me get the necessary services in which I needed. Thank you!
Published at 5 years ago
Thanks to the whole lending team that helped me with my mortgage!!
Published at 5 years ago
Very good bank that takes care of their customers, Steven Ho was very helpful through out the whole loan process, patience explain all the detail and moving the loans forward. Will definitely recommend Steven Ho to everyone I know.
Published at 5 years ago
Stevn Ho is the experienced veteran that you can rely on, he helped my client with an extremely complicated case in which he demonstrated professionalism, understanding, patience and the ability to make things happen. Many thanks and wish him & Quontic bank the best.
Published at 5 years ago
My experience with Quontic bank was phenomenal thanks to Michael Bocelli. From saving my home years ago to recently refinancing and alleviating my circumstances, Michael has helped me achieve financial stability with my home. Michael has always walked us through an immaculate process with Quontic Bank, assuring that I d be satisfied and educated with the progressive steps along the way. I can sincerely admit that Michael Bocelli has conveyed more expertise than anyone else I ve worked with in the past, and therefore I look forward to keeping him in my references and continue working with him in the future if that opportunity arrives.
Published at 5 years ago
They are the top ranking in the most weird bank in mortgage. Joseph Allen was fine but his team (Angie,veryvery rude and has no manner)(Lisa,not skillful and forget the working documents)screwer. Asking infinite questions without trust. If they are too scare, they shouldnt work on this job. I didnt see any reviews with their name s from below. The processor has lack of communication with the borrower how to response in time. They would ask you the paper one by one to postpone the processing time in order to get high interest for the bank(very nasty). I faced asking the paper to add the additional information such as date, signature, address... one by one after they got the reply for each documents. They dont really have systematic requirements and solution for the whole process. One more thing, they like to blame their false to others. Take Note this important point. Additionally, they would ask you all the fee by you to someplace such as insurance and maintenance fee with bank statement. After that, they would follow to that company whether they received or not. Thats very disgusting. They didnt even have shame. Overall, they are lack of skill in processing and I faced screw up.
Published at 5 years ago
Darrin has been extremely helpful throughout this whole process. He answered all my frantic texts and emails instantly! He is fantastic and I would recommend him highly.
Published at 5 years ago
Working with Darrin is always great.I would highly recommend him to anyone in need of a mortgage.
Published at 5 years ago
Mr Darrin English is the Man, took great care of me back in 2013, taking care of me again, and in the future he will again be the one. I will safely refer anyone to Darrin. Thank you for your good work.
Published at 5 years ago
I would like to take the time to thank Mr.Darrin English from Quontic Bank ,He was very helpful in walking me through the home buying process. HE did such a great Im in the process of refinancing my home and I only wanted to use his services because of how confident he made me feel in dealing with him .Any one who is in the process of a buying a home I would recommend Mr English.
Published at 5 years ago
Today we went to Quontic Bank to repay a loan. A beautiful woman named Mona dal received us. The service was very good, very meticulous and very heart-warming. I give her a big thumbs up!
Published at 5 years ago
In all my dealings with banks throughout the US, Quontic Bank is by far the worst I have ever come across. Joseph Allen gave their sales pitch on the Lite Doc program and a simple 4-5 week closing. Joseph and his team ultimately stalled the deal for months and risked foreclosure of the property. They never ended up closing. Run for the hills.
Published at 5 years ago
Abdul and the staff was great in helping me with refinancing my house!
Published at 5 years ago
I would like to give a big THANK YOU to Mr. Darrin English Loan officer from Quontic Bank regarding my refinancing process that in it self was a journey for me. He made sure that I received the right loan for my budget and walked me throw the whole application process. He cares about his customers. He explained the closing disclosure until I felt comfortable. He is very knowledgeable. The most of all i appreciate his patience and kindness. All thumbs up for Mr. English. I definitely would recommend him.
Published at 5 years ago
The staff were exceptional!! I had a quick closing on my house and they pushed through my mortgage fast during the Christmas and New Years holiday!!! Thanks to Ryan, Rochelle and Vic...outstanding!!
Published at 5 years ago
jae kim was g great loan officer very helpful we closed our loan without any problem and on time I will recommend to any one
Published at 5 years ago
Darrin English at Quontic Bank was great to work with. He made sure that I received the right loan for my budget and walked me throw the application process. He cares about his customers.
Published at 5 years ago
Our Refi went very smoothly from the start to the end and I couldnt have picked a better company. Jae (the branch manager) was very professional, informative and responsive. We were very impressed with turnaround and how quickly the closing date was scheduled considering it was during the holidays. We are very appreciative with Quontic Bankss team work and can-do attitude.
Published at 5 years ago
I spoke to Darrin Q. English loan officer. He explained the closing disclosure until I felt comfortable. He is very knowledgeable. I appreciate his patience and kindness. I definitely recommend him.
Published at 5 years ago
Published at 5 years ago
STEVEN HO is a very good loan officer. His patience and work efficiency are really great. Even if you ask some questions about the loan after the loan is closed, he will patiently answer them one by one. Looking forward to working with you next time.
Published at 5 years ago
I would like to thank Abdul Rehman Because, It was a pleasure to have him to help us to buy a house. Thank you so much!!! Also, Abdul helped and guided us through whole process. He even still answers our questions after closing.
Published at 5 years ago
If all youve ever used for a bank is one pf the large, national banks, make the change today. Quontic Bank is fantastic. A community bank that really takes care of you. Everyone, from CEO down, goes out of their way to do everything they can to help. Its a terrific feeling to have such personal attention given.
Published at 5 years ago
I am a real estate broker for SCY Realty for the last 5 years. I refer my clients to Steven Ho at Quontic bank for my customers lending needs. They have unique lending programs like the Lite Doc and programs for investors. He always makes himself available for my clients and offers his professional and industry knowledge with his various lending programs at the bank.
Published at 5 years ago
I would like to thank Abdul Rehman and his team for doing a great job with our home mortgage. Abdul was very professional and helped make this a smooth and painless transaction. Thank you Abdul Rehman for helping us get our home! You truly are the best!
Published at 5 years ago
Working with Abdul Rehman was a great honor. Mr. Rehman guided me every step of the way helping me understand all the details of the loan I would receive. This was the easiest process I ve had for a loan. This is not my first time around. I was with another major lender in the past few years, and that process was lengthy . I highly recommend Quontic Bank
Published at 5 years ago
Many thanks to quontic bank. Mainly Steven ho and his team member Yujing. Very good team. The logic in communication is clear, reasonable and standardized. Thorough analysis. A true professional. I highly recommend working with him and his team of highly qualified people. I will definitely recommend it to family and friends. Steven ho and his team are extremely professional knowledgeable. The most absolute pleasure to work with. His team yujing thank you so much for making my home buying experience exceptional. Always helping clients solve the problems. High recommend using them.
Published at 5 years ago
They were great to work with during my homebuying process. I would recommend to anyone interested in purchasing a home. Thank you Darrin and Saadi.
Published at 5 years ago
Steven Ho is the right person to go to when it come to loans. He is professional, knowledgeable, helpful, answered all my queries promptly, and so far got all my past clients mortgage closed at a lightening speed, no hassles!! Quontic Bank has the product, Steven gets the job done. I highly recommend him to my clients, friends and family.
Published at 5 years ago
I have been a real estate agent for past 6 years. When I have the opportunity, I recommend Steven Ho at Quontic Bank. His knowledge and professionalism has always helped get the loan done. Even when there are cases where he is not doing the loan, I refer to his experience and advice when dealing with loan issues and will always give solutions!
Published at 5 years ago
I want to thank Steven Ho for helping us to get the loan for the house. He is an such awesome person. He would even answer my questions on his day off!
Published at 5 years ago
I received the excellent service of Kimberly Sheppard, she was very professional and friendly. Words will not translate the gratitude that i feel. Thank you quontic bank and specially to Kimberly Sheppard
Published at 5 years ago
Ive worked with Steve in a number of transactions and he had successfully assisted our clients to close the deals in a fast and smooth manner.
Published at 5 years ago
Responsive, professional and always helping clients solve the problems.
Published at 5 years ago
Steve Ho is one of the best people I met and helped me through my home closure process. It took so long and he was able to assist me and my family to finish it the fastest way possible and I really appreciate it! I recommend the bank and the people they are very polite, if you dont want to waste your time just go to them.
Published at 5 years ago
I want to start off by saying I ve worked with quite a few lenders before and I can honestly say that Quontic Bank is the best one out there. This is mainly because they put people first before anything else. My loan officer, Steven Ho, is extremely hardworking, insanely knowledgeable and is just a genuine, kind person. He was helpful, solutions oriented and incredibly responsive at all hours. It was as if I was going to a friend to get a loan instead of a bank. Like, this guy really cares and he truly wants to help you. Seriously, how often do you find people like this (especially in this industry)? Unlike some other major banks, Quontic is speedy in their processing, are detailed oriented and very informative. Their rates might not be the lowest you ll find, but their exceptional service and flexibility make it all worthwhile. I can t say enough good things, you just need to experience it for yourself.
Published at 5 years ago
They are great at Quontic. They know the local market and they can attend to the individual borrower needs. Their customer service is excellent and they have programs for first time home buyers, self employed people and investors buying under llc. They understand the different types of real estate properties in the area and they have loan officers that speak several languages. Most importantly, they always close the deal and they don´t let it fall apart. I deal mainly with Joseph Allen, Steven Ho and George Stilianudakis, all of them excellent. They will preapprove you in an hour and get you ready to buy. 100% recommended.
Published at 5 years ago
I want to thank Abdul Rehman for helping us(seller) and our client with obtaining a mortgage for a new construction house. With him taking out time and fully keeping all parties informed throughout the process kept the process smooth. I would definitely recommend Abdul with making it happen within the time frame requested with no delays.
Published at 5 years ago
They were very helpful and I would definitely recommend them to my friends and family.
Published at 5 years ago
has good mortgage experience with Steven Ho. highly recommend.
Published at 5 years ago
The service was great, the staff knowledgeable, and Abdul Rehman was pleasure to work with.
Published at 5 years ago
I just entered the real estate industry last year. I didnt know much about loans when I met Steven Ho from Qouti bank. He not only helped me and my clients patiently solve all loan problems... but also taught me a lot about lending. .. Steven is the best mortgage broker!!! Highly recommend!!!
Published at 5 years ago
Steven Ho is a very friendly person to work with and he gets the job done! I definitely would recommend him!
Published at 5 years ago
My name is Syed Zaidi and I am a real estate broker, my company name is ADKO Realty Inc, I had a very good experience working with Mr. Abdul Rahman of Quontic Bank, and its my pleasure to write this review for Mr. Rahman because he did a incredible job for one of my client last month, I sold one of my listing ( 4 Family residence ) in Brooklyn to a buyer for $910000, my buyer was well qualified for a mortgage but he got turned down by several banks, and I was about to loose this deal, then I contacted Mr. Rahman and referred my buyer to him and explained the situation, Mr. Rahman informed us that Quontic bank now has a program called Portfolio loan, and he will try to get my buyer approved for that loan, that was our last resort, we were praying for this loan to get approved, Mr. Rahman handled this deal very professionally and guided the buyer through the whole process and worked very hard to complete this deal in time, Mr. Rahman is very different from other mortgage people, he is always available to you when ever you need him, he always picks up his phone and keeps you updated throughout the whole process, Mr. Rahman made this impossible deal possible and got the loan approved and we were able to close the deal in time, I am very thankful to Mr. Rahman for saving my deal, GOD bless him.
Published at 5 years ago
MY NAME IS A. SHAHEN KHAN, I WAS LOOKING TO PURCHASE MULTIPLE FAMILY HOUSE IN BROOKLYN, AND I VE BEEN TO AFEW MORTGAGE LENDERS WHO DIDNT HELP ME WITH MY LOAN, I WAS DENIED FOR SOME REASONS, THEN SOME ONE HAVE RECOMMENDED ME ABOUT MR.ABDUL RAHMAN WHO WORKS WITH QUONTIC BANK IN ASTORIA, QUEENS. I MET HIM AND HE IS A WONDERFUL PAND VERY KNOWLEDGEABLE PERSON. AFTER DENIAL FROM OTHERS, THIS GUY MADE IT HAPPEN WHERE OTHERS COULDN NT. HE IS VERY HELPFUL PERSON AND ANSWERED ALL THE QUESTIONS EVERY TIME I HAD. IF YOU VE DENIED OR ANTHING ELSE, THIS PERSON CAN GET YOU LOAN, BECAUSE HE GOT MY DEAL CLOSED ON TIME, SO I RECOMMEND MR. ABDUL RAHMAN FOR YOUR DREAM HOME MORTGAGE. HE IS LIFE SAVER. I GIVE HIM ************ THANKS AGAIN AND WILL ALWAYS DO BUSINESS WITH YOU. GOD BLESS A.S.K
Published at 5 years ago
Steven Ho is a very patient and professional loan officer. Whether during or after the loan, he would answer any questions I didnt understand very well. In his hands, I quickly obtained a loan for my house and transferred it smoothly. It has been two years since I bought my house, and if I have any questions for him, he can still reply to me quickly. Stevev Ho is the best.
Published at 5 years ago
I am a real estate associate broker have been work with Steven Ho for couple years .. he s the best broker I have ever met , very professional always help me out for all mortgage problems.. I can always rely him for during the entire lending process!
Published at 5 years ago
I strongly recommend Steven Ho from Quontic Bank. He is very attentive and enthusiastic in helping people get loans and gives professional advice. If you have any problems, he will help you solve them and he works very hard! Support StevenHo!
Published at 5 years ago
Thanks Steven Ho It was my pleasure to work with you for the past 3 years! You are the best!
Published at 5 years ago
When u buy a home, Steven Ho is the best mortgage broker u can work with, he make the home buying process simpler, and he can answer all your questions, Steven Ho always make sure we got the best available loan at the lowest possible rate. I highly recommend his services
Published at 5 years ago
Abdul Rehman, the most absolute pleasure to work with, I wanted to refinance the home and Abdul Rehman is the person who put all his efforts in to make it happen. He always answers my calls and emails in a very timely manners. He is a truly professional in his job and whatever he promises he makes it happen. Thank you Abdul Rehman once again.
Published at 5 years ago
Special thanks to Abdul Rehman, the most honest, kind and helpful person we ever met. He helped us in every way. Really appreciate his great efforts. We are so glad and thankful we found Abdul Rehman. over all its a great bank at a great place, with comfortable environment and very friendly staff. Highly recommended!
Published at 5 years ago
Abdul Rehman is the great work
Published at 5 years ago
very nice and freindly people. we got help in every thing what we need.
Published at 5 years ago
Kim was an absolute please to work with. Always had a smile on her face and pleasant to be around. Had all the correct answers in regards to our condo sale and home purchase. She showed up to both signings and greeted us like family. Would recommend Kim to anyone looking for a finance person. Thank you Kim!
Published at 6 years ago
The first time I had done business with Quontic Bank was four years ago . Abdul rahman is the best banker I have ever dealt with . Great work .
Published at 6 years ago
Danial Tariq was amazing he opened my account out of state super fast excellent experience also amazing interest rates
Published at 6 years ago
It was a pleasure working Amir Ashraf and Danial Tariq. They both took care of my business needs quickly and efficiently.
Published at 6 years ago
Michael Bocelli and his team are extremely professional knowledgeable and very quick to assist. They made the refinancing experience seamless and painless. Thanks!!
Published at 6 years ago
I am retired senior citizen and live of my interest income and social security After I learned that Mr. Ashraf has moved to Quontic bank I contacted him The other bank where I used to have accounts I was known as number Whenever I visit the branch Mr. Ashraf Mr. Daniel . and Tracy personally know me bring coffee for me and listens to my needs and guide me through the process I am so pleased with Mr. Ashraf that I have sent all my senior friends to him and they have opened accounts and are very very satisfied with services offered to them. excellent job Mr. Ashraf and God bless you
Published at 6 years ago
There is simply nobody better in this business than Mike Bocelli at Quontic. We just closed on our dream home and Mike was there to guide us every step of the way. He is genuine, honest, kind and trustworthy and will never steer you wrong. Despite my best efforts, I could never ask a question too dumb and Mike was always willing to explain (and reexplain) things to me in a way that made sense. I would recommend Mike and Quontic to my closest friends and family without hesitation.
Published at 6 years ago
Kimberly Hope at Quontic Bank went above and beyond my expectations. She was available morning, noon and night. She never stopped in her endeavor to enable me to buy my new home back in North Babylon. She was on top of everything every step of the way and guided me through this process with ease. I would highly recommend using Quontic Bank and having Kim as your most eager supporter of making your dreams come true. THANKS KIM!!
Published at 6 years ago
CHELSEA NEIMAN , help me with a reverse mortgage loan. She was patient and answered all my question extremely responsive. Explained everything in manner that I understood through difficult stressful process. Truly worked the hardest around the clock to make sure I will be satisfied . She was there to answer any question all in detail and ease my nerves during this entire process. Chelsea is very intelligent, caring, friendly, dedicated, knowledgeable, very thoughtful young Lady. Really Sweetheart . I would highly recommended her to anyone who be doing reverse mortgage or any business in Quontic Bank, I am so grateful that CHELSEA did not give up on me. Thank You very much. Benedykt (Ben)
Published at 6 years ago
Kelly goes above and beyond expectations! Very helpfull and caring
Published at 6 years ago
We recently worked with Harris Schnall at Quontic Bank to obtain a reverse mortgage. After many months of procrastinating I attended a seminar hosted by Harris and heard from him and other speakers of the benefits and ramifications of obtaining a reverse mortgage. The benefits fit our situation nicely and the ramifications were minimal. I asked for and obtained answers to a lot of detailed questions as we worked through the process. Throughout the process Harris had the answers I was seeking or obtained them quickly. It was apparent Harris was interested in a positive outcome for us and came through with flying colors. Jeff & Donna W. 5/2018
Published at 6 years ago
I do all my banking with Quontic: Their personal touch coupled with their business and real estate acumen makes me feel secure and confident - more so than at any other financial institution. When I reach out to Quontic with any issue, I know Ill get a valuable response from people who who are both knowledgeable and caring - a perfect combination that will keep be a satisfied customer for years to come!
Published at 6 years ago
Quontic could not be better or easier to work with. I have an assistant who is technologically challenged. The team at Quontic is always so patient, professional and pleasant with her. No run around and easy to get people who are empowered to make decisions to help their customers. Great rates are also a bonus. Wish there was a 6th star!
Published at 6 years ago
Our experience in obtaining a mortgage at Quontic, which Connie Brazier handled incredibly professionally, insightfully, and efficiently, was straightforward and simple. Connie, and her wealth of experience, was instrumental in the process, and she did everything possible to make certain we felt valued, important, and unburdened. All of the bank s estimates regarding closing costs were very accurate, leaving little surprises at the closing table. We ve known Connie a long time, and the combination of Quontic s and her expertise is a powerful one. Very customer friendly experience.
Published at 6 years ago
Michael Carter, Loan Officer We own our home for 9 years and Mr. Carter assisted us in securing approval for a Reverse Mortgage, Fixed @4%. We will have no more principal and interest payments for 20 years. Amazing! I must say having provided AAA Judicial Services for 17 Years, it was ONLY Mr. Carter s excellence, hard work and dedication that helped us achieve our goal. Quontic is a good Bank and it s people are great when it comes to customer services, especially Stacy Valerianos, but the purpose of my recommendation is to suggest you contact Michael Carter for your Loan needs as he truly stands out in the crowd and made it happen.
Published at 6 years ago
Small bank with helpful and enthusiastic employees. George Stilianudakis was professional, easy and pleasure to work with. I am happy with the serviced this bank has provided to me and I highly recommend him to anyone. Overall amazing experience!
Published at 6 years ago
Published at 6 years ago
I cant say enough good things about the people working in the loan department, specially Joseph Allen. He walked me thoroughly through the process of buying our first home. He made sure I qualified for the best loan that made sense for us financially. I highly suggest working with him and His team of highly qualified individuals. They are very quick to respond emails and answer every question even after closing is finalized they make sure all is going well.
Published at 6 years ago
The BEST bank and the NICEST bankers Ive ever had! 10 Stars!
Published at 6 years ago
We will like to thanks Darrin Q English a million times for all his helps with our first time home buyers mortgage, we have a great experience working with Quontic Bank. Darrin Q English best loan officer he treated us as family he always answering our email, text, and 5 times a day phone calls very professional God will always bless you and your jobs. Thank you also to Saaidi Hamid nice guy. Quontic Bank make our kids dreams come true this year !!!yeahhhhhhh, We will definitely recommend Quontic Bank to anyone. By Sabine & Guy (July 28/ 2018)
Published at 6 years ago
Wendi Reich was my loan officer assisting me with a reverse mortgage. I must say she was absolutely wonderful, helpful, and very kind during this process. She stayed in constant contact with me the entire time even when she was off or not feeling well and was there to answer any questions. I could not have asked for, nor have I received better service anywhere. She is definetly a KEEPER!!!!!!! Leona M.
Published at 6 years ago
So i was recommended by a friend to call George Stillanudakis @ Quontic Bank in Astoria after being turned down by 3 mortgage brokers and my own bank with a 35% down payment an 850 credit score and a free and clear house plus 2 others for collateral because i did not meet their income requirements. George was a pleasure to work with he was knowledgeable and friendy professional and he assured me that if the rest of my information was correct that he would be able to secure me a mortgage product that was right for me with a quick and easy closing ..Quontic Bank now specializes in these type of income verification loans which are great for investors or buyers whom cannot meet conventional mortgage requirements . I needed a fast closing and thats what i got and i would highly recommend him to anyone with a similar problem . Thank you George and Quontic..your gain was my banks loss of a great customer ..
Published at 6 years ago
This was not an easy mortgage. Quontic, and Joseph Allen, handled it superbly. I highly recommend working with these people.
Published at 6 years ago
I am very happy with the service and professionalism of Quontic bank - particularly my loan officers and personal banker, Nathalie Pena and Stacy Valerianos. Both great people and extremely responsive.
Published at 6 years ago
It was such a pleasure from start to finish with reverse loan. Eva Brooks loan officer returned and initiated communications quickly during and sometime after hours or day off! Other financial offers were not clear. However, Eva made certain there were no misunderstood or fast talk bait and switch. After all, a loan contract should flow smooth from start to finish. Eva Brooks made it not only good, Eva made sure it was so good!
Published at 6 years ago
It was a pleasure working with Joseph Allen and Angie Varvarigou at Quontic Bank. Throughout the process, I was consistently communicated each and every step of the way. This was important to me since I was a first-time home buyer. I cannot say enough good things about Joseph, Angie and Quontic Bank as a whole. I highly recommend them.
Published at 6 years ago
I wish They were zero stars to give them, the worst bank ever, dealing with them is a nightmare, I am in a situation of selling and buying a house and after talking with my loan officer we decided to go with this bank because i was meeting the criteria to get a mortgage with them, it took them 2 months to review my application, the underwriting team there takes over 8 weeks to complete an application after commitment letter was issue which took so long the commitment letter was issue with some conditions, conditions were submitted and i am on the 7 week waiting for them to review the conditions now, this is beyond frustrating and in danger of loosing the down payment i put on the house that i am in contract with and also loose the buyer of my house since they dont want to wait much longer. Both contracts i have are over the time given on them and i am still waiting for this Bank to finalize my loan. They should be more considerate of their clients and understand that you can not put people in this limbo of not knowing for so long the process of buying and selling is very stressful and when you put down large amounts on down payments you need to know the bank should know that those contracts are issue with time frames and if their decision takes over the time on contracts you are in danger of loosing your money also the money you pay for appraisals, inspections, the bank should be staffed accordingly to accommodate applications and reviews in a timely manner
Published at 6 years ago
Michael Bocelli and his team were a pleasure to work. Very efficient and speedy responses to questions. I would recommend them without any hesitation.
Published at 6 years ago
Our case is taking too long . Every week they ask for new documents. We are so tired and the owner too I wish we can do the closing soon . So stressful and the procedure is taking too long.
Published at 6 years ago
Great bank, with the best customer service.
Published at 6 years ago
My experience with this bank namely Joseph Allen was terrible. Had a house in contract for 8 months and was unable to CLOSE despite him sending numerous emails and texts to the buyers that the file would close.Every week was a another excuse finally after 8months the seller had to pull her listing in disgust. He obviously didnt prequal the buyers before subletting a letter that they were qualified to purchase.This Bank Quontic is the worse dont try to get a mortgage from this Bank Ever.
Published at 6 years ago
Frank Melia helped me with a reverse mortgage loan. He was patient and answered all of my questions prior to the closing and continues to promptly answer questions after the closing. He made a stressful process manageable and made me feel very comfortable with the decision. I highly recommend him!
Published at 6 years ago
Big or small, look for Joe Allen. Highly recommended.
Published at 6 years ago
Everyone Ive met at Quontic is kind and helpful. Theyve always been prompt with any request or issue Ive had.
Published at 6 years ago
Steven Ho was a pleasure to work with. He showed me a few different products and I went with the best fit for my new investment property. I will definitely be doing business with quontic bank in the future.
Published at 6 years ago
We used Quontic Bank to purchase our first mortgage after being recommended to them by close friends. I could not have been more disappointed with the results. In order to keep a long story short, Joseph Allen was never available and after quoting us a rate and promising us that it was locked, it turns out it was never done. We were not given any further explanation beyond that. Additionally, a last minute change to the appraisal which was never communicated to us until the night before our close forced us to come up with an additional 2.4% for the down payment to avoid PMI. Lastly, while Quantic was finalizing all of our paper work, it was determined that the tax filings had a reported income that was $0.02 different from what the government had. I was forced to track down my accountant to get a letter explaining the difference (which was not an easy exercise). Ive asked multiple banks about this since and theyve all said the bank should have a materiality threshold to avoid unnecessary work. Lastly, as part of our mortgage, Joseph Allen also communicated that we would get an original painting to commemorate the momentous occasion which we never received. I would advise everyone and anyone I know against this bank.
Published at 6 years ago
I have been dealing with George Stilianudakis for over 25+ years, both on a personal level and business level and highly recommend his services. He is professional, personable and always gets things done on a timely fashion. He always goes above and beyond for all his clients, no matter how large or small they are. Thank you George for all you do,
Published at 6 years ago
I had arranged for a Reverse Mortgage with a financial firm and was close to completing all that was necessary to enter into the final stages prior to a closing. I received a message regarding HECM, did a little inquiring and ended up contacting Quontic Bank. The loan officer and I talked about the process and when I told him what stage I was in with the financial firm, Kory Coleman told me that his bank could do a transfer at no charge. He also told me that the case number with FHA would not change. This was important because the rules changed on 10/02/2017 with FHA. The amount of money available amounted to about $24,000 less if I lost my case number. In addition he told me that any closing costs would be recovered by the bank over time as I used monies on my line of credit on the original payout at closing time. This was great as my house will appreciate enough each year to exceed any accrued annual interest cost. This arrangement gave me another $12,000 compared to the financial firm. In addition, I found out later that the interest rate to be used initially on the withdrawn funds was lower than the other institution. My wife did an inquiry with Forbes and Korys bank was rated as one of the top 5 banks in the U.S. We did the deal and I just this week received the funds allowed initially by wire transfer. Danielle was the loan processor and she guided me along the way with providing insurance proofs, property taxes that I advised her on due to errors by the appraiser used on the previous arrangement with the financial firm and the other necessities that the government requires. The monies that are now available for me and my wife will act as a security blanket for any emergencies and I will use some in the next several months for some minor repairs such as painting some rooms and the outside of the house. The HECM is a wonderful method to secure reserve funds without selling the house. Kory and Danielle made all of this possible and gave us the opportunity to obtain the best HECM cash deal on the market. Where else can you get a closing with all costs absorbed by the mortgage company as I explained earlier? If you are looking for an HECM, look no further. You will not be disappointed and ask for Kory. Kory was quite informative and very professional in describing the process and in answering my questions.
Published at 6 years ago
This place does NOT provide notary service.
Published at 6 years ago
Id like to thank Andrew Oertel, Loan Agent with Quontic Bank. He was always quick to answer our questions, or find the answers and get back to us rapidly. He took the bull by the horns and made sure surveys were processed without us having to travel. Many times we were able to help him as he faxed or emailed information that we needed to get back quickly. We asked for a specific notary and were able to work with her. We appreciated all Andrew has done and still offers to help in the future if its needed. He always responded to our emails even though, once he was sick and another time he was on vacation, sorry, Andrew, thanks. If you want an agent who is truly dedicated to helping your clients, I recommend Andrew Oertel.
Published at 6 years ago
I am proud to endorse Quontic Bank due to their method of operation and overall courtesy in processing a loan. My experience in working with Frank Melia was first rate and his staff, headed by Evan Russell, walked me through all details in securing my loan. It became clear to me that there are many steps and requirements to be qualified for an HECM loan. I thank them for their followup and positive outcome.
Published at 6 years ago
I had such an amazing experience with Quontic Bank with the mortgage on my new home. Michael Bocelli went above and beyond with helping us get our mortgage. He was there to answer any questions and ease my nerves during this entire process. He walked me through everything and explained it all in detail. I can not say enough good things about Mike and Quontic Bank as a whole. I highly recommend them!
Published at 7 years ago
I am truly disappointed, when I came to your institution for help on a reverse mortgage, I needed help with my mother who is a cancer patient in the Atlanta area, up in her years.( 78 ) What I wanted was for her to spend her remaining time on this planet without all of the problems most of us have to deal with daily. ( paying rent, paying mortgage, credit card bills and the likes) Your company seemed like the right direction to go. (your staff new this information) this house is valued at $425,000 of which you would only provide us (her) with $225,000 so was stated, but being only a block from Grant Park, ( Zoo Atlanta) am sure with the right investments and vision the potential for this property which is a 52.5x 160 lot of land in the metro Atlanta area ( 20 minute walk to the Capital and downtown) it would have been an ideal investment for your company. My plans as I stated earlier was for her to be comfortable, I would have gladly given your company control of the estate when the ultimate arrival of her time had come. Just to see her content and living in her own resident until that time. With that said, Thank you for telling us you would make things better, thank you for the $125.00 cost of the course to qualify for your reverse mortgage, (that we paid) thank you for the $250.00 cost for an inspector, (that we paid) who came out and told me, I dont buy homes but, I have a friend who do,,then reported to you all the things that where wrong with the house. The windows, the roof, asbestos, lead paint, the hall ceiling and lastly the floor.Thank you for not having the professional dignity to state these things earlier or faster than the three,,,,no four months your company took to end up telling me you would have to put a lien on the house. My only (f-) concern at this time, is that I have brighten your day as much as you have mine. The only reason I have given you one star, this system would not let me give you less. (Should any other investors reading this post be interested, please feel free to contact me via my Gmail or google account information) I would be happy to do business with like minded individuals.
Published at 7 years ago
Evan did a great job for me with a cash-out refinance. He worked diligently providing me information via text, email, and phone calls. High recommend using them!
Published at 7 years ago
Our Loan Officer was really great. He answered our questions and helped us through the whole process. The whole process went very swiftly and we had our approval in last than a month.
Published at 7 years ago
Published at 7 years ago
I decided to do a reverse mortgage, and I was contacted by a Quontic Bank representative, Andrew Oertel. He, very patiently, guided me through the whole process and always returned my phone calls, even on weekends, when Im sure he had other things to do. I would very highly recommend Andrew Oertel, as a person who will give you great personal service. He really cares about his clients.
Published at 7 years ago
I have worked with banks before but never received the amount of communication and personal care I received from Randy Placentia . I had tried to do a reverse mortgage locally to no avail. I probably would have given up without Randy. He made it happen.
Published at 7 years ago
I want to share my experience with Vincent Smith at Quintin bank.I never thought a reverse mortgage was for me and my husband .Vinny made several calls to us explaining how it would work. After a couple of months my husband and I knew this was right for us. It is giving us the financial freedom to enjoy our retirement years.I am so grateful that Vincent Smith did not give up on us. He is a great asset to your company.Thank you to all the staff at Quontic bank that made this possible, and most of all Vincent Smith who put many hours and days to make our dream come true. Sincerely....Herb and Gilda Ingraham
Published at 7 years ago
I recently decided to do a reverse mortgage because I will be retiring in 2018 and Chris Jones of Quontic Bank was my representative. He walked me through the whole process, explained everything in a manner that I understood, and even worked with me in order to complete the process. I found that Chris was an intelligent, knowledgeable and thoughtful young man and I was glad that he was my representative through this process. I would recommend Quontic Bank and Chris Jones to anyone who is thinking of doing a reverse mortgage.
Published at 7 years ago
My husband and I are buying a house. We were going with a mortgage broker that my real estate agent referred. We went to our financial advisor on a different issue and he took a look at our mortgage loan. He didnt like the numbers and advised us to Frank Melia at Quontic Bank. Frank let us know how our mortgage broker was over charging us at every turn, going for the highest he could get from us. Me and my husband were upset and especially at the fact that our closing was around the corner and time was not on our side. Frank quoted us a fair and money saving amount that was saving us 10s of thousands of dollars over the life of the loan. Frank recommended that we go to our current broker to see if he could meet his price since time was tight. At first our broker wouldnt budge and we were ready to go with Frank (not to mention, really didnt want to give the business to a person who was trying to rip me and my family off, we have three young children to take care of). When our mortgage guy finally took us seriously, he caved and went low enough where with the time constraint, Frank said it would be best to take. So Frank saved me and my family a ton of money and on top of it, didnt even make anything off it from us. Just honest and caring person with integrity and the kind of person I would recommended to everyone. A person who really cares about the people that they work with. In this day and age that is a hard find. I will make sure anything I have in the future, Frank gets my business and anyone else I know will let them know of this amazing and eye opening experience.
Published at 7 years ago
I want to thank all of the staff at Quontic Bank, especially Vincent Smith, for making the difficult decision to get a reverse mortgage painless. All aspects of the process were handled efficiently and with great concern that I was at ease. This transaction has made an overwhelming improvement the lives and welfare of my family. sincerely, Tom Ialongo
Published at 7 years ago
We Recently had the opportunity to work with Quontic Bank and John Rodgers they delivered on what was promised and in a timely manner. John was extremely helpful from beginning to the end guiding us along the way and answering the many questions that my wife and I had in the process. John kept us well informed of our progress and was only a phone call way. We would Highly recommend John Rodgers.
Published at 7 years ago
I recently closed a deal with Connie Brazer and Ray Duran from Quontic Bank in South Florida. I must say I would use them time and time again. After going through two other lenders to try to get my Physician buyer a loan, Quontic Bank came in at the 11th hour and we were able to close within record time. The team at Quontic was very professional and always available to take our calls. This in turn solidified my capabilities as a real estate agent with my client. There is no better better marketing than that of a satisfied customer! gg
Published at 7 years ago
We just finished our home mortgage process with Quontic Bank. Michael Boccelli and his team were wonderful to work with. I would highly recommend them to anyone and will use them again in the future if needed.
Published at 7 years ago
Honestly if I could give 10 stars I would. Being a first time homebuyer can be a bit nerve racking but Kimberly Hope really made the whole process as stress free as possible. Her willingness to go above and beyond for us from start to finish was so appreciated. She was always accessible and just a true pleasure to work with. She was able to make this a memorable experience for us and also took the time to explain things in detail every step of the way. I highly recommend Quontic Bank!!
Published at 7 years ago
- 3 photos
- 200 reviews
- 4.5 rating
- Phone: +1 718-215-4000
- Website: https://www.quontic.com/
- Address: 31-05 Broadway, Queens, NY 11106, United States
- Coordinates: 40.761973499999996, -73.9249699
- Mortgage lender
- ATM
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
- Wheelchair-accessible entrance: Yes