We are a locally owned mortgage company that specializes in home-buyer financing. Our wide range of home loan programs allows us to offer tailored mortgage programs based on each client's individual needs. Most of our loan options have no lender fees while also having some of the lowest rates in the industry. Using industry leading technology allows us to close loans quickly and efficiently. Most loans closed in a fraction of time compared to our competition. Our job is to make the home buying process easy for our clients. We do the extra work so they do not have to. Whether you are a first time home buyer or buying a luxury vacation home, we will have competitive loan options for you. Call us today for a free quote!
Searching for our perfect house was a long process but well worth it! Josh and his team were super helpful through every step! They made it really easy to reach out for any questions along the way.
Published at 2 weeks ago
Great experience with Anthony at Riverbank! He really made my first time home buying experience smooth and easy. I appreciated his knowledge and expertise throughout the whole process. I would recommend working with Anthony for anyone looking to purchase a new home!
Published at 3 weeks ago
Josh was great to work with! Our house buying process was very lengthy and he was still engaged with us until the very end! He was also motivated to make things right for us until the very end! Overall, we had a great experience with Riverbank Finance!
Published at a month ago
I had an exceptional experience working with Damon at Riverbank Finance during my home buying process. Damon expertly guided us through the VA home loan process, patiently answering all of our questions and explaining every detail thoroughly to ensure there were no surprises along the way. His professionalism and expertise made the entire process smooth and painless. I highly recommend Damon and Riverbank Finance for anyone looking for a seamless and stress-free home buying experience. Thank you, Damon, for your invaluable assistance!
Published at 5 months ago
I had a great experience with John Degraaf at Riverbank Finance. He was a very helpful loan officer who took the time to explain the processes they were using and was quick to respond to any questions I had. The whole process was quick and easy, thanks to them.
Published at a month ago
Josh was easy to work with; laid back yet conscientious and thorough, prompt with replies, and took the necessary time to listen and help come up with the best solutions for my situation. He was especially good at explaining things I was unfamiliar with and answering my questions in layman’s terms. I would highly recommend him for your mortgage needs and will definitely be using him in the future!
Published at 3 months ago
Anthony was amazing period, point, blank!!! He got us an amazing rate on our refinancing. We went from 7.25% to 5.75%!!!! Anthony was extremely helpful during the entire process from beginning to end. He and his team are informative subject matter experts in refinancing. I highly recommend his services! Thank you Anthony!
Published at 2 months ago
We have now refinanced our home twice with Riverbank Finance; first a conventional, then a VA loan. The entire team (John, Kim, Pammy, Jen, and Jessica) has been so courteous, professional, and efficient. John, in particular, is very knowledgeable and worked very hard to save us a significant amount of money on the cost of the loan and the closing costs. You will benefit from an entire team with valuable expertise who has streamlined this process into a very user-friendly format. We highly recommend Riverbank for all your home financing needs!
Published at 5 months ago
Searching for our perfect house was a long process but well worth it! Josh and his team were super helpful through every step! They made it really easy to reach out for any questions along the way.
Published at 2 weeks ago
I cannot even begin to say how much Sonya and her team helped us with our mortgage! She is very responsive and is always there to answer your questions. She made this process so seamless! It was such a great experience. I would highly recommend Sonya!
Published at 3 weeks ago
Sonya was super helpful during our home buying process.
Published at 3 weeks ago
Great experience with Anthony at Riverbank! He really made my first time home buying experience smooth and easy. I appreciated his knowledge and expertise throughout the whole process. I would recommend working with Anthony for anyone looking to purchase a new home!
Published at 3 weeks ago
Sonya Dody was a great help getting me approved and closed on a tight deadline. The team was very responsive and always on top of everything that needed to be done. I highly recommend them for your financing needs!
Published at a month ago
I had a great experience with John Degraaf at Riverbank Finance. He was a very helpful loan officer who took the time to explain the processes they were using and was quick to respond to any questions I had. The whole process was quick and easy, thanks to them.
Published at a month ago
Josh Woodwyk was super helpful walking us through the mortgage process of buying our first home. Him and his team are very professional and very personable!
Published at a month ago
Josh was fantastic. He was incredibly helpful and communicative and we were able to close more than two weeks early!
Published at a month ago
Josh was great to work with! Our house buying process was very lengthy and he was still engaged with us until the very end! He was also motivated to make things right for us until the very end! Overall, we had a great experience with Riverbank Finance!
Published at a month ago
Anthony was great to work with! He gave me the best rate after shopping around for a while and he was a straight shooter the whole time. Highly recommend working with him!
Published at a month ago
Sonya Dody not only worked hard to get me the loan I needed for my new home, she guided me patiently through the home buying process by answering my questions, addressing my concerns, and figuratively holding my hand. I highly recommend Sonya Dody and Riverbank Finance.
Published at a month ago
I worked with Anthony for over two years during my long search for my first home and he was a pleasure to work with! Knowledgable, patient with all of my questions and generally pretty quick to reply. I would recommend Riverbank if you re searching for a lender.
Published at a month ago
Anthony was amazing period, point, blank!!! He got us an amazing rate on our refinancing. We went from 7.25% to 5.75%!!!! Anthony was extremely helpful during the entire process from beginning to end. He and his team are informative subject matter experts in refinancing. I highly recommend his services! Thank you Anthony!
Published at 2 months ago
Sonya Dody is great. She has put up with me for years reaching out for information about home loans. She has never pressured me but always provided education so I would know what the next steps were towards purchasing a home. Even after she got me pre-approved a couple years ago and I changed to go in a different direction and do a land contract- She was informative and supportive and has now successfully gotten me refinanced on the land contract home. Thanks for everything Sonya.
Published at 2 months ago
Josh was a huge help when my wife and I were looking to purchase a home. He walked us through the process and made it really easy for us as first time home buyers.
Published at 2 months ago
Great experience for the second time! Josh went above and beyond to help before, during and after our financing.
Published at 2 months ago
We received excellent service from Riverbank Finance and specifically from our agent, Damon. Damon worked with us to get the best rate in a simple, timely fashion. We appreciated his attention to detail and his clear instructions. Thank you!
Published at 2 months ago
Josh and his crew were a pleasure to work with. Thank you all.
Published at 2 months ago
The Riverbank Finance team was great. They helped me navigate through the closing process and were always available to answer any questions. I would gladly use them again.
Published at 2 months ago
Josh was a great help though the whole process of getting a loan. He walk me though each step. Riverbank is a great choice for a first time home buyer!
Published at 3 months ago
I had the pleasure of working with Tomas Frezghi and his team. They were prompt, knowledgeable, and friendly. Tomas is a wonderful asset to Riverbank finance and went above and beyond to make sure I was taken care of. I highly recommend working with Tomas and his team at Riverbank finance.
Published at 3 months ago
Anthony Bird was an asset in helping me find the best options for finance to purchase my new home. He was available for any questions I had and was quick to respond. Highly recommend Anthony and his staff. I do feel the current process for financing/closing on a propery could be streamlined.
Published at 3 months ago
Josh was easy to work with; laid back yet conscientious and thorough, prompt with replies, and took the necessary time to listen and help come up with the best solutions for my situation. He was especially good at explaining things I was unfamiliar with and answering my questions in layman s terms. I would highly recommend him for your mortgage needs and will definitely be using him in the future!
Published at 3 months ago
I worked with Damon who helped me with my first home purchase using a VA loan. He is very good at his job and was there to answer any questions I had along the way during the process. If youre looking to take out a mortgage or do a refinance, reach out to Damon and he will take good care of you.
Published at 3 months ago
Awesome company and great customer service!! Josh and his team are great and have not let me down yet!
Published at 3 months ago
Completed closing my new home today, and working with Tomas Frezghi made this process exceptionally straightforward! He provided me with detailed information, and used plain language to work with me as I am a first time home owner. Consider calling Tomas, he was able to find us the best rates, and was easy to work with!
Published at 3 months ago
Anthony Bird and everyone at Riverbank really made a complicated situation easy for my wife and I. We are now in our new home and really happy that we went with Riverbank Finance!
Published at 3 months ago
I worked with Sonja Doddy to help me get financed on a house and she was amazing. She did everything she could to get to best loan that worked for me and my wife being first time buyers. She then went further and got us some incentives for our closing costs and saved us A LOT OF MONEY! She was also very thorough and gave us all the information we needed to understand the process of buying a home. I definitely recommend Sonja and riverbank financing if you re looking to purchase a house!
Published at 3 months ago
Kind, friendly, and trustworthy!
Published at 3 months ago
Riverbank was an awesome company to deal with. Professional in every way and always had our best interest at heart. You couldnt find a better Finance company to go thru.
Published at 3 months ago
Damon (and the team at Riverbank) were so great to work with! Damon made the process accessible by being available to answer my (many!) questions; he and his team were attentive to detail and swift in moving things along...I feel like they had my best interest at heart, and Im grateful for their efficiency and personalized care!
Published at 3 months ago
Took about one to two months to find a house and close. Tomas Frezghi was my mortgage broker, he was quick to respond to any questions and everything got filed quickly. Would recommend.
Published at 3 months ago
We want to thank Sonya and her team at Riverbank Financial for all their professional help in securing our loan for our new Condo. We appreciate their patience as we are both retired and not very tech savy. Thanks again for helping us thru the process. Ross and Vicki Phillips
Published at 3 months ago
Great experience buying my first home. Jenna was were nice and super helpful. She answered all my questions fast and really made the process so easy. Thanks again to Jenna!
Published at 4 months ago
Damon got the job done and was VERY professional every time we spoke. I would recommend him to anyone...he did what other places could not do! If you want productive and professional help...he is the guy for the job.
Published at 4 months ago
Anthony Bird was phenomenal in assisting me through the financing process. He and his team made the entire process quick and easy to understand and I cant recommend them enough. Be sure to ask for Anthony for all your mortgage needs.
Published at 4 months ago
Working with Tomas was great! He was clear about all needs and available when things got confusing. If you need financing I would definitely contact Tomas!
Published at 4 months ago
Jenna and Kim went above and beyond when it came to helping us get financing for our home. We had very complicated situation but they stuck with us to the end. Thank you for everything!
Published at 4 months ago
Working with Josh to buy our first house was a great experience. Everything went very fast, smooth and easy for us.
Published at 4 months ago
I worked with Tomas for my mortgage, and he made the entire process incredibly easy and stress-free. Tomas was always available through text, calls, and emails, promptly answering every question I had. His clear and thorough explanations helped me understand each step of the process. I highly recommend Tomas for anyone seeking a reliable and communicative mortgage broker!
Published at 4 months ago
I had the pleasure of working with John DeGraaf and his team they made the whole process easier than ever and was able to close in significant amount. I highly recommend him for a mortgage loan officer!
Published at 4 months ago
The loan process met my expectations. It was processed expediently and very professionally.
Published at 4 months ago
I just wanna shout out to Jenna Gordon and her team, I am now a proud homeowner. Prior to meeting Ms.Gordon, I had a horrible experience with another company, met Ms. Gordon and the care and concern that was given to make my dream home a reality was simply amazing. The process was simple, professionally handled with integrity and kindness, thank you for being a Blessing in our lives!!
Published at 5 months ago
We have now refinanced our home twice with Riverbank Finance; first a conventional, then a VA loan. The entire team (John, Kim, Pammy, Jen, and Jessica) has been so courteous, professional, and efficient. John, in particular, is very knowledgeable and worked very hard to save us a significant amount of money on the cost of the loan and the closing costs. You will benefit from an entire team with valuable expertise who has streamlined this process into a very user-friendly format. We highly recommend Riverbank for all your home financing needs!
Published at 5 months ago
I had an exceptional experience working with Damon at Riverbank Finance during my home buying process. Damon expertly guided us through the VA home loan process, patiently answering all of our questions and explaining every detail thoroughly to ensure there were no surprises along the way. His professionalism and expertise made the entire process smooth and painless. I highly recommend Damon and Riverbank Finance for anyone looking for a seamless and stress-free home buying experience. Thank you, Damon, for your invaluable assistance!
Published at 5 months ago
Jenna did a fantastic job helping me through the loan process. I would recommend her to everyone looking for a mortgage.
Published at 5 months ago
Jenna and her team made the process for purchasing my first home a breeze. She answered all of my questions, was very patient, and helped me get into the place I wanted!
Published at 5 months ago
I highly recommend working with these guys, me and my wife had a very unique and difficult refinance situation that they helped us navigate and when closing time came around were very flexible with both schedules and location.
Published at 5 months ago
This company was awesome to work with. Josh and his team helped me and my husband to get through a very complicated situation we had for refinancing our home. Even though the case kept getting more and more complex as we worked stuff out, Josh and his team were always ready to provide timely assistance in every step of the process. They were very flexible with timing and case management and they even went above and beyond to help us find the right vendors when we needed inspections of any kind. I would 100% recomend working with them any time! You guys ROCK! we will be forever greatful for your help with our case.
Published at 5 months ago
Damon at Riverbank Finance LLC was very helpful and knowledgeable. As a first time homeowner he answered all my questions and made the process very easy to understand. Always responded and flexible with my schedule.
Published at 5 months ago
Damon Gross was very helpful, efficient, and kept me informed of every step of the mortgage process. Highly recommend anyone whos looking for a great experience for home buying.
Published at 5 months ago
Josh Woodwyk was fantastic to work with. He answered all my questions promptly and provided advice on many aspects of my loan. I d happily work with him and/or his company in the future.
Published at 6 months ago
Best and easiest experience I could ve hoped for! Jenna was absolutely outstanding! Excellent communication and updates throughout! She never left me wondering what was going. HIGHLY RECOMMEND Riverbank!
Published at 6 months ago
I would recommend Riverbank Finance LLC to anyone who wants to buy a home. Their services are awesome,they get the job done and are always willing to help whenever you have questions. Thank You for your services.
Published at 6 months ago
My wife and I applied for a loan a couple of month ago. It was our first loan so we were a little slow on getting everything that one would need to successfully get approved but nonetheless the patients of the agent and helpfulness were top notch. I am truly happy to have done business here and very grateful for the help I received.
Published at 6 months ago
Anthony and everyone involved were always on top of everything. Great people to work with. I will be using them if I ever decide to buy another house in the future.
Published at 6 months ago
Five stars is not enough to express my gratitude for Tomas Frezghi and Kim Conklin! Both were so accessible and responsive and I felt like their only and most important client. Buying a home from across the country is stressful enough but Tomas made the entire process as easy as possible. He was in constant communication and consistently responded to my many questions same day. He was a voice of calm and expertise the entire time. I had reached out to other lenders in the beginning and Tomas stood above them all with his communication and checking in from my first contact with him. Thank you Tomas and team! I truly appreciate you and all that you do.
Published at 6 months ago
Very nice to work with. Explained step by step the process and always available to answer our questions. Best experience!
Published at 6 months ago
Damon at Riverbank Finance LLC was so accommodating and helpful with both of my last purchases. He was able to walk me through the financial process, acquiring me a loan and following up every stop of the process.
Published at 6 months ago
Published at 6 months ago
Riverbank Finance LLC -Anthony Bird & Associates- is a superb mortgage broker. Great and clear communication, meticulous documentation proofing and reviewing, best rates and personalized mortgage plans. Highly recommended, this company really takes care of its customers. Make yourself a favor and call them to take care of your financial needs, you won t regret it. We are closing today, and the process was made easy and smooth by Riverbank. Thank you Anthony! O - Mar
Published at 7 months ago
Jillian was wonderful to work with!
Published at 7 months ago
Josh Woodwyk was truly amazing. It took me than 2 years to find the right house, and during that time, I emailed Josh numerous times with various questions and applied for multiple houses in 2021 and 2023. Throughout this process, he remained exceptionally polite and patient, providing detailed answers to all my inquiries. Additionally, all my siblings utilized his services to secure their house loans, and we are all extremely satisfied with the results. Weve even recommended him to our friends, who also benefited from his services in 2023. I wholeheartedly recommend Josh and his company to anyone seeking a seamless loan process. Not only does he offer the best loan rates, but he also ensures that you are approved for the highest possible amount. We had previously tried another company, but they provided us with an approval for significantly less than what Josh secured for us. Therefore, my siblings and I highly recommend him.
Published at 7 months ago
Antony Bird is fantastic to work with, prompt responses and quick to handle our requests. Would recommend him all Day..
Published at 7 months ago
Damon at River Bank was great!! Very quick to answer any questions, was very fast at getting information we needed just overall better than anyone Ive experienced in his line of work.
Published at 7 months ago
Very pleased with financing an investment home through Riverbank Finance LLC. Tomas was very helpful in each step & promptly responded to every question I had along the way. Would highly recommend.
Published at 7 months ago
Jillian Runkel is fast, responsive, and goes the extra mile for her clients. She is also very knowledgeable and professional. I will always refer my clients to her!
Published at 8 months ago
Riverbank Finance is absolutely incredible to work with. I don t think I could give enough compliments to Anthony Bird and his team. This was my first time purchasing a home and going through the entire process and they walked me through everything step by step, and when I say step by step I mean in a way that I understood. Not with large terms that went over my head and made me feel uncomfortable. They offered me every option available and gave me the choice with no added pressure. They worked around the clock to make the timeline work and hit my closing date and even worked with my financial planner directly so I didn t have to play the middle man. If you re looking for a superstar team that can get you the lowest rates in town, I HIGHLY recommend giving them a call! You won t regret it!
Published at 8 months ago
Everything was good for the few first weeks of the process (FHA loan) and then I felt like I needed to reach out to ask questions because my lender wasnt really keeping me updated. I went with this lender because a family remember had a good experience but unfortunately I cannot say the same.
Published at 8 months ago
Jillian was about to get our pre approval letter for a loan in less 24 hours of us turning in our paperwork! Her quick work made it possible for us to be able to put an offer in on a home before the deadline!
Published at 8 months ago
Tomas was great to work with. His interest rates were better than the competition. He was very knowledgeable and answered all of my questions. I will definitely work with him again in the future.
Published at 8 months ago
Their website is misleading on their loan offers and they are quick to dismiss you while discussing what was made available to the public via their website
Published at 8 months ago
I reached out to the company and spoke to Jillian who told me she can help me obtain a loan. I specifically stated do not run my credit unless you can find a product that works for me. She promised me they could work with me. She ran my credit, I have an 750+ score and then told me they couldn t help me find a loan that fit my needs due to her error. Really terrible! I ll do a refinance on my other personal properties with another bank. All I wanted was honesty. I dont mind if you mess up we are all human, but don t ignore my call bc we could have worked it out another way.
Published at 8 months ago
Riverbank Finance was a great choice as a lender when I was looking to buy my first home. Their communication was excellent and answered all my questions throughout every step of the process.
Published at 8 months ago
Published at 8 months ago
I used Riverbank Finance to secure a mortgage. I worked with John DeGraff specifically. We did the whole thing almost exclusively via text message and email. He was knowledgeable and prompt with replies. Im the annoying kind of person who asks too many questions too! I would recommend Riverbank Finance for all your banking and loan needs.
Published at 8 months ago
Worked with Anthony Bird. First time home buyer with very little experience in the area. Anthony helped right away, was always available, explained everything in great detail. Was available throughout the whole process, checked in occasionally when we were searching for homes. Sent us some videos as well explaining certain things for us. Got us a great rate especially compared to what I was hearing from other people. Would absolutely use their services again and recommend them to anyone.
Published at 8 months ago
Jillian Runkle exceeded all expectations! After a disappointing experience elsewhere, Jillian came to the rescue with her exceptional professionalism and efficiency. She not only managed to close our loan in just one week (although, let s not set that as the standard!), but she did so with a level of expertise and grace that left us thoroughly impressed. It s worth noting that this was her first close after transitioning to sales, which speaks volumes about her talent and adaptability. Jillian s dedication and knowledge are truly outstanding, especially given the complexities involved in switching loan companies. Her informative approach and unwavering support turned what could have been a stressful ordeal into a seamless and enjoyable journey. If you re in search of a loan officer who goes the extra mile, look no further than Jillian Runkle at Riverbank Finance LLC. She s simply fantastic!
Published at 9 months ago
Anthony does a fantastic Job, he helped us close in 14 days, it was extremely quick. Anthony and Pammy were very professional and I have recommended them to others already. 2/2/24:Just did a second refinance with them. Was outstanding to work with, incredibly flexible and responsive.
Published at 9 months ago
Josh was a pleasure to work with, he was always available for any questions that we had. This is our second time working with Riverbank Finance. We would definitely recommend Riverbank Finance Jason & Laura Patton
Published at 9 months ago
Great people always willing to help with my questions. Easy to work with!
Published at 9 months ago
John at RiverBank was very knowledgeable and extremely helpful through the whole process. I have had several experiences in the past with lenders and I can honestly say I will not go anywhere else going forward.
Published at 9 months ago
Fantastic person as well as his team. My wife and I moved from California to Michigan and they made the entire process incredibly easy!
Published at 9 months ago
Published at 9 months ago
Tom Frezghi was awesome. Helpful every step of the way. Honestly made the stressful experience of buying a home much easier. He is an absolute asset to anyone in the housing market.
Published at 9 months ago
I worked with John DeGraaf for the majority of my loan process and let me tell you he was the most prompt, professional and helpful person I had ever dealt with!! He bent over backwards for me and always answered my questions anytime day or night! Thank you so much John you are amazing!!
Published at 9 months ago
I am both grateful for and impressed with the unparalleled professionalism and expertise of Jenna Gordon at Riverbank finance. Jenna enabled my family and I to purchase our first home because she diligently searched for programs we qualified for that would provide assistance for our down payment and closing costs. She facilitated us throughout the entire process and explained everything as she went. We had delays in our purchase timeline that Jenna navigated well. She is friendly and communicative even with a busy schedule full of other clients. Without Jenna or Riverbank finance we would not have a home. Thank you!
Published at 9 months ago
Tomas Frezghi was amazing. We closed on my house so quickly! Very friendly and helpful throughout whole process!
Published at 10 months ago
Jenna was great to work with. Communication was excellent. She stayed late at work if she needs to, to make sure we were taken care of. She went above and beyond.
Published at 10 months ago
Josh was very friendly, knowledgeable, and took the time to walk me through every step of my refinancing process. Give him a call if you re looking to refinance or for any of your financial needs.
Published at 10 months ago
We absolutely loved working with John and the Riverbank Team. John was recommended to me by a realtor over two years ago by a realtor in Grand Rapids, and though we ended up buying in Northern Michigan, he was still such a personal and excellent mortgage lender who worked with us for over a year to secure a mortgage and finally close on a house this past week. John was incredibly responsive and available by email, call, and text for over a year, and had really good advice and insight into the housing market and lending process. Throughout our buying process, our realtor continually commented on how great John was to work with, and they got us to closing day so smoothly. We can highly recommend him and the Riverbank Team for your mortgage lending!
Published at 10 months ago
Working with Eric was a great experience as he guided us through the process and was very knowledgeable on things to expect for a FTHB. We got a very favorable rate for the current market and would recommend Riverbank to others looking to buy
Published at 10 months ago
We have closed on 3 properties with Riverbank. Our experience has been absolutely amazing. Thank you Anthony and team for this making this experience so positive and stress free.
Published at 11 months ago
Had a great experience working with John DeGraaf at Riverbank Mortage. Got the home I wanted and the process with John and Riverbank was smooth. John was honest and upfront about issues and I can t recommend him enough.
Published at 11 months ago
We had a great experience with Anthony Bird. He was responsive and guided us through the mortgage process quickly!
Published at 11 months ago
I worked with Anthony and Kim. They went above and beyond to get me into a house before my landlady pushed us out. Even contacting us after business hours to keep us updated. We were able to sign on our house the day before Thanksgiving. They probably had other clients they were working with at the same time but still got us in a place before it was to late. I would highly recommend Riverbank Finance for your house purchase. I am grateful for Kim and Anthony. Thanks again Riverbank Finance.
Published at 11 months ago
My experience with Anthony was excellent. He was able to help me get my loan processed with great speed and efficiency. Him and his team make the process a turn key experience and are highly responsive. 5/5
Published at 11 months ago
Our mortgage broker, Tomas, was very helpful and patient throughout our long process to find a house. He and all of the staff we worked with were wonderful in guiding us through the sometimes stressful homebuying process. Definitely recommended!
Published at 11 months ago
Flexible, professional, I have dealt with many lenders, Josh is by far the best !!
Published at 11 months ago
A professional experience and details with returned calls were spot on!
Published at 11 months ago
I cannot thank Anthony, Pammy, and the team enough for helping me buy my first house! Anthony hunted for programs I qualified for to save me money and checked in on me regularly to see if there were properties I was looking at, and he gave me a pep talk when I was beginning to get a little discouraged. When I found my new house, Riverbank Finance gave me the edge I needed during a hot, competitive market by providing a short timeframe for the closing date and following through with their super quick and efficient processing. I highly recommend Riverbank Finance!
Published at 11 months ago
Jenna was great with everything. Your the best jenna
Published at a year ago
Great company to work with. Fast efficient service. After closing on your property, they will look ever 6 months to see if interest rates have lowered to where they can refinance you. Im very happy I choose Riverbank Finance LLC
Published at a year ago
I had great and fast experience with Riverbank. We were scared and nervous through the whole process as it was our first time buying but they made it so easy because I was able to do everything online including submitting docs.
Published at a year ago
The team here is so great to work with. They were easy to communicate with through the whole process and extremely patient.
Published at a year ago
Working with John was great. He was super responsive and made the VA loan process, which is usually a pain, easy breezy. I would definitely recommend!
Published at a year ago
Tomas Frezghi needs to change his name to Harry Houdini as he makes the impossible, possible. Expect professionalism, rare work ethic and a guy who genuinely cares about a positive outcome for his customers. Like the famous Joe Gerard said Help enough people get what they want and youll get what you want. and Id venture to guess Tomas has read that book and is living every word. In a day and age of horrible customer service, Tomas is a unicorn of old fashion personal touch. Thank you Tomas for all your effort going into helping me get the positive outcome I needed in my mortgage loan needs!
Published at a year ago
John DeGraaf did a great job keeping us in the loop and staying on top of things. He made the process of getting a loan very easy and seamless!
Published at a year ago
I recently worked with Andrew Wilterink, Mortgage Broker wiyh Riverbank Finance LLC, and I couldn t be happier with the service I received. Andrew went above and beyond to help me close a HELOC deal, showcasing his exceptional focus and results-oriented approach. He guided me throughout the entire process, making it seamless and stress-free. If you re in need of any mortgage assistance, I highly recommend reaching out to Andrew. He s dedicated, professional, and ensures you get the best solutions for your mortgage needs.
Published at a year ago
Josh was so great to work with to get our loan for our first home! He went above and beyond starting with our first call and explained everything we needed to know about buying a home for the first time. Through the whole process, communication was great with him and he answered our questions no matter what time of day. Definitely recommend!!
Published at a year ago
Josh was amazing. Patiently answered all my questions and helped make navigating the process very simple. I was able to close the house in a timely manner due to Josh and the teams support. Highly recommended! This team is awesome!
Published at a year ago
The staff at Riverbank Finance were incredible! Everything from our expedited pre-approval to the closing of our home was seamless. This was our first home purchase and Riverbank secured the best loan for us and skillfully walked us through the entire process.
Published at a year ago
I would highly recommend Riverbank Finance. Im a first time home buyer and they made it super simple. Josh made me feel like I was working with a friend who actually cared about my interests.
Published at a year ago
Damon was easy to work with, moved with a purpose and was very detail oriented. This made getting stipulations in, final documents, clear and closing super easy which is very difficult to find in times such as these. 10 out of 10 would recommend.
Published at a year ago
Published at a year ago
Damon was great, very professional and great at communicating. He is also very diligent when it comes to your loan, he made the process easy.
Published at a year ago
Sonya helped me get a home loan and a closing within 38 days. The process was so smooth and quick. I wish I could give her more stars!! Such a pleasure to work with. Response time was great. I m so glad I found this company online. Now I m ready to enjoy my new home. I would totally recommend to family and friends
Published at a year ago
I worked with Tomas, I m a first time homebuyer and Tomas made it very easy from start to finish Even though final closing, definitely would recommend to anyone. Thanks Tomas for making this experience possible for me and my family.
Published at a year ago
Recently closed on an investment property. Anthony was a great resource! He replied quickly to all requests, answering questions and providing documentation much faster than I expected. He and his team are really on top of their game! I very strongly recommend them. Were looking to purchase another property soon and are continuing to work with them.
Published at a year ago
I highly recommend riverbank finance I worked with Andrew and he was super helpful and knowledgeable with everything.
Published at a year ago
Published at a year ago
I had the pleasure of working with Jenna Gordon. This was my first experience and I had a lot of questions. Jenna was very patient, and explained everything and answered all my questions. She is very knowledgeable and I hope to work with her again in the near future!
Published at a year ago
Although the market for buying a home is very competitive!! We had a great broker at riverbank finance, with a smooth and fast close.
Published at a year ago
This is the 2nd time I have used your service. Tomas Frezghi was so helpful and responded swiftly. I am very satisfied with his service. Thank you very much for the hard work you have done for us.
Published at a year ago
Great experience no delays and no problems
Published at a year ago
I am super happy with the service provided by Anthony Bird. He is a complete professional and did all efforts to get a better rate in the current market
Published at a year ago
Anthony Bird is a great lender, he took a lot of time to help my fiancee buy our first home, no matter how many questions he explained in easy detail all the fine print and worked close with us. We were initially approved for a FHA Loan and he gave great advice on how to get our credit score up so we could qualify for Conventional which made things a lot easier for us. 10/10 would work with him again.
Published at a year ago
I reached out to Riverbank Finance after seeing an ad on Facebook. I was quickly put in touch with Damon. He was very thorough with explaining the process and what options they offered. We had a bit of a unique situation and Damon worked hard to get us into our home. It was great working with him and I truly appreciate it!
Published at a year ago
Closing on my first home today at 24, and John DeGraaf was my loan officer. He worked very swiftly and has prompt communication. I did research prior to starting the process, so I knew quite a bit already but he made the process smoother than I could ve ever imagined. No horror stories here. I chose a close date, and that date was met. I feel like I got a great deal for the market we re in and I d definitely do business again with Riverbank.
Published at a year ago
As a realtor, there are a few key things I look for in a lender, and Damon Grosz from Riverbank Finance has all of them. He worked hard for our clients who were purchasing their first home from start to finish. He was communicative, hard working, and creative at overcoming obstacles. Highly recommend.
Published at a year ago
I had the pleasure of working with John at Riverbank Finance and I cant express how grateful I am for his exceptional service. Throughout the entire home buying process, John proved to be a reliable and dedicated professional. Even when we encountered unexpected delays with the VA, John handled them with remarkable expertise and grace. His friendly and approachable demeanor made it feel like I was working with a trusted friend throughout the entire process. One of the standout qualities of John was his ability to communicate effectively and navigate any challenges that arose. When we faced delays with the VA, John helped take charge and proactively addressed the issues, ensuring a positive outcome for myself! (from what Ive read, positive outcomes with the VA are not exactly common). Johns ability to effectively communicate with all parties involved was a key component of overcoming the challenges we faced with the VA. Working with John was an absolute pleasure. He was always easy to reach, approachable, and went above and beyond to ensure a positive home buying experience. Despite the unexpected hurdles, Johns professionalism and problem-solving skills shone through, making the entire process feel manageable with as little stress as possible. If youre searching for a mortgage broker who can handle any situation with exceptional skill and care, John is the one you want by your side.
Published at a year ago
Andrew was great! Very knowledgable and quick to help. Made our first time home buying a lot less stressful. Would definitely recommend Riverbank Finance!
Published at a year ago
I just finished purchasing my first home and I could not recommend Riverbank Finance enough for finding a great mortgage. Damon Grosz was really helpful and responsive when any questions came up, and he was able to get me a great rate on my mortgage. Best of all, he was honest and upfront about how the whole loan closing process works, which I found to be very helpful.
Published at a year ago
Damon did a very good job helping me with everything i needed, and was very patient. had a great experience!!
Published at a year ago
I worked directly with Josh. The experience was top notch from beginning to end. Smooth and simple process to secure quotes, gather documents, submit loan applications, etc. Josh was excellent at communicating throughout all the steps of the process both over the phone, e-mail, and text. Highly, highly recommend Riverbank Finance for all mortgage financing needs!
Published at a year ago
Damon and his team at Riverbank Finance are knowledgeable, while also being quick to respond to any questions. They make the entire mortgage process very quick. My wife and I have used them now for two mortgages. Look forward to working with them again in the future.
Published at a year ago
Great experience and helped me with everything!
Published at a year ago
Well informed on all types of mortages and able to make the mortage process straight forward and quick. John kept me informed the entire time on the status. I would highly recommend
Published at a year ago
My experience with Riverbank Finance and Jenna Gordon was great. As a first time homebuyer they answered any questions I had and were patient with me. There was never any communication problems and always got back to me with answers in a timely manner.
Published at a year ago
The service from Damon was great, Easy to work with and was knowledgeable. Went above and beyond
Published at a year ago
Published at a year ago
It was an absolute pleasure working with Sonya Dody and the rest of the Riverbank Finance team. Sonya was available for questions 7 days a week and always answered promptly. She really made buying our first home an unforgettable experience and we could currently not be happier!
Published at a year ago
Loved working with Riverbank , very thorough, closed my loan and timely manner, very responsive and always willing to help any way they can , Jenna Gordon and her team was absolutely amazing
Published at a year ago
Published at a year ago
Published at a year ago
Riverbank Finance made the loan process easy and simple. Everyone was helpful, patient, and knowledgeable throughout the process. I would recommend anyone looking for a mortgage or to refinance to call Riverbank Finance. They are a Great company to work with.
Published at a year ago
Josh and the team was great
Published at a year ago
I am a first time home buyer and had gone into this transition with limited knowledge of how everything works. I was fortunate to have Riverbank Finance backing me up through out this whole ordeal!! They were extremely good to work with!! I definitely recommend this team to any and everyone!!
Published at a year ago
Josh went above and beyond. No surprises at all, he was very knowledgeable
Published at a year ago
Josh Woodwyck and his team are great people. They worked with me tirelessly to get the best deal for me. As a first time home buyer, I had a lot of questions and concerns. Josh answered and explained everything thoroughly for me. Will definitely recommend to everyone I know.
Published at a year ago
I have worked with a few other mortgage companies in the last few years, 3 to be specific and it was always a disaster due to some issues with my homes past paperwork, flood insurance etc. I could go on for hours about it. All I can say is it has been an interesting and stressfull last few years. Josh at Riverbank got it done for us. He walked me through the process, kept me in the loop with everything and got my loan completed and closed. If I ever have to use a mortgage comapny again or any one I know needs a mortgage I will 100% refer them to Josh at Riverbank.
Published at a year ago
I have been house searching with no understanding, until Sonya explained and put me in the right direction to becoming a home owner.
Published at a year ago
Anthony Bird was very helpful in this whole process. he took time to explain things and as a first time home buyer having things explained was very helpful. It made the process easy and I didn t get overwhelmed. I would definitely recommend!
Published at a year ago
Published at a year ago
Tomas Frezghi an excellent broker to work with; patient, kind, insightful, knowledgeable. He stays the course in helping you regardless of how long it takes. He comes highly recommended!
Published at a year ago
Published at a year ago
Damon Grosz was my loan officer at Riverbank Finance. This is the second home he has helped me finance. My Fiancé Karen and I were so impressed on how great he communicated and updated us during the whole process. They are the best around. Highly recommend him and his team.
Published at a year ago
Tomas was amazing to work with:) he walked us through the entire process and patiently explained everything until we were satisfied and understood. It was definitely a long process since were from out of state but he made it super simple and easy to understand! Definitely recommend asking for him :)
Published at a year ago
Anthony did a fantastic job. We closed in 11 days. Very helpful and responsive tp all of my questions. Highly Recommended!
Published at a year ago
Ive worked with Damon at Riverbank Finance twice now, and each time hes answered all of my questions and gotten me the deal I wanted. I highly recommend Damon and Riverbank Finance!
Published at a year ago
Easy, fast, to the point and helpful. You dont need to look anywhere else!
Published at a year ago
I have lost count of how many times I have worked with Riverbank at this point. They are amazing! Anthony and the whole team are so responsive and truly want whats best for their clients. Wouldnt even think about going anywhere else.
Published at a year ago
My experience here was absolutely amazing. I thought I could never get a house. Andrew was so helpful and so informative that I was able to get pre approved and finally make it! 10/10
Published at a year ago
As a first time homebuyer, Anthony and his team were very supportive and responsive during the entire loan process. I was referred to Riverbank because of how fast and easy to work with they are, they did not disappoint. Anthony and Malina helped to ensure everything went smoothly to secure my loan. Huge thanks to the Riverbank team.
Published at a year ago
Published at a year ago
Riverbank Finance is the best bank I have ever dealt with. Heather was so good to me and answered every question I ve had and explained everything I didn t understand. Being a first time home buyer I was very confident choosing this bank thanks to Heather!!
Published at a year ago
Great team! Got it done in good time and the rates were solid.
Published at a year ago
As a first time home buyer there were lots of questions and information I did not understand. Anthony did great walking my husband and I through everything and making sure we could get the house we wanted in the time we wanted it. Would work with Anthony again!
Published at a year ago
Published at a year ago
Wonderful! Andrew Wilterink and his team are knowledgeable and friendly. When I had questions (and as a first time homebuyer, I had dozens), he was always there with the information in a timely manner. I would highly suggest Riverbank. Thank you again to Andrew and his team!
Published at a year ago
Damon at riverbank finance went above and beyond to make sure our lending process went smoothly and got everything completed in a timely manner!!
Published at a year ago
Tomas helped me and my family thru a very difficult mortgage process. He kept my family in our home!
Published at a year ago
Brandon Marble was great to work with. He is amazing person and very helpful. He understood the timeline I was working with and did everything that was possible to help me close on time, even with some unforeseen obstacles along the way. The process from start to finish was seamless. I heard from my friends how was so hard ,but with Brandon and Marline was so easy. I recommend all my friend to have their mortgage from river bank just because Brandon is there and the entire team who was always responsive and professional. Highly recommend.
Published at a year ago
Just closed last week with the help of the wonderful Heather Rake! I explored so many different mortgage lenders and she was the only one who MADE it all work out. I couldnt be more thankful for the effort she put into helping me.
Published at a year ago
I was very happy with the service I received. To me it seems like they went above and beyond what they had to do. 90% of the time when I got a hold of them they would answer. if not they would respond back in the same business day. If I ever plan on buying another house. I would definitely use them again. Once again I was very happy and satisfied with the service I received.
Published at a year ago
Sonya was a wonder person to work with and so helpful. A wonderful experience working with her
Published at a year ago
Tomas Frezghi was great to work with. He was extremely knowledgeable, helpful and great with communicating the process along the way.
Published at a year ago
Grateful and happy that we found Anthony Bird and Riverbank Financing LLC. When others could not make it happen Riverbank Finance did it within 7 days. Thank you for everything Anthony.
Published at 2 years ago
I absolutely loved working with Josh! He walked my husband and I through every part of the process of refinancing our home, and was one of the kindest people weve ever met. He over-exceeded our expectations and went above and beyond. It was a pleasure working with him. If I could give a thousand stars I would! HIGHLY recommend!!!
Published at 2 years ago
We had a wonderful experience with Josh and everyone working there. Nobody was pushy at all and very cordial and professional. I highly recommend!
Published at 2 years ago
Kelsey and her team are amazing. It was so great to work with her, she was prompt, responsive, and explained every step of the home buying process. I was so lucky and fortunate to be referred to her for my first home! Thanks lady! Keep rockin!
Published at 2 years ago
Working with Riverbank Finance was the best decision I was ever able to make as a first-time homebuyer. I really dont have enough incredible things to say about this great team of people, but mostly about my loan officer, Brandon Marble. Brandon went the extra mile in every way he could. Brandon was able to guide me through the various loan programs available and found the perfect solution for me and my wife. Every time I spoke to Brandon, I knew I was in good hands throughout the home purchase process. I am truly surprised at how quickly Brandon and the rest of the team were able to get me approved and into my first home. Even my realtor and the folks from Chicago Title were astonished of Brandons work - and that truly says a lot because I know they deal with many great individuals working in this field. I would recommend Brandon and Riverbank Finance to anyone and everyone purchasing a home! THANKS !!
Published at 2 years ago
as a first time home buyer, it was overwhelming to try and process all the information coming at us. having a team that was able to explain it in a clear way, take the time to answer a text or call whenever i made one, it made me feel way more comfortable with the process. I would highly recommend them for anyone looking for a mortgage or a re-finance. John DeGraaf and Brandon Marble were excellent. thanks guys!
Published at 2 years ago
Amazing attention to detail, very patient and caring staff thatll walk you through every step. Punctual and thorough
Published at 2 years ago
Strongly suggest, amazing people to work with . Joshs team works 24/7 to get closing done within 2-3 weeks
Published at 2 years ago
Best service Ive dealt with!!
Published at 2 years ago
Published at 2 years ago
Damon Grosz at riverbank finance got my second mortgage done when others came up short. Its always nice to work with someone who has experience and knows how to get a mortgage done.
Published at 2 years ago
Damon was amazing, I would highly recommend Damon as a first time home buyer, he explained everything, and was extremely patient and helpful along every step. I wasn t stressed thanks to the help and direction of the team at Riverbank finance!
Published at 2 years ago
Sonya with Riverbank is absolutely amazing! She goes above and beyond! There were times where I would reach out last minute and ask her to run comps for a home and she would respond ASAP even after hours! I would highly recommend Sonya and Riverbank to truly find what is best for you in your search for a home!
Published at 2 years ago
John DeGraaf is the greatest mortgage loan officer to ever live!
Published at 2 years ago
The seller did not want to use a realtor and the folks at Riverbank were super helpful in getting me through the home buying process! And keep me somewhat sane.
Published at 2 years ago
I dealt with Brandon Marble and he was very good to work with. I was able to contact him with any questions, many times later in the day due to my work schedule. He was vey informative with this being my first home purchase and made sure I was aware of everything that was coming up and what to expect. I really enjoyed working with him.
Published at 2 years ago
I found RiverBank an extremely competent financial group, I am not an easy person to financially process and they were able to close on a home in less than 3 weeks. This house was not your traditional ready to jump on real estate, this is a livable house but it has significant amount of work required the appraisal showed this. Undaunted Tom was able to navigate this problem and and when presenting me the situation also produced multiple vectors to accomplish the goal. RiverBank is professional, caring, and highly responsive to questions. I have no issues with referring them to my friends and colleagues.
Published at 2 years ago
Tomas Frezghi was the agent I worked with at Riverbank and he was incredibly helpful and available throughout the home buying process. He was always willing to assist or answer questions any time. It was as less stressful as home buying could be
Published at 2 years ago
Awesome service. Anthony did a great job in assisting us through the process. We are glad we found Riverbank
Published at 2 years ago
Tomas was great to work with. He understood the timeline I was working with and did everything that was possible to help me close on time, even with some unforeseen obstacles along the way. The process from start to finish was seamless. And the entire team was always responsive and professional. Highly recommend.
Published at 2 years ago
I worked with Brandon Marble to find a house near MSU, and he did a great job. He responded quickly to our questions, was active about sending us listings to review, and was willing to do walk-throughs on very short notice. Ill definitely be coming back when I need to sell the house Riverbank helped me purchase, and hopefully I can work with Brandon again at that time.
Published at 2 years ago
Riverbank Finance helped me with approval for a mortgage. Jenna and Malina were great and made the process easy and seamless for me. They laid out things perfectly for me to understand and the educational and instructional videos provided were helpful.
Published at 2 years ago
Published at 2 years ago
- 4 photos
- 200 reviews
- 4.9 rating
- Phone: +1 800-555-2098
- Website: https://riverbankfinance.com/
- Address: 3205 Eaglecrest Dr NE #206, Grand Rapids, MI 49525, United States
- Coordinates: 42.990586, -85.589005
- Mortgage broker
- Bank
- Loan agency
- Mortgage lender
- Monday: 9 AM–6 PM
- Tuesday: 9 AM–6 PM
- Wednesday: 9 AM–6 PM
- Thursday: 9 AM–6 PM
- Friday: 9 AM–6 PM
- Saturday: Closed
- Sunday: Closed
- Online appointments: Yes
- On-site services: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible toilet: Yes
- LGBTQ+ friendly: Yes
- Appointment required: Yes