First Merchants Bank in Ann Arbor, MI provides our clients with broad financial services delivered by bankers who are known and trusted in their communities. As one of the largest financial institutions in the Midwest, we offer commercial banking, personal banking, auto loans, treasury management, personal loans, and home mortgage lending. For your convenience, we provide personal and business online banking and mobile banking via our mobile app. First Merchants Banks also provides ATM only locations so you have greater access to your bank accounts in more locations. As part of the MoneyPass network you can access your money at over 25,000 free ATMs throughout the country. Just look for the MoneyPass symbol.
I recently changed banks to First Merchants! I've never had a bank go above and beyond like they do! Especially the branch on Williams Road in downtown Ann Arbor!! They take the time to sit down with you and work so hard on whatever you may need! Most importantly, they're always there to listen if you may be just having a tough day! Whatever it is, their genuine care is something I've never experienced at any other bank! I have such deep gratitude for Haylee, Christine, and Janice! They are really are there for their customers, and I cannot thank them enough! 💜💜
Published at a month ago
My girlfriend and I were recently in the market to buy our first home. We decided upon Jason Robinson and Ann Arbor State Bank after comparing online reviews, along with recommendations from coworkers and our realtor. There was a definitive consensus that Jason and A2SB were great to work with, and we can only add to that testimony. Jason was friendly and professional throughout our lengthy home-buying experience, and he was always quick to communicate changes and future steps in the process. He worked incredibly hard to facilitate an early close, and even went out of his way to turn in our property transfer affidavit in person. We highly recommend Jason and can't thank him enough for all his work.
Published at 8 years ago
We had a great experience as first-time home buyers working with Jason Robinson and Ann Arbor State Bank. Going through the process seemed daunting, but Jason did a fantastic job of breaking down all of the nuances, explaining each step along the way, and working with us to get a very competitive interest rate.
Jason was accommodating and available to answer all of our questions, and was willing to do whatever was necessary to get our last minute offers completed. Overall, we had a fantastic experience and highly recommend Jason with AA State Bank!
Published at 8 years ago
I had a great experience working with Jason Robinson at Ann Arbor State Bank for my mortgage. I was very impressed with his professionalism and communication. Jason was always prompt with answering any questions and was great helping me with my tight deadline. Jason was recommended to me by several people and I will HIGHLY recommend him to others in the future.
Published at 10 years ago
Working with Ann Arbor State Bank has been great. The staff at the downtown branch are cordial, knowledgeable and consistently provide personalized service. Jason Robinson handled my mortgage on a purchase of a new home. Even though I had recently moved from out of town the process was relatively smooth and easy. Jason maintained good communication throughout the process. I highly recommend Ann Arbor State Bank and Jason Robinson.
Published at 10 years ago
We were referred to Jason Robinson at Ann Arbor State Bank through our realtor. As first time home buyers, we shopped around for mortgages with both national and local banks, but ultimately decided to go with Ann Arbor State Bank because of the superior level of service Jason committed to his clients. Jason was extremely patient, took time to walk us through every stop of the mortgage process, and was very responsive to our questions and concerns. Jason is very willing to work around your schedule, and find time to give you personalized service that meets the needs of his clients, under almost any circumstance. Jason knows the Ann Arbor market very well, and we felt that working with Jason gave us an advantage over other buyers competing for homes in the market. Jason made the entire process extremely painless and we cannot recommend him enough!
Published at 10 years ago
We had a fantastic experience with Ann Arbor State Bank! Jason Robinson was referred to us by our realtor and he was as advertised. Jason did a fantastic job handling our mortgage and answering our many questions along the way. Buying a home can be intimidating, but Jason made the process as seamless as we have ever experienced. Great job Jason and thanks Ann Arbor State Bank!
Published at 10 years ago
My husband and I had not purchased a house in a long time, and found the idea of it daunting. Our real estate agent recommended Jason Robinson and Ann Arbor State Bank, and we are very grateful she did! Jason was exceptionally thorough, diligent, hardworking, and responsive. He did everything (and more) called for with respect to banking and number crunching, but with humanity, kindness and compassion, which did a lot to put our minds at ease, and which made the whole process smoother. Everyone we dealt with at A2SB was wonderful! We highly recommend Jason and A2SB!
Published at 8 years ago
I recently changed banks to First Merchants! Ive never had a bank go above and beyond like they do! Especially the branch on Williams Road in downtown Ann Arbor!! They take the time to sit down with you and work so hard on whatever you may need! Most importantly, theyre always there to listen if you may be just having a tough day! Whatever it is, their genuine care is something Ive never experienced at any other bank! I have such deep gratitude for Haylee, Christine, and Janice! They are really are there for their customers, and I cannot thank them enough!
Published at a month ago
Published at 3 years ago
Published at 5 years ago
Most amazing bank on the entire planet!
Published at 5 years ago
Five stars all the way to Ann Arbor State Bank and mortgage officer Sean Breeden! I called Ann Arbor State Bank recently when I was shopping for a new mortgage. My realtor, Julia Brenner of ReMax, recommended that I go with a local bank rather than one of the big national names since most sellers consider it to be a much stronger pre-approval and would therefore strengthen any potential than we would make on a house (a very good thing in this tight A2 market). Wow! I was blown away by my experience. Sean Breeden was amazing every step of the way. He responded quickly, and patiently and graciously answered all of my many questions (at one point I think we had 22 emails going back and forth) and gave me such clear, direct information. I shopped other local banks as well, but no one came close to Seans professionalism and expertise. He got me a fantastic interest rate and worked hard to help us close early. What is usually a very stressful process was, in this case, a wonderful experience. Thank you, Sean, and AASB!!
Published at 5 years ago
I have had the best experience at this bank working with Sean. He was able to get me a mortgage on my first home, and just recently a mortgage on my new home. He was very friendly and quick to respond with my endless questions. I will definitely work with this bank again.
Published at 5 years ago
I worked with Jeremy Shaffer to secure a mortgage on my first home. He got me a great rate and was professional, courteous, and always available to answer questions. I would highly recommend Jeremy and AASB; well done!
Published at 5 years ago
Great bank, used them for years. Also financed my house with a fella named Jeremy there. Super nice guy, talks really fast, built like a linebacker. Highly recommend.
Published at 5 years ago
Jeremy Shaffer is the real deal - 100% committed to you and your plans. Would highly recommend working with anyone at A2SB.
Published at 6 years ago
Sean Breeden is the best mortgage loan officer to work with! He is very prompt with responses and explains things in an easy to understand way. We have worked with him purchasing our house and refinancing twice and will never look anywhere else! Check him out!!!
Published at 6 years ago
We had the pleasure of working with Sean Breeden from Ann Arbor State Bank for the purchase of a home. Sean is amazing - He was through, knowledgeable, available and always pleasant to work with. We are so grateful to him for guiding us through the process so adeptly.
Published at 6 years ago
I worked with Sean Breeden on refinancing my mortgage. Sean was very helpful and a nice guy to work with.
Published at 6 years ago
We worked with Sean Breeden for our mortgage and from the very first he was polite, efficient, accessible, always ready to help and make our process easy and clear. I highly recommend him and this bank!
Published at 6 years ago
Sean was great. He helped us along the entire process, from selecting the best rate and payment conditions to the final documents and paperwork.
Published at 6 years ago
Our real estate agent referred us to Sean Breeden and the team at Ann Arbor State Bank... good call! I understand why he came highly recommended. Professional, diligent, can-do attitude and as flexible as they come.
Published at 6 years ago
Sean handled our mortgage for us and we were impressed from start to finish. He is well organized, methodical, and updated us throughout the whole process. We couldnt recommend anyone better and you will not be disappointed with his professionalism and timeliness.
Published at 6 years ago
Ann Arbor State Bank - more specifically Sean Breeden, responded to my emails and phone calls in what was nothing short of amazing in terms of the amount of time it took to receive an answer or call-back. This level of expediency was critical when it came down to the wire to close quickly. We ran into a land boundary issue that took weeks to resolve, but because Sean was so good at what he does - clear, concise, and responsive - we still managed to close before we lost the lock on our interest rate. Ive purchased several homes and refinanced on numerous occasions and never experienced anything like this service. Also, and most importantly, all the various fees to purchase our home were either the same as or less than the major bank Ive been working with for 20 years. Finally, I never do reviews, but this level of service had to get one!
Published at 6 years ago
Sean has helped our family out with 3 mortgages and 1 refinance in the last 4 to 5 years and his service and follow up has been top notch!! His attention to detail was outstanding, and Sean was able to keep me calm when additional information was needed, that sometimes seems very redundant! We are now trying to see how Sean can work with us our customers, in our kitchen and bath business. I would refer Sean and Ann Arbor State Bank to everyone!
Published at 6 years ago
Sean Breeden has handled 2 Mortgages and 2 Mortgage refinances for me over the past four years. Each time he has done a great job. He took the time to answer all of my questions and made this stressful experience much easier. I cant recommend him enough.
Published at 6 years ago
Sean Breeden helped us secure a mortgage for our home and was fantastic to work with! He was patient and accommodating despite several delays in the closing process due to the home and well inspections. He was prompt and thorough in making sure all the details were in order. We highly recommend him!
Published at 6 years ago
My mortgage loan office, Sean Breeden, was excellent. He provided several pre-approval letters for me as needed and completed all the financing paper work well ahead of the scheduled closing. Sean made my house closing a very easy process.
Published at 6 years ago
Published at 6 years ago
Sean B. was a delight to work with. He worked tirelessly to get us the best rate possible, even with our unique circumstances. And his follow-up and gift for our family at the closing was very heartwarming.
Published at 6 years ago
Sean is absolutely wonderful to work with! He helped us with the purchase of our fist home, and made everything very easy to understand. He was also very patient with the million questions I asked about every detail. He was easy to reach if we ever needed him and always willing to help. I would highly recommend Sean and Ann Arbor State Bank!
Published at 6 years ago
Published at 6 years ago
My husband and I could not have been happier with our experience working within Sean. He is very approachable, knowledgeable, and professional. Sean always made sure that we knew that our comfort and satisfaction was his priority. We have and will continue to absolutely recommend him!
Published at 6 years ago
Sean Breeden has gone above and beyond as our mortgage broker multiple times. His professionalism, attention to detail, and timely responses are just a few of the advantages you will experience with Sean. Our realtor loves working with him, and so do we. We would not hesitate to use him again in the future.
Published at 6 years ago
We worked with Sean breeden for our first home buying/mortgage experience. He could not have been more thorough and patient answering all our questions and helping us weigh our options. He stays on top of everything from start to finish and is extremely responsive. Highly recommend working with Sean!
Published at 6 years ago
Sean Breeden was the lender we worked with and he was fantastic. He was always available to us and very efficient with his work. Highly recommend!
Published at 6 years ago
Published at 6 years ago
Sean was very helpful and attentive to our questions and concerns. He laid out several mortgage options and helped us understand the pros and cons to make the best decision for our future. Sean made our experience as first-time home buyers much smoother than we expected!
Published at 6 years ago
Sean Breeden with Ann Arbor State Bank was extremely helpful and caring through the whole process of buying a home and made our lives easier in doing so. Thank you Sean!
Published at 6 years ago
A quick closing with a local bank was key in getting our offer accepted in this market. Sean worked diligently with us to get our mortgage to close in under 30 days. Throughout the stressful process of purchasing a house, Sean was friendly, patient, and efficient. He answered every call, e-mail, and text (and there were many of them) quickly. We will recommend Sean and Ann Arbor State Bank to anyone who needs a mortgage.
Published at 6 years ago
Great bank to do business with. Sean Breeden worked with me on my mortgage, kept me informed throughout the process, and even updated me with progress on the weekends. It was an excellent experience. I couldnt ask for more and would recommend 100%.
Published at 6 years ago
Ann Arbor State Bank and Rhoshebie Argo were great! After many major lenders balked at my student loan debt, A2SB was receptive and treated me more than just a credit score. Rhoshebie was personable, diligent, and persistent throughout the re-fi process.
Published at 6 years ago
A2SB is the best bank in town with wonderful branch staff at both locations. They offer free tea or coffee and the ability to sit down while doing your banking. If you are looking for a bank that provides quality customer service, I wouldnt suggest going anywhere else.
Published at 6 years ago
Really nice experienced people
Published at 6 years ago
Our Mortgage Loan Officer was Jason Robinson. We found Jason to be very knowledgeable and that helped us have confidence in the loan we chose. We appreciated that he went above and beyond to lock in the best rate for us and our closing went off without a hitch. We wouldnt hesitate to recommend Jason Robinson and Ann Arbor State Bank to friends and family!
Published at 7 years ago
Working with Jason Robinson has exceeded my expectations in every way. Hes always available to answer any questions you have and he explains everything very clearly and thoroughly so you never feel overwhelmed with the huge process of buying a house. Jason gets my top recommendation and if youre looking to obtain a mortgage to buy a house, choose Jason Robinson and Ann Arbor State Bank.
Published at 7 years ago
Weve had the pleasure of working with Jason Robinson on more than one occasion. He is extremely knowledgeable and worked to get us a very competitive rate on our mortgage. His honesty and candor make him a stand out. He truly makes the home buying process enjoyable, he is direct, gets the job done efficiently, and really knows his work.
Published at 7 years ago
My husband and I worked with Jason Robinson at Ann Arbor State Bank to obtain a mortgage on our recent home purchase. He presents information in an easy to understand manner, is patient and on top of everything. We had a short 28-day closing time and he was able to expedite the process to meet our timeline. Excellent service! We highly recommend Ann Arbor State Bank!
Published at 7 years ago
We worked with Jason Robinson at Ann Arbor State Bank to obtain our mortgage and could not have been happier with the experience. He was personable, reliable, and went above and beyond to help us understand each step in the process and ensure we had a successful application. Greatly appreciate the experience we had and would not hesitate to work with Jason/ Ann Arbor State Bank again in the future.
Published at 7 years ago
Had to switch to a local bank bc my national bank wasnt located in the Ann Arbor area. Couldnt be happier with the service so far! The bankers are friendly and the online deposits limit is huge which has been really convenient with my job. Decided to stay with A2SB for my mortgage and the process with Jason Robinson was easy and informative for a first time home buyer.
Published at 7 years ago
We worked with Jason Robinson when we bought our house. I highly recommend working with him! He is affable, knowledgeable and very willing to help at every stage of the process. He made the stressful process of obtaining a mortgage smooth and enjoyable!
Published at 7 years ago
Jason is very knowledgeable, patient, and reliable. Helped me through a difficult home search process. Highly recommended.
Published at 7 years ago
I worked with Ann Arbor State Bank to obtain a mortgage for a home purchase. The process was smooth. They did an outstanding job of explaining each step of their process. I worked with Jason Robinson. He was professional, detail oriented and thorough. Jason and Ann Arbor State Bank always made me feel as though they were appreciative of my business. The level of service was outstanding.
Published at 7 years ago
Jason did a great job getting us the lowest rate in town and then was there for questions we had months after we had closed the deal.
Published at 7 years ago
I worked with Jason Robinson at Ann Arbor State Bank to refinance my mortgage. He gave me a great rate and was easy to work with. I highly recommend Jason and AASB.
Published at 7 years ago
Well experienced, blatantly honest, no hastel and competitive. What more can you ask for!
Published at 7 years ago
Awesome. Went into a re-fi with a feeling of dread. Our experience simple and painless. Was wonderful having a trusted, local person in Jason to help us through the process. Nice job Jason + A2 Bank.
Published at 7 years ago
My husband and I were referred to AASB by our realtor. We were lucky enough to get Jason Robinson to become our mortgage broker. He was more than helpful throughout one of the most difficult transactions in home buying history (thats how it felt!). He thoughroly explained everything and was very quick to respond to every email we sent his way, even after business hours! He put our minds at ease and helped make what very easily could have been a rough transfer a lot easier! Weve recommend him and the AASB to every one we know looking to buy a house.
Published at 7 years ago
we had an amazing experience with Jason at Ann Arbor St Bank. Our mortgage was a little more complicated and he was able to help us navigate a confusing process with kindness and humor. He even checked in after closing to make sure I was set up with online payments. Above and beyond! Have recommended him to everyone I know in the home-buying process.
Published at 7 years ago
Fabulous, informed assistance. Great rates and comprehensive review of all aspects of my home mortgage and terms from the seller. Definitely recommend AASB!
Published at 7 years ago
My wife and I use Ann Arbor State Bank for mortgage needs. Jason Robinson was recommended to us and exceeded expectations as a Mortgage Loan Officer. Him and his team met close deadlines and made the mortgage process smooth.
Published at 7 years ago
I recently bought a house and couldnt have done it with out the help from Jason. He was able to get me a pre-approval after normal business hours to meet a contract deadline. Highly Recommend and will certainly use again.
Published at 8 years ago
Jason Robinson from Ann Arbor State Bank was highly attentive and helped walk me through the process of applying for and obtaining a loan. He made himself available to me at all hours of the day even after-hours and on weekends and got the absolute best rates available. I appreciate Jason and Ann Arbor State Bank for their high touch and outstanding quality customer service.
Published at 8 years ago
We had a great experience as first-time home buyers working with Jason Robinson and Ann Arbor State Bank. Going through the process seemed daunting, but Jason did a fantastic job of breaking down all of the nuances, explaining each step along the way, and working with us to get a very competitive interest rate. Jason was accommodating and available to answer all of our questions, and was willing to do whatever was necessary to get our last minute offers completed. Overall, we had a fantastic experience and highly recommend Jason with AA State Bank!
Published at 8 years ago
Phillip Weiss made working with a bank enjoyable and one of the easiest and most stress free experiences a small business could have! We appreciate the efforts and attention we received and look forward to growing our relationship with A2SB!
Published at 8 years ago
My husband and I had not purchased a house in a long time, and found the idea of it daunting. Our real estate agent recommended Jason Robinson and Ann Arbor State Bank, and we are very grateful she did! Jason was exceptionally thorough, diligent, hardworking, and responsive. He did everything (and more) called for with respect to banking and number crunching, but with humanity, kindness and compassion, which did a lot to put our minds at ease, and which made the whole process smoother. Everyone we dealt with at A2SB was wonderful! We highly recommend Jason and A2SB!
Published at 8 years ago
Jason Robinson is too good to be true. We got in touch with him on the recommendation of a friend after we had begun the loan process with another broker who disappointed us again and again with sloppy work, a high interest rate, and lack of consistency. Against that backdrop, we were especially able to appreciate Jasons meticulous attention to detail, his knowledge of the regulations and options, his ability to get us an excellent rate and lock it in, and his availability as a point person from the beginning to the end of the process. He has continued to be available, prompt, and extremely helpful even now that the deal has closed. We could not be more satisfied with our experience securing a mortgage at Ann Arbor State Bank. Thanks, Jason!
Published at 8 years ago
Ann Arbor State Bank brings a new level of service and care to banking relationships. I always know my clients are in good hands with A2SB!
Published at 8 years ago
We cannot say enough good things about A2SB. We are a small construction company that needs a credit line to exist and were so lucky to be introduced to Darrell after being dumped by a large bank. Hes helped us through our credit line approvals and any day to day banking questions we throw at the A2SB family. We would highly recommend A2SB to anyone looking for an efficient, friendly and above all HONEST business partner to add to their team. They have the resources of a large bank but the caring of a small bank.
Published at 8 years ago
My girlfriend and I were recently in the market to buy our first home. We decided upon Jason Robinson and Ann Arbor State Bank after comparing online reviews, along with recommendations from coworkers and our realtor. There was a definitive consensus that Jason and A2SB were great to work with, and we can only add to that testimony. Jason was friendly and professional throughout our lengthy home-buying experience, and he was always quick to communicate changes and future steps in the process. He worked incredibly hard to facilitate an early close, and even went out of his way to turn in our property transfer affidavit in person. We highly recommend Jason and cant thank him enough for all his work.
Published at 8 years ago
I was first referred to Jason Robinson at Ann Arbor State Bank by my real estate agent. He told me to use Jason as my loan officer to purchase my condo. I am glad I did! I just used Jason again to refinance my condo. Each time Jason made the whole mortgage process extremely easy. Everything was smooth and closing was fast. I have used other loan officers from other places in the past and this has by far been the best experience. I would highly recommend using Jason Robinson for all mortgage needs.
Published at 8 years ago
I was introduced to Ann Arbor State Bank in 2010 by a friend when I was looking to finance a business expansion. Darrell Kenney was able to assemble an attractive loan package for me. Since then, my relationship has grown with them with an additional expansion loan and another loan with a related real estate company. Darrell and team take the time to go out of their way to solve questions I may have.
Published at 8 years ago
Fantastic experience with Ann Arbor State Bank. They are a great partner to our business, offering a wide range of products to fit our needs as our business evolves and great customer service.
Published at 8 years ago
I manage a small business and after being swallowed and mistreated by the big banks, we discovered A2SB. The customer service and commitment to our businesses success is outstanding. The relationship we have developed with our banker has made us financially stronger. A2SB has offered us competitive interest rates on various types of loans as well as many other financial tools and resources. Big commercial banks dont make the time to know their customers like A2SB has. Banking is effortless with this team. Highly recommended!
Published at 8 years ago
Friendly, efficient service. Easy to work with and super helpful.
Published at 8 years ago
We have been working with Phil Weiss and A2SB for over 2 years, and our experience has been excellent. We came from another bank in the area who didnt have a care in the world that we were leaving them. Reaching out to Phil feels like talking to a friend - We get the feeling that we matter, and that personal touch is what separates them from the rest. -Megan Green/RightBrain Networks
Published at 8 years ago
Ann Arbor State Bank, especially Phil Weiss has been a blessing to work with. Where the bigger banks have failed to come through, Ann Arbor State Bank offered a loan with a great competitive interest rate! Their staff has always been very helpful. I would recommend this bank to anyone!
Published at 8 years ago
We are pleased over and over again with the wonderful serivce we receive at A2SB for our business and personal banking. The staff is fabulous. Its great to be working with a small, local bank.
Published at 8 years ago
As a small business owner it was challenging to find a bank that was willing to work with us to help us accomplish our goals. Phil Weiss and Ann Arbor State Bank took a lets figure out how to make this work approach, while other banks looked for an excuse to say no. A2SB is incredibly customer-focused and has been there to meet every banking need we have. Thanks to Phil and A2SB, our business has grown beyond our wildest dreams. Jerry/Janice Sigler, Blank Slate Creamery
Published at 8 years ago
Our second excellent experience with Jason Robinson for a new mortgage. Jason is very responsive, professional, knowledgeable, and detail oriented. He was able to get us a very competitive rate and walked us through each step of the process. We will definitely use Jason and the team at AA State Bank in the future. Go Green! Adam and Jody Lawver
Published at 8 years ago
We had an outstanding experience working with Jason Robinson at Ann Arbor State Bank. He came highly referred by both our realtor and several friends, so our expectations for him were quite high---and he still managed to exceed them. Beyond just being incredibly quick to respond to questions and requests, he made things as easy as they could be for us. Even once he had things finished (with time to spare), he went out of his way to secure a lower rate for us. Thanks so much for your help, Jason!
Published at 8 years ago
I recently moved to Ann Arbor and was in the market to buy my first home. I had been referred to Jason Robinson and Ann Arbor State Bank. I found Jason to be very knowledgeable regarding the local real estate market, costs, and what was unique to Ann Arbor. He took the time to understand my familys needs as well as building a loan that would best suit our budget. Throughout the process, Jason was very responsive both via email and telephone, which is a scarce commodity these days. He was on-top of every situation and quirk that came up. I would highly recommend Jason for home buyers in the area.
Published at 8 years ago
Jason at AA State Bank did a tremendous job. Kind, thoughtful, incredibly detail oriented, and always responsive. My sister recommended him to me, and I would recommend him to everyone.
Published at 8 years ago
Very friendly and fast!! We had the best experience with our first home loan and credit goes to Jason Robinson. He goes out of his way and put that extra effort to make your experience the best.
Published at 8 years ago
Thanks Jason - you really made sense of our first home-buying process.
Published at 8 years ago
We had such a great experience working with Jason Robinson at AASB. He was extremely speedy, responsive, kind and assuring. I am so glad we went with a local lender and several friends recommendations to work with Jason. Our financing process was very smooth and we even were able to close a week early due to Jasons excellent work. As two self-employed, first time homebuyers shopping in the fast-paced Ann Arbor market, I think that speaks for itself. We are so grateful to Jason for his help and all our friends who recommended him.
Published at 8 years ago
Jason Robinson was very helpful and always available to answer questions.
Published at 8 years ago
Jason Robinson at Ann Arbor State Bank is a mortgage superhero! I closed on my house in under 30 days. Jason was on top of the entire loan process. Im a business owner so my conventional loan application was complex. Jason helped me every step of the way. He was timely. He was professional. He got me an amazing rate. He knows everything about lending guidelines. Jason is friendly and personable. Thank you Jason.
Published at 8 years ago
Jason at AA State was absolutely incredible. The Ann Arbor market is a hard one in which you need to move quickly. Jason replied to all of my inquiries within hours and had letters and estimates for me on hand whenever I needed them (even on weekends!) He helped me close on my house in less than thirty days (I was on a time crunch) and also kept a watchful eye on rates, getting me the lowest possible one when it was available for just a single day during the closing process (3.65%). He went out of his way to file some papers with the city for me so that I could be registered as a homestead by January and he spent hours explaining the complications of mortgages to me. He is kind, patient, knows his stuff and super fast at anything you need done. Plus you get the bonus of working with a local bank, which means you get a local appraisal (more accurate) and are supporting the local economy etc. Giving Jason a call is a must if you are looking to finance!
Published at 8 years ago
Jason R. really came through making our remote close possible and mostly painless.
Published at 9 years ago
I was very satisfied with my experience with Jason Robinson and Ann Arbor State Bank. As a first-time home buyer, he guided me through the mortgage process and answered every single one of my questions in a timely and patient manner. The mortgage application and approval process was painless, and I was comfortable working with Jason every step of the way. Additionally, he was able to offer a competitive interest rate. I highly recommend him.
Published at 9 years ago
Jason Robinson was wonderful at every step of the mortgage process, from the initial discussion about price ranges, up to closing, and all the way through my questions as issues came up in the first few months of homeownership. Since I was a first-time homebuyer, I had lots of questions, and Jason was able to answer them clearly but thoroughly. When I was deciding between lenders, A2SB was able to provide the best deal, combined with the best service. I would recommend this bank for anybody looking for a good local lender in the Ann Arbor area.
Published at 9 years ago
My wife and I were first-time homebuyers and we were referred to Jason Robinson to help us finance our mortgage. We could not have been more pleased with the work Jason did. He was attentive, professional, thorough, and made the whole process as stress-free as possible. We feel so fortunate to have worked with him and we would recommend him to anyone looking for a mortgage.
Published at 9 years ago
Worked with Jason Robinson on a very tight turnaround for financing a mortgage. Jason was super easy to work with, responsive, and worked very hard and very smart to make sure we met our deadline. A strong recommendation.
Published at 9 years ago
Jason Robinson was excellent to work with. My wife and I were first-time homebuyers and he really helped us understand the mortgage process. He had a great interest rate and was always available and reacted quickly to our needs. He also was very personable and we felt comfortable with him. He explained the entire process and kept us informed through each stage of the mortgage approval. Lastly, he was there during closing to show his support and introduce himself face to face. We 110% recommend Jason to any future clients and will look forward to working with him again on any future moves!
Published at 9 years ago
My husband and I googled a mortgage broker and found insanely positive reviews on Jason Robinson. Because of these reviews, we took a chance and also snagged Jason as part of our home buying process. He was incredibly patient as we learned the process and unbelievably helpful. I would recommend him to anyone in the greater Ann Arbor area!
Published at 9 years ago
Another great experience with Jason Robinson on a new mortgage.
Published at 9 years ago
Jason Robinson went way above and beyond throughout the entire process, answered all of our questions (day and night), and ensured we were comfortable with every step of the process. He was great to work with. I highly recommend working with Jason.
Published at 9 years ago
Jason Robinson was extremely helpful throughout the entire mortgage process and answered any questions that I had. He was able to get me a very competitive loan rate and provided a high level of service.
Published at 9 years ago
I worked with Jason Robinson. I chose him (and Ann Arbor State Bank) because even in searching for a good deal I felt like other banks and other individuals were trying to trick me. Not discussing hidden fees and leaving me to find out about them myself. Telling me something was $3000 less when $3000 had appeared elsewhere in the loan package. It was terrifying. Jason seemed trustworthy so I went with him. I did not regret this. He was caring, considerate, informative, kind, well spoken and thoughtful. I have no hesitation is unreservedly recommending him. Moreover, hes a young guy - so hopefully hes around when I need to apply for another home loan. Thank you AA State Bank and thank you, Jason!
Published at 9 years ago
I was really impressed with Jason Robinson and the AA State Bank Team. I was referred to him in May 2014 in anticipation of purchasing a home. He was great to work with on the mortgage, and helped us refinance. Jason explained every step and patiently answered our many questions.
Published at 9 years ago
Jason is a true professional. Ive worked with him on two separate occasions; for a new home purchase and a refinance. He thinks ahead as my advocate when working through the loan process to minimize my costs and time investment while maximizing my loan opportunity. I will recommend him to my friends and associates with confidence.
Published at 9 years ago
Jason Robinson is nop notch. Not only did he help us with our first mortgage, but was all over our refinancing when rates dropped and it made sense for us. Highly recommend Ann Arbor State Bank and working through Jason. His service is above and beyond, even offering pick up / drop off of papers at my work location to help me save time. 5+ stars. :)
Published at 9 years ago
Jason Robinson was professional and supportive throughout the entire mortgage process. His warm demeanor and his consummate knowledge made a somewhat scary process both organized and comfortable. I give him my compliments for a job well done!
Published at 9 years ago
I wish there was a ten star rating, in lieu of only 5 stars! Jason Robinson and the other staff at Ann Arbor State Bank have worked with me on multiple mortgages over the years - and even with me being out of state - Ill never go anywhere else. Their service and attention to details on all levels is unparalleled. 5 stars... at least.
Published at 9 years ago
We had the best experience using Jason Robinson at Ann Arbor State Bank for our mortgage last year. He was friendly, helpful and extremely responsive. Rates were competitive and you cant beat the local touch vs. a loan online. Would recommend him to anyone.
Published at 9 years ago
Our realtor recommended Jason Robinson for financing our home when we moved to Ann Arbor, and he has been amazing to work with. The whole process was very transparent, and he worked with us all of the way to the signing, including some extra leg work to track down some missing paperwork on our end. When it came time to refinance, he was just as professional. We got the distinct sense that he has the interests of the client at heart. Our previous home mortgage and refi with another lender were daunting; with Jason, the process felt straightforward. I would wholeheartedly recommend him to anyone looking to buy a home in the Ann Arbor area.
Published at 9 years ago
Having spoken to 3 different lenders, all of them said I would have to apply for a FHA loan. When I contacted Jason at AASB and asked him about his FHA rates, he was curious why I was looking at FHA. When I explained my situation, he did some research and was able to get us in a conventional loan that would be more beneficial to us in the long run. During the whole process, Jason worked thoroughly to make sure all our is were dotted and ts were crossed and made the process as smooth as he possibly could. In the end, Jasons work made the purchase of our home possible. Thank you to Jason and AASB for making my wife happy, which in turn makes my life much more relaxed.
Published at 9 years ago
Jason Robinson helped us with our loan process. Our home was foreclosure house and we had alot of issues during the process from mortage insurance company. Jason helped us throught out the process and helped us to close during time. He was very informative and helpful. We definetely recommend him.
Published at 9 years ago
Jason Robinson helped me with a traditional refi. After a few disappointing interactions with other lenders trying to upsell and pushing packages I did not want, I was referred to Jason and I couldnt be happier with his service. He was straightforward, honest, and insightful. I would highly recommend Jason.
Published at 9 years ago
Buying our first home this past summer, we were referred to Jason Robinson at A2SB by our realtor. Hes an amazing asset to have during the home-buying process he kept everything streamlined, educated us along the way, and was patient and helpful whenever I bugged him for more info. Well definitely use Jason as our broker for any future real estate deals in the area, and would strongly recommend him to others!
Published at 9 years ago
We were referred to Jason Robinson at Ann Arbor State Bank through our realtor. As first time home buyers, we shopped around for mortgages with both national and local banks, but ultimately decided to go with Ann Arbor State Bank because of the superior level of service Jason committed to his clients. Jason was extremely patient, took time to walk us through every stop of the mortgage process, and was very responsive to our questions and concerns. Jason is very willing to work around your schedule, and find time to give you personalized service that meets the needs of his clients, under almost any circumstance. Jason knows the Ann Arbor market very well, and we felt that working with Jason gave us an advantage over other buyers competing for homes in the market. Jason made the entire process extremely painless and we cannot recommend him enough!
Published at 10 years ago
After a very bad experience with another mortgage broker, we found Jason Robinson at Ann Arbor State Bank and we couldnt have been happier. He was there every step of the way through a short sale that didnt work out (because of issues on the sellers side) and then through closing on the house we ended up buying. Jason was knowledgeable and helpful with our VA loan (a good benefit, but like so many other things with the VA, they sure dont make it easy). He also came through at the last-minute when our out-of-state cashiers check wasnt accepted for our closing costs; Jason came up with a solution that allowed us to close on time. If we buy another house in the area we will absolutely choose to work with Jason again!
Published at 10 years ago
Jason Robinson was well organized and on top of the entire loan process. He went above and beyond my expectation by providing personable and professional communications with great results.
Published at 10 years ago
We had a fantastic experience with Ann Arbor State Bank! Jason Robinson was referred to us by our realtor and he was as advertised. Jason did a fantastic job handling our mortgage and answering our many questions along the way. Buying a home can be intimidating, but Jason made the process as seamless as we have ever experienced. Great job Jason and thanks Ann Arbor State Bank!
Published at 10 years ago
I recently purchased a home, a process that I had never been through before. A year ago I had begun a house search that I postponed for various reasons. I worked with Jason Robinson at Ann Arbor State Bank during that time. When I decided to resurrect my house search this season, I knew exactly who to go back to. Throughout the process, I encountered lots of information that was new to me as one does when buying their first home. Jason was happy to give very clear explanations about every facet of the process and promptly responded to any questions I had. Jasons continued work right up until the finalization of the mortgage also led to a lower interest rate being put into the loan, saving me money each month and a significant amount in the long term. I highly recommend working with Ann Arbor State Bank for your home purchase!
Published at 10 years ago
I received my first home mortgage though AA State bank and it was an easy, simple, worry free process. I worked with Senior Mortgage Loan Officer Jason Robinson who went above and beyond in aiding me in closing on the loan. He was willing to work late in the evenings and on the weekends to ensure everything went smoothly in the loan process.
Published at 10 years ago
I had never dealt with Ann Arbor State Bank, but decided to take a mortgage on my home. I read some Google reviews and ended up calling Jason Robinson. I am retired, living on SS and a pension. I told Jason, I finally realized I wouldnt get any extra points in heaven for having a paid up mortgage. He helped me take out an affordable mortgage so I can help my children get their own mortgages.
Published at 10 years ago
Professional and responsive service. Jason W. Robinson, who is Mortgage Loan Officer, provided a great mortgage service. I will definitely recommend to anyone who is going to apply a loan.
Published at 10 years ago
I have worked with A2SB since they opened a few years ago. I have been pleased to watch as the lending arm expanded into new space and added new staff. Jason Robinson and Jeremy Schafer have always been a pleasure to work with. I give A2SB my highest recommendation!
Published at 10 years ago
I had a great experience working with Jason Robinson at Ann Arbor State Bank for my mortgage. I was very impressed with his professionalism and communication. Jason was always prompt with answering any questions and was great helping me with my tight deadline. Jason was recommended to me by several people and I will HIGHLY recommend him to others in the future.
Published at 10 years ago
Working with Ann Arbor State Bank has been great. The staff at the downtown branch are cordial, knowledgeable and consistently provide personalized service. Jason Robinson handled my mortgage on a purchase of a new home. Even though I had recently moved from out of town the process was relatively smooth and easy. Jason maintained good communication throughout the process. I highly recommend Ann Arbor State Bank and Jason Robinson.
Published at 10 years ago
Great experience working with Jason on my first home loan. My mom and I purchased the home together while I was overseas on business for part of the process. Jason went the extra mile to help ensure everything went smoothly and that we were able to close on time despite some challenges we had getting paperwork prepared internationally. Thanks again!
Published at 10 years ago
After getting the runaround at the University of Michigan Credit Union, my real estate agent recommended that I call Jason Robinson. He was able to immediately write me a pre-approval letter and agreed to meet the same loan terms advertised by the other lender. The rest of the process went smoothly, and I couldnt have asked for a better experience getting a mortgage. Highly recommended.
Published at 10 years ago
I worked with Jason Robinson, who was a pleasure to deal with. Even with me being out of town, he handled all my inquiries and requests promptly and guided me whenever I needed some advice. Great working with the bank, which offers great interest rates too
Published at 10 years ago
Working with Ann Arbor State Bank (and Jason Robinson in particular in our case) was an excellent experience and we would recommend them to any of our friends or family. Jason helped us achieve financing for our first house and made everything very clear and pain-free. This process was not always easy due to the new house or other. etc. but it was always very smooth and Jason explained things very well to us when things needed to get done. I would strongly recommend any new home buyers to work on the financing portion with Ann Arbor State Bank! They are not only a great local option, they are a great option period.
Published at 10 years ago
If it were not for Jason Robinson and Ann Arbor State Bank we would not have closed on our Ann Arbor home. We had difficulty getting the proceeds from our Pennsylvania home to Michigan in time for close. The closings were 2 days apart and were based on school starting the next week. Jason stuck his neck out for us and made our closing in Michigan happen. Even before crisis mode Jason was responsive, courteous and of course more than helpful. Today there is a lot to be said for any business that answers their email and phone calls but it is something else altogether to have excellent customer service. Moving is so stressful but it was absolutely wonderful to have Jason and Ann Arbor Bank helping us out and actually caring about my family and I and our new home.
Published at 11 years ago
I would highly recommend Jason Robinson at Ann Arbor State Bank. I had a great experience working with him through the home buying process. Hes responsive, is great with tight deadlines, and was very nice & personable. Overall, a great & easy experience as a first-time home buyer. Thanks Jason & AASB!
Published at 11 years ago
Jason Robinson was a joy to work with. He really made it easy. My schedule doesnt make it easy to meet in person, so we worked entirely over email and the phone. We didnt meet in person until the closing. Jason worked really hard to get us the best rate and to get us to closing on time. It was a pleasure to work with him.
Published at 11 years ago
When we purchased a home in Michigan this past spring, Jason Robinson at Ann Arbor State Bank handled all the details of the mortgage quickly & efficiently. He was very responsive to phone calls & emails - even responding to emails outside of office hours. We were able to close before the estimated closing date. As a result of Jasons excellent customer service, we decided to work with him to refinance the mortgage on our secondary residence. We would recommend Jason to anyone who needs a mortgage or refinancing.
Published at 11 years ago
Wow, this bank was AWFUL. They strung us along for two months, demanding we contract out repairs, replace carpeting, drop hundreds on specialized inspections on the property we were trying to buy, and only after wed wasted two months and near a thousand dollars did they deny us the loan outright. I STRONGLY advise finding another bank.
Published at 11 years ago
Excellent service! They have an old-school philosophy of being a personal bank that knows the name of their customers. Its not just an aspiration, they actually live it. I walked into the branch, and was greeted with a smile by my first name. Thats hard to come by these days. I feel totally comfortable with this bank, and will recommend it to anyone looking for a bank in Ann Arbor.
Published at 11 years ago
Recently, my wife and I found ourselves trying to purchase a home in an extremely competitive market with a tight timeline. We were very fortunate to have been working with Jason Robinson. After writing offers on multiple houses, we finally had one accepted. Jason was able to close our loan quickly and efficiently within our timeframe. My wife and I were consistently impressed with how quickly and helpfully Jason responded to any questions we had. I would recommend Jason and Ann Arbor State Bank to anyone and plan to work with him again in the future myself.
Published at 11 years ago
Worked with Jason at AA State Bank. Wow. Thats all I can say. Having bought and sold several homes, the banking part isnt always ideal. Jason worked so hard on our business/mortgage, that I truly felt no pain/stress throughout an experience that could have been dreadful. Hes a young, hard working, sharp and massively dedicated professional and truly cannot recommend him enough. He was responsive and thorough and the entire thing came off with a hitch. Go Jason!
Published at 11 years ago
We were very happy with our experience with AASB. Moving to Michigan from the west coast made it particularly challenging to get our feet on the ground and make the right contacts to find and purchase a home. Once we were connected with Jason at AASB, everything fell into place. All communications were handled over the phone or via email. Assistance was just a call away. Completing the paperwork was straightforward and helped make closing less stressful. Always friendly and willing to go into the detail of the loan specs, which I really appreciated. Much thanks to the AASB team!
Published at 11 years ago
I contacted Jason Robinson on a good friends recommendation and Jason certainly came through for us. The refinance process was as painless for us as possible and occurred in the time frame that he said it would. Straight forward and easy to work with!
Published at 11 years ago
Had a fantastic experience working with Jason Robinson for mortgage financing. He came through on tight deadlines when another local bank dropped the ball. I couldnt have asked for a better experience working with Jason and Ann Arbor State Bank for my mortgage - they are friendly, knowledgeable and reliable.
Published at 11 years ago
My wife and I were looking to refinance. We took a look at our local bank, and low and behold, they were fantastic! Jason Robinson made everything super easy, and repeated and explained things as many times as I needed. He took us step by step and was always available. I would recommend this bank, and Jason in particular, to anyone looking to buy or refi a house.
Published at 11 years ago
Weve worked with Jason Robinson to finance (and re-finance) two of our homes now, and we cant say enough positive things about him. He is professional, knowledgeable, and always willing to go the extra mile to get things done. Jason is confident and friendly, a great combination when you are dealing with anxiety-provoking projects like financing your mortgage. Weve had a wonderful experience working with him and Ann Arbor State Bank, and definitely plan to work with him in the future.
Published at 11 years ago
What can I say that others havent? If you need a mortgage, Jason Robinson is the man to call. If you have a mortgage you should still call him - he saved us nearly 1.5% on a refi that went so smoothly I have forgotten most of the details already. Ann Arbor State Bank likes to use local people for the appraisals, inspections and title, so the results you get will actually be relevant, fair, and honest (imagine that.) These guys are great - put them at the top of your list.
Published at 11 years ago
We had a great experience with AASB on our home refi. Our banker Jason Robinson provided very professional and friendly service, ensuring that everything was put in place in a timely way to secure the rate we were looking for -- even processing some important documents after hours to meet deadlines. I always felt like Jason was doing everything he could to secure the loan we wanted. We worked with him on the original sale/purchase, which was a bit complicated, and he made it all happen, carefully walking us through each step. Jason provides top notch banking service. My organization also banks with AASB and they advise on our financial health. We have been quite happy to have such a great business partner here in town.
Published at 11 years ago
I have worked with Jason Robinson on my last two mortgages so when it was time to refinance I contacted him in his new position at Ann Arbor State Bank. Jason was able to quickly provide the information, documents, and interest rate lock I needed to complete my refinancing. He provided updates on the process; let me know what exactly I needed to supply and the time frame in which he needed the information. We were able to handle everything over the phone and by email. I hear of so many horror stories about buying or refinancing a house; that is not the case with Jason. I have never had anything but professional, efficient, and accurate guidance from Jason. He is 3 for 3 in making buying or refinancing a house a painless experience for me.
Published at 11 years ago
We had a fabulous experience working with Jason Robinson at Ann Arbor State Bank for our refi. The process was quick, Jason was friendly and professional, and we got a great rate. Id highly recommend working with him!
Published at 11 years ago
My wife and I used AASB to refinance our home, and had a wonderful experience. Jason Robinson was professional, responsive and thorough. We have recommended him before and will definitely do so again.
Published at 11 years ago
My husband and I not only do our personal and business banking with Ann Arbor State Bank but we refer all of our clients to Ann Arbor State Bank. The customer service is top notch and extremely genuine. I visit the downtown banking branch several times a month and they all know my name and make me feel welcome and special. We are real estate agents and we refer all of our clients to Jason Robinson in the mortgage division. He is extremely responsive and our clients have been very happy with him. We have been very satisfied with the service and options that Ann Arbor State Bank offers.
Published at 11 years ago
We worked directly with Jason Robinson in applying for and securing a mortgage for our new home. Jason was excellent to work with - knowledgeable, friendly, and willing to explain the nitty-gritty details of various ways of structuring the mortgage. He worked quickly and efficiently in securing our mortgage. In the wild, wild west of real estate with all its ups and downs, it was really assuring to have a pro like Jason moving us through the process. I would recommend working with Jason - hes really terrific!
Published at 11 years ago
We worked with Jason Robinson for mortgages twice - once when we bought our first home and and again when we refinanced it. I cant say enough great things about the experience - Jason is knowledgeable and patient, and he made us comfortable when we were asking loads of questions. He was always quick to respond to our calls or emails and went above and beyond to make things easy for us. He even walked us through some paper work over the phone at 8pm one night. We have been grateful to have Jason guide and advise us through this process.
Published at 11 years ago
We knew Jason Robinson from a previous home refinance. When rates dropped further we decided to refinance our home once again and contacted Jason who is now working at Ann Arbor State Bank. Like before, he helped us every step of the way. He quickly locked in a great rate. He helped us with all of the paperwork, quickly responding to emails, and closed the loan within a month or so. Jason went out of his way to expedite the process and even came to our house to pick up paperwork saving us a trip. That was above and beyond. We would definitely recommend AASB and Jason for your home financing!! Two awesome experiences.
Published at 12 years ago
Working with Jason Robinson at Ann Arbor State Bank was a wonderful experience. Jason was very responsive and knowledgeable, he made sure we had everything we needed at every step in the mortgage process--and he was able to secure the most favorable rates. I highly recommend Jason and Ann Arbor State Bank.
Published at 12 years ago
Great experience working with Jason over at Ann Arbor State Bank. I did everything over phone and email and it went smoothly. I closed on time in one of the smoothest processes Ive been through. Kudos to the AASB team. Thanks again.
Published at 12 years ago
- 3 photos
- 143 reviews
- 5.0 rating
- Phone: +1 734-761-1475
- Website: https://www.firstmerchants.com/locations/bank-william-street-ann-arbor-mi?utm_source=First%20Merchants&utm_medium=products%20and%20services&utm_campaign=SEO&utm_term=2024&utm_content=GMB
- Address: 125 W William St, Ann Arbor, MI 48104, United States
- Coordinates: 42.277547999999996, -83.74950319999999
- Bank
- ATM
- Business banking service
- Financial institution
- Financial planner
- Investment service
- Loan agency
- Mortgage lender
- Sunday: Closed
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes