Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy great rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 350 branches worldwide. Our Members Are the Mission®. Insured by NCUA.
Cynthia was awesome! I had issues over the phone with NFCU but when I came in person to the branch Cynthia was able to help me out , explain some options I had and was able to resolve my issue. 10/10 communication and support
Published at a month ago
My fave branch. Everyone is always so kind and service is quick. I could have went to a closer branch but I knew this one will get what I needed done. I needed an emergency wire this morning and Lynetta took very good care of us!
Published at 3 months ago
Amazing customer service! Quick and efficient and always our go to business and staff.
Published at 4 months ago
Excellent customer service in the Odenton location.
Published at a month ago
I wanted to say thank you to Mrs. Young for helping me get financial information and for providing the best customer service I have ever received! She was very pleasant, professional, knowledgeable, and able to advise me with ease. Definitely the bank I will go to for now on! Thank you again!
Published at 5 years ago
I love Navy Fed, but this is by far the worst branch. I've taken paperwork in to them that has never been processed and their customer service makes me feel like we're inconveniencing them by walking in to do our business. Go to the one further up the road for good service. They're nicer there and actually do their jobs.
Published at 6 years ago
Excellent customer service in the Odenton location.
Published at a month ago
Cynthia was awesome! I had issues over the phone with NFCU but when I came in person to the branch Cynthia was able to help me out , explain some options I had and was able to resolve my issue. 10/10 communication and support
Published at a month ago
My fave branch. Everyone is always so kind and service is quick. I could have went to a closer branch but I knew this one will get what I needed done. I needed an emergency wire this morning and Lynetta took very good care of us!
Published at 3 months ago
Amazing customer service! Quick and efficient and always our go to business and staff.
Published at 4 months ago
Extremely friendly
Published at 5 months ago
Professional & courteous service
Published at 6 months ago
Nice place with plenty of people to help.
Published at 6 months ago
Full of people that are willing to help and very friendly and nice day
Published at a year ago
I met Arthurs mother today...the best ti her and her family
Published at a year ago
Published at a year ago
No Navy Federal location deserves to even have the luxury of even getting rated 1 star.
Published at a year ago
Published at a year ago
Helpful service through a number of banking needs.
Published at a year ago
After checking in with the person at the booth, i sat in the lobby and waited for someone to call me. So i sat in an empty lobby for 15 minutes and no one came out to help me.
Published at 2 years ago
Friendly staff, excellent service
Published at 2 years ago
Grumpy lady on the drive through
Published at 2 years ago
ATM is outside for quick convenience. Didn t have to do any business on the inside so no comment. Drive thru is tight for us(large SUV owners)and right off of Annapolis Rd.
Published at 2 years ago
ATM ALWAYS BROKEN... Every time I go in there is a New INEXPERIENCED teller
Published at 2 years ago
Published at 2 years ago
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Published at 4 years ago
Service is excellent and the employees are very professional.
Published at 4 years ago
I wanted to say thank you to Mrs. Young for helping me get financial information and for providing the best customer service I have ever received! She was very pleasant, professional, knowledgeable, and able to advise me with ease. Definitely the bank I will go to for now on! Thank you again!
Published at 5 years ago
Outstanding people, service and hours of operation!
Published at 5 years ago
Terrible customer service.
Published at 5 years ago
Published at 5 years ago
Such a great location. Every employee is very knowledgeable, quick and efficient.
Published at 5 years ago
Teller was rude didnt want to let me use her pen,also didnt count back my money said they werent required to..very rude dont recommend you go there
Published at 5 years ago
Published at 5 years ago
Published at 6 years ago
I love Navy Fed, but this is by far the worst branch. Ive taken paperwork in to them that has never been processed and their customer service makes me feel like were inconveniencing them by walking in to do our business. Go to the one further up the road for good service. Theyre nicer there and actually do their jobs.
Published at 6 years ago
Efficient, quick, kind, respectful, and knowledgeable. Ive been to several Navy Federal Credit Unions across the United States in the last 4 years frequently, Ive been to this one a few times already and this is the best one by far when compared to all those other NFCUs. Specifically, Illinois, California, Texas, Colorado, Virginia, and now Maryland; having been to more than 2 of their NFCUs per each of these states. Im actually going to miss a bank once we are restationed by the end of the year again. Never thought Id say that.
Published at 6 years ago
Very convenient. Very friendly, knowledgeable and professional employees. Still good and better than just calling from home.
Published at 7 years ago
- 4 photos
- 36 reviews
- 4.1 rating
- Phone: +1 888-842-6328
- Website: https://www.navyfederal.org/branches-atms/locations/usa/md/odenton/odn.html
- Address: 1179 Annapolis Rd, Odenton, MD 21113, United States
- Coordinates: 39.081149599999996, -76.6896071
- Credit union
- ATM
- Bank
- Business banking service
- Financial institution
- Investment service
- Loan agency
- Mortgage broker
- Mortgage lender
- Savings bank
- Monday: Closed
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–6 PM
- Saturday: 9 AM–2 PM
- Sunday: Closed
- Drive-through: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Cash advance: Yes