Navy Federal Credit Union

Cynthia was awesome! I had issues over the phone with NFCU but when I came in person to the branch Cynthia was able to help me out , explain some options I had and was able to resolve my issue. 10/10 communication and support

Published at a month ago

My fave branch. Everyone is always so kind and service is quick. I could have went to a closer branch but I knew this one will get what I needed done. I needed an emergency wire this morning and Lynetta took very good care of us!

Published at 3 months ago

Amazing customer service! Quick and efficient and always our go to business and staff.

Published at 4 months ago

ATM is outside for quick convenience. Didn’t have to do any business on the inside so no comment. Drive thru is tight for us(large SUV owners)and right off of Annapolis Rd.

Published at 2 years ago

Excellent customer service in the Odenton location.

Published at a month ago

Full of people that are willing to help and very friendly and nice day

Published at a year ago

I wanted to say thank you to Mrs. Young for helping me get financial information and for providing the best customer service I have ever received! She was very pleasant, professional, knowledgeable, and able to advise me with ease. Definitely the bank I will go to for now on! Thank you again!

Published at 5 years ago

I love Navy Fed, but this is by far the worst branch. I've taken paperwork in to them that has never been processed and their customer service makes me feel like we're inconveniencing them by walking in to do our business. Go to the one further up the road for good service. They're nicer there and actually do their jobs.

Published at 6 years ago

Excellent customer service in the Odenton location.

Published at a month ago

Cynthia was awesome! I had issues over the phone with NFCU but when I came in person to the branch Cynthia was able to help me out , explain some options I had and was able to resolve my issue. 10/10 communication and support

Published at a month ago

My fave branch. Everyone is always so kind and service is quick. I could have went to a closer branch but I knew this one will get what I needed done. I needed an emergency wire this morning and Lynetta took very good care of us!

Published at 3 months ago

Amazing customer service! Quick and efficient and always our go to business and staff.

Published at 4 months ago

Extremely friendly

Published at 5 months ago

Professional & courteous service

Published at 6 months ago

Nice place with plenty of people to help.

Published at 6 months ago

Full of people that are willing to help and very friendly and nice day

Published at a year ago

I met Arthurs mother today...the best ti her and her family

Published at a year ago

Published at a year ago

No Navy Federal location deserves to even have the luxury of even getting rated 1 star.

Published at a year ago

Published at a year ago

Helpful service through a number of banking needs.

Published at a year ago

After checking in with the person at the booth, i sat in the lobby and waited for someone to call me. So i sat in an empty lobby for 15 minutes and no one came out to help me.

Published at 2 years ago

Friendly staff, excellent service

Published at 2 years ago

Grumpy lady on the drive through

Published at 2 years ago

ATM is outside for quick convenience. Didn t have to do any business on the inside so no comment. Drive thru is tight for us(large SUV owners)and right off of Annapolis Rd.

Published at 2 years ago

ATM ALWAYS BROKEN... Every time I go in there is a New INEXPERIENCED teller

Published at 2 years ago

Published at 2 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 4 years ago

Service is excellent and the employees are very professional.

Published at 4 years ago

I wanted to say thank you to Mrs. Young for helping me get financial information and for providing the best customer service I have ever received! She was very pleasant, professional, knowledgeable, and able to advise me with ease. Definitely the bank I will go to for now on! Thank you again!

Published at 5 years ago

Outstanding people, service and hours of operation!

Published at 5 years ago

Terrible customer service.

Published at 5 years ago

Published at 5 years ago

Such a great location. Every employee is very knowledgeable, quick and efficient.

Published at 5 years ago

Teller was rude didnt want to let me use her pen,also didnt count back my money said they werent required to..very rude dont recommend you go there

Published at 5 years ago

Published at 5 years ago

Published at 6 years ago

I love Navy Fed, but this is by far the worst branch. Ive taken paperwork in to them that has never been processed and their customer service makes me feel like were inconveniencing them by walking in to do our business. Go to the one further up the road for good service. Theyre nicer there and actually do their jobs.

Published at 6 years ago

Efficient, quick, kind, respectful, and knowledgeable. Ive been to several Navy Federal Credit Unions across the United States in the last 4 years frequently, Ive been to this one a few times already and this is the best one by far when compared to all those other NFCUs. Specifically, Illinois, California, Texas, Colorado, Virginia, and now Maryland; having been to more than 2 of their NFCUs per each of these states. Im actually going to miss a bank once we are restationed by the end of the year again. Never thought Id say that.

Published at 6 years ago

Very convenient. Very friendly, knowledgeable and professional employees. Still good and better than just calling from home.

Published at 7 years ago