EZPAWN

Charla is the name of the EZPAWN customer service representative who went out of her way as an employee to extend an olive branch to EZPAWN's newest customer, me. I wish to thank Charla for delivering superb, professional, and above-reproach customer service. She made my first experience with EZPAWN delightful. She handled all my concerns with ease, also provided answers to all my inquiries. Sheade me a more than fair offer where I received no offer at all from a competing local pawn shop. I will always go out of my way to place gratefulness unto those whom are deserving because we as consumers know it is a rarity to receive quality customer service that I undoubtedly received today. You can go all-in on the betting table I will be a loyal and repetitive EZPAWN customer because of Charla. Again thank you Charla. May all your days be long and your night's pleasant. And thank you EZPAWN for taking the initiative to hire excellent customer service representatives that are so rare in US consumerism like we experience today. May God bless us all.

Published at a month ago

Went in today to get speaker wire ladder and saw. I will tell you I didn’t know what I was really doing but Nate came through and helped me from start to finish. I ended up buying a ladder hand saw and a chainsaw. Well brought it home and it wouldn’t work went back and Nate and Heather set me up with a better chainsaw I’m amazed they need more people like these two I had help through the whole process. I recommend you guys come see these guys they have excellent customer service. I want to say a special thank you to Nate and Heather keep doing what your doing.

Published at 4 months ago

Quick and easy experience! Heather was awesome! Even helped carry my items around the store and to my car for me as my hands were full. Staff all around are awesome!

Published at 5 months ago

Very kind and happy people. Ready to serve. And Charla loves her funko pops (especially Ozzy Osborne)

Published at 2 months ago

If you go here wait in line and ask for Nathan, Charla, or Andrew and if there not available wait longer, trust me it will be worth it they are the most customer service oriented and give the best deals if you buying selling or pawning.

Published at 6 months ago

I highly recommend seeing Ken he was very well mannered went above and beyond and knows how to pitch a great sale Really helped me out with what I needed today definitely will be coming to him for more items 5 star Ken thank you so much.

Published at 6 months ago

I originally had an amazing experience with Heather at Anderson EZ Pawn, they had a loyal customer in me.
Unfortunately, this past Sunday (Father's Day), we got stranded in Anderson and live 40 minutes away and needed to get home. We rushed there hoping to get a loan on a purchase I had just made earlier that week ($360). I was literally willing to accept $20, desperate to get home.Heather was really excited to close I guess. She was rude when he walked and not so professionally told him to kick rocks. I then went in very kindly and apologizing for anything that just happened and asked her to please help me get home - I will take $10-15 for everything I just purchased a few days ago so I could get home and I would come back to pay for the loan in a couple days. She rudely told me that she will NOT be willing to help me, even as I begged and said I have a great customer file that I come to them for everything, purchasing and loans. She and the other workers were ganged up I guess expecting me to get aggressive idk,and told me "she already told my husband they are passing on my items and to leave because they are closing. I again apologize for any issues they perceived my husband caused trying to explain we rushed there desperate to get help with getting home. When I had tears in my eyes and begging for her to please help me, that I just spent $360 buying the items a few days prior and I was willing to take anything ,literally $10 to get home, she then said they are now refusing because I've made it an ownership issue;due to my husband said the items were his. Of course he did - WE'RE MARRIED, everything we own is both of our property. I realized she didn't care about my problems, rightly so, my emergency isn't her issue, but I've been a loyal customer with them for years. They also told my husband they wouldn't buy or loan on the ring set , THAT I JUST PURCHASED FROM THEM 3 DAYS PRIOR, because "they don't deal with silver!" Again, I JUST bought the SILVER and diamond set from them. I chose that set from a display case of ALL silver jewelry. Soo?? I don't care for yellow gold and I can't tell the difference between silver and white gold - well, I don't care enough about the difference to pay for white gold over silver.
They lost a loyal customer on Sunday. A little understanding and compassion go a long way in customer facing roles. I've personally worked customer service for over 15 years. I can't imagine how I would keep my job treating customers like that. I'm a firm believer in buying 2nd hand items, all my life because not only is the mark-up ridiculous in a jewelry (or any store) but items bring new life and memories to a new person. We have enough waste in this world, unfortunately some of EZ Pawn's employees are part of that waste (of space.) I'm sure they deal with all types of people, but I'm just a 40 years old mom and wife they grouped up like they expected a rumble! Lol. I am too old and even look too old to be coming up all aggressive to employees of a store just trying to make a living. I don't know what/how the manager and owners think, but I would want every potential customer, ESPECIALLY repeat customers treated with the most basic of decency. The top half of my review was literally asked of me by Heather to help her keep her job and I was happy to do so because I appreciate being treated like a person.
After this past Sunday, I will NEVER return to this place, I won't even enter an EZ Pawn in a different town/state. I've never been treated so rudely for absolutely no reason other than this person wanted to go home. I get that and under normal circumstances, I wouldn't be Soo rude as to show up expecting service right before closing hours - but I legitimately had an emergency that day and was desperate. So, not only was I distressed and embarrassed, I was apologetic and kind. I was treated the complete opposite of that and I just wanted to update my review to give others my humble opinion and perhaps management will give employees updated training to keep customers instead of losing them.

Published at 4 months ago

This EZ pawn the bosses are the nicest people there I went back to three times to get a PlayStation 5 controller to help me out each time this is a great place to get your stuff that you need and get your stuff that you want to sell or trade what a great easy pod what great people to work there thank you so much

Published at 5 months ago

Good friendly place they will truly buy anything!!

Published at 2 weeks ago

Heather was excellent to work with and will if needed

Published at a month ago

Charla is the name of the EZPAWN customer service representative who went out of her way as an employee to extend an olive branch to EZPAWNs newest customer, me. I wish to thank Charla for delivering superb, professional, and above-reproach customer service. She made my first experience with EZPAWN delightful. She handled all my concerns with ease, also provided answers to all my inquiries. Sheade me a more than fair offer where I received no offer at all from a competing local pawn shop. I will always go out of my way to place gratefulness unto those whom are deserving because we as consumers know it is a rarity to receive quality customer service that I undoubtedly received today. You can go all-in on the betting table I will be a loyal and repetitive EZPAWN customer because of Charla. Again thank you Charla. May all your days be long and your nights pleasant. And thank you EZPAWN for taking the initiative to hire excellent customer service representatives that are so rare in US consumerism like we experience today. May God bless us all.

Published at a month ago

Very kind and happy people. Ready to serve. And Charla loves her funko pops (especially Ozzy Osborne)

Published at 2 months ago

I pawned my necklace at this place about a month ago went in and redeemed my necklace, and my wife went to pawn the same exact necklace and the pawn shop manager claimed the chain was fake how could this be the same exact necklace that I just pawned and redeemed horrible service for a long standing customer will never deal with this pawn shop again!

Published at 2 months ago

Nathan was very helpful

Published at 3 months ago

So friendly she helped me so much. I definitely will ask again for your help.

Published at 3 months ago

Andrew was a REALLY GREAT ACTOR help !

Published at 3 months ago

Went in today to get speaker wire ladder and saw. I will tell you I didn t know what I was really doing but Nate came through and helped me from start to finish. I ended up buying a ladder hand saw and a chainsaw. Well brought it home and it wouldn t work went back and Nate and Heather set me up with a better chainsaw I m amazed they need more people like these two I had help through the whole process. I recommend you guys come see these guys they have excellent customer service. I want to say a special thank you to Nate and Heather keep doing what your doing.

Published at 4 months ago

I originally had an amazing experience with Heather at Anderson EZ Pawn, they had a loyal customer in me. Unfortunately, this past Sunday (Fathers Day), we got stranded in Anderson and live 40 minutes away and needed to get home. We rushed there hoping to get a loan on a purchase I had just made earlier that week ($360). I was literally willing to accept $20, desperate to get home.Heather was really excited to close I guess. She was rude when he walked and not so professionally told him to kick rocks. I then went in very kindly and apologizing for anything that just happened and asked her to please help me get home - I will take $10-15 for everything I just purchased a few days ago so I could get home and I would come back to pay for the loan in a couple days. She rudely told me that she will NOT be willing to help me, even as I begged and said I have a great customer file that I come to them for everything, purchasing and loans. She and the other workers were ganged up I guess expecting me to get aggressive idk,and told me she already told my husband they are passing on my items and to leave because they are closing. I again apologize for any issues they perceived my husband caused trying to explain we rushed there desperate to get help with getting home. When I had tears in my eyes and begging for her to please help me, that I just spent $360 buying the items a few days prior and I was willing to take anything ,literally $10 to get home, she then said they are now refusing because Ive made it an ownership issue;due to my husband said the items were his. Of course he did - WERE MARRIED, everything we own is both of our property. I realized she didnt care about my problems, rightly so, my emergency isnt her issue, but Ive been a loyal customer with them for years. They also told my husband they wouldnt buy or loan on the ring set , THAT I JUST PURCHASED FROM THEM 3 DAYS PRIOR, because they dont deal with silver! Again, I JUST bought the SILVER and diamond set from them. I chose that set from a display case of ALL silver jewelry. Soo?? I dont care for yellow gold and I cant tell the difference between silver and white gold - well, I dont care enough about the difference to pay for white gold over silver. They lost a loyal customer on Sunday. A little understanding and compassion go a long way in customer facing roles. Ive personally worked customer service for over 15 years. I cant imagine how I would keep my job treating customers like that. Im a firm believer in buying 2nd hand items, all my life because not only is the mark-up ridiculous in a jewelry (or any store) but items bring new life and memories to a new person. We have enough waste in this world, unfortunately some of EZ Pawns employees are part of that waste (of space.) Im sure they deal with all types of people, but Im just a 40 years old mom and wife they grouped up like they expected a rumble! Lol. I am too old and even look too old to be coming up all aggressive to employees of a store just trying to make a living. I dont know what/how the manager and owners think, but I would want every potential customer, ESPECIALLY repeat customers treated with the most basic of decency. The top half of my review was literally asked of me by Heather to help her keep her job and I was happy to do so because I appreciate being treated like a person. After this past Sunday, I will NEVER return to this place, I wont even enter an EZ Pawn in a different town/state. Ive never been treated so rudely for absolutely no reason other than this person wanted to go home. I get that and under normal circumstances, I wouldnt be Soo rude as to show up expecting service right before closing hours - but I legitimately had an emergency that day and was desperate. So, not only was I distressed and embarrassed, I was apologetic and kind. I was treated the complete opposite of that and I just wanted to update my review to give others my humble opinion and perhaps management will give employees updated training to keep customers instead of losing them.

Published at 4 months ago

This EZ pawn the bosses are the nicest people there I went back to three times to get a PlayStation 5 controller to help me out each time this is a great place to get your stuff that you need and get your stuff that you want to sell or trade what a great easy pod what great people to work there thank you so much

Published at 5 months ago

Went in to look for some tools and they made me a great deal. Thanks Heather

Published at 5 months ago

Ken was very friendly and helpful!!!

Published at 5 months ago

Very helpful customer service ken was very welcoming and gave us a fair price for our items

Published at 5 months ago

Very happy, nice, prompt, and efficient. Nate was super helpful and got me in and out in a timely manner

Published at 5 months ago

Heather was a great help and very knowledgeable. Great attitude as well! Will be returning.

Published at 5 months ago

Great customer service!

Published at 5 months ago

Published at 5 months ago

Published at 5 months ago

Quick and easy experience! Heather was awesome! Even helped carry my items around the store and to my car for me as my hands were full. Staff all around are awesome!

Published at 5 months ago

Published at 5 months ago

Heather was very knowledgeable on the items I was looking at bought a 2T hard drive asked what size it was she knew where to look which is awesome good price as well 50 plus protection plan

Published at 5 months ago

Charla is the best

Published at 5 months ago

Charla was great! Probably one of the most helpful employees. Definitely recommend this place!

Published at 5 months ago

Published at 5 months ago

Charla was very friendly and helpful!

Published at 5 months ago

Charla is awesome her customer service skills are excellent she went above & beyond what I expected

Published at 5 months ago

Dave was awesome and was very helpful in making sure the pc that I bought was the right purchase for me

Published at 5 months ago

Nathen rocks

Published at 5 months ago

Dave is very professional, positive attitude, He made an effort to help me .. Thank you making my day better

Published at 5 months ago

Dave is great and was a big help.

Published at 5 months ago

Definitely recommend Dave, made us laugh the entire time and was super helpful!

Published at 5 months ago

David is a funny guy.

Published at 5 months ago

Im in here all the time and I never have a problem with them thank you Drew

Published at 5 months ago

Published at 5 months ago

Courtney was great with quick service and quickly finding the real price of my designer bag and gave me a good price

Published at 5 months ago

This place is actually disgusting with how they low ball you on everything like I went to sell a Nintendo switch with a pro controller and they said $75 . I have my Oculus Quest 2 go for $15 and recently they haven t even taken anything I ve tried to pawn. This place should be shut down and honestly should not have business. Everyone should just go to KT or anywhere else.

Published at 5 months ago

I highly recommend seeing Ken he was very well mannered went above and beyond and knows how to pitch a great sale Really helped me out with what I needed today definitely will be coming to him for more items 5 star Ken thank you so much.

Published at 6 months ago

We love coming here! The staff is always so helpful and we ve had some great finds! This passed time we met Ken and he helped us out big time!

Published at 6 months ago

Very nice and willing to help us find what we was looking for. Thanks Nathan

Published at 6 months ago

Old man helped me out and had such great customer service. Quicj and friendly. Thank you ez pawn!

Published at 6 months ago

Published at 6 months ago

One of the best pawn shops been to. Heather is always helpful when I am in there

Published at 6 months ago

Amazing place ask for Nate he is such big help.

Published at 6 months ago

Heather made me an awesome deal.. thanks! She needs a raise!!

Published at 6 months ago

If you go here wait in line and ask for Nathan, Charla, or Andrew and if there not available wait longer, trust me it will be worth it they are the most customer service oriented and give the best deals if you buying selling or pawning.

Published at 6 months ago

Ken was extremely helpful. He went above and beyond with his customer service!

Published at 6 months ago

This goes out to Charla and the crew working a few days ago. Skipping all the details, I had two things I needed to find at a reasonable price. One for work, and one for fun. Charla worked the cost down until we were both happy. As I walked out the door, I swear I heard Charla yell, work hard, play hard. Just sayin

Published at 6 months ago

I see most people have good experiences here, but I must have come on a bad day. Three employees up front on their phones, empty store save one other customer. There were multiple tools I wanted to buy, I waited for service but none came. I looked around and picked up a bow I noticed, and was immediately shouted at not to dry fire it (I didnt and wasnt going to). I am a trained archer. I understand warning people not to dry fire the equipment (maybe lock it up), but if youre going to shout at me like a child at least let me buy something afterwards. Again no help even after returning a second time to the tool counter, just employees on their phones. Im not going to ask Can I please buy something? In order to shop here.

Published at 6 months ago

Thanks to Charlotte and Ken for your services it was great

Published at 6 months ago

Charla always helps me out

Published at 6 months ago

Charla is the best

Published at 6 months ago

Nice and they help out really well

Published at 6 months ago

Published at 7 months ago

Service is great staff is very helpful

Published at 7 months ago

Heather and Ken has great customer service. Service on Fleek!

Published at 7 months ago

Visit with Heather for an hassle free experience, great prices for your pawns and good deals on their electronics.

Published at 7 months ago

I had Heather help she was amazing she had a great personality and great customer service would definitely check out ezpawn been a customer for years Im never disappointed in the service

Published at 7 months ago

Good help very generous good salesman I was very pleased

Published at 7 months ago

Terrible I bought a game system for my child and controller doesn t work or the headphones. And when I called to replace minding you I bought a warranty they would not exchange.

Published at 7 months ago

Great customer service! I ve bought a guitar, amp, and a couple other things, and they re always awesome to work with!

Published at 8 months ago

Went in today to EZ Pawn to get a loan on an item and was helped by a Gentleman named Nathan. While in store Nathan was very helpful and gave me a fair loan for my item. Thanks Nathan!!

Published at 8 months ago

Published at 8 months ago

Published at 8 months ago

great prices , always very helpful , great customer service

Published at 8 months ago

I Buy Here All The Time And Love It The Staff Is Nice And The Prices are cheap Ima always come back here

Published at 8 months ago

Good workin place they nice they help you with everything

Published at 8 months ago

Great customer service.

Published at 8 months ago

I really appreciate the way Ken greets and treats his guests...hes always smiling and makes you feel comfortable..if hes not the manager he surely needs to be. Hes awesome at what he does and he needs a raise.

Published at 8 months ago

Ken was great

Published at 8 months ago

We came in to get a loan for the first time. Heather was so nice and helpful. She helped us get close to what we wanted.

Published at 8 months ago

Love this place! Heather is the best ever! She helped me get a sweet guitar that u really wanted

Published at 8 months ago

Heather is the best

Published at 8 months ago

Ken is the best of best !! recommend

Published at 9 months ago

Published at 9 months ago

Nathen is the best !!

Published at 9 months ago

Heather was great she is wonderful and I loved my conversation and hug I got from her! She s a wonderful souls ! Hint hint here s my full name Heather :)

Published at 9 months ago

Great place to shop..Ken is great help to!!

Published at 10 months ago

Your employee Mr. Ken was a wonderful help. He was very polite and so nice, he also made the process very easy and was so helpful for my first visit. We will be returning! You rock Ken!

Published at 10 months ago

Published at 10 months ago

Awesome value, good friendly owner

Published at 10 months ago

I lost my job in September Im going through hardest times. I had nothing but an air fryer and crockpot to use for literal gas money to get my child from school. Of course my items werent much but Heather was so kind and empathetic loaned me as much as possible and treated me with so much dignity considering my situation.

Published at 10 months ago

I had a great experience at this store and the lovely heather worked with me on the price and we made a deal I highly recommend go and ask for Heather she is incredible

Published at 11 months ago

We had a great experience at EZPAWN, Anderson, thanks to Heather!! Give that lady a raise!

Published at 11 months ago

I just wanna say Heather that waited on me was so sweet an VERY nice I would give her more stars if I could

Published at 11 months ago

Heather who works there is super nice and friendly. Have honesty and helpful in situations

Published at 11 months ago

My kiddo and I were searching for his first guitar. Heather was amazing! So amazing we hadn t even left the parking lot and went back and picked up his first keyboard! Thank you for the time you spent with us as my music loving kid decided what he wanted. Service was top notch!

Published at 11 months ago

Heather was very friendly and helpful. Was willing to negotiate with me and was a total pro at negotiations. Was able to strike a deal on a few things I ve been eyeballing for awhile. Looking forward to their Black Friday sale later this week.

Published at 11 months ago

Heather is the best and always makes me great deals! We love you !

Published at 11 months ago

Seen something I really had to have, Heather helped me through the entire process and was quite patient while I decided. Very pleased and happy with my purchase.

Published at a year ago

Heather- help me today and she hooked me up. They are super super awesome and I love her hair!!

Published at a year ago

Heather was awesome the day and anderson in the annie osha come check her out I see how you.

Published at a year ago

Heather was professional and efficient!

Published at a year ago

This is my go to place when I need a Lil extra money in my pocket. Very reasonable on their offers on items youre yytrying to sale or get a loan on...Heather is one of the best associates ever she always greets customers with a smile and all around great employee

Published at a year ago

Heather is amazing she helps every time I walk in know me by name

Published at a year ago

The place is a great place to go. They have wonderful customer service. Heather was an amazing person to work with. She answered all the questions I had.

Published at a year ago

Heather, gave me a great deal.

Published at a year ago

Ken is awesome!!! He is definitely a keeper! I think he is just a great worker overall!

Published at a year ago

Ken was amazing and helped me out so much. Such an awesome team, the only pawn shop in town that i trust

Published at a year ago

Heater was a great help

Published at a year ago

S/O to Heather great customer service 10/10 great job

Published at a year ago

Charla did an amazing job and so did Dave!

Published at a year ago

Ken was super helpful. Hes awesome

Published at a year ago

Good prices but, there s a guy with dreads that works there who treats the the customer badly so he can get back to checking his phone. He s so negative and short you can tell it s him who answers the phone if you call.

Published at a year ago

Sleazeballs, rip offs, cons, poor in every aspect of every way. Lowest offers in pawn, kt, Alans, everywhere offers more for your product. Brought in shoes, $10 told Ill never be able to sell them, sold every pair online for $40(+). Brought an air ratchet, offered $25 on Mon, went back Sunday offered $10. Brought snap on with a $700 receipt still in box never used offered $100. The price is supposed to be they sell the product half the value and offer you half of what they sell it for. You get 1/4 the value thats how their own manager explained it to me. Then why was I offered 1/7 the value of an unused snap on tool. Same snap on tool went to KT for $275, and these people offered me $100. I dont know why I bother going there other than its Sunday and everywhere else is closed but even then they never fail to disappoint. Again TAKE YOUR THINGS TO ALANS OR KT. Very disrespectful people and lowest offers in town. If 0 stars were and option Id give them a negative 3.

Published at a year ago

Great service by heather totally recommend coming in and getting in business with her

Published at a year ago

Staff was really rude and unkind unwilling to help . Guy with the dreads was acting like a mister smarty uninterested unwilling to help pants

Published at a year ago

Heather was fantastic she helped me so much and I couldn t be more grateful.

Published at a year ago

Ken took care of me made me some awesome deals gave me a fair price on my loan returned for my item and Ken made me a awesome deal on a new to me saw

Published at a year ago

KEN! Helped me not just once but twice! Go to ken! He is super cool and a sweet dude

Published at a year ago

Heather is so freaking awesome.thanks girl Quinton just stands there and looks at you when you walk in he doesnt ask how can he help you or anything very unprofessional in my

Published at a year ago

This EZPAWN in-particular had amazing costumer service. I met a guy named Nate and man s needs a promotion. All great people though and very polite. Even the costumers are polite! One guy held the door open because I was carrying a heavy load and that usually doesn t happen. The staff are very educated and are great at making costumers smile. Overall this is my go to pawn shop from now on. The very limited times I go.

Published at a year ago

We got a pretty good TV from them today at a decent price and the staff is very nice and friendly

Published at a year ago

Almost all the employees are amazing. But Ken and Heather BOTH go above and beyond. Ken made sure I got the amount that I needed in my pawn. And Heather always has a smile on her face and makes the customers feel at home.

Published at a year ago

Sold me blown subs. My wiring harness was on backorder so I didnt get it till months after buying the subs and I turn em on and one is blown.

Published at a year ago

This girl name Heather was wonderful and was very nice Im very please thank you so much for your help.

Published at a year ago

Had a great experience with Heather she was very helpful and knowledgeable.

Published at a year ago

Ken and Nate were great today!! Helped me get what I needed and with great customer service!

Published at a year ago

Had a bad experience there staff was rude an unkind.

Published at a year ago

Ken and Heather made me a killer d al

Published at a year ago

Come here all the time. All the team members have helped me, but I prefer when Heather is here!

Published at a year ago

Was just in there with my gaming laptop and with Nate as my customer service provider things went better then I could have imagined Nate was very professional and polite. Went above and beyond to answer all my questions. Definitely had an experience that will make me a repeat customer. Good job!

Published at a year ago

I tried to give the benefit of doubt, but this place is truly dishonest and unprofessional. Do not come here!!!!!!!

Published at a year ago

I visited the store today and the staff was not only helpful but were polite and very knowledgeable. They had me out of the store in no time. I actually was very impressed.the young woman Heather should be recognized for her customer service. Thank you Ms. Heather for making me smile. Have a great day, I will see you again soon. Richard Nicholson.

Published at a year ago

Heather is amazing

Published at a year ago

Published at a year ago

Published at a year ago

Some of the best service Ken Helped me get an iPad Ive been searching for to start digital art!!

Published at a year ago

Staff was very kind and helpful! The prices overall for the most part appeared generally reasonable. The only thing I wish was different was I had hoped for slightly larger selection of items, but still very pleased with this first visit of mine here!

Published at a year ago

Heather is an awesome person and should at least get a raise and or become an owner Thank you, OJ

Published at a year ago

Kind an perfessional thank u nate an Heather

Published at a year ago

Best place in town!! Come and see them!! Heather & Ken

Published at a year ago

I love this store good price heather

Published at a year ago

I have been a customer here since it opened so Ive seen a lot of people come and go. The people that work there now are the best. Heather is my girl though.

Published at a year ago

They have really great customer service. They go over and above to make a good deal.

Published at a year ago

It is a good place when they want to be

Published at a year ago

Great service, Nathan was the guy who waited on me I wanna say ty I will be back !!!!!

Published at a year ago

These guys are not very friendly I call and ask them if I make it by 6pm if I would be ok they assured me I would then I make it with only about a minute to spare and as I m about 5feet from the door the fat white guy and the black guy lock it

Published at a year ago

Heather was sweet and friendly and she helped me with my decision to purchase a necklace. Happy day.

Published at a year ago

Heather and david made my dreams come true today heather helped me find the best wedding ring that i could have dreamed of thank you so much heather it means the world to me

Published at a year ago

The product they sold me didnt work and they wouldnt take it back or give me any of the fifty dollars I paid for it

Published at a year ago

Heather was Awesome with expertise help. Thanks Heather for all you do!

Published at a year ago

Great folks knowledgeable in the areas I was searching in

Published at a year ago

Heather and Nate were extremely helpful and knowledgeable! Will be returning because of great customer service!

Published at a year ago

Have some options on stuff just have to be careful and test the product if you can keep from getting a loan Id advise you not to but when it comes to no other choice its a place to go

Published at a year ago

I came in today to get a PS5 and a TV added with that for a possible bundle, not only did I get what I wanted but Heather got me a bundle that was to die for! I definitely recommend coming here and when you do? Ask for Heather!

Published at a year ago

We worked with Heather today and it was amazing. She was fast and efficient and helped us find the perfect wedding ring. 10/10 will come back again.

Published at a year ago

Heather was extremely helpful! She made it easy to find what we wanted! Thanks. We will be back!!

Published at a year ago

They are unprofessional and sold me a Nintendo switch that has a pin on it that wasn t given to me. Which makes no sense. And it s a Christmas gift for my son so I m stuck now. I asked for the corporate number and the lady gave me the wrong number. And corporate is closed for the holidays. This is the craziest situation ever.

Published at a year ago

Published at a year ago

Friendly

Published at a year ago

Heather helped get me a great deal for a gift. Great cuatomwr servicio and smile.

Published at a year ago

Needed some extra cash and Heather hooked me up and made it stress free. Great and friendly staff and store is neat and tidy

Published at a year ago

Extremely good customer service I dealt with Heather from the Anderson location very helpful an knowledgeable about the products I was inquiring about. Everything is priced very well I will definitely be doing more business with this establishment.

Published at a year ago

Heater was amazing and efficient with service!

Published at a year ago

Heather waited on us at the jewelry counter & is very knowledgeable about all that is available. She is very helpful & nice & energetic!

Published at a year ago

Went here to purchase a PC for VR gaming found what i was looking for and the staff were friendly and helpful! Recommend doing business here!

Published at a year ago

Nathen and Heather are AMAZING!

Published at a year ago

Love this store Andrew is awesome they always take care of me help me when I need

Published at a year ago

Thank you so much to Heather who helped me get an AMAZING wedding ring, and she was also a very sweet person! Ive bever had any issues with anything there and the rest of the staff there are also phenomenal people. Always very helpful and polite and kind!

Published at a year ago

Heather and Nate were so amazingly helpful when it came to exchanging my laptop out. They helped me out so much. I had the worst night trying to sign in to do my homework for school. So I came in with puffy eyes from a recent panic attack. They both showed concern with my situation. They got me taken care of and helped me pick out a better computer. I felt tremendously better after left there. Thanks Heather and Nate! I will surely be coming back and looking for either of you!

Published at a year ago

Heather was very helpful with my game console purchase

Published at 2 years ago

Quentin was amazing

Published at 2 years ago

I have been coming here for a long time and I have to say, the crew that is there now is amazing! Heather has the best smile and is always willing to help make sure I get what I need.

Published at 2 years ago

Published at 2 years ago

There website says they open at 9:00 am but nobody gets there to open the doors and work until 11:00 am

Published at 2 years ago

Only giving this place one star because in order to leave a comment got to rate. However I rate this hole in the wall 0 manager is rude. Will not work with you. Took the same item I was gonna pawn to indy ez pawn got what I wanted. This place is a joke.

Published at 2 years ago

Published at 2 years ago

Andrew and Bill helped me alot when needed money

Published at 2 years ago

Ken was so helpful and friendly! Definitely will be returning!

Published at 2 years ago

ken amazing and helpful, fast and efficient, very helpful

Published at 2 years ago

The people at the store have always tried to do all they can to help. Christina is awesome! Thanks guys

Published at 3 years ago

Published at 3 years ago

Andrew and team always get me the cash I need on my ring. Love the store.

Published at 3 years ago

Published at 3 years ago

Very good service and Christina was very nice and helpful

Published at 3 years ago

Published at 3 years ago

Great prices

Published at 3 years ago

Great customer service Nikki was polite and willing to help immediately. Thank You!

Published at 3 years ago

Elliott is great help give that woman a raise!!! Thanx Ell.

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Christina was very helpful and when she showed me an item I was curious about it was a surprise to both of us in a totally unexpected way. Service was great even close to closing.

Published at 3 years ago

EZ Pawn saw that I was looking into a camera, and Christine even found all the accessories including the case and all. Thanks EZ Pawn.

Published at 3 years ago

Nikki was very professional and polite. Good atmosphere.

Published at 3 years ago

They are very welcoming and they make sure they get you taken care of!!

Published at 3 years ago

Great customer service!

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Rude

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Great Service

Published at 3 years ago

Scam artists! Do not do business with these people they will change your loan terms at the end of your loan. Be sure to keep all paperwork, because they will claim they lost it or don t have access to it. A couple workers here are pocketing money from customers and lying to them. Terrible business to deal with! I will never deal with them again! Spend your money somewhere else! I m very sure that the Hispanic guy added extra charges under additional charges but couldn t show me where in the contract those charges came from. Money probably went in his pocket after he left.

Published at 3 years ago

I ended up getting my perfect engagement ring thanks to Bill

Published at 3 years ago

Love these folks....Great deals ...been shopping EZP at diferent locations but mostly Anderson In....

Published at 3 years ago

Published at 3 years ago

Casey was awesome and super helpful and nice. Would definitely recommend coming here for any pawning

Published at 3 years ago