Cash America Pawn

4812 S Kedzie Ave, Chicago, IL 60632, United States

Cash America Pawn
About the Company
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Reviews
Review №1

The customer service is terrible, I am visiting from Madrid and I came to the town of Kenzie, recommendation the staff makes fun of you, treats you as if you were begging, it is a terrible taste to arrive at a place and receive such unpleasant treatment. point that the manager and an employee named Mercedes made fun of the people in English who clearly did not understand them. The staff is disgusting and disrespectful and I will never visit again. I urge you to train your staff for better customer service and empathy.

Published at 4 months ago

Review №2

Great fair people

Published at 5 months ago

Review №3

Good place to buy tools ,not so much sell or pawn they offered 75$ for 350$ worth of tools and that was to buy Jewelry is better to sell here was pretty fair with what they gave/offered Not bad but purchase prices could be a little higher

Published at 5 months ago

Review №4

Terrible customer service, I don t appreciate staff locks there doors before closing time and not let customers in. I will not be shopping here again.

Published at 6 months ago

Review №5

Published at 7 months ago

Review №6

shout out to stephanie who was very helpful on reaching out to me to make a extension for some shoes i had pawned about 1 month ago .even though i thought i had the shoes due to someone else calling me and telling me that i had lost the retro jordan 12s but apparently they were still there and all i had to do was make an extension.. stephanie was very helpful with the whole process please give her the recognition she deserves.. as for the other person that called me and told me they were no longer in store needs to be retrained. unfortunately i do not who that person s name but it was a guy. Thank you stephanie!

Published at 7 months ago

Review №7

Theres a sister store on 48th and ashland. DO NOT GO THERE!! They barely have anything, barely take anything, ask the jeweler to assess my jewelry, she walked away quickly and rudely stating she wont take it but I only asked her to assess it! I havent been there in years when they took a pandora bracelet but not a gold necklace!! That jeweler is incompetent!

Published at a year ago

Review №8

Rude

Published at a year ago

Review №9

And

Published at a year ago

Review №10

Kool

Published at a year ago

Review №11

Sold me a broken ps4 it s shuts off and doesn t let me play any games not coming here anymore fasure

Published at a year ago

Review №12

Horrible customer service, unfair pricing when selling or purchasing. Would not recommend to anyone. Also the female manager is very Rude and I feel uncomfortable going in to do business.

Published at a year ago

Review №13

The best place 2 pawn or buy almost anything

Published at a year ago

Review №14

A big thank you to Jose for making my experience fast and easy ! Very respectful and professional.

Published at a year ago

Review №15

Came there because of my previous experience there and it was really fair and professional however the new manager lady was rude and very unfair about the price she treats everyone like trash or druggies I just wanted extra money for Christmas Very rude!

Published at a year ago

Review №16

Expect about 5% of what you paid for and worse if you pawn for some reason lol.

Published at a year ago

Review №17

I went to this place all exited thinking I will get alot of money but I walked out with 3 dollars and I still had half of my stuff.

Published at 2 years ago

Review №18

This Cash America location is amazing. Great customer service, very informative and made shopping comfortable. The store manager was patient, friendly and welcomed every customer.

Published at 2 years ago

Review №19

Awesome staff. They treat you like you are important. Good deals, fair pricing.

Published at 2 years ago

Review №20

Lovely customer service I would most definitely recommend. Friendly environment!!

Published at 2 years ago

Review №21

Published at 2 years ago

Review №22

Published at 2 years ago

Review №23

Beyond great experience here and I will be coming more often! Associate was super nice and helpful, knowledgeable. I wish I would of asked for her name because she deserves a raise. I bought a gold chain and a ring from her. I complimented her on her huge wedding ring.

Published at 2 years ago

Review №24

Great place to shop friendly and helpful people

Published at 2 years ago

Review №25

A great place to shop and great costumer service and the sales person Tim was great.

Published at 2 years ago

Review №26

They always take care of me since 2014 good staff

Published at 2 years ago

Review №27

Published at 2 years ago

Review №28

Great service and friendly workers

Published at 2 years ago

Review №29

Great customer service, nice staff and great deals and even got a gift. must shop here

Published at 2 years ago

Review №30

Tim was very nice and helpful. Great costumer service. I recommend anyone to come and shop here. Super friendly by the way.

Published at 2 years ago

Review №31

To expensive for used and bed tools

Published at 2 years ago

Review №32

The selection is unreal! Lots to see in here. Customer service was amazing. They really take the time to help you find what you need and the prices are fair. They will work with you and guide you to better options. Thank you Tim! I will always come here first before I buy from somewhere else.

Published at 2 years ago

Review №33

I was hesitant at first because of previous negative experiences at other pawn shops. Called in about some electronics. Samantha took the time to explain to me their availability, prices, and promotions. She convinced me to come in. Fast forward 48 hrs later, I ve been here twice since and love the customer service that she gave over the phone and Tim going above and beyond with his service. 5/5 for them for sure!

Published at 2 years ago

Review №34

Super helpful and they really work with you on price.

Published at 2 years ago

Review №35

The employees were very polite and they had just what I wanted

Published at 2 years ago

Review №36

Published at 2 years ago

Review №37

WENT THERE To sell my PS3 system and PS3 GAMES AND I GOT A FAIR PRICE FOR MY STUFF. THE GUY WHO TOOK CARE OF ME IS NAMED TIM IF YALL GO THERE especially to sell some stuff I DEFINITELY RECOMMEND LETTING TIM HELP YOU.

Published at 2 years ago

Review №38

Amazing customer service. Kind of a home feeling!

Published at 3 years ago

Review №39

The staff here is great. Tim took the time to help me out with all of my questions. Great experience.

Published at 3 years ago

Review №40

Controllers for the Xbox One x or no good.

Published at 3 years ago

Review №41

Published at 3 years ago

Review №42

This is one of the best pawn stores I have been to in My Life customer service is amazing the guy who work here name Tim good guy and very helpful my 1 pawn shop if you need anything Tim would help too see you it

Published at 3 years ago

Review №43

I would like to thank Samantha for the great customer service that she brings to cash America and the team. As a customer this is my second time coming to Cash America on 48 and kedzie.. what a great employee with great customer service words cant explain but her action shows it. Thank you Samantha.

Published at 3 years ago

Review №44

Published at 3 years ago

Review №45

Published at 3 years ago

Review №46

I really recommend a guy name TIM... He really take his time to take care of us explained everything and answered every question I had... Thanks TIM

Published at 3 years ago

Review №47

Very easy very smooth trade in transaction.

Published at 3 years ago

Review №48

Published at 3 years ago

Review №49

Good products, and great events like raffles and more.

Published at 3 years ago

Review №50

If you re looking to pawn jewelry with any type of diamond chips or diamond this place is not good for it they don t even check if they re diamond they don t even check the jewelry right they offered me $50 on some jewelry I come to Cash America on 26 street and I get 100 for the same jewelry

Published at 3 years ago

Review №51

I want to give my review on the americash pawn store located on 4800 s. Kedzie...I had a standout tremendously superb customer service experience with an employee by the name of Martin. I have been going to this particular store and constantly do business with this store for over 5 years on a weekly basis! Yesterday, Martin stood out by giving me a great deal on a laptop computer with a very good price! If your looking for a great deal on computers or even other electronics, Martin, is whom I suggest you ask for and do business with, because he will pull some strings and do what is neccessary to help the customer get a good price at that particular store! Thank you Martin! Sincerely, Etienne Rodriguez (long time customer!)

Published at 3 years ago

Review №52

Bad service dont wish your time

Published at 4 years ago

Review №53

This place is definitely run and managed by some greedy amateurs. After agreeing on terms and price on an item, and driving all the way down there, I not only try to get haggled by a would be supervisor named Israel with poor customer service (that I was being referred to), but also have my time wasted as Im told that the associate that I was talking to is not authorized to make deals. I showed them the full conversation and no attempt was even made to resolve the issue to salvage a 1.5k transaction. Cash America is not going to be seeing my business anymore.

Published at 4 years ago

Review №54

Published at 4 years ago

Review №55

Should have stopped here first based on the reviews, I went to the 63rd location and they tried to give me $75 for a ring I spent almost $1000 on. The most the Manager wanted to give me was $95. I swear its like night and day, the girl helping me was very thorough with the ring and offered me $380... This location is stocked as well with just about everything. Satisfied customer...

Published at 4 years ago

Review №56

I spoke with Tim great guy with great service.

Published at 4 years ago

Review №57

Published at 4 years ago

Review №58

As someone whom shops frequently, I went in the pawn shop with the intent on buying a ps4 and possibly a tv. I wanted to browse through the TVs, but the lady was very unprofessional. I was greeted with a a pleasant hello from the guy behind the counter and then asked if I needed anything. That is when the lady interjected herself and asked if it was anything I needed. I said not at the moment I m just browsing, and she proceeded to let me know that we aren t open for browsing. How am I supposed to know what I want if I can t even browse for a television. I then left out. That was rude and very unprofessional. I work retail management and the proper thing to say was, due to this pandemic we are trying to limit the amount of time for each person in our store. I apologize for the inconvenience is there anything in mind you were looking to buy? I will not be returning to this place of business

Published at 4 years ago

Review №59

Have me on hold for good fat minute

Published at 4 years ago

Review №60

Published at 4 years ago

Review №61

Published at 4 years ago

Review №62

Published at 4 years ago

Review №63

They got the best deals in town!

Published at 4 years ago

Review №64

place was well organized and clean staff was very helpful and was on and out in a couple minutes

Published at 4 years ago

Review №65

Published at 4 years ago

Review №66

This was my second time here ED the manager is a wonderful person I would highly recommend people to come here.

Published at 4 years ago

Review №67

Published at 4 years ago

Review №68

Today I went to cash America and the customer service experience with the store Manager Ed was 5 star. It was my first time there and everything went quick and easy I was satisfied with the outcome and he was very informative. I would do business again. Monica.

Published at 4 years ago

Review №69

Awesome staff. Very polite and friendly.

Published at 4 years ago

Review №70

Published at 4 years ago

Review №71

I have been to this Cash America Pawn many times over the last 5 or 6 years and it has continuously held up its great customer service. Also having been to several other locations, this store is by far the cleanest and most polite staffed I have been to. Ed makes the experience co.fortable and is always up eat and willing to explain or help his customers out with whatever it may be they came in for. Thanks Ed! 5/5 service all around.

Published at 5 years ago

Review №72

Ed was extremely helpful and very kind and courteous to everyone in the store. His staff was also well trained. The prices are extremely fair and the store has a great selection of inventory. Make it a point to go to this store!

Published at 5 years ago

Review №73

Ed Is So Helpful And Dope. Engages In conversation and makes you feel comfortable about whatever your doing. Great store!

Published at 5 years ago

Review №74

Good products

Published at 5 years ago

Review №75

They had nice service i feel this is the nicest pawn shop the employees was nice

Published at 5 years ago

Review №76

Today I went to the pawnshop and I got helped by ED..very professional guy and helped me a lot today. He was very fast and very nice, if u wanna sell or pawn an item, I would definitely come here again

Published at 5 years ago

Review №77

Published at 5 years ago

Review №78

Awesome location and customer service. Ed especially is the best ever. I love to see true love for service . I would recommend anytime to everyone and the store was definitely together, neat and clean.

Published at 5 years ago

Review №79

Last time I came the people were so nice. This time a female with curly brown hair treated me with attitude.

Published at 5 years ago

Review №80

Great shop highly recommended

Published at 5 years ago

Review №81

This location is way better than the location on 63rd will only be doing business with them going forward.

Published at 5 years ago

Review №82

First time going in there on a recommendation and it was an awesome experience. Ed the manager is spectacular and honest. Got in and out as well. Definitely will be back.

Published at 5 years ago

Review №83

I dont know if ppl are getting paid to do reviews or what but the customer service was poor. The one black light girl was nasty and she tried to extremely low ball me until I spoke with a manager and they sell worn shoes for high prices and to me thats tacky .This is by far the worst pawn shop on the south side. The one located on western is much better

Published at 5 years ago

Review №84

ED is awesome very professional and kind. I only like for him to wait on me because he brightings up my day with his cheerful personality. The whole staff is very professional

Published at 5 years ago

Review №85

When you come to this place look for Eddie! Super cool and funny guy, very genuine.

Published at 5 years ago

Review №86

Published at 5 years ago

Review №87

Great customer service and Eddie is so chill and professional

Published at 5 years ago

Review №88

Half the items broken

Published at 5 years ago

Review №89

This store and its employees are awesome. I didnt have to wait a long time to get waited on - maybe because of the time of day but, the customer service was spectacular. Everyone was so friendly and even the customers who where there before me and those who came after me seemed to feel right at home. I had the pleasure of having Ed, the manager, wait on me and instantly we connected. I could tell by his demeanor and his professionalism that I was going to like him right off the back - and I wasnt disappointed when I left. Hes everything and beyond what a customer service (especially Manager) is suppose to be. His communication skills are an asset to the business; in so many ways he introduced me to his team and had very high regards toward them - which is a very good quality overall for any individual; he sensed that I was in a bind when I came into the store and he was able to make me feel at ease and he was very encouraging the whole time he waited on me - he kept me uplifted and hopeful; he was very attentive and a good listener. I was really impressed with my whole experience especially the employees at this store. I been to several Cash Americas in my time, but now I wouldnt go to any other one except this one. GREAT JOB GUYS!!!!

Published at 5 years ago

Review №90

Edward wasn t in today his employees don t take care of there customers like Edward do will not be back there

Published at 5 years ago

Review №91

This place is great! The overall experience by staff, specially Israel and Ed the manager makes you walk out with giggles and smiles! This place is the kind of place you want to go to when having a bad day! I guarantee not only will they meet satisfaction, but make you crack a joke alongside!

Published at 5 years ago

Review №92

My new favorite pawn shop!!! The manager ED is super funny & made me feel so comfortable & he gets you in & out. Great environment l. Great workers! Will be returning!

Published at 5 years ago

Review №93

Published at 5 years ago

Review №94

Love this place best pawn shop around. Great customer service.

Published at 5 years ago

Review №95

They are so friendly and very helpful, will definitely continue to give them my business.

Published at 6 years ago

Review №96

This is great place for a first time pawn experience. I chose this pawn shop out of varied listings. That was the only place that had 5 star review so that was my only criterion. I had no idea this was part of a chain. This place is clean with well organized displays. The staff is respectfil, professional, and efficient. I believe I got ga fair estimate value for pawned items. The manager has great people skills.

Published at 6 years ago

Review №97

Liz and Ed give the best customer service!! What a great experience and will definitely come back.

Published at 6 years ago

Review №98

Good customer service! #Ed

Published at 6 years ago

Review №99

Great Place! Amazing deals. Talk to Israel!

Published at 6 years ago

Review №100

I was extremely nervous coming in, never had i pawned anything before, however i was greeted by ED with a handshake that put me at ease very well respected courteous and had me laughing during the process, im so glad ED really made me feel like family and im looking forward into returning.... to pawn something else awesomeness pure awesome place., Thanks ED.

Published at 6 years ago

Review №101

Sold me a broken DVD player and told me I should of gotten warranty. So basically they re selling broken electronics will never shop cash America pawn ever again.

Published at 6 years ago

Review №102

Published at 6 years ago

Review №103

Since the moment I walked in everyone was very friendly. The store is very clean and organized, easy to find things. I was then assisted by Maya because I needed a loan and she helped me every step of the way. She explained everything clearly and was very patient. I was in and out in 10minutes!! Awesome service guys and thanks for everything! Definitely give Maya a raise!!!

Published at 6 years ago

Review №104

Im giving this location the top rating I called an spoke with the bearded one....lol He was very polite an professional with a good sense of humor, that make people feel welcome in this establishment. Although over the phone I told one amount I end up getting more than I expected.....wow it was the best experience being that it was my first time in pawn shop.

Published at 6 years ago

Review №105

Published at 6 years ago

Review №106

Best pawnshop ever very helpfully staff .

Published at 6 years ago

Review №107

Professional staff, EXCELLENT service!! They always make people feel like their business is valued!! Loan or buying they always give the best deals. THE BEST CUSTOMER SERVICE!!

Published at 6 years ago

Review №108

Published at 6 years ago

Review №109

Very wonderful place to do business they are fair to the customers.Plus the staff members are very nice and professional.You will not be disappointed when you come here.

Published at 6 years ago

Review №110

Always have a great experience here. The people are friendly, they have pretty much anything you re looking for and will work with you if you need a loan! Ed is AWESOME!! Come see him ASAP!!

Published at 6 years ago

Review №111

Ed the manager gave me great customer service, super fast and very friendly...He is always helpful i give HIM 5 star .!

Published at 6 years ago

Review №112

Great staff!

Published at 6 years ago

Review №113

The manager is awsome. He will lookout for you. Best pawn shop in town.

Published at 6 years ago

Review №114

Great customer service always pleased with help shout out to Israel!and team!

Published at 6 years ago

Review №115

Great customer service. Patient workers and all around great atmosphere. Ella is a sweetheart.

Published at 6 years ago

Review №116

This place is awesome with great staff great environment and with great personalities always willing to help you out on a loan!

Published at 6 years ago

Review №117

I just wanted to say that this place has rhe best customer service. The girls in there are great and Ed is awesome..Hands down they are the best. I have never encountered such great customer service...,

Published at 6 years ago

Review №118

Published at 6 years ago

Review №119

They always treat you as a human being not a criminal or annoyance and the experience is more like a fun conversation than a business transaction. 2 thumbs.

Published at 6 years ago

Review №120

Israel was great! Very friendly, I actually got in the wrong line and didn t have to go to a different. The employees were in top of prices and product knowledge as well. If you re looking to buy or sell go to Cash America!

Published at 6 years ago

Review №121

The customer service was excellent and the staff is very friendly. Not to mention the music selection makes me want to dance!!!!!

Published at 6 years ago

Review №122

OMG I would give this fabulous place 7 stars if I could. Every one I dealt with for about 8-10 items were amazingly , nice and gave fantastic customer service. They were patient and educated me as I had never pawned anything before. I was in desperate need at the time. I pawned and sold items. I have now recovered all items pawned with their help. The terms are great and I would come back of I ever need to and I will recommend this location to anyone. CHRISTINE, Ed, My a and Luz. THEY ARE ALL AWESOME!!!!!!!!! Thank you guys.

Published at 6 years ago

Review №123

Great service!!

Published at 6 years ago

Review №124

Excellent service in this place, very friendly and attentive staff, that is why I recommend them.

Published at 6 years ago

Review №125

Very good service offered by friend Israel. You can find quite a few products at affordable prices.

Published at 6 years ago

Review №126

If I like this place and they help you a lot, they are very nice. I recommend them.

Published at 6 years ago

Review №127

Awesome experience, very professional. The manager Ed was great!

Published at 6 years ago

Review №128

Great top notch costumer service ! Ed and Israel and all the team are always on top of their game !

Published at 6 years ago

Review №129

Great service love the staff !!!

Published at 6 years ago

Review №130

Published at 6 years ago

Review №131

Thanks to Edward for always helping me and passing that good mood. For this reason I always return to buy or sell Gold.

Published at 6 years ago

Review №132

Really nice people and are willing to help you out!

Published at 6 years ago

Review №133

I always find excellent deals here..... Ed always makes your visit worth it no matter if your feeling down you ll walk out with a smile with his jokes & effort to make you happy!!! Maribel is another great person well all of them, but I always deal with them the most.... Great Customer Service

Published at 6 years ago

Review №134

Ed Is the Man !!! Great Customer Service !!!

Published at 6 years ago

Review №135

Good people to make business with

Published at 6 years ago

Review №136

Holla at my guy israel hell hook you Up with good deals come here instead dont waste your time on other cash América ...

Published at 6 years ago

Review №137

Israel was the best i was in and out in min, Great customer service!!

Published at 6 years ago

Review №138

Great staff, friendly and courteous... Have been to many cash americas and none of the stores have that feeling when you walk in like they do here... I wouldnt go anywhere else... They have friendly fair people that offer fair prices.

Published at 6 years ago

Review №139

THIS CASH AMERICA IS THE BEST ALWAYS HELPFUL AND ALWAYS HAS THE BEST CUSTOMER SERVICE I USE TO GO TO THE ONE ON KEDZIE AND 63RD AND THE CUSTOMER SERVICE IS HORRIBLE THERE!!!! COME CHECK OUT THE ONES AT CASH AMERICA ON 48th AND KEDZIE WILL ALWAYS STAY HERE WITH THEM!!!!!

Published at 6 years ago

Review №140

There are times when you meet that one person that makes a lasting Impression. Edward Rincones is that person with his customer service his up beat attitude makes a visit to his store a Pleasant experience in hard times. Just want to Thank Edward and his Entire staff thank you.

Published at 6 years ago

Review №141

Published at 6 years ago

Review №142

Super nice people thank you sooo much !!!!!

Published at 6 years ago

Review №143

Great people, always courteous and professional. They take care of musicians. Saved me many times.....

Published at 6 years ago

Review №144

I love coming here the staff is extremely nice and friendly amazing customer service

Published at 6 years ago

Review №145

I have been frequently coming to this location for several years now and i have never experience better customer service! What I really enjoy about this location is the entire team is knowledgeable and eager to help you without a hesitation. With many years of management experience under my belt. Edward is one of the best most pleasant managers i have ever encounter.

Published at 6 years ago

Review №146

Ed is very helpful, always friendly and helpful..

Published at 6 years ago

Review №147

Best place in the south side

Published at 6 years ago

Review №148

My clerk name was Ed, he was Great, customer service was great along with his patients. My experience was awesome just awesome! The store is great overall

Published at 6 years ago

Review №149

Good service! Friendly Environment

Published at 6 years ago

Review №150

Published at 6 years ago

Review №151

They are super friendly and helpful! Thanks Ed and Israel!!!! You are awesome!

Published at 6 years ago

Review №152

If I was able to give this no Stars.. I would have.. Ive been there once because of thegreat reviews.. i was under the impression of the customer service was going to be good. I thought I was going to get into a altercation with the bigger gentleman because he was giving me a hard time because of my tattoo. Please just take care of that besides that everything else was okay.

Published at 6 years ago

Review №153

Great customer service from a great group of people. I travel an hour away from home because they re the only pawn shop I trust with my items. I always leave with a smile. Keep up the great work guys!!!

Published at 6 years ago

Review №154

AWESOME STAFF I RECOMEND THIS LOCATION OVER ANY OTHER GREAT SERVICE AND EMPLOYEES. EVERY VISIT IS GREAT.

Published at 6 years ago

Review №155

Great place to get a jewelry loan. They actually give you a good price for you things .

Published at 6 years ago

Review №156

Liz was extremely helpful with us well be back cause of the fast service and curtecy.thanks.

Published at 6 years ago

Review №157

Published at 6 years ago

Review №158

Love this place good service great staff Wouldnt go anywhere else

Published at 6 years ago

Review №159

Get people to do business with...the Manager Ed is awesome and so are the rest of the team but He s definitely wonderful! If you ve never been to a pawn shop, I would definitely recommend this location!!! Thanks guys!!!!

Published at 6 years ago

Review №160

By far the best cash America Ive been to,every single employee is awesome! Theyre friendly and treat you with respect.

Published at 6 years ago

Review №161

Bad experience. Electronics locked with passwords Not suitable for sale. I dare say they are stolen things without verifying Check and Reset a phone before leaving the store.

Published at 6 years ago

Review №162

Great customer service work by Israel.

Published at 6 years ago

Review №163

Exceptional service

Published at 6 years ago

Review №164

Best experience at a pawn shop

Published at 6 years ago

Review №165

Published at 6 years ago

Review №166

From all the pawnshops Ive been to this one has to be the best one.especialy cause of Ed.he helps u out on wat ever he could.he would work with u an try his best to help out his customers.hes respectfully and nice an that goes a long way.so I suggest that everyone goes to the pawnshops on 48an kedzie...

Published at 6 years ago

Review №167

There isnt a better pawn shop in the state. Would recommend to anyone....the manager ed is a must to do biz with..

Published at 6 years ago

Review №168

Was a great place manager ed was very helpful and very professional would recommend anyone to go to cash america on kedzie ive been to many pawn shops and this one is by fare the best and gives fare value without ripping you off thanks cash america.

Published at 6 years ago

Review №169

Great friendly honest people. I got a good deal on an apple watch. I was helped by Edward. He is a great people person and knows the business well. Over all great experience!!

Published at 6 years ago

Review №170

Love customer service. Very help full.

Published at 6 years ago

Review №171

Published at 6 years ago

Review №172

Best one in Chicago hand down

Published at 6 years ago

Review №173

Fantastic service. Great people who are kind and so corteous..l will always go back and shop there. Recommending this place everyone.

Published at 6 years ago

Review №174

The staff at cash America are awesome!! Very friendly and professional. Ed the manager is great!!!

Published at 6 years ago

Review №175

Oh my God Ed the Shop manager at cash America is so amazing. His whole entire team is amazing they really represent the community. They have a heart of gold they are very compassionate when it comes to helping people. Ed the Shop manager said he feels good when his customers feels good they give you great prices on your merchandise. And great loans on your item you sell or loan . Cash America on 4812 S. Kedzie Chicago IL. 60632 is the place to be if you are in need of immediate cash when an emergency pops up. And Elia, and Liz always greet you with a great smile and Israel is always cracking jokes. They are my second family they really do care about you and they wrap your items to keep it protected. They are the #1 seller on Craigslist of all the cash america stores. I give them 7stars number of completion. God bless you Guys. Kind Regards Pastor Sherrill Bey Underwood continue to pay it forward.

Published at 6 years ago

Review №176

Every time I visit, the staff seems so happy to help and glad to be there. I want to know what the manager is doing to keep morale as high as it is. I ve gotten good deals on electronics and other odds and ends like ice skates or VR goggles. You won t regret a visit to this location and expect to be wowed with the great service with positive attitudes.

Published at 6 years ago

Review №177

Everyone is very helpful and kind with every visit Ive made here. Very welcoming. I appreciate the ongoing customer service and maintaining a good rapport.

Published at 6 years ago

Review №178

Best pawn shop I have ever been to, lots of great items to be found. Customer service was excellent, I will definitely come back here.

Published at 6 years ago

Review №179

Published at 6 years ago

Review №180

:Ed. and his staff are THEE BEST O.K. ERIC

Published at 6 years ago

Review №181

Great store and Edward is the best you have!

Published at 6 years ago

Review №182

worst place to buy and by wanting to save tou come out losing, and they lie

Published at 7 years ago

Review №183

I love this store the manager Edward Super Cool and all the employees are nice and super prices Always a pleasure to go to that store Very Good Experience

Published at 7 years ago

Review №184

I love this place! I have been helped by Edward, Israel & a young lady - forgot her name. This place has THE BEST CUSTOMER SERVICE AROUND. They are knowledgeable, friendly, informative and its not time consuming. You are in AND out depending on your needs. Finally, there is a closer location however, this is my new location. THANKS GUYS!

Published at 7 years ago

Review №185

I Love This Place The Coustomer Service Is Great. I Travel From 167th and central to 47th and Kedzie Bcuz I kno I m going to Get Great Service. I ve been a loyal coustomer for over 2years now and every time I come in they go out their way to make sure I get everything I want and I leave happy so if you want great coustomer service and you want a great experience come to cash of America on 47th and kedzie and make sure you ask for Ed or Liz they are they best!!

Published at 7 years ago

Review №186

Great place always clean nice and friendly. Will always come here. The staff is amazing and Ed is to.

Published at 7 years ago

Review №187

Published at 7 years ago

Review №188

They are fair with their loans. And great staff

Published at 7 years ago

Review №189

Good laptops great customer service really friendly excellent description of items in shelves...

Published at 7 years ago

Review №190

Great place the people are very polite, and the manager Eddie is pretty cool and understanding. 5 starts from me I would really recommend this locations for new costumes.

Published at 7 years ago

Review №191

Published at 7 years ago

Review №192

I just purchased a 39 inch Insignia for 150$ on 6/30 which was great, great staff, great environment, staff was also friendly and cute the ladies Im going back for a digital my girlfriend wants, Im also going back for a DVD player since my PS4 will not play bootleg movies.... In the end, very satisfied

Published at 7 years ago

Review №193

Published at 7 years ago

Review №194

Its a good pawn shop, I recommend it!

Published at 7 years ago

Review №195

My favorite place for gold staff has great customer service and I personally recommend

Published at 7 years ago

Review №196

Ed the manager is fantastic frankly everyone is very nice

Published at 7 years ago

Review №197

Never going to a pawn shop before I was doing research about which would be best, I came to this Cash America. From the very beginning all staff was attentive, polite, and willing to help. Along with the manager who especially helped me while in a situation. Would deff. go there again if needed.

Published at 7 years ago

Review №198

The store is nice you have reasonable prices decent amount of stuff they are fare when comes to loans

Published at 8 years ago

Review №199

Published at 8 years ago

Review №200

Bought a 13g vacuum very good price people there are very friendly

Published at 8 years ago

Company information
  • 3 photos
  • 200 reviews
  • 4.4 rating
  • Phone: +1 773-523-2895
  • Website: https://www.firstcash.com/
  • Address: 4812 S Kedzie Ave, Chicago, IL 60632, United States
  • Coordinates: 41.806191999999996, -87.7042159
Categories
  • Pawn shop
  • Gold dealer
  • Loan agency
Working hours
  • Monday: 10 AM–6 PM
  • Tuesday: 10 AM–6 PM
  • Wednesday: 10 AM–6 PM
  • Thursday: 10 AM–6 PM
  • Friday: 10 AM–6 PM
  • Saturday: 10 AM–5 PM
  • Sunday: Closed
Service options
  • In-store shopping: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes