Bank of America (with Drive-thru ATM)

Kory Dennis gives me hope in humanity. It feels like we’ve gone back in time to an old school business man who provides such great service for his customers. He is a breath of fresh air and taylor-made to serve with a positive attitude and respect.

Published at 2 months ago

Kory Dennis has been an invaluable help to our business in servicing our banking needs. At every opportunity he exceeds expectations and goes above and beyond. You guys need to pay this guy and keep him around. Wherever he goes, I’m folllwing!

Published at 2 months ago

I love this Bank of America in Valdosta. The service is excellent and they actually greet you with a happy smile.

Published at 2 months ago

I like bank of America eazy and self 💓 I can't wait for them to come out with a new card though.

Published at a month ago

I have been banking here for 21 years. Throughout the years I have tries 3 additional banks. I have had the best experience with bank of America. They are always helpful, knowledgeable, and professional. I highly recommend Bank of America.

Published at a year ago

I come here weekly and the line is always very long. You can expect to wait 25-30 minutes before being seen too if you need the teller behind the desk. There’s only ever one person behind the desk. The staff are all very polite, customer service is not a problem, but the waiting times are pretty ridiculous. They should consider more payroll hours so they can be fully staffed.

Published at 2 years ago

I switched over to Bank of America due to the lack of there being a Wells Fargo in Valdosta. I was pleasantly surprised with how easy it was to set up my checking account. I worked with Kory and he was awesome and super informative. He was so fun and easy to work with and offered up tons of financial advice. If you need to work with somebody at Bank of America I specifically recommend making an appointment with Kory.

Published at 5 years ago

There are only ever two tellers- and 5 other employees standing around watching. It’s been the same for the last 3 years
It’s the day after a long weekend holiday- you’d think as a ‘business’ bank you would staff efficiently.
There’s no reason the line should be out the door in the rain while your staff encourages atm use instead of coming inside

Published at 5 years ago

Published at a week ago

Published at 4 weeks ago

I like bank of America eazy and self I cant wait for them to come out with a new card though.

Published at a month ago

Kory Dennis gives me hope in humanity. It feels like we ve gone back in time to an old school business man who provides such great service for his customers. He is a breath of fresh air and taylor-made to serve with a positive attitude and respect.

Published at 2 months ago

Kory Dennis has been an invaluable help to our business in servicing our banking needs. At every opportunity he exceeds expectations and goes above and beyond. You guys need to pay this guy and keep him around. Wherever he goes, I m folllwing!

Published at 2 months ago

I love this Bank of America in Valdosta. The service is excellent and they actually greet you with a happy smile.

Published at 2 months ago

Published at 5 months ago

Good morning, do you have customer service staff who speak Spanish?

Published at 10 months ago

Published at 10 months ago

I have been banking here for 21 years. Throughout the years I have tries 3 additional banks. I have had the best experience with bank of America. They are always helpful, knowledgeable, and professional. I highly recommend Bank of America.

Published at a year ago

Worst service ever. Tellers were rude, mgmt was no better. Thieves!

Published at a year ago

I ve been with the bank for nearly 30 years. I went in to open an account for my son and was told they couldn t help me because I didn t have an appointment. Now that would have been fine if they were busy but there was not a single customer in the branch

Published at 2 years ago

Service is poor and phone service is non-existent. I was in at 4pm and all the desk employees had already left. Seems to me someone should be there the the full banking hours. I dont live right in Valdosta, so my running to the bank is not that easy.

Published at 2 years ago

Published at 2 years ago

Service sucks. 3030 N patterson St.

Published at 2 years ago

I have lived all over and been with Bank of America for 15 years. This literally is the slowest branch I have ever been to. They need more tellers if this branch is this busy. Waiting 30 minutes in line every time I go in should be unacceptable. There are many things that cant be accomplished through an ATM.

Published at 2 years ago

Kory Dennis is amazing! Thank you for the quickness and efficiency resolving my account!

Published at 2 years ago

I come here weekly and the line is always very long. You can expect to wait 25-30 minutes before being seen too if you need the teller behind the desk. There s only ever one person behind the desk. The staff are all very polite, customer service is not a problem, but the waiting times are pretty ridiculous. They should consider more payroll hours so they can be fully staffed.

Published at 2 years ago

Published at 3 years ago

Published at 3 years ago

Hi, I came in for some help Doris Weldon helped us out. She is such a sweet worker, nice, and funny.

Published at 3 years ago

Published at 4 years ago

Want to give a shout out to Trish! Thank you for going above and beyond in your customer service!

Published at 4 years ago

Good evening, excuse me, does anyone know what requirements are required to open an account in this Bank?

Published at 4 years ago

I m personally disappointed that we are on a government lockdown where myself and many others are unable to work and Bank of America is still taking out a $12 monthly maintenance charge. When the lock down is lifted I will be changing my bank provider. I ve had many issues over the years with them they are not worth the hassle anymore.

Published at 4 years ago

Awful. Just awful. Inside service is slow and no one knows anything. All they can do is look at an iPad and suggest you go outside to ATM or call 800 number

Published at 4 years ago

I waited in line for over 30 minutes as the line continued to grow out the door. There are no drive thru tellers. There are ONLY 2 tellers helping a gigantic line of customers. This isnt once, it is everytime. They arent even nice when you finally get up to the window. Awful set up. It could be a nice bank if they were more organized.

Published at 4 years ago

There are only ever two tellers- and 5 other employees standing around watching. It s been the same for the last 3 years It s the day after a long weekend holiday- you d think as a business bank you would staff efficiently. There s no reason the line should be out the door in the rain while your staff encourages atm use instead of coming inside

Published at 5 years ago

Justin and Danielle are amazing. Professional, prompt and courteous. All under the tremendous pressure of high expectations. Treated my wife and I very well. We will be back!!

Published at 5 years ago

I switched over to Bank of America due to the lack of there being a Wells Fargo in Valdosta. I was pleasantly surprised with how easy it was to set up my checking account. I worked with Kory and he was awesome and super informative. He was so fun and easy to work with and offered up tons of financial advice. If you need to work with somebody at Bank of America I specifically recommend making an appointment with Kory.

Published at 5 years ago

The line is always out the door while every one is just standing around talking an DeeDee has the worst customer service an personality for someone who deals with customers every day.

Published at 5 years ago

this has become one of the worse banks in the area, they never have enough staff on duty, they stand around and talk amongst themselves when the line is out the door... please someone read this and do better to please your customers or your days as a bank in valdosta are like many other businesses closing due to poor sales

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

Good quality in store, but horrible phone customer service!! No one is ever available to answer the phone when I call.

Published at 5 years ago

Dee Dee bank lead teller and alias has poor poor poor customer service , theres is no respect or greeting when entering bank not from outdoor security a black lady and man I hate coming here my job has its account here because of location there are long lines and no member concierge helping the line

Published at 6 years ago

Published at 6 years ago

The bank is absolutely wonderful. Great services and lovely staff. Kinda inconvenient that they aren t open on saturdays, the only day I have off. I get off when they close every other day.

Published at 6 years ago

Nice location with professionals on the clock!

Published at 6 years ago

If you try to cash a check drawn on a Bank Of America account they will charge you an $8.00 convenientcy fee if you are not a Bank Of America account holder. I remember when banks didnt charge a convenientcy fee to do their J.O.B. Now they rob you for taking a check from one of their account holders.

Published at 6 years ago

Published at 7 years ago

BOA ROCKS

Published at 7 years ago

Published at 7 years ago

Friendly service

Published at 7 years ago

Published at 7 years ago

Published at 7 years ago

Published at 8 years ago

Published at 8 years ago