AutoPayPlus

Stefan was outstanding over the phone! Super professional, smooth and fast. He called me right at the time he told me he would on two separate days. I felt like Stefan genuinely cared about my situation and was happily willing to help me resolve anything. I’m extremely satisfied.

Published at 2 weeks ago

Lucy was incredible! She was able to help make my payments more flexible and convenient to my likings. She is very professional and helpful. She made the call very welcoming and comfortable. If I could put more than 5 starts I would!!

Published at a week ago

Karla was an excellent help. Detailed, efficient and understood where I was coming from.I was incredibly impressed by the exceptional service I received from Karla. Her dedication and expertise were invaluable in assisting me. Karla's willingness to go above and beyond made a significant difference. I am extremely grateful for her assistance and highly recommend her services. Thank you again for the outstanding support.

Published at a month ago

I had the pleasure of working with Megan from Auto Pay Plus, and she truly went above and beyond to help me during a difficult time. With the hurricane approaching, I was understandably stressed about my upcoming payment, but Megan listened to my concerns and presented several flexible options. She was patient, understanding, and genuinely caring, ensuring I felt supported. It's rare to encounter such exceptional customer service, and I’m incredibly grateful for her help. Thank you, Megan, for making a challenging situation much easier to navigate!

Published at a month ago

Not many places would consider me for a car, and I've had a car through them for the past year. I've had no problems with them, in fact every time I've reached out they were able to help me. If I needed to miss a payment they understood. Also really good to work with via text, if you're like me and don't like speaking on the phone. Today's conversation with Karla was great. Was able to move my due dates with no problem. Thank so much for making my experience with Auto Pay Plus so great!

Published at a month ago

The dealership I got my car through uses this company. I did not have any issues until it was the final payment on my loan. I noticed that the full payment was still deducted from my account. Called the credit union and they stated that they're not the ones that take the money out of my account. I called the dealership and they gave me the number to Auto pay Plus. I called, there was a wait luckily they have the option of a call back. I got a callback about an hour or so later. At least that option was good because I did not have to be on the phone the whole time. I talked to a gentleman that seemed like he was sleepy, not the best customer care but it was okay. He told me that I was supposed to call them and let them know when my last payment was. I have never had to do that and I've had one loan before. He then tells me that if there is an overpayment the credit union they pay should give me my money back, we shall see. Hopefully the account is actually closed and no more money comes out of my account. From the looks of other reviews it seems like others have still had money come out of their account after closing their account. I'm glad that the credit union that they used has an app that lets me know how much I still had left on the loan. If I did not have that, who knows how much money they would have gotten from me. I give them three stars because there was a time when I had to change the date that my payment came out and they were able to accommodate and my loan did get paid off 6 months earlier.

Published at a month ago

Due to some damage around the home from the recent hurricane. I needed some assistance with my payments and rearranging things to help with things at home. I spoke with the Team Lead James N and he was incredible. Super professional and understanding with what I was going through. He helped and answered any and all questions I had and was really empathetic with what I was going through. Would highly recommend reaching out to James if you need things done!

Published at 3 weeks ago

Lucy was such a pleasure to deal with. I needed to change my banking info for my biweekly auto payment after my bank account was hacked. She was knowledgeable , kind and understanding. I greatly appreciate her for helping me and making me feel at ease in a bad situation . Thank you Lucy! The company is lucky to have you.

Published at 2 months ago

Gustavo, very professional, very friendly

Published at a day ago

Mariana was pleasant and quick to respond. She took care of my needs and asked the questions to make sure I understood what was taking place. Thanks for giving great customer service Mariana.

Published at a day ago

Published at a day ago

Elizabeth was great and answered all of my questions! She also gave me some really good advice to help my situation. This is my first time using the program and it has been a great experience! I for sure recommend AutoPayPlus, it is a great company and the staff is very helpful.

Published at a day ago

Good so far will update if something goes wrong

Published at a day ago

Megan assisted me with my issues! She was very coherent, very polite, and she answered the same question about three times in order for me to understand! She was fantastic! Thank you Megan! (:

Published at a day ago

Francheska provided me with all the information I needed and did so with a very happy tone and thanked me for being a valued customer. it was a pleasure speaking with her. she made sure i understood all before we finished. Thank you Francheska gor making my inquiry a pleasant conversation.

Published at a day ago

She was very helpful.

Published at a day ago

The woman that helped me today was so nice and understanding and patient could tell she loved her job and helping others. I believe her name was Sonia, I hope I spelled it correctly lol my opinion she deserves a huge raise. Her professionalism was unmatched. Help Sonia secure her bag, if she makes 20hr she deserves 30hr and that s without exaggeration

Published at 2 days ago

JP took the time to go through multiple transfers and agents to get my account and payments correct with Kia Finance. A+++ for sure!!

Published at 2 days ago

Giovanna was most professional and helped me 100% with what I needed and provided me with additional information. Her customer service is excellent!!!

Published at 2 days ago

Gustavo was helpful, friendly, fast, and efficient.

Published at 3 days ago

Had a small hiccup, but these guys were absolutely amazing!!!! Mr. AP, who is the senior director reached out to me and he was quick to respond and resolve the minor concerns that I had. Very kind, professional and courteous!! I would definitely recommend Auto Pay Plus. I would give ten stars if it was an option. Extremely satisfied with how I was handled and the customer service experience Thank you so much Mr. AP.

Published at 4 days ago

The Representative was very helpful. He was very patient and addressed all my concerns in a polite and respectful way.

Published at 4 days ago

Megan was very quick to help me change my payment day. It was so easy to get it done I was amazed. Definitely a five star experience

Published at 4 days ago

Megan was professional, informative and all around amazing. Thank you for your help!

Published at 4 days ago

I love auto pay. I never have to worry about my payments on my car. Marinia was very helpful to me today. Thank you again

Published at 5 days ago

Published at 5 days ago

Lucy was so helpful! I will always use AutoPay... thanks!

Published at 5 days ago

Mariana was very helpful and we quickly resolved my issue. She is wonderful.

Published at 5 days ago

Published at 5 days ago

They took more money from my account than what was forwarded to my lender on a car loan. The customer service is horrible. Dont give these idiots a dime of your money. They will mishandle it.

Published at 5 days ago

The Auto Pay Plus agent Carlos C was amazing he explained everything and broke everything down and great detail for me

Published at 5 days ago

Megan was very helpful while I was trying to get answer to get my car fixed. She answered all my questions and concerns.

Published at 5 days ago

Quick, smooth and easy transaction. Thanks

Published at 5 days ago

Gustavo was great to deal with and very quick

Published at 5 days ago

Do not join this program they took my payments and are not paying Honda on time I have 2 late payments. When you try to call then your on hold forever. Im going to cancel then. The finance manager tricked me into doing this program.

Published at a week ago

Megan was outstanding in answering my questions and switching my debit dates to not incur anymore late charges by my bank!

Published at a week ago

Michael was great to work with on the welcome call, helped me understand the value of the partnership much more than my dealer.

Published at a week ago

Lucy was Very personable and helpful. She was able to help me in a quick and efficient manner.

Published at a week ago

Jp was awesome taking care of my issue . Was very thorough and fast ,and very courteous!

Published at a week ago

Mariana was great. She was patient and warm. She helped me quickly and answered my questions. Id recommend Auto Pay to anyone. Texting an agent is very convenient.

Published at a week ago

Lucy was incredible! She was able to help make my payments more flexible and convenient to my likings. She is very professional and helpful. She made the call very welcoming and comfortable. If I could put more than 5 starts I would!!

Published at a week ago

Mariana was very helpful, and I love that I was able to text and not have to call

Published at a week ago

Published at a week ago

Very fast and efficient service

Published at a week ago

Published at a week ago

Published at a week ago

Everyone who works here is amazingly knowledgeable and has made it all easy. Great way to pay down loans faster

Published at a week ago

Elizabeth was awsome and very helpful and delightful and pleasant

Published at a week ago

Always helpful

Published at a week ago

Megan was super helpful and resolved my issue quickly. Huge relief for me!

Published at a week ago

Published at a week ago

I had a great experience with Auto Pay Plus specially, the person that help me she was quick on his toes acted accordingly address my concerns in a timely manner. Definitely got back to me like he mentioned he would and he made the whole process seems seamlessly.

Published at 2 weeks ago

Had to change the date I paid because of a new job, quick call back and great service by Michael.

Published at 2 weeks ago

Francheska was very knowledgeable about her job and gave me valuable information that is useful to me.

Published at 2 weeks ago

Karla did an excellent job of updating my information in a timely fashion. Thanks for the help

Published at 2 weeks ago

It was a pleasure speaking with Elizabeth today to have my auto pay changed. She was very knowledgeable and always wanted to know if there was anything else she could help me with. She understood my circumstance and wished me the best in moving forward with Gods grace Thank you Elizabeth.

Published at 2 weeks ago

Stefan was outstanding over the phone! Super professional, smooth and fast. He called me right at the time he told me he would on two separate days. I felt like Stefan genuinely cared about my situation and was happily willing to help me resolve anything. I m extremely satisfied.

Published at 2 weeks ago

Lucy was amazing !!!

Published at 2 weeks ago

This company is basically the guy who stands outside Dunkin Donuts opening the door for everyone and yelling at them to pay him. Did nothing, demands money. EDIT: They say the will reach out and I even scheduled a phone appointment. No one called. No one did anything. They just happily collect my money for no reason when I could just pay the bank directly if I hadnt been mislead into such a useless service that shouldnt even exist. You should be ashamed of yourselves.

Published at 2 weeks ago

Nailed it! Well done.

Published at 2 weeks ago

Published at 2 weeks ago

Sonia was amazing! She is knowledgeable and her customer service skills are top notch.

Published at 2 weeks ago

I switched leases and needed help understanding the payment setup and Lucy was helpful in doing so

Published at 2 weeks ago

Published at 2 weeks ago

Francheska was awesome and answered every question and resolved my issue. Couldn t have asked for better customer service!

Published at 2 weeks ago

Published at 2 weeks ago

Published at 2 weeks ago

Published at 2 weeks ago

Published at 2 weeks ago

Published at 2 weeks ago

Some confusion, at auto dealership and I ended up as client of Auto Pay Plus. I called and eventually reached Chantel who listened, and solved my dilemma. She was great.

Published at 2 weeks ago

Lucy was very helpful and quick with her actions; wasting no time and getting right to the point.

Published at 2 weeks ago

Karla was very helpful and fast. She made the process so simple and easy. Im excited to now have this option.

Published at 2 weeks ago

Do not let a dealership talk you into using Auto-pay from this servicer. Let me start by saying they have actively NEGATIVELY impacted my credit score. YOUR BANK CAN SET UP AUTO DEBIT WITHOUT USING THIS SERVICE. Use your bank people. It has been nothing but a hassle dealing with this service. For the first 2 months they paid my balance incorrectly. It was 3 cents off. Imagine getting a late fee on your new auto loan for THREE CENTS. While this was happening they kept sending me emails saying how if I dont send them my loan statement theyre gonna charge me 1.99 per debit, when I sent them the loan statement the first month? So of course I call, the lady on the phone was BARELY helpful. She corrects the amount and says yeah we got your loan statement so just ignore those emails. Then tells me that my payment in 2 months will reflect the correct amount. TWO MONTHS LATER? and then tells me for next month is should be sure to pay an extra 3 cents so I dont get a fee. Excuse me what? What is the point of this service then? Flash forward to today, I refinance my car log in to look at my information and realize my payment is 3 days past due? Huh? So as it turns out after fixing the amount they messed up the due dates so now my payment is LATE AGAIN??? I never had one single late payment on my last car when I paid it myself. So after refinancing I called them and canceled this service. Because like I said your bank can do this exact same thing. So after canceling I ask them if I will be refunded rhe 350 dollars extra Ive paid them that I never saw on my loan account and low and behold they apparently have a 399 enrollment fee!! That not a single person at my dealership told me about So the service that is meant to save money costs 400$ and they claim to help your credit score yet cant get a payment amount or date accurate for my entire time using them? Stay away from this nonsense place and do the auto debits through your institution and save yourself the hassle.

Published at 2 weeks ago

Karla was awesome. Easily adjusted my mortgage payment for me. Highly recommend this company.

Published at 2 weeks ago

Karla was very helpful.

Published at 2 weeks ago

Karla was super nice and got what I needed done quickly!!

Published at 2 weeks ago

Thanks to Michael making this switch in my account quick and efficient

Published at 2 weeks ago

Awesome customer service, questions answered with complete understanding . Thank you

Published at 2 weeks ago

I wanted to change how often my payments came out and Karla helped me out with that in no time at all. I would HIGHLY recommend using AutoPayPlus

Published at 2 weeks ago

Published at 3 weeks ago

Ah, a tremendous experience with Elizabeth, super efficient, kind, and very professional.

Published at 3 weeks ago

Mariana was quick, thorough and polite!

Published at 3 weeks ago

Published at 3 weeks ago

Published at 3 weeks ago

Due to some damage around the home from the recent hurricane. I needed some assistance with my payments and rearranging things to help with things at home. I spoke with the Team Lead James N and he was incredible. Super professional and understanding with what I was going through. He helped and answered any and all questions I had and was really empathetic with what I was going through. Would highly recommend reaching out to James if you need things done!

Published at 3 weeks ago

Tonya was very professional and informative. She Changed my mind to continue services with Autopay plus.

Published at 3 weeks ago

Very pleased with the attention provided by Francheska, a super kind and attentive person who was attentive at all times to clear up all my doubts, super grateful

Published at 3 weeks ago

Karla made it easy for me to make the adjustments I needed

Published at 3 weeks ago

Mariana was amazing to help me out and understand my situation. She was very supportive and professional and patient with me. Thanks again for your help

Published at 3 weeks ago

Efficient. Knowledgeable. Proficient. Engaging and personable. Great interaction.

Published at 3 weeks ago

I had a very important question in reference to my account with Auto pay and Francheska not only did she answer and resolved my issue but she instilled that family feeling into the conversation. Her enthusiasm and energy to help and make the customer feel important goes beyond words. Francheska is truly an asset to this place I wish more people like her, absolutely professional on her field. My account issue is resolved, Gracias Francheska!

Published at 3 weeks ago

Karla was great, took care of my needs. Made sure I understood things I have always had a great experience with this company. I wish every company had a worker like Karla shes the greatest. Thanks

Published at 4 weeks ago

Elizabeth was very kind and helpful!

Published at 4 weeks ago

Francheska thank you for helping me with great customer service!!!

Published at 4 weeks ago

If I could give this company a negative 10 stars I would. Worse company to deal with period. They told me that I would get reimbursement of payment. They LIED to me and use that payment for a cancellation fee. BUYER BEWARE.

Published at 4 weeks ago

Published at 4 weeks ago

Published at 4 weeks ago

Lucy was very friendly and helped with my request with clear responses, friendly customer service and in a timely manner. She was a pleasure to work with. In addition, AutoPayPlus service helped us significantly reduce the timeline on our loan payoff and was very consistent and easy to use.

Published at 4 weeks ago

Published at a month ago

They were fast and efficient in changing information to my account.

Published at a month ago

Timely and great service by Support Specialist Francesca

Published at a month ago

Megan at Autopay made the entire process smooth and stress-free! She was incredibly knowledgeable, attentive, and patient throughout. Megan took the time to explain everything clearly and ensured my questions were answered. Her customer service was top-notch. Thanks Megan!

Published at a month ago

Great knowledge of autopayplus understood every thing she was telling me she understood my question And got it right Francesca was an excellent representative

Published at a month ago

Published at a month ago

Refinanced my car and needed to end the AutoPay Service. APP handled it with minimal complication in very short order

Published at a month ago

Loved how she payed close attention to what I needed and made it happen fast 0 wait time.

Published at a month ago

Megan has been a wonderful helper! All of my questions were answered in a proper way that I could understand!

Published at a month ago

I had the pleasure of working with Megan from Auto Pay Plus, and she truly went above and beyond to help me during a difficult time. With the hurricane approaching, I was understandably stressed about my upcoming payment, but Megan listened to my concerns and presented several flexible options. She was patient, understanding, and genuinely caring, ensuring I felt supported. Its rare to encounter such exceptional customer service, and I m incredibly grateful for her help. Thank you, Megan, for making a challenging situation much easier to navigate!

Published at a month ago

Published at a month ago

megan was a great help with her customer service and care 10/10!!

Published at a month ago

Karla was incredibly helpful and quick to respond.

Published at a month ago

Absolute smoothness and fast customer service Karla is your girl when it comes to customer service 10/10 would recommend .

Published at a month ago

Mariana was very helpful and accommodating making for a smooth and easy process!

Published at a month ago

I have called this company several times and the one who answered all my questions was Elizabeth, super friendly and well explained in Spanish, thank you

Published at a month ago

Published at a month ago

Published at a month ago

She was wonderful. Answered all my questions. Very easy to talk to and she resolved my issue quickly and perfectly

Published at a month ago

I was texting with Megan from AutoPayPlus and she helped me so much! I felt so lost until she answered my questions and explained where to go etc. Thats a weight off of my shoulders. First experience with this company and an amazing one for sure. Thanks Megan!

Published at a month ago

Not many places would consider me for a car, and Ive had a car through them for the past year. Ive had no problems with them, in fact every time Ive reached out they were able to help me. If I needed to miss a payment they understood. Also really good to work with via text, if youre like me and dont like speaking on the phone. Todays conversation with Karla was great. Was able to move my due dates with no problem. Thank so much for making my experience with Auto Pay Plus so great!

Published at a month ago

Mariana is that lady!! GIVE HER A RAISE!!

Published at a month ago

Lucy was absolutely amazing! She quickly and efficiently solved my issue and put my mind at ease, while also providing phenomenal customer service! Thank you Lucy!!

Published at a month ago

Today I receive help from Francesca she was patient and kind and her customer service skills

Published at a month ago

Karla was amazing today! She helped me the most I have ever been helped with this company. I want to give a shout out and say your #1

Published at a month ago

I reached out to AutoPayPlus because it looked like my loan in my bank account was going to be late and I wasn t sure if there was some miscommunication between my bank and APP. Karla assisted me and ensured that everything would be taken care of and she would be reaching out to the lending department to ensure my bank had everything in order. It s been seamless experience thus far - kudos to APP for taking care of things.

Published at a month ago

Published at a month ago

Karla was an excellent help. Detailed, efficient and understood where I was coming from.I was incredibly impressed by the exceptional service I received from Karla. Her dedication and expertise were invaluable in assisting me. Karlas willingness to go above and beyond made a significant difference. I am extremely grateful for her assistance and highly recommend her services. Thank you again for the outstanding support.

Published at a month ago

I texted with Karla who knew exactly how to assist me and provided me the answer i needed. Great job!

Published at a month ago

Published at a month ago

Karla did excellent customer service

Published at a month ago

Karla was very helpful and she is getting my request escalated to the correct people that need to be involved

Published at a month ago

Sarah was excellent in getting our loan done correctly and was very pleasant to speak to at 900 she was very professional awesome job! Thank you Sarah.

Published at a month ago

Published at a month ago

Published at a month ago

Published at a month ago

Great customer service!

Published at a month ago

Published at a month ago

Used the text option and Megan took care of my issue easily and promptly.

Published at a month ago

Published at a month ago

Ridiculous. They don t respond to texts, online requests or phone calls. They ve taken nearly $800 out of my account but never paid it to who I have my loan through best thing to do is to call your bank.

Published at a month ago

Megan was very helpful!!

Published at a month ago

Very nice and helpful

Published at a month ago

Published at a month ago

Karla was very courteous and helpful! Her answers were easy to comprehend. Also, on 9/23, I communicated with Mariana who also held the same qualities!

Published at a month ago

Karla was awesome in helping me solve my problems today! Autopay plus has been such an amazing experience so far.

Published at a month ago

Mrs. Elizabeth was awesome she helped me out a whole lot and told me a lot of things about the company that I didnt know I really appreciate her so much shes a pro at her job not every day you have a person thats very kind and explain things to you. Thats why I gave her five stars

Published at a month ago

Today I received a phone call from Stefan Wagner from Auto pay plus I had to explain to him about my situation what was going on he always answers all my questions or my concerns

Published at a month ago

Megan was super helpful to me and resolved my issue quickly! Thank you so much.

Published at a month ago

I just signed up for this and I had alot of questions. Megan was very kind and helpful in answering all of my questions and helping me understand how the program works. Thanks Megan!

Published at a month ago

Thank you Megan for your Profesional service. Megan was able to answer all the questions I had. She resolved everything for me thank you again.

Published at a month ago

Excellent costumer service from Francheska

Published at a month ago

Good morning, my name is Yorsy from Houston Texas, I want to say that I had some doubts regarding autopayplus since I was not clear about the benefits, but I have contacted Mr. Ramon on the customer service line and he has given me all the information. information that I needed to clarify my doubts, so Ramon has been very professional, so I can safely say that he is excellent

Published at a month ago

Megan was very helpful and quick to get what I needed done!

Published at a month ago

The dealership I got my car through uses this company. I did not have any issues until it was the final payment on my loan. I noticed that the full payment was still deducted from my account. Called the credit union and they stated that theyre not the ones that take the money out of my account. I called the dealership and they gave me the number to Auto pay Plus. I called, there was a wait luckily they have the option of a call back. I got a callback about an hour or so later. At least that option was good because I did not have to be on the phone the whole time. I talked to a gentleman that seemed like he was sleepy, not the best customer care but it was okay. He told me that I was supposed to call them and let them know when my last payment was. I have never had to do that and Ive had one loan before. He then tells me that if there is an overpayment the credit union they pay should give me my money back, we shall see. Hopefully the account is actually closed and no more money comes out of my account. From the looks of other reviews it seems like others have still had money come out of their account after closing their account. Im glad that the credit union that they used has an app that lets me know how much I still had left on the loan. If I did not have that, who knows how much money they would have gotten from me. I give them three stars because there was a time when I had to change the date that my payment came out and they were able to accommodate and my loan did get paid off 6 months earlier.

Published at a month ago

Karla was very helpful and professional.

Published at a month ago

Karla help setting up a change of payments scheduling that fit my budget

Published at a month ago

My experience today was pleasant, my attention was fast and timely, they easily understood my request and resolved my problem. I am very grateful for todays attention. Thank you very much.

Published at a month ago

Published at a month ago

Very convenient service and worries free processes. My finances were settled and the loan was paid off well ahead of estimated date. Thank You Yovanna (Jovanna) for your assistance and confirming the account closure and payment reimbursement process. I m very grateful to have done business with you!

Published at a month ago

Published at a month ago

Mariana was really professional and helpful.

Published at a month ago

Published at a month ago

Mariana helped me fix my problem super quickly and easily, she really made my day better

Published at a month ago

Published at a month ago

Canceled my account with them and they continued to debit my bank for 2 more payments after canceling. Called about getting charged after canceling and they said it was an error in the system. Asked about a refund and the best they could tell me is I have to wait another 2 weeks to see a refund check in the mail. After talking to a manager they said that they were expediting the refund but it would be still going standard mail and couldnt give me a date of when I should see it. Well see if they even send the correct amount. Update- The refund was not expedited like they said it would be. Received an email today that the refund has finally been mailed out and that it will arrive in another 10 business days. This is 3.5 weeks since I called to cancel my account. It also said in the email how much the check is for which is not the correct amount that I was told I would be getting back. It wasnt even for the full amount of one of the 2 payments that they took out of my bank account after I cancelled the account. I know I am just a drop in the bucket to them, but I will never be using this company again.

Published at a month ago

Thank you very much Ramón for all your attention. Thanks for solving my doubt.

Published at a month ago

Published at a month ago

Mariana was amazing and helped with no problem. Need more people like her! Thank you.

Published at a month ago

Marianne took care my problem immediately. She is a credit to your company.

Published at a month ago

The text help is SUPER helpful and convenient!! Megan was super helpful and very knowledgeable! Thank you for allowing text messages now the phone lines are long wait times

Published at a month ago

0/10. This place is a scam. I must have been either automatically signed up for this service when I bought my car or this was never fully explained to me when I got my car, did not realize I was paying car payments through a third party until I sold my car and the payments never stopped. Have been trying to get them to quit going through and get my refunds. No one wants to answer the phone, have been trying for days and on hold for literal hours- have tried every contact option they give and no one gets back to me. Finally got someone through their text option but of course they can t help with what I need via text. It s $399 to have someone else make your payments for you, who would knowingly do this?! I don t know if I want to laugh or cry!

Published at a month ago

Published at a month ago

My experience was wonderful. Carlos is a magnificent professional

Published at a month ago

Thanks for the great customer service Mariana, at AutoPayPlus thank you helping me out and making sure I was happy, and giving me a great experience.

Published at a month ago

Published at a month ago

Sara Thank you so much for helping me through this situation have a good night

Published at a month ago

Amazing service and very polite and knowledgeable staff. Every agent I have is polite and helps me with all my problems.

Published at a month ago

Karla was of great help! Definitely use their texting feature over calling, as I was on hold for a while. But I got immediate help upon texting.

Published at a month ago

i was able to get done what i needed thank you

Published at a month ago

Published at a month ago

Megan was very helpful to me and she handle my problem and quickly, thanks again Megan!

Published at a month ago

Im impressed how quick I solved my issue Lucy was great helping me with that. Very happy with autopayplus. Thank you

Published at a month ago

My experience was so wonderful My issue was taken care of and Im so very happy

Published at a month ago

Lucy is a wonderful customer service person. She was so kind and helpful in answering my questions. She took care of everything for me. You are lucky to have her.

Published at a month ago

Lucy was very helpful!

Published at a month ago

5 stars for Mariana she did an awesome job taking care of my every need with my acct ! Great Job!

Published at a month ago

Was quick and easy with Lucy she was great and made the process a lot easier!

Published at a month ago

Karla was very helpful with our issue. Tyvm for everything

Published at 2 months ago

Published at 2 months ago

My customer service rep was right on point. He asked the direct questions and information that was needed to complete all transactions necessary to resolve my issue.

Published at 2 months ago

I cant get past AI. Will not be using in the future

Published at 2 months ago

Tanya were very professional and knowledgeable.

Published at 2 months ago

Published at 2 months ago

Published at 2 months ago

They are very helpful and Mariana was able to assist me with my request swiftly with no complications.

Published at 2 months ago

Grace did a great job communicating

Published at 2 months ago

I was assisted by Karla and had an excellent experience. My request was resolved. I recommend them 100%

Published at 2 months ago

Great Company to work with, as well as their agents. Each and every time I will prefer Lucy.

Published at 2 months ago

Karla helped me tremendously!

Published at 2 months ago

Lucy Was very friendly kind and pleasant to work with she was able to help me solve my issue.

Published at 2 months ago

HORRIBLE, they take unauthorized money and then it is almost impossible to get in touch with them and takes hours on hold. DO NOT USE WHATEVER YOU DO

Published at 2 months ago

Excellent!!!! Great program...10 star customer service staff..100% recommended

Published at 2 months ago

She was fantastic

Published at 2 months ago

Published at 2 months ago

Thank you very much to Karla, who assisted me greatly.

Published at 2 months ago

Text messaging is an amazing tool to get through quickly and customer services is great!!

Published at 2 months ago

These people are idiots, I called on 8/29 to make sure my account with them is closed and they bill me the correct amount. They were supposed to take out $355.30 from my account not $3,525.31. The agent I spoke to is Emilinda. This is ridiculous! Update: ***Trying to resolve the issue and I am still on hold , it has been 1 hour 29 minutes + ***

Published at 2 months ago

Published at 2 months ago