Achieva Credit Union

I stopped into the Achieva credit Union branch located on Belcher Road in Clearwater. It’s Friday afternoon and I was able to get in and make a deposit with East. Kim was very helpful. Reviewed my account gave me some extra benefits information. Made sure I was aware of the services that Achieva offers. Great experience. Welcoming atmosphere. Bank associates are very friendly and helpful always. They offer beverages in the lobby and are always helping out the local schools and nonprofit options for donations. Supporting their community. if you are looking for a new bank, I recommend Achieva. I am relatively new with them but have loved their service since I opened accounts over six months ago.
Thank you, Achieva and thank you Kim for being such a stellar associate👍🏻

Published at 3 months ago

Been banking here since 1989. Great customer service and loan department pleasant and helpful. Would never change

Published at 2 months ago

I've been with Achieva Credit Union for 18 or more years. I have never had a problem. They are friendly, knowledgeable and very trustworthy!

Published at 6 months ago

Between 2008 and 2014 while living in the Clearwater area, I opened an account here. I thought I had closed my account when I moved but in 2018 I received a letter from Achieva that stated I still had an account and ask if I wanted to keep it or close it. I was very surprised and since my mom still lives here I asked her to go and speak to someone at a branch on my behalf. Well suffice it to say, I kept my account. I’ve been able to do all my banking through the app while living in Texas, New York and Virginia! I’m currently in Clearwater now helping my mom and we’ve gone to this branch on many occasions and have received excellent service. Very friendly and courteous staff!

Published at a year ago

I went by to use the ATM at this location. And this Clearwater location is the main branch I have been going to for a good long time. I would encourage anyone to have Achieva Credit Union as being their Bank or their financial advisors. Even though employees stay for a while or move along Achieva always seems to have employees that truly care about the customer. Which goes a very far way with me and it's something I look for. I have seen countless times when I've gone to visit where an Achieva employee bend over backwards three times over if need be to solve a problem or to assist a customer until they can either find someone who has the answer. Or they are able to direct the individual to the resource needed to fix the problem. Overall Achieva Credit Union is a very wonderful company to have is your credit union / Bank. I truly do feel like I am treated as family and sometimes is a big brother when I go to the bank. Walk inside and say hello with a response from the employees that always brings a smile to my face. Thank you very much Achieva you guys are amazing and awesome and it's an honor to be a member of your customer team!

Published at 2 years ago

They'll take unlimited $25 fees from you for scheduled payments using your checking number, they call this courtesy pay. Which means if you don't have money in your account, even for a few hours, they will indeed overdraft your account to take their fee money and your bill will go completely unpaid. This will happen cause they'll hold deposits from your account for too long, take forever to transfer your funds and their very few free ATMS are always down. Online banking goes offline for maintenance ALOT! they make a TON of money with Mastercard by exclusively using them for your checking accounts and they make even more by their fee schedule! If you have fraudulent charges they will always take days to rectify them, you will also get no empathy in particular from their staff such as the Assistant manager at this drew st. branch Cortia, as she will look at your charges to justify that she will Not refund fees Achieva charges you. She told me since my family went to a Sushi restaurant this week shes not gonna refund even 1 of the multiple $25 fees (assessed by Achieva) for funds not being in my account for 3 hours. You can bank with Chime instead. they take no fees from you and are FDIC insured with 60k atms, youll get an account number, a debit card and a savings account. They're leagues more advanced than places like Achieva Credit Union if you're just a single person or family who needs a checking account and savings account without paying out of pocket so they can provide you terrible condescending service and stale coffee.

Published at a year ago

Cortia the Assistant Manager from the drew street branch was the meanest, rudest person I've ever dealt with from Achieva in 14 years. My family is out a lot of money cause of this credit unions fees and a major technical issue, she was so unbelievably condescending and never offered to help with anything. Imagine getting 5 $25 fees from your bank then all your credit cards charging you $30 a piece that your bank gets as well. Closing my account over this cause my husband and I can not forgive this level of carelessness.

Published at a year ago

Have had an account for 3 years here now. I get monthly mailed paper statements. Therefore, I have never had to sign into my account online. I decide to enroll in paperless. Trying to sign in with my correct username/password on the first try, I get; "Account sign in disabled." I confirm everything online they need, with regard to my personal information, account number, etc., and they still won't unlock the sign in. Now I have to call them. Seriously? Just because I've never signed in for quite awhile, you're going to disable the account sign in? I've NEVER had this problem my other banks, Wells Fargo or BOA.

Published at 2 years ago

Awesome service every time!

Published at 2 weeks ago

Been banking here since 1989. Great customer service and loan department pleasant and helpful. Would never change

Published at 2 months ago

I stopped into the Achieva credit Union branch located on Belcher Road in Clearwater. It s Friday afternoon and I was able to get in and make a deposit with East. Kim was very helpful. Reviewed my account gave me some extra benefits information. Made sure I was aware of the services that Achieva offers. Great experience. Welcoming atmosphere. Bank associates are very friendly and helpful always. They offer beverages in the lobby and are always helping out the local schools and nonprofit options for donations. Supporting their community. if you are looking for a new bank, I recommend Achieva. I am relatively new with them but have loved their service since I opened accounts over six months ago. Thank you, Achieva and thank you Kim for being such a stellar associate

Published at 3 months ago

Ive been with Achieva Credit Union for 18 or more years. I have never had a problem. They are friendly, knowledgeable and very trustworthy!

Published at 6 months ago

Published at 9 months ago

Spoke with Terry from call center two days ago absolutely hands down one of the most passive aggressive disrespectful pepole Ive dealt with. I would not recommend banking here as costumer service is horrible.

Published at a year ago

Between 2008 and 2014 while living in the Clearwater area, I opened an account here. I thought I had closed my account when I moved but in 2018 I received a letter from Achieva that stated I still had an account and ask if I wanted to keep it or close it. I was very surprised and since my mom still lives here I asked her to go and speak to someone at a branch on my behalf. Well suffice it to say, I kept my account. I ve been able to do all my banking through the app while living in Texas, New York and Virginia! I m currently in Clearwater now helping my mom and we ve gone to this branch on many occasions and have received excellent service. Very friendly and courteous staff!

Published at a year ago

Very nice bank. They are always quite friendly and attentive, and I never really long for service

Published at a year ago

Going in to close accounts today. Horrible service, few locations, ATM always out of order. I banked with a credit union in Wisconsin for over 20 years and loved it. Achieva needs to get its act in order.

Published at a year ago

Love my bank, personal and business accounts, great online app and great people always willing to go the extra mile for you!!!

Published at a year ago

Con-artists, Mid-Florida is much better

Published at a year ago

DO NOT BANK HERE - I cant believe that after over 10 years with rhis credit union, Im closing my account. I cant believe it was Achieva of all banks that would ultimately cripple me with their horrendous fees and even the customer service. What have you turned into?? Who you are hiring and your values have changed! DO NOT BANK HERE. THANKS CORTIA

Published at a year ago

Theyll take unlimited $25 fees from you for scheduled payments using your checking number, they call this courtesy pay. Which means if you dont have money in your account, even for a few hours, they will indeed overdraft your account to take their fee money and your bill will go completely unpaid. This will happen cause theyll hold deposits from your account for too long, take forever to transfer your funds and their very few free ATMS are always down. Online banking goes offline for maintenance ALOT! they make a TON of money with Mastercard by exclusively using them for your checking accounts and they make even more by their fee schedule! If you have fraudulent charges they will always take days to rectify them, you will also get no empathy in particular from their staff such as the Assistant manager at this drew st. branch Cortia, as she will look at your charges to justify that she will Not refund fees Achieva charges you. She told me since my family went to a Sushi restaurant this week shes not gonna refund even 1 of the multiple $25 fees (assessed by Achieva) for funds not being in my account for 3 hours. You can bank with Chime instead. they take no fees from you and are FDIC insured with 60k atms, youll get an account number, a debit card and a savings account. Theyre leagues more advanced than places like Achieva Credit Union if youre just a single person or family who needs a checking account and savings account without paying out of pocket so they can provide you terrible condescending service and stale coffee.

Published at a year ago

Cortia the Assistant Manager from the drew street branch was the meanest, rudest person Ive ever dealt with from Achieva in 14 years. My family is out a lot of money cause of this credit unions fees and a major technical issue, she was so unbelievably condescending and never offered to help with anything. Imagine getting 5 $25 fees from your bank then all your credit cards charging you $30 a piece that your bank gets as well. Closing my account over this cause my husband and I can not forgive this level of carelessness.

Published at a year ago

Worst experience Ive ever had

Published at a year ago

I went by to use the ATM at this location. And this Clearwater location is the main branch I have been going to for a good long time. I would encourage anyone to have Achieva Credit Union as being their Bank or their financial advisors. Even though employees stay for a while or move along Achieva always seems to have employees that truly care about the customer. Which goes a very far way with me and its something I look for. I have seen countless times when Ive gone to visit where an Achieva employee bend over backwards three times over if need be to solve a problem or to assist a customer until they can either find someone who has the answer. Or they are able to direct the individual to the resource needed to fix the problem. Overall Achieva Credit Union is a very wonderful company to have is your credit union / Bank. I truly do feel like I am treated as family and sometimes is a big brother when I go to the bank. Walk inside and say hello with a response from the employees that always brings a smile to my face. Thank you very much Achieva you guys are amazing and awesome and its an honor to be a member of your customer team!

Published at 2 years ago

I have been with this location for many years, in fact since it was Teachers CU. I don t typically use this account but needed to come in to reset my PIN number. This young man Alex was superb! Friendly, efficient, super helpful & very pleasant! Achieva, you did great hiring this man!

Published at 2 years ago

I love this establishment whom I have been a part of for many years. They are very helpful & their services are not to be compared to those Big money institutions that will nickel & dime you & are not even USA owned. So do yourself a favor & check them out.

Published at 2 years ago

went there today to open an account had all my paperwork. The lady that was taking care of me asked for an utility bill. I asked why she said confirm my address when I had an government document. They seem very rude at this locating I wont go back.

Published at 2 years ago

Phenomenal service all through the years.

Published at 2 years ago

Have normally always a trusted achieva with my financial information and helping me make the best financial decision to carry on with life like anyone else would need to however I went here on the 11th for some help on acquiring us some kind of loan for a new roof with my house the guy that we and my wife spoke to recommended that we get a HELOC although the woman on the phone that he was talking to seemed like she was concerned like we didnt even qualify just yet for it because of our newish home loan that we just got eight months ago that we just acquired well it didnt go through I have a hard pull on my credit and now anytime I try to go about trying to get another loan so I can get this roof done theyre curious about the hard pull for a second mortgage cuz thats what it looks like to them so definitely would not trust achieva at this location again I just cant its too much on the line Have yet to find someone to approve me for a loan for my new roof I have until April 2nd to get this done I have no idea what happens if I dont I lose my insurance not sure what achieval is going to do since theyre the ones that own the house loan as well..............

Published at 2 years ago

FIX YOUR ATM!!!! Ive wasted tons of gas coming to this ATM to try to cash checks in the past. Usually I drive farther to the Pinellas park one, cuz their ATM is more efficient. Ive asked many times why their ATM at Drew st is never working, they say things like: people put keys in them, or coins. Well if these people are on camera: why are they being allowed to ruin this ATM? You probably have 20 camera angles on this ATM. Maybe the ATM has to be reengineered so it actually works & stays in service for your customers!

Published at 2 years ago

Have had an account for 3 years here now. I get monthly mailed paper statements. Therefore, I have never had to sign into my account online. I decide to enroll in paperless. Trying to sign in with my correct username/password on the first try, I get; Account sign in disabled. I confirm everything online they need, with regard to my personal information, account number, etc., and they still wont unlock the sign in. Now I have to call them. Seriously? Just because Ive never signed in for quite awhile, youre going to disable the account sign in? Ive NEVER had this problem my other banks, Wells Fargo or BOA.

Published at 2 years ago

Great staff and service however ATM has been constantly either down or broken at every opportunity we have visited in the past 3 months ..other than that annoyance its great , been a loyal customer for 32 years

Published at 3 years ago

As usual teller asking me where do I need to deposit my money and after my answer they do the opposite way it s happened to me twice in 6 months, looks like the employees they are not paying attention on their job, but if they move money from one account to another one in your account they charge you a fee.

Published at 3 years ago

Published at 3 years ago

Been with them for 5 months now. They are way better than 5/3 where we came from. We have had no issues and the staff seems knowledgeable in our needs. We have business and personal accounts with them so its a real banking situation. I would recommend them as of now.

Published at 3 years ago

Believe it or not this is the better of the two locations near me. Seminole is complete trash, but the fact that I have to drive completely out of my way, is still unacceptable. The ATMs are constantly out of money or wont accept checks for depoait. I shouldnt have to go inside the bank to do every little thing... its 2021!

Published at 3 years ago

Worst bank Iv ever been too i wanted to withdraw $1,300 called ahead to make sure they had enough money in the denomination I needed, they said yes. We have that. I take a 20 min trip to the bank because it s not close to me, only FOR THEM TO TELL ME THEY DONT HAVE ENOUGH MONEY?!?! ITS A FREKING BANK HOW THE HECK CAN YOU TELL ME YOU DONT HAVE ENOUGH MONEY? what kind of broke establishment are you running?!? I m sure if I d asked for $10k they would have had to sell the building itself just to get enough money

Published at 3 years ago

THE WORST BANKING/CREDIT UNION. HORRIBLE CUSTOMER SERVICE!!!!!!!!!! First we came in to get our Debit & Credit Cards. When we went to use them there was a problem. Come to find out the cards had the wrong expiration date on them so they wouldnt work. Then I was paying on a credit card that they froze because I wasnt using it because I was trying to pay it off. They let me pay for 10 months before they told me then they couldnt tell me where my money went the last 10 months. Then I went to call and pay my car payment, they try to tell me I cant pay because because I 3 months late. I said No Im not Im 24 days late. Then she had to recheck to find out I was right. Oh but not before she tried to threaten to repo my vehicle! Then she like Mama Im trying to help you. Thanks, for all the help! You have made this a horrible experience like everytime I call to pay a bill or have anything done! This place is a joke! I going to sell my vehicle just so I dont have to deal with this company any more.

Published at 3 years ago

I have been a loyal member of this Credit Union under all its names for over 50 years. Cars, loans student loans, and anything else that 50 years benefits the Credit Union and me. now I find myself in a position of saying: IT IS NOT YOUR MONEY. MY STIMULUS CHECK AND HELP CHECKS FROM FAMILY DEPOSITED INTO MY SAVINGS ACCOUNT ARE QUICKLY AND HAPPILY WITHDRAWN FOR PAYMENTS WHICH I CANNOT AFFORD AT THIS TIME. JUST LIKE OTHER PEOPLE WHO HAVE BEEN FORCED TO LIVE ON A SOCIAL SECURITY CHECK--MEDICAL EXPENSES, AND FOOD, CAR, DUKE ENERGY. I even wrote a letter to the bank president to clarify my position of treating deposits with the same --equal--efficiency as debits from checking as OD. Morally, ethically, and clearly HEARTLESS ARROGANCE HAS NOW placed me in a very distressing circumstance. DONT TRUST THIS BANK WITH YOUR MONEY, YOUR--Y O U R MONEY. Heartless and arrogant with MY MONEY.

Published at 3 years ago

The PEOPLE have always been great: friendly, competent, everything you expect. My major complaint with the Drew Street branch is the ATM machine. I need to make after-hours deposits, and heres what happens: 1) many many times I try to use it and it says we wont be able to print a receipt, do you want to continue? I need a receipt, so I drive away. 2) many times I get this message unable to process your request, please try again later 3) It cant read all the bills, so it spits out the rejected bill and I submit it again in a separate transaction. For ease of bookkeeping, I would prefer to have the entire deposit on one receipt, not multiple receipts. 4) One time it actually miscounted and shorted my deposit by $20. Fortunately the staff was very understanding and credited my account when I called the next day. They KNOW there are problems with their ATM machine. ps. the Dunedin ATM works fine every time. I dont live near there, but I end up driving there when the Clearwater ATM doesnt work.

Published at 3 years ago

Great service! Love this bank. Easy online/app access. Security is great.

Published at 4 years ago

Poor service. Branch manager is slow to respond to issues.

Published at 4 years ago

Published at 4 years ago

Banked here like 30 years and wanted to get a small loan for less than I have in my account and was turned down with a 762 credit rating. Taking my business somewhere else!

Published at 4 years ago

I made an appointment for a banker and got here 5 minutes before my appointment at 10:55 when my appointment was at 11:00. I waited around for 25 minutes for them to take someone else back there before me. This banks management needs help. I don t understand how they are still operating with this type of cycle. It s not fair I ve been here for 25 minutes get called into the office and she says oh wait I m waiting for Anthony not you, sorry. Then I have to wait another 30 minutes to see a banker..... how is this fair?

Published at 5 years ago

Published at 5 years ago

I joined Achieva 7 years ago after being tired of the big banks fees and lack of customer service. Unfortunately, Achieva is no better than Wells or BofA as they are just looking for ways to bring in extra revenue thru hidden fees. I have both of my company accounts there plus personal because when I signed up they were free accounts but I just realized today that they have been charging me $6.95 per month to have a checking account that was supposed to be free. They took the liberty of upgrading me to a better checking account without ever even notifying me there was a $6.95 fee each month. Even though I run both of my companies thru their bank, they only agreed to credit me back 3 of the charges even though they admit that they enrolled me in it without my permission. Im done with this shady company and it sucks that I have to now go setup all my bill pays and corporate accounts at another bank but I have no choice as this place has gone down hill!

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

Published at 5 years ago

This is the worst bank, I have ever known. I had been a loyal customer for almost 20 year. Now because I deposit my personal income too often they close my account without rational explanation.

Published at 5 years ago

Published at 6 years ago

Published at 6 years ago

Jennifer Glazier is AMAZING. I got fast, thorough and friendly service. Really glad I chose Achieva for my car loan.

Published at 6 years ago

Horrible Customer Service. Also, with all the charges now for accounts and other things you are better off going with a Bank as we did. All accounts will be closed and never again will they be used for any auto loans (had four and also a HELOC). If you want to be treated well and given correct information the first time not the third or eighth do not waste your time here.

Published at 7 years ago

Tom Owens is the best. Super polite, helpful and shows he cares and remembers his customers. Ive done 3 car loans, sometimes years apart and he still remembers me.

Published at 7 years ago

FREE CAWFEE & GWEEN TEA!!!!!!!!!!

Published at 8 years ago

Switched to Achieva about 5 years ago and have been very happy with their products and service. Wish they had more locations closer to my home. But otherwise great bank.

Published at 8 years ago

Great service !!

Published at 8 years ago

Published at 8 years ago

Published at 8 years ago

We switched from Bank of America and love Achieva Credit Union. They are so friendly and helpful and have excellent rates.

Published at 8 years ago

Published at 8 years ago

Published at 8 years ago

Published at 9 years ago

I started a vacation fund earlier and have discovered there is a $10 per month fee for inactivity. Ive lost money while trying to save, how is it ok to charge such a fee to save money? GTE Financial is the way to go.

Published at 9 years ago

moved to 2201 drew st, clearwater, fl 33765

Published at 9 years ago

I am truly impressed with the level of service delivered here. I extremely highly recommend Achieva.

Published at 11 years ago

Friendly service.

Published at 11 years ago