Arbor Financial Group | #1 Mortgage Broker

1805 E Garry Ave, Santa Ana, CA 92705, United States

Arbor Financial Group | #1 Mortgage Broker
About the Company

Rated top mortgage broker and lender in Orange County, CA. Arbor Financial Group takes great pride in providing our customers with the best customer service. As Southern California's leading direct mortgage lender for over fifteen years, we bring you a wealth of mortgage experience, real estate and insurance knowledge. We hire only the best and the most seasoned mortgage professionals and real estate agents in the industry. Our diverse mortgage products, including first-time home buyer programs, conforming fixes, ARM, jumbo mortgage programs, full income documentation and limited income documentation are all tailored to serve your financial needs.

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Reviews
Review №1

Very professional and extremely patient with people that are not tech savvy.

Published at a day ago

Review №2

Could not be happier with the way Jack Gladden helped us buy our first home, then refinance at the perfect time. Totally trustworthy, responsive, and helpful. 5 stars!

Published at 3 days ago

Review №3

Awesome experience with Craig. He knows his stuff. Very helpful throughout the process and delivered as promised!!! I am going to keep him on speed dial for future business and share with all friends and family/colleagues. Thank you Craig. You re the best!!

Published at a week ago

Review №4

Matt Marovich did an amazing job helping me with my first home loan as well as refinancing my loan. He was very Knowledgable and answered all Of my questions! He was quick to respond and made the process easy and efficient! I will definitely be working with Matt in the future. Thank you Matt!!

Published at 2 weeks ago

Review №5

Marc and his team have been an absolute pleasure to work with. They are always on top of it and really want the best for their clients. We acquired a loan with them when we first bought our home and a year later refinanced with them as well, and would recommend their team to anyone in the market for a new home.

Published at 2 weeks ago

Review №6

Published at 2 weeks ago

Review №7

This will be our third time working with Chad Ulmer and he never disappoints! Amazing at his job and great communication. We wouldn t use anybody else.

Published at 2 weeks ago

Review №8

Working with Nathan Carpenter was so great! He was always available to answer my questions as a first time home buyer. He made the process go by so smoothly. He also sent a wonderful gift to my home that will be cherished for the years to come.

Published at 2 weeks ago

Review №9

Published at 3 weeks ago

Review №10

Weve been working with David for the past 8 years beginning with the refinance on our first home, always providing market updates and options for our family, and now helping us close on our loan for our new home. David is always quick to respond, transparent, and easy to talk to. We appreciate all David and his team have done to help our family.

Published at 4 weeks ago

Review №11

Published at 4 weeks ago

Review №12

Carol made the experience of buying a home a lot less scary. It was the biggest financial decision of our lives and Arbor Financial, specifically Carol, walked us through every step of the way.

Published at a month ago

Review №13

I loved working with Kristy she answered all of our questions as first time buyers we didn t know anything she explained the process and kept us informed. I highly recommend her and her team. Thank you Kristy and Vanessa you guys are awesome.

Published at a month ago

Review №14

Published at a month ago

Review №15

Kristy was wonderful to work with. She was full of all the knowledge to answer my many questions and walked me through the process step by step. I highly recommend her and her team!

Published at a month ago

Review №16

Christine was knowledgeable and beyond patient with us as we were 1st time home buyers that needed extra hand holding. She really went the extra mile to answer questions explain the process and watched out for our best interest

Published at a month ago

Review №17

Published at a month ago

Review №18

Craig did a fantastic job! He was very motivated and knowledgeable. We ended up getting the home we wanted, plus getting awesome discounts and concessions that he pushed for. He made sure that we were taken care of. Thank you, Craig. You have made this process easy. Highly recommend!!!

Published at a month ago

Review №19

Doug, Thank you and your team! My family greatly appreciated the professionalism, commitment, and hassle-free process from you and your team.

Published at a month ago

Review №20

I had an outstanding experience working with Bill Gifford at ARBOR Financial Group. From start to finish, Bill demonstrated exceptional professionalism, knowledge, and dedication to helping me secure the best mortgage for my new home. He was always available to answer my questions, provided clear guidance throughout the process, and went above and beyond to ensure everything went smoothly. Bills expertise and commitment to his clients truly set him apart. I highly recommend Bill Gifford to anyone looking for a reliable and top-notch mortgage advisor. Thank you, Bill, for making the home-buying process a breeze!

Published at a month ago

Review №21

Mike was amazing through our entire home loan process. He made us feel so comfortable and made everything easy and effortless. Mike made the process seamless, kept us informed and we highly recommend him for all your loan needs.

Published at a month ago

Review №22

Christine and her team were very helpful and understood my unique situation with my work. We were able to move things along with ease and she was always looking out for me, she was giving me tips and guidance all the way through. I would definitely recommend them to my family and friends as a trusted source. Thank you Christine and all of the team from Arbor Financial for helping me and my family grow!

Published at a month ago

Review №23

Published at a month ago

Review №24

Marc from Arbor Financial Group is a mortgage guru. We could never have imagined such a smooth, efficient, and pleasant experience for both our HELOC and new home purchase. Marc understood our needs, our limitations, and our goals; and he worked tirelessly until he got us everything we exactly wanted in an impeccably short timeframe. We have our dream home because of him and his team. Without a doubt, we will be going to him for all of our future mortgage needs.

Published at a month ago

Review №25

I had a great experience working with Arbor for my new home loan. Bill Gifford was available for all of my questions, answering quickly and was very helpful in all aspects. I would highly recommend this company!

Published at 2 months ago

Review №26

I have been a client of Jefferey Wen for many years. I wholeheartedly recommend him as a top-notch financial advisor. He has unmatched attention to detail and is highly professional, communicative, and proactive with me as his client. Most of all, he was patience with me and walked me through the process. I highly recommend Jeff for your financial needs!

Published at 2 months ago

Review №27

Michelle Holley couldnt have given us a better experience. Great communication and help understanding the entire process.

Published at 2 months ago

Review №28

Steve was on top of everything the whole way through the process. Very informative and always just a phone call away if we had any questions. I could have asked for a better person to handle this for me. Thank you sooo much.

Published at 2 months ago

Review №29

Jay was fantastic and worked to answer all our questions and concerns during the loan process. Give Jay a chance to prove to you that he is on your side and will be there from start to finish. Thank You Jay for helping US !!!!

Published at 2 months ago

Review №30

Lisa was the absolute best loan officer I could have asked for. I was referred to her and she over exceeded my needs and request. Lisa was very informative, available whenever I had questions or concerns and always made me feel comfortable enough to say I understood whenever new documents were presented. Buying a house is no walk in the park but having good people like Lisa behind you makes the world of a difference!

Published at 2 months ago

Review №31

John Goodpaster was referred to me by my sister who gave him glowing reviews for his assistance on multiple home loans over the years. John is exceptionally knowledgeable, has strong communication skills and found an excellent loan for us. 5 out of 5 stars says it all.

Published at 2 months ago

Review №32

Our experience with Andy at Arbor Home Loan has been nothing but superb! He is extremely quick to responding and so easy to work with. Our expectations and results were better than we expected. If you are looking to buy, I would highly recommend working with them especially with Andrew Wapneski!!!

Published at 2 months ago

Review №33

Dave was a pleasure to work with and strategic with our loan. Always responsive and communicative throughout the process. Highly recommend.

Published at 2 months ago

Review №34

Rick and Wendee went above and beyond to ensure the purchase of our new home was simple and easy. Their years of knowledge helped us throughout the process and saved us thousands. They were always quick to reply and communication was great. I recommend them to anyone who is in need of financing for their home!

Published at 3 months ago

Review №35

Published at 3 months ago

Review №36

Best of the Best!

Published at 3 months ago

Review №37

I had an incredible experience working with Casey Caplin. He was very knowledgeable and helpful in securing a mortgage for my first home. I felt very confident throughout the process knowing that Caseys expertise was working in my favor, and he was ALWAYS available for a phone call when I had any questions. I highly recommend choosing Arbor Financial for anyone in the market for a home

Published at 3 months ago

Review №38

As a first time home buyer, Carol and her team took such great care of my husband and I. Carol was in constant communication about what documents I needed and was always available if I had any questions. She always had updates for me on the process and let me know if I needed to submit anything else. I had a great experience with Arbor Home Loan.

Published at 3 months ago

Review №39

Published at 3 months ago

Review №40

Really fast and informative. It was an easy process for me. Also everyone was nice

Published at 3 months ago

Review №41

Absolutely incredible experience working with Rick Apodaca and I would highly recommend the services of Arbor Home Loan. Rick was thorough, caring and professional. His advice and expertise built trust and I really appreciated his advocacy of my best interests. I especially appreciated Ricks follow-up and follow-through on my behalf. Huge thanks for everything. I wont ever forget it.

Published at 3 months ago

Review №42

Penny was amazing from start to finish! She went above and beyond to help us throughout this experience. Penny always responded to our questions promptly and was available even after hours. We can t say enough good things about her; wish we could give her 10 stars! Thanks again Penny for everything! We think you are amazing!

Published at 4 months ago

Review №43

Arbor financial went above and beyond!

Published at 4 months ago

Review №44

Doug was great- he set proper expectations and communicated effectively to me throughout the process. 5/5 isn t high enough of a score !

Published at 4 months ago

Review №45

Nothing short of professional. Jeana walked me through everything in a positive way helping me with everything that needed to be done. Truly a great person to work with.

Published at 4 months ago

Review №46

From start to finish, professional and timely. Great experience and I would recommend Mike and Arbor group anytime.

Published at 4 months ago

Review №47

When I say Jay went above and beyond, I absolutely mean it! So thankful for his hard work and guidance through our loan process!

Published at 4 months ago

Review №48

Erin and her staff were wonderful throughout the entire loan process. Very fast and efficient service! Even my realtor was impressed. Would definitely recommend!

Published at 4 months ago

Review №49

Great team to work with you. Flexible with our schedule thats not the same everyday. We appreciate your hard work. Really went above and beyond to make sure we secure the loan

Published at 4 months ago

Review №50

Published at 4 months ago

Review №51

Jeff Wen/Uyen Bui was the absolute best and so easy to work with. The team at Arbor financial group is committed to giving the customers the best possible service and to make the home financing process as easy and efficient as possible. We are first time home buyers and they made the process stress-free and pleasant. Not only are they patient at answering every question you have, they really are professionals in there field. I feel 100% trust in them! Thank you for your kindness and efficiency!

Published at 4 months ago

Review №52

Jays professional and replies quickly. Id recommend him every time. A pleasure to work with. Very knowledgeable.

Published at 5 months ago

Review №53

Being a first time single & widowed home buyer is quite a daunting process. But both my realtor, Jen Lockwood at Amanda Howard Sotheby s International Reality, along with Bill Gifford & Libby Garrison at Arbor Financial Group, were extremely helpful & patient as they guided me through this process. I highly recommend these professionals if you are considering purchasing or selling a home in or around Huntsville, Alabama, this is a great team.

Published at 5 months ago

Review №54

I was lucky enough to work with Steve Scotr while buying my first home. Hes honest, easy to get ahold of, and works for your best interest. This is truly the best mortgage broker you can work with.

Published at 6 months ago

Review №55

Marc Brown is simply the best. He takes time with you, walks you through all the process and keeps you informed each step of the way. He is thorough and extremely professional. Most of all Marc goes above and beyond to get the best for his clients!

Published at 6 months ago

Review №56

Erin is such a warm and inviting person. Really easy to work with and puts you at ease during a stressful time! I needed a really fast pre-approval to make an offer and she worked quickly and was even on vacation!

Published at 6 months ago

Review №57

Ryan Bradshaw is the absolute best!! We had a very tricky situation and he worked endlessly to make sure we were able to get the job done! He s not only amazing at what he does but hes a great person to work with. Easy going, empathic, very strong work ethic, determined and even pretty funny! I would recommend him to anyone I know! Hands down the best broker!!

Published at 6 months ago

Review №58

My experience with Ryan Bradshaw and Arbor Financial Group was great! First time home buyer and it was super smooth and he was very helpful!

Published at 6 months ago

Review №59

Frank Gordon is a very educated man and all the programs of the long process. He works hard dedicate and communicate all hours of the day even on the weekend I would always refer him to any client to do business. He gets the job done. He is loyal, honest, and he does what he can to make it happen. I will continue working with him in the near future I ll continue buying property. He is dedicated, and this man did wonders for me and my family without him. I could not have got this loan to buy a place for me and my family. It s been three years. This man been helping me. Frank is an angel from heaven.

Published at 6 months ago

Review №60

I had a great fast experience. The process was very fast and everyone I work with very knowledgeable, helpful, and willing to help anyway they could

Published at 6 months ago

Review №61

We really enjoyed working with Jeff Scott! He was helpful and informative from the very start. We were initially pleasantly surprised in the amount of time Jeff spent with us from the first call. And throughout the process, Jeff was great at responding to our questions, providing preapproval letters for various offers we were making, and then finally working with us to finalize our loan. I would recommend Jeff Scott and Arbor Financial to anyone wanting an easy and informed mortgage lending process.

Published at 6 months ago

Review №62

I was working with another loan officer from a different company who was not being completely transparent about my numbers and allocating money to areas I did not approve of. I was recommended to Ryan 7 days before I was supposed to close. He was able to take it and run with it and it only backed up my closing date by one day. He was easy to work with and transparent about everything and explained it all in detail to ensure no confusion. Highly recommend him!

Published at 7 months ago

Review №63

Worked with Ryan on my first-time home buying experience and would highly recommend him. The process was smooth and simple. He was always quick to respond and walk me through any questions I had.

Published at 7 months ago

Review №64

Very professional, I highly recommend doing business here. Experience was was top notch couldn t ask for anything more!

Published at 7 months ago

Review №65

Terrible

Published at 7 months ago

Review №66

Carol has been very helpful and took the time to make me understand everything and given me the guidance. I was afraid and so lost on how to purchase a home and she (and her team) had been a blessing. Thank you.

Published at 8 months ago

Review №67

Ryan Marks absolutely knocked this out. I would say I did my due diligence as a first time home buyer, but Ryan was an indispensable resource during my journey. When I started shopping, I had another lender lined up. We shopped for months and got pretty discouraged because none of the options were attractive. We mentioned this to our realtor and she recommended switching lenders. In one phone call, Ryan was able to to collect all my information, devise a plan, and get us back on track to ownership. He offered me multiple viable mortgage products that my other lender didnt tell me about. At the end of closing, I actually got money back - which was completely unexpected as a buyer. I would recommending Ryan to anyone I know buying a house.

Published at 8 months ago

Review №68

Could we give 6 stars out of 5? If so, wed give 7!!! Dereck was always available for questions, worked tirelessly to make sure the process was as smooth as possible, and did so with our best interests always in mind! We cannot recommend Arbor Financial Group enough!

Published at 8 months ago

Review №69

Worked with Ryan and did not disappoint, made my first time house buying so much easier and less stressful than I thought it was gonna be, quick on responses and answered every question I had and told me what to and what not to do. Highly recommend and would work with him again in the future if I had a choice!

Published at 8 months ago

Review №70

Erin was such a delight through the entire process. She was so kind and walked me through this very new and exciting journey with me. I am so grateful!

Published at 8 months ago

Review №71

Erin Walsh is the best of the best. I was a completely clueless first time homebuyer and Erin walked me through every step of the process, made sure I understood everything, answered all my silly questions. She is unbelievably detail oriented, lightning fast and tenacious, she worked through some intricate issues with my closing and made it all happen. She went way above and beyond for me to get me into my new home! On top of it she is one of the nicest and most lovely humans there is- I couldn t recommend her enough!

Published at 9 months ago

Review №72

Published at 9 months ago

Review №73

Working with Jon Nalbandian at ARBOR FINANCIAL GROUP was a great experience. Going through the process with all the information and guidance provided made it easier to make the right decisions.

Published at 10 months ago

Review №74

Melissa Turner is the consummate professional and worked wonders to make the home buying process as painless as it could be. I recommend her services to anyone looking for a great loan with a seamless process.

Published at 10 months ago

Review №75

Published at 10 months ago

Review №76

Ryan is very professional. He works very hard for his clients and tries very hard to keep them in loop as well. We appreciated all the work he put in for is.

Published at 10 months ago

Review №77

Published at 10 months ago

Review №78

Jeff Wenn at Arbor Financial has exceeded my expectations throughout the loan process. I highly recommend Arbor Financial Group. Jeff took time to understand our situation to find us the best lender -all in a very short time period. He kept us apprised of the progress of the loan even when he was traveling. Great people!

Published at 10 months ago

Review №79

Published at 11 months ago

Review №80

Jay was very easy to work with

Published at a year ago

Review №81

Ryan did a fantastic job at making the whole process painless. Explaining everything so that we all fully understood the way things were going. Instead of just asking for a document, he would explain why he needed it. After past experiences with other lenders, I would choose arbor financial again and again.

Published at a year ago

Review №82

I had the pleasure of working with Carol as our loan officer and I must say, she exceeded all expectations. From the moment we started the process until the day we received approval for our loan, Carol displayed the utmost professionalism and expertise. Her knowledge in the field of loans and mortgages was truly impressive. She took the time to thoroughly explain every step of the process and provided us with all the necessary information to make informed decisions. Carols ability to guide us in choosing the best loan option for our family was invaluable. Not only did she possess a wealth of knowledge, but she also genuinely cared about our well-being. Carol went above and beyond to ensure that our needs were met and that we felt comfortable throughout the entire process. Her dedication to her clients was truly exceptional. Working with Carol was a seamless and stress-free experience. We highly recommend her to anyone in need of a loan officer who is not only professional and knowledgeable but also someone who genuinely cares about their clients. We would definitely work with Carol again in the future without any hesitation. Carols dedication, professionalism, and extensive knowledge made the loan approval process smooth and enjoyable. She provided us with all the necessary information and guidance to make the best decision for our familys financial situation. We highly recommend her services for anyone in need of a loan officer who truly cares about their clients well-being.

Published at a year ago

Review №83

Stacy is very professional and handled our home buying process flawlessly.

Published at a year ago

Review №84

Thorough, experienced and helpful throughout the entire process.

Published at a year ago

Review №85

Published at a year ago

Review №86

James and Robert are both wonderful communicators and teachers for first time home buyers. They re kind, honest, and knowledgeable. I would highly recommend and would absolutely use them again.

Published at a year ago

Review №87

John made the process of buying a house 100 times less stressful and was always available to help with questions and concerns.

Published at a year ago

Review №88

Great experience with AFG, they ll work hard to get you the best deal!

Published at a year ago

Review №89

Published at a year ago

Review №90

Steve did a fantastic job for us. I would highly recommend him for refi or loan needs.

Published at a year ago

Review №91

Dave was absolutely awesome and helped my wife and I navigate a fast-paced, challenging escrow process. Even before all of that, he was available to guide us on our mortgage path by discussing the interest rate conditions, the steps and actions of escrow, and important matters and discussions to consider. Dave went to bat for us when we put in our home offer, and he also helped bridge some last second complications to help us close on time. Dave was also literally available at nearly any time we needed to speak to him, always answering the phone and being so incredibly nice and patient with us. Thank you again for everything, Dave!

Published at a year ago

Review №92

Carol did a fantastic job working with me through this process!

Published at a year ago

Review №93

Im thrilled to share my positive experience with Arbor Financial Group, especially with my dedicated lender, Susan Ingalls. From the moment I embarked on the journey of purchasing my first house, Susans expertise and support were invaluable. She guided me through the entire process with patience, ensuring I understood every step along the way. Susans professionalism, responsiveness, and genuine care for my financial well-being made the process not only smooth but enjoyable. Thanks to Arbor Financial Group and Susan, I am now a proud homeowner, and I couldnt be happier with the outstanding service I received. Thank you.

Published at a year ago

Review №94

Great company. Great service. Excellent loan officers. Truly appreciate all the good work that David Arvidson & Jay Rodriguez do here!!!

Published at a year ago

Review №95

It was great working with Dave again. We had the pleasure of working with him on our first home purchase 25 years ago and now on the purchase of another home. Dave gave us a lot of options and lots of information. It was such a pleasure to work with him again. He is always ready to help and there to answer any questions along the way.

Published at a year ago

Review №96

Doug is excellent and creative and gets your loan done quickly and with as little stress as possible! Hes been an asset to me for more than 20 years and he has originated countless loans for me. I recommend him highly!

Published at a year ago

Review №97

Published at a year ago

Review №98

Dave and his team are awesome. In fact Dave has helped me on several properties and i have no complaints.

Published at a year ago

Review №99

Would not trust this company what so ever BBB

Published at a year ago

Review №100

Isaura was amazing and always available for questions that I had. The process was very smooth I feel like work was put in to getting me the best loan that works for our family and situation. I will look for Isaura should we need a property loan in the future.

Published at a year ago

Review №101

Derek did a great job in putting our loan together. A real professional! I would definitely use him again.

Published at a year ago

Review №102

Very great, great workers really helpful

Published at a year ago

Review №103

Published at a year ago

Review №104

I met Jon through a referral from my uncle. My uncle had worked with Jon and had nothing but good words to say the least. Once I contacted Jon and from the get go he sounded very eager and confident to help me with my mortgage needs. Jon started the process and brought in his RockStar team (Tommy & Lorena). As I worked with the whole team, Jon was always right by me for every step and a phone call away. Jon and team dug into my file and started right of way. They were very patient and responsive to all my questions. The way Jon has his process flow set up gave me confidence that it will all work out, which it did. As Jon has gotten me out of the BIG bind that I was in, I don t see a reason I would go elsewhere for future mortgage needs. Whatever your situation give Jon a call and he will work his magic and help you get to your end goal. I am happy to have been introduced to Jon, Tommy & Lorena and want to give a big THANK YOU for helping me on my Refinance.

Published at a year ago

Review №105

Jon and his staff are very professional, quick to respond, and happy to help you find the best rates possible for your refinance or new loan. We have had great success with all the work he has done for us.

Published at a year ago

Review №106

Pred made the whole process easy to understand, he explained every step in the loan process. He cares about the customer.

Published at 2 years ago

Review №107

I worked with Tom Santos, Jennifer Ortiz, and John Murphy. This team of professionals was incredible. They tackled my loan application late in the afternoon on labor day and at midnight, Tom was emailing me the documents he put together. They got me a lower rate than anyone, never turned away my questions or concerns, explained every line of the transaction until I understood it, and even advocated for me when the underwriters wanted unnecessary information. If you need a mortgage loan, you need Arbor financial.

Published at 2 years ago

Review №108

Jay has made this process easy! He is a diligent, thoughtful, helpful, but most importantly he has been honest professional! His knowledge was vital in making sure my best interest was always a priority! Thank you for making this experience great and giving me hope, in a time where I felt like everything was lost! YOU ARE AWESOME JAY!

Published at 2 years ago

Review №109

I am lucky to Bill at Arbor financial group as my mortgage loan officer. I had talked to several times and he answered the phone all the time. From the start to end Bill is very nice and friendly person. He always took his time to answer my questions and get to know me.

Published at 2 years ago

Review №110

I chose Bill at Arbor financial group as my mortgage loan officer. I had talked to several others prior to him. As a woman going through this process, some other individuals didnt empower me or make me feel good. From the start, Bill was kind, understanding, and educated me through the process. He always took his time to answer my questions and get to know me. He was readily available and just a pleasure to work with. Closing escrow on a house was very stressful and he made this process very doable for me. He still continues to support and help me with any questions I have, even after closing. He is a kind, thoughtful, and caring individual who knows his stuff. I definitely recommend Bill at Arbor Financial.

Published at 2 years ago

Review №111

David and team made the experience as painless as possible and are extremely responsive. They went above and beyond to deliver an excellent service, and we will definitely use them again in the future.

Published at 2 years ago

Review №112

My experience with Arbor Financial Group has been excellent from beginning to end. Mr. Lemus is someone you can trust and his agency works very fast and are also competent and efficient in all aspects of helping me get a loan for my new home from beginning to end. I cannot recommend them enough and give them high marks for their professionalism and care for myself as their client.

Published at 2 years ago

Review №113

Exceptional service from Mike and his team at Arbor Financial Group! We are repeat clients & this is the second time Mike was able to get us an awesome loan package! We are happy clients, thank you Mike!

Published at 2 years ago

Review №114

Highly recommend David and his team, especially if youre self employed or need to close quickly. He and his team use common sense to overcome underwriting requirements and hurdles.

Published at 2 years ago

Review №115

Simply one word..AMAZING

Published at 2 years ago

Review №116

Really great experience working with Jon, Tommy, and Lorena. When you are looking at getting a mortgage, you need experts who know the industry and can close. They are worked very hard and I cant say enough great things about this team. Thank you Arbor Financial Group!

Published at 2 years ago

Review №117

Tressa Pope has been wonderful to work with and has made everything very easy and uncomplicated. Her personal videos are great as they educate and reassure her clients through the various stages of the process. I will definitely refer her to everyone I know!

Published at 2 years ago

Review №118

Jamie Jasso is the best lending agent Ive ever worked with. Her communication is exceptional, a very important trait I look for when choosing a broker. The best part, when rates changed or a better loan opportunity popped up, she called me right away. And shes so fun to talk with. Cant recommend her enough :).

Published at 2 years ago

Review №119

The absolute greatest most professional mortgage brokers I have ever dealt with! Jason Cope is definitely the LOAN RANGER! He got it done with challenges one after the other.I will never use another broker again.He and his assistant Kara are the best in the BIZ!!! I cannot tell you how hard they worked! They are EXTRAORDINARY! Never Complained... Just got it done and it was an over 45 day escrow! REMARKABLE in this challenging market of 2022

Published at 2 years ago

Review №120

Deb has now done a refinance and new home mortgage for me and my fiance. What a pleasure its been!! Im self employed and have had difficulty in the past with other mortgage brokers getting me qualified, but with Deb its been an absolute breeze. She hit it off with our realtor who said she was one of the most efficient brokers shes delt with in her experience. Between the two of them they made an amazing team and I never lost a beat with work and personal life... She left no stone unturned so I had absolutely confidence in our purchase when the deal was over with. Would recommend to anyone looking to have a smooth confident purchase process :)

Published at 2 years ago

Review №121

The AFG are professional and friendly. From the start, AFG felt right. I trusted the process and they were there to answer any questions or concerns that I had. I appreciate there support and assistance through the home buying process.

Published at 2 years ago

Review №122

Mike is the best. My friends recently bought homes with other brokers at other companies, and they all had nightmare experiences. Mike is the opposite. Great communication, very professional, followed through on everything he said he would do (and more), honest, affordable and got me a great rate. I cannot recommend him enough. He truly went above and beyond the call of duty. I highly, highly recommend him and his team.

Published at 2 years ago

Review №123

Published at 2 years ago

Review №124

Published at 2 years ago

Review №125

this the most amazing loan company for a purchase mortgage, refinance, commercial building loan and reverse mortgage.

Published at 2 years ago

Review №126

I have used Manny Cien before and never had anything but excellent service. This time it was the same despite an unbelievable increase in paperwork, excessive time he had to spend guiding me through the process and answering my questions on timing, etc. He was always available, patient and supportive. And I cant say enough good things about him. If there was a sixth star, Id give it to him.

Published at 2 years ago

Review №127

Josh was attentive and really went the extra mile for us guiding us through the process, got us a great rate. Thanks!

Published at 2 years ago

Review №128

Was referred to Arbor Financial Group for a VA loan. Mike and his team was able to get me a better rate than 2 other lenders and was able to close in 30 days. The whole process was great. Always responsive and promptly answered my calls and questions. Thanks again

Published at 2 years ago

Review №129

Chasse with his transaction coordinator Destiny are a dynamic team . They worked feverishly till they saw my loan closed . They were patient in dealing with my hectic schedule and diligent in their follow through . Chasse knows his stuff and a pleasure to work with . Good work guys .

Published at 2 years ago

Review №130

Kevin and Jen have both been absolutely amazing. They have taken me through the process quickly, without flowery language and provided direct answers to my questions. My issues and concerns were handled promptly with explanations of what happened and how to go forward. Absolutely recommend this team.

Published at 2 years ago

Review №131

Josh has been our Go To Man for financing for both the homes weve bought since moving to Colorado. Hes great at what he does and so knowledgeable. Thanks Josh!

Published at 2 years ago

Review №132

Because Josh Lemos thinks outside the box, he was able to guide me through the loan process and find a loan that beat all of the other quotes I received. He doesnt just plug number into a computer. Thanks to Josh and his team, I was able to purchase the house I wanted. Thank you!

Published at 2 years ago

Review №133

We ve worked with Dave Gaylord since 2016 on the purchase of several homes and a refinance, and could not recommend him more highly! Dave is incredibly professional, responsive, and easy to work with, and always exceeds our expectations with timing for critical items like appraisals and loan paperwork. In our last transaction, we experienced extreme delays with the sellers, which prevented us from closing on time. Dave was solutions-focused and helpful in securing an extension on our loan so that we could have additional time for closing. Thank you Dave and we look forward to working with you again in the future!

Published at 2 years ago

Review №134

I had a great experience with Vanessa Schwartz and her team. Thank you all for your help and patience you are all amazing!!

Published at 2 years ago

Review №135

very professional and friendly service. would highly recommend Manny to anyone.

Published at 2 years ago

Review №136

Jay s team provided the most professional and attentive service with our home purchase. We are truly grateful for their exemplary work.

Published at 2 years ago

Review №137

Marc made a frustrating experience easy. He is professional, to the point and would recommend him and the company to anyone buying real estate. The market is crazy and he and our agent guided us to success.

Published at 2 years ago

Review №138

The efficiency and professionalism of Mike and his team are top notch. As a first-time home buyer, I was reluctant to trust a broker as I thought I could find the lowest rate myself. But Mike and his team locked in a great rate for me and got me to close within 21 days. Truly a great team to work with!

Published at 2 years ago

Review №139

Cory is an incredible loan officer! When we began the process of buying our first home, we really knew next to nothing about how it all worked. After a referral from my sister, we found Cory, who walked us through every step of the way. From our pre-approval, to finding us an agent, to closing on time, Cory was as integral part to our home buying success! In this crazy market, and having just closed yesterday on our home, I firmly believe we would not be where we are today without Cory. He is incredibly communicative, timely, and just kind and helpful. You will not regret working with him and Arbor Financial Group!!!

Published at 2 years ago

Review №140

Start to finish the process was easy and painless. Jeff and his team saw to everything and talked me through every step of the process!

Published at 2 years ago

Review №141

Corey is fantastic! He has been there through the whole process start to finish. He is always available to a newer any questions or concerns.

Published at 2 years ago

Review №142

Jay and his team are truly a pleasure to work with. Professional and experienced plus he works relentlessly to get the loan that fits bets. Also very impressed with the technology he uses to explain the options. Two thumbs up for Arbor and Jay!

Published at 2 years ago

Review №143

Marc got the job done. Once with the initial purchase of our home and again with the refi. Highly recommend!

Published at 2 years ago

Review №144

David and his team are a first class company who know how to service their clients well. I have refinanced my home twice now with ARBOR Financial and I would recommend them to anyone who wants a professional team taking care of them every step of the way until loan funding. Thank you David for making the experience pain free and quicker than expected!

Published at 2 years ago

Review №145

Jays team was awesome. Always answered my calls and all my questions. The process from start to finish was easy and went quick. So thankful to my friends from the VFteam for the referral.

Published at 2 years ago

Review №146

Maria Kuczynski is a true professional. Her customer service skills are 5 Star. Maria knows her stuff! I highly recommend Maria.

Published at 2 years ago

Review №147

Dave is amazing. He really cares about each of his clients and ensures that you find the loan that is right for you

Published at 2 years ago

Review №148

This is specifically about David Gaylord, with Arbor Financial Group. First, a friendly suggestion: work more efficiently by using a mortgage loan broker. Brokers will save a great deal of time, help avoid numerous hard inquiries (negatively impacting consumers credit ratings), find the best rate and finance company, provide invaluable support for processing a loan (helping to avoid costly errors during the initial process and for the future of a loan) and more. David Gaylord is extremely efficient, knowledgeable and responsive with excellent communications. David processed the first mortgage on this property, helping us to avoid a financial train wreck with another broker, with questionable ethics who, ironically, was highly recommended. This most current transaction was for a very sensitive, complicated refinance resulting from a mess I had created through a marriage (subsequently ending in divorce). The legal and financial implications from one small error couldve resulted in yet another ongoing financial mess. While not being able to provide legal advise, David Gaylord was able to provide suggestions from his extensive experience in the home mortgage industry. Davids patience with what mayve seemed like numerous inane questions (and wouldve been perceived as such by other financial professionals), despite serving as confirmation and verification, was invaluable, highly appreciated and admired. To recap David Gaylords professional services: Very knowledgeable (VERY!) Strong values and high ethics (VERY vital, crucial) Extremely efficient Excellent, thorough communication standards and skills (VERY vital, crucial) throughout the entire process...and after For a point of reference, I read numerous negative complaints about the lender David had placed us with, loanDepot, who I had never heard of (despite extensive experience in corporate finance). It was discovered through further research that those complaints emanated from homeowners shopping their own finance, retail borrowers working directly with the finance companies. Inexperience dealing with the intricate details, as well as cumbersome communication channels (working with possibly several different lender representatives, possibly with limited or even no experience, when going directly through lenders -- retail), resulted in those negative comments or complaints. In summary, whether working with a highly effective, honest professional like David Gaylord with Arbor Financial Group (hopefully, for your benefit and peace of mind), choose a mortgage broker to ensure a smoother, successful mortgage finance transaction. The benefits are numerous and there is no charge to the borrower (fees paid for by the lender, which in a retail transaction, 100% of those fees would go to the lender). Best wishes on your mortgage financing.

Published at 3 years ago

Review №149

Jay is great to work with. Him, along with his team kept me updated through out the escrow process with text messages, emails and periodic phone calls. My loan was a bit tricky due to some minor nuances which a previous lender said they couldnt do and I called Jay and he explained to me the industry jargon and got my loan done

Published at 3 years ago

Review №150

Worst company ever. 5 months for a refi. I had the money to do it upfront and should have. Bunch of goofballs. Ask for president, he is never available Just called me back and rude. Threatened to end acct. if so, I will be suing them for waste of my time

Published at 3 years ago

Review №151

Excellent people to deal with. I m so glad that I refi with them, throughout the process the team kept me informed. Thank you Jay.

Published at 4 years ago

Review №152

Very professional and at the same time fun to work with!

Published at 5 years ago

Review №153

On top of everything and will get you the best rate.

Published at 6 years ago

Review №154

We have worked with Doug Freeman for years obtaining loans on a variety of properties. He is thorough, professional, and helpful in all aspects of the loan process.

Published at 7 years ago

Review №155

Published at 9 years ago

Review №156

It was a pleasure to work with everyone at Arbor Financial Group. I had the pleasure to meet most of the staff at their Tustin office. They were all professionals and very helpful. Whether this is your first time buying a home or refinancing existing. I would highly recommend you contact them for all of your mortgage needs. Hope my review will help others.

Published at 9 years ago

Company information
  • 4 photos
  • 156 reviews
  • 4.9 rating
  • Phone: +1 949-557-6203
  • Website: http://www.arborfinancialgroup.net/
  • Address: 1805 E Garry Ave, Santa Ana, CA 92705, United States
  • Coordinates: 33.705145, -117.8522974
Categories
  • Mortgage broker
  • Insurance agency
  • Life insurance agency
  • Mortgage lender
  • Real estate agency
Working hours
  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed
Service options
  • Online appointments: Yes
  • On-site services: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Appointment required: Yes