USA Pawn & Jewelry pawn shop located at 5259 West Indian School Road is committed to working with you to get the quick cash you want with the service and respect you deserve. It's easy to get a loan or sell us your stuff for instant cash on the spot. Also, we sell quality pre-owned, brand-name items at low prices and layaway is available year-round. At USA Pawn & Jewelry, we are a proud member of the Phoenix community and are here for you. Come visit us today!
Went into USA Pawn today and had the absolute pleasure of being served by Breezy, she is the most the most dedicated employee I have seen in a very long time, she went out of her way to make sure all my applications were working properly before I walked out the door and was able to give me a amazing deal. Honestly I’ve had some bad experiences here before (about a year ago) and that’s why I was hesitant to return to this store but because of Breezy I will definitely will be returning
Published at 2 months ago
Breezy is the first point of contact. I called before I decided to go to the store. SHE EXCEEDED my expectations instantly!!! She took the time out to research what I had wanted to pawn...which never ever have I had anyone do for me! So then....the next day, I went in to the store and I was greeted by Breezys big beautiful smile and she knew exactly who I was just walking in the door! I felt very welcome and had some good laughs! Keep up the GREAT WORK BREEZY AND VITA!! THANK YOU LADIES!!
Published at 8 months ago
Beezey was amazing and on point with her customer service, super friendly, knowledgeable, and willingness to go above and beyond to help her customers was amazing i definitely recommend going there and the prices were fair and definitely worth the trip i will definitely be comming back!
The manager was friendly and amazing to!
Published at 2 months ago
Usually I deal with the nice white lady. Beautiful and wonderful lady. But today I came in here and spoke with Vita and I was with my Navajo husband. Vita whispered in Spanish not knowing I'm not Navajo. I'm nahua (mexicana). I understand her bad attitude. Rolling eyes and treated us badly. Almost in tears I spoke to her in Spanish back and told her I understand her. She should NOT be working with people especially any indigenous people! She's awful. Thank you Vita, we will take our hard earned things somewhere else. I hope management sees this and understand that is NOT okay. People go here already feel down. This is usually their last resort. The last place they want to be and to be treated that way is a spit in the face to any hard working people.
Published at 3 months ago
If i could give her no starts I would Elvira aka the manager like she said wanted to give me $70 for my mens gucci shoes because they are in bad conditions when the shoes are clearly brand new. Not to mention she got offended when I asked for the manager I know that works there and helps out. Very rude to customer and to her elder employees.
Published at 9 months ago
me and my family went in to look around. Ericka and Jess were eager to help my mom. Ericka was super helpful and jess was very knowledgeable. we will be back again
Published at 3 weeks ago
Shady place bad customer service they too busy now to give a call now for a pawn slip that's about to go bad but hey when it's a big selling ticket item worth 550 used but you only needed a small loan of 150 I guess your too busy now this place is a scam and a joke never going here again and then there no way you can help me but you haven't even put it out to resale either your a joke I wish real mangers worked here
Published at a month ago
Great customer service. Very nice Shadae, and Krystal, and Mr Roger. Amazing prices and excellent quality products. I highly recommend them!
Published at 5 months ago
Alex was a great help with my ring and getting it clean
Published at 21 minutes ago
We recommend shopping here ask for Alfonso . He s by far the best salesman you can ask for . He s like super funny and genuine.
Published at 20 hours ago
Fantastic customer service from Alex and a variety of items they also give me really fare prices on items i brought in. I will definitely be coming back.
Published at 2 days ago
I had an exceptional experience at USA Pawn thanks to Alex! From the moment I walked in, he was friendly, professional, and extremely helpful. He took the time to explain everything clearly, ensuring I understood the options available to me. His customer service went above and beyond, making the entire process smooth and stress-free. Its rare to find someone so dedicated to providing such top-notch service. If youre ever in need of a pawn shop, I highly recommend Alex and USA Pawn youll be in great hands!
Published at 3 days ago
me and my family went in to look around. Ericka and Jess were eager to help my mom. Ericka was super helpful and jess was very knowledgeable. we will be back again
Published at 3 weeks ago
Shady place bad customer service they too busy now to give a call now for a pawn slip thats about to go bad but hey when its a big selling ticket item worth 550 used but you only needed a small loan of 150 I guess your too busy now this place is a scam and a joke never going here again and then there no way you can help me but you havent even put it out to resale either your a joke I wish real mangers worked here
Published at a month ago
Published at a month ago
Very good service from vita, super recommended
Published at a month ago
They need to Fire everyone in here I walked in twice with pockets full let them know I was looking to buy not one person attended to me ....attitude over profit I bet sales are down and the shelves are full Now you know why
Published at a month ago
Beezey was amazing and on point with her customer service, super friendly, knowledgeable, and willingness to go above and beyond to help her customers was amazing i definitely recommend going there and the prices were fair and definitely worth the trip i will definitely be comming back! The manager was friendly and amazing to!
Published at 2 months ago
The best in everything in sales and customer service, the best worker deserves encouragement, her name is Vita García
Published at 2 months ago
Went into USA Pawn today and had the absolute pleasure of being served by Breezy, she is the most the most dedicated employee I have seen in a very long time, she went out of her way to make sure all my applications were working properly before I walked out the door and was able to give me a amazing deal. Honestly I ve had some bad experiences here before (about a year ago) and that s why I was hesitant to return to this store but because of Breezy I will definitely will be returning
Published at 2 months ago
Rude customer service. Walked up to ask about a bag and the Hispanic lady was almost upset we were inquiring about wanting to pawn a bag.
Published at 2 months ago
Great place to get ur gold really cheap and reasonable prices.! I recommend u going with vita she s such a great employee
Published at 2 months ago
Breeezzzy Is So Amazing Absolutely Beyond Welcoming Couldnt Be Happier With The Service Provided
Published at 3 months ago
Usually I deal with the nice white lady. Beautiful and wonderful lady. But today I came in here and spoke with Vita and I was with my Navajo husband. Vita whispered in Spanish not knowing Im not Navajo. Im nahua (mexicana). I understand her bad attitude. Rolling eyes and treated us badly. Almost in tears I spoke to her in Spanish back and told her I understand her. She should NOT be working with people especially any indigenous people! Shes awful. Thank you Vita, we will take our hard earned things somewhere else. I hope management sees this and understand that is NOT okay. People go here already feel down. This is usually their last resort. The last place they want to be and to be treated that way is a spit in the face to any hard working people.
Published at 3 months ago
Breezy was a wonderful employee and was super helpful! That girl deserves a raise.
Published at 3 months ago
Great customer service. Very nice Shadae, and Krystal, and Mr Roger. Amazing prices and excellent quality products. I highly recommend them!
Published at 5 months ago
Vita and Roger were very professional. Well see you very soon.
Published at 5 months ago
Vita, and Roger are amazing to work with. I will definitely come back.
Published at 5 months ago
Store is so lame always saying something is fake that one short crack head Mexican lady think she know some about jewelry
Published at 5 months ago
I have been coming to this pawn shop for 6 or 7 years now and today is the first time I had a bad experience with an employee. Her name is vita. She didnt even give me a chance or the light of day. I almost left but then Alfonso came and was awsome he gave me a chance and helped me with what I needed I will be back but only because of him.
Published at 5 months ago
I LOVE this store the best deals and the staff is amazing crystal,Roger and Dev were so helpful and really willing to get us some outstanding deals I have been buying jewelry from this store for years and never had a bad experience #1 Pawn shop in AZ
Published at 6 months ago
Devlin thanks for all your help today boss man, had a little issue with an item and Devlins customer services was perfect
Published at 6 months ago
Clean store and location for the area it s in. Staff were friendly. Electronics area was a little bare when I visited. But tons of other goodies for decent prices.
Published at 6 months ago
Incredibly rude store manager. The store shouldn t even be getting one star! The jewelry I loaned out was damaged! Do NOT go here!
Published at 6 months ago
Dont forget your backpack on the way out, because you wont ever see it, or its contents, again. My bf put his backpack down by the door on his way into the store and forgot to take it when he left. I called right away the next day and got told that no one has seen it or they moved it and placed it outside the store. They didnt care that its a customers or what important thing might be inside... couldnt keep it for just one night to see if it will be claimed. Thanks for making the experience at your store end as a bad one.
Published at 7 months ago
Dev-great service friendly
Published at 7 months ago
Dav knows his stuff really professional raise !
Published at 7 months ago
Devlin.. Great customer service.. Ill be back.. best pawn in AZ by far
Published at 7 months ago
If I could, I would rate zero stars. Loaned out a few pieces of jewelry and when I went back, all four pieces were completely bent, almost about to break. Spoke to the store manager who was incredibly rude. All that was asked for a was simple formal note stating the shop had the jewelry but she refused with increasing attitude. Wouldn t wish this upon my worst enemy as the jewelry pieces are incredibly significant to me. Karma will do its deed. Don t recommend anyone participating in any kind of business here.
Published at 7 months ago
Great customer service! Vita, Roger and Alfonso were super helpful in finding what we were looking for highly recommend
Published at 7 months ago
Great experience with the ladies working at this pawn shop, they were very helpful and friendly.
Published at 7 months ago
Breezy was VERY helpful & very nice! She took her time helping us, and it was very appreciated (:
Published at 8 months ago
Super place and super employees
Published at 8 months ago
Best pawn shop in town Krystal, Garrett, and Mario has excellent customer service.
Published at 8 months ago
Breezy is the first point of contact. I called before I decided to go to the store. SHE EXCEEDED my expectations instantly!!! She took the time out to research what I had wanted to pawn...which never ever have I had anyone do for me! So then....the next day, I went in to the store and I was greeted by Breezys big beautiful smile and she knew exactly who I was just walking in the door! I felt very welcome and had some good laughs! Keep up the GREAT WORK BREEZY AND VITA!! THANK YOU LADIES!!
Published at 8 months ago
Published at 8 months ago
The best in town.
Published at 9 months ago
If i could give her no starts I would Elvira aka the manager like she said wanted to give me $70 for my mens gucci shoes because they are in bad conditions when the shoes are clearly brand new. Not to mention she got offended when I asked for the manager I know that works there and helps out. Very rude to customer and to her elder employees.
Published at 9 months ago
I want to thank Mario for coming through and being knowledgeable and helpful and making me feel comfortable. I will definitely be coming back in the future for more purchases.
Published at 9 months ago
GREAT CUSTOMER SERVICE, the gentlemen in the front did an amazing job working with what I needed. TOTALLY RECOMMEND! Thank you :)
Published at 9 months ago
I went here for return and the store manager Garett helped me with no problems he s an awesome guy that helps! And also his employee Mario he s nice and kind and will help you with anything you may need! See them both for the great deals!!
Published at 9 months ago
Great customer service thank you Mario for help me very social and skill with people
Published at 9 months ago
Published at 10 months ago
Breezy was awesome and all staff well. I definitely found my go to pawn shop. You all are tha bomb.
Published at 10 months ago
Vita, crystal and Garett were so welcoming and helpful. If u are going to shop or pawn anything this is the place to go they are the best. Thank you guys me and my husband greatly appreciate your service.
Published at 10 months ago
If you re looking to do business or looking for actual help than don t go with Garrett the store manager aka Mr. Sissy pants who gets his feelings hurt and will throw a tantrum when things don t go his way.
Published at 11 months ago
I give 00000 stars for super rude customer service. I thought Id shared this.I looked around but found nothing in the pawn shop so just got a DVD. Waited for a rude af. old cashier she was on her phone while waited 3 minutes then I said Im ready then grunts to help me. If she didnt want to be at work. OMG. Dont go to work if you dont like your job and pass your bad vibes to happy customers.
Published at 11 months ago
Vita and Angela were so kind & joyful and helpful, They sold us a 1.5 marquis diamond ring To celebrate our 40th wedding Anniversary we will definitely come back Thank you for everything! Karl -n- Teresa
Published at a year ago
This happened a while ago but I never wrote the well deserved review maybe a year ago. Anyways I needed a little extra cash and I didn t want more then what I needed so I could pay it back easy. I pawned my handgun a $500 dollar pistol with a $140 Meprolight ft bullseye sight with a custom slide cut job $200 all I wanted was $100 which they gave me without question. I have a job as the majority reading this does so I only come in on certain days and times the first time was 2 weeks before the loan would close I came in at 5pm and was told it was too late to do a background check. I came in the following week at 3pm and was told the same thing. Now I m running out of time I took the day off work losing about $150 and came in around noon only to be told their internet was down and I couldn t do it then either and then I got stuck at work the next day the day the loan ended. I came in the following day a single day after my time ran out speaking to the same lady I had dealt with when the internet was down and she didnt remember that ever happening it s finished sold my $800 pistol for $100 dollars because of internet problems! What a shame
Published at a year ago
Vita Garcia helped me and my dad and gave the best costumer service! 100% recommend coming here and you ll receive some of the best service!
Published at a year ago
Really great place! Vita has a lot of knowledge on tools and gives fair pricing. We will be going back there to do business and shop!
Published at a year ago
Published at a year ago
People there are really friendly. Friend bought something, and it didnt work and gave him back his money and helped him find something else.
Published at a year ago
Dallas was super helpful and nice.
Published at a year ago
For Vita Garcia spectacular service I recommend your personal attention and attention.
Published at a year ago
Vita was exceptionally helpful and was the best salesperson I have dealt with in awhile...very good customer service..
Published at a year ago
VITA IS THE MANAGER AND IS VERY RUDE I WAS NOT SATISFIED WITH HER OR THE STORE
Published at a year ago
Angela will make sure to have you right and took cared of at the fairest prices they can offer.
Published at a year ago
I could give this place a zero star Alita or Adita shes freaking rude and have no customer service skills at all. Giving attitude and rolling her eyes not asking for what item I was there for and she started acting super rude
Published at a year ago
Published at a year ago
I had a very good experience here, the attention was very kind and the prices were very flexibles. Angela and Desiree were very kind. Definitely i will come back.
Published at a year ago
I love this place. The staff are very friendly and always hepful. Ask for Desiree she s always very friendly and always helps you find exactly what you re looking for.
Published at a year ago
Garret and vita are the best!! Best customer service!
Published at a year ago
Desiree and Angela are very attentive people and very cordial when it comes to making a sale. They treated me in the most attentive way possible and I was able to get a good deal, and leave very happy with my purchase.
Published at a year ago
Rude women hung up on me. Idiot said they pay 14 a gram for 14kt. What a joke. Scrap is at 35.02 a gram for 14kt. This place is a joke and bunch of crooks. Do not go there to sell or buy. Worse place. Basura
Published at a year ago
Vita y Desiree where great on helping me negotiate My chain great custemer service.
Published at a year ago
Vita has helped me both times with my purchases and answered my questions. I like the place, there is always a lot to see and I found good prices!
Published at a year ago
very courteous definitely the best place in town to pawn your things lovely atmosphere
Published at a year ago
Angela, vita & desiree ARE THE BEST
Published at a year ago
Just Talked to Lady on the phone Rude and Unprofessional. 4:56 Pm December 5th did not give me Explanations on my Request on my item..will not come back.
Published at a year ago
Garret and Ryan rock only pawn shop I ll go to.
Published at a year ago
DONT DO BUSINESS HERE... THEY ARE RUDE AND REFUSED TO PROVIDE A MANAGER WHEN ASKED. THIS PLACE HAS BEEN REPORTED TO THE BBB.
Published at a year ago
Ryan has the best costumer service
Published at 2 years ago
Terrible customer service I ve been to this place a couple of times and the ladies have been rude and had bad attitudes also completely ignore walk in customers all around bad service from everyone
Published at 2 years ago
Best experience always.
Published at 2 years ago
This place is amazing with good offers and really good customer service, definitely coming back next time with friends.
Published at 2 years ago
Aww men I don t know how to express my first time walking in here this place is amazing they help you with price out there and make you sure you have a big smile on your face and they also greet you in as soon as you walking in is is a great experience for sure and I will love to come back and tell my family and friends about it for sure thank you guys
Published at 2 years ago
Published at 2 years ago
Bo was AWESOME!!! Thank You!!!
Published at 2 years ago
Published at 2 years ago
Bo is A great. Guy i love working with him.
Published at 2 years ago
If I could give this a Zero star I would, very unprofessional attitude towards them looking at 5k I wanted to pawn out. They offered me a dollar for and laughed. Very very unprofessional and needs to be retrained on how they are.
Published at 2 years ago
Can you say LOW-BALL,,,,as of lately theyve gone down hill,,,,they have no shame in hitting you with a low amount on whatever it is you wanna pawn,and I just go up the street to Super Pawn now,,,Im always satisfied and the customer service is very professional,which I didnt get here,the first rule of thumb is the customers always right,that doesnt apply here, you dont believe me see for yourself, and as I stood in line the 2 people before me walked out in discuss for the same reason,save yourself the greif and take your business elsewhere I did
Published at 2 years ago
Bo was friendly, fast and knowledgeable. I recommend this location because it s not often you get great customer service along with great prices. Thank you Bo!
Published at 2 years ago
These guys are AWESOME!
Published at 2 years ago
Thank you Garrett for helping us when we really needed it.
Published at 2 years ago
Bo is wonderful, he was able to get me close to what I needed on my device
Published at 2 years ago
Published at 2 years ago
These guys are AWESOME! Thank you for taking such good care of us!
Published at 2 years ago
So yesterday 08/06/2022 I came to pick up my shoes that I had pawned for a loan they were two pairs of Nikes the Hispanic Lady who helped tried to steal a pair of my shoes because when I first walked in she didnt ask to see my ticket so instead she just asked for my I.D so I gave it to her then paid back the loan...Then she went in the back then came out with only ONE PAIR of shoes so I advised her! I pawned two pair now wheres the other pair then she responded sorry then went to the back came out with my other pair all of a sudden her attitude changed she said Your lucky I didnt charge you for a ticket! Then aggressively put my shoes on the counter then said Bye Bye with an attitude then she walked off with an attitude...Yall becareful taking your stuff here
Published at 2 years ago
Bos the Man!
Published at 2 years ago
I love this place the environment the abundance of great deals and most of all the excellent customer service I get everytime I go in the store Angela always goes above and beyond to help out her customers I would recommend this store to anyone.
Published at 2 years ago
Call before going in they only take selective things on certain days.
Published at 2 years ago
Bo is awesome. He is always very professional and and helpful.
Published at 2 years ago
The girl Vita and Desiree were very kind and very good customer service, these many are very kind
Published at 2 years ago
Bo was awesome
Published at 2 years ago
Bo and teams are amazing
Published at 2 years ago
Not one to post reviews but this was the most unpleasant experience I have ever had with an employee Desiree was irritated with me when I said I wanted to get my gun out of pawn was muttering to her self that today would be a gun day Yada Yada has no customer service most awkward hour and a half of my life everytime Desiree said one of her snappy comments her coworkers gave me a look of despiration Desiree if your reading this you shouldnt work with customers extremely unpleasant with no respect for the consumer or staff I am a manager myself with 10 employees and if any of them were to perform like that they would no longer be working for me kindness and respect is free
Published at 2 years ago
love it here very welcoming and lively
Published at 2 years ago
Love this store. I was in before Mothers Day &, purchased a very nice piece of jewelry for my daughter. Desiree was very helpful in helping me with my purchase, very awesome young lady. Very knowledgeable, & answered all my questions.... Thank you so much Desiree...
Published at 2 years ago
The lady I met she literally shooked her head Before I even got to the desk to show the stuff that I have to pawn and said those are to much and to heavy for me.
Published at 2 years ago
I have never done a review before but this experience was just terrible. Desiree is disrespectful and has attitude towards customers and her employees. I went in to get help and she right away gave me attitude. In the short time of me being in there the way she is to her employees is also disrespectful. Im sure I m not the only one who has had this experience with her. I even told her I would be doing a review. To me it s seems like her employees just follow what she says as she been there the longest . The way she manages the amount you get shouldn t be in her control.
Published at 2 years ago
Bo was extremely helpful. Great customer service.
Published at 2 years ago
Angela very kind and good help
Published at 2 years ago
Came in today as a last minute thing my tv went out on me out of no where.. Bo came up and was super friendly asked me what I was looking for and found me exactly what I wanted!Service with a smile!
Published at 2 years ago
The big guy Bo was awesome great customer service will return we left your store happy!
Published at 2 years ago
This is the only pawn shop i go to!!!Bo always gets me right!!!
Published at 2 years ago
Ashley was perfect she helped me out with everything I needed recommended to come here
Published at 2 years ago
Ashley and Desiree were AWESOME. Service was fast and the entire crew was honest helpful and attentive! I Highly recommend this place of business.
Published at 2 years ago
Thank you Desiree for your help!
Published at 2 years ago
Awesome place!!!! Bo is freaking awesome, helped me and my girlfriend when we really needed it and this place is my fav place to go when it comes to pawning my items. Very nice, knowledgeable and professional attitude from Bo! Had a great experience
Published at 2 years ago
Ashleigh, Medasia and Bo are great! Best customer service Ive ever received. Will definitely be coming back, they gave me a great deal!
Published at 2 years ago
Boo is the man great customer service
Published at 2 years ago
Oh my god Garret is the best , and side note- super sexy young man
Published at 2 years ago
Garret Layton was absolutely the best! The best customer service I have ever had at a pawn shop. That guy deserves a raise!
Published at 2 years ago
Published at 2 years ago
This is the most lit pawnshop ever! Bo and Garrett are the best!
Published at 2 years ago
Always friendly and fast..Bo and Ashley Always go above and beyond
Published at 2 years ago
Super Unprofessional Worker A Lady with Red Hair would not provide me with any customer service 10 minutes before closing the store and locking the door leaving me outside during operation business hours will not coming back spend money.
Published at 2 years ago
Garrett has one of the best customer service. Very helpful. Helped me find what I needed. Did not BS on pricing. Was very straight forward.
Published at 2 years ago
Bo is the man with the plan
Published at 2 years ago
Published at 2 years ago
Medasia is the best, she s super friendly and always knows exactly what I m looking for
Published at 2 years ago
Desiree Was Great! New Sony Speaker!
Published at 2 years ago
Ashleigh was amazing & helped amazingly as well as Bo came in very clutch.
Published at 2 years ago
Yuri and Bo showed me perfect customer service, I am very impressed
Published at 2 years ago
The Manager Bo was super nice! with a great big smile!
Published at 2 years ago
Ashleigh is very professional, and knowledgeable about the products that are being sold at USA pawn, the the staff are friendly, and personable,I love shopping there.
Published at 2 years ago
I recommend usa pawn super friendly and gave me a good deal thanks vita an boss man -Anthony Alvarez
Published at 2 years ago
Published at 2 years ago
Published at 2 years ago
Skipped us in line twice and been waiting for more than an hour bad attitude.
Published at 2 years ago
Every time you call this pawn shop they are very rude and likes to hang up in your face.
Published at 2 years ago
Gave me a really good price on the things I brought in, and I ended up with an extra Christmas gift before I left, a win win, for sure!
Published at 2 years ago
Published at 2 years ago
Always grateful for them . Great prices and customer service!
Published at 3 years ago
I went into USA Pawn and Bo the manager was very helpful, Nice and courteous! I rate them 5 stars!! I would recommended coming here..
Published at 3 years ago
They have Great Energy and very friendly and they do a great job
Published at 3 years ago
Got to say this place rocks, got great service from Bo. If you ever here ask for Bo, the guy made me feel like there was nothing he didn t know. I m definitely coming back to get some more bits and pieces.
Published at 3 years ago
Repeat customer. They have great stock and dont mind coming in to browse and see whats on offer. Great atmosphere and the manager Bo is great to talk to and have even swopped items for better upgrades.
Published at 3 years ago
Great service and knowledge demonstrated by Bo and his helpful team.
Published at 3 years ago
This USA Pawn is the best! Best customer service! Best management and employees! I regret them for everybody!
Published at 3 years ago
Published at 3 years ago
I dont like coming here to much cus the are mean
Published at 3 years ago
Wondeful associate jobina helped . Shes awesome . Very helpful, pleasant, and kind
Published at 3 years ago
Meds sis is a Amazing worker and always happy and always recognizes me
Published at 3 years ago
Manager and staff is nice and very helpful
Published at 3 years ago
Great service and friendly.....they work with you to give you the most value of your pawn or sell
Published at 3 years ago
Hands down a godsend in the final moments of leaving the generous manager made me a very good offer
Published at 3 years ago
great customer service and they were great to work with
Published at 3 years ago
Ashleigh and Medasia are always helpful with what I come for. Be it selling or pawning, they always make it a comfortable experience.
Published at 3 years ago
Came in needed some fast cash and they hooked me up they give a fair price best pawn shop I ve been in
Published at 3 years ago
The manager here, Bo , is just wonderful!
Published at 3 years ago
Published at 3 years ago
I have only done business with this pawnshop one time before my most recent visit, which unfortunately will also be my last. I took an engine hoist to sale because I have been struggling financially and I was told by a female employee to come back tomorrow anytime from open to close 7pm and see the male manager name pronounced Bow (Sp?) And I was told they would BUY it. I held up my end and showed up at 6pm the next day with the expectation of selling my engine hoist and I spoke with Bow. He asked what I was looking to get for it and because I was desperate for money I said anything I could get due to the fact that my fuel light was on and I needed gas. I told him I was there the day before and that they told me they would purchase it but he had to be there to carry the item inside since it was quite large. So Bow and I walked out to my vehicle to look at it which I had already shown the other worker the day before and was told they would buy it after looking at it) and he told me that he was going to pass because he had trouble selling them in the past and he said some other stuff that I didnt even bother listening to because quite frankly, it was of no good use to me and was more of a waste of my time. So I DO NOT recommend this pawn shop and I give it the rating accordingly because I wasted gas I couldnt afford to waste on the notion they would purchase my engine hoist, which they did not. I will not ever go back to this pawn shop to sale them anything or to even purchase anything from them not even if they have a going out of business sale or any other discount for that matter. But this was my personal experience, hopefully it doesnt happen to anyone else, but I wouldnt bet on this pawn shop coming through...but thats just me. You might (and I hope you do) have a better experience. To make my experience worse, I ran out of gas after leaving the this place...
Published at 3 years ago
Published at 3 years ago
Great place they give the best rates
Published at 3 years ago
Excellent..Thank you...
Published at 3 years ago
Bo and Luis were very nice and helpful when pawning my item. Will come back again
Published at 3 years ago
This place is amazing and the folks here are just fabulous! Had the best shopping experience here today! Definitely coming back again! Big thank you to Jobina!
Published at 3 years ago
The staff was great and friendly. Got us taken care of in record time. If your needing a pawn shops help I recommend the Boss and goldilocks for the assistance
Published at 3 years ago
These guys are great! I just got a fantastic deal on a saw!
Published at 3 years ago
Bo, the man, was an excellent help! Would highly recommend! Great service!
Published at 3 years ago
Published at 3 years ago
Great place when u need fast cash great customer service
Published at 3 years ago
I came into the store looking to sell a brand new Miny desktop that I got from work overstocck and Ashleigh gave me more than I expected for it. Super fair, ethical and good looking staff. Ill be back in the future for sure
Published at 3 years ago
Published at 3 years ago
Very good please to pawn your thing
Published at 3 years ago
Published at 3 years ago
Awesome service! We had a great experience! Thank you Bo and team!
Published at 3 years ago
Published at 3 years ago
I love coming to this location i been stuck in some tight spots and bo-griffin-des- and all the other employee always go above and beyond to help me and others and there open 7 days a week differently helps out need a great shop come down and see them 10 stars thank for all you guys do
Published at 3 years ago
Never a bad experience at this shop. Medasia is a gem!
Published at 3 years ago
horrible experience. i went to get an item back and the cashier charged me wrong. then the supervisor came and fixed it but not really they ended up charging me twice and leaving me short on money i needed you ll get it back eventually ridiculous
Published at 3 years ago
Published at 3 years ago
This place has most helpful.people and they will really work with you to help you get what you need. Jobina was the associate that helped us and she was not only professional but she was also very friendly as was everyone else in the store.
Published at 3 years ago
Bo is the MAN!
Published at 3 years ago
I came and sold wedding set and left with a better gift for my girl
Published at 3 years ago
Excellent service my friend Vita Thank you and your colleagues Ashleigh, Dessari and the manager Bo excellent customer service
Published at 3 years ago
Jobina was very polite and her assistance was well experienced on point. Jobina was courteous respectful and I njoyed her service
Published at 3 years ago
Manager was amazing very helpful.
Published at 3 years ago
Came into the store today to pawn my firearm. Medasia helped my was not able to offer the original amount I needed but she offered to ask Bo the mgr to help. He approved it! I am a happy camper. 100% satisfied customer.
Published at 3 years ago
Jobina at usa pawn was very patient and professional. She had my interest at heart as well. I felt very comfortable working with her. This store has very competitive prices compared to other pawn shops. I will definitely be coming back. They have a wide variety of items and are willing to negotiate. I think they value their customers and strived for my satisfaction with my purchases.
Published at 3 years ago
Published at 3 years ago
Good customer service the manager is extremely nice and the workers give you a good loan or sale price
Published at 3 years ago
These guys are the best! The manager is awesome! Ashleigh was great! Come here for all your loan and purchase needs!
Published at 3 years ago
Great service always n gud people!!!
Published at 3 years ago
Just went here today and they are awesome! Needed a loan. There interest rate is only 13% for the first 30 days (AWESOME) BO ASHLEIGH and JOBINA you guys are GREAT!! TNANK YOU!!
Published at 3 years ago
Ashleigh was a great help in helping me get all I needed done here. Thanks a lot
Published at 3 years ago
The guys are the best! Excellent customer service!
Published at 3 years ago
Great costumer service
Published at 3 years ago
Ashleigh great service
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
The customer service that Medasia and Bo give me is marvelous. I appreciate the entire team Vita, Jobina Desiree, Ashleigh, & Griffin are all very friendly and helpful.
Published at 3 years ago
Ashley was great.Best customer service.
Published at 3 years ago
Published at 3 years ago
Thia is the Cheapest pawn shop iv even been to. They only charge 18 per
Published at 3 years ago
- 6 photos
- 200 reviews
- 4.3 rating
- Phone: +1 623-873-7491
- Website: https://usapawnandjewelry.com/stores/az/phoenix/5259-west-indian-school-road
- Address: 5259 W Indian School Rd, Phoenix, AZ 85031, United States
- Coordinates: 33.4945348, -112.1728991
- Pawn shop
- Monday: 9 AM–7 PM
- Tuesday: 9 AM–7 PM
- Wednesday: 9 AM–7 PM
- Thursday: 9 AM–7 PM
- Friday: 9 AM–7 PM
- Saturday: 9 AM–7 PM
- Sunday: 12–5 PM
- In-store shopping: Yes
- On-site services: Yes
- Delivery: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Buys used goods: Yes
- Quick visit: Yes
- Electronics: Yes
- Cheques: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes